Senior Salesforce Marketing Cloud Developer

Job Title: L2 Javascript Support Developer with good command over communication - Night Shift

Location: Bangalore. Mode: Work from Office. 

Experience: Min 1+ years. 

**Company Description**

TopGrep Tech, an ISO 27001:2022 and DPIIT-certified IT deep tech product engineering services company. We work with global enterprises & startups, covering SaaS, MVPs, AI, RAG, MCP, reliability engineering, DevOps, and cloud innovation.

**Role Description**

We are looking for engineers to join our Customer support Engineering team, focused on a low-code platform. This role is tailored for engineers who love debugging, diving deep into JavaScript code, query optimization, customer-facing problem-solving and automating the regular tasks.

**Key Responsibilities**

Debugging & Development

Investigate and resolve customer-reported issues in a JavaScript + JSON low-code environment. Identifying, fixing bugs, and implementing enhancements to improve product performance, reliability, and usability.

Understand and trace workflow execution paths, analyze payloads, and isolate breaking logic.

Be flexible to support customers worldwide.

Creating and maintaining documentation related to program development, logic, coding, testing, and changes. 

Implementing limited design changes or enhancements to improve performance, address obsolescence, or meet new requirements. 

Creating and maintaining documentation related to program development, logic, coding, testing, and changes. Identifying opportunities to improve existing processes and procedures related to product sustenance. 

Cross-Team Collaboration

Partner with customer success, and solution/engineering teams to triage and close issues faster.

Provide feedback from field operations to improve product robustness.

Participate in postmortems and continuous improvement cycles.

Ability to drive outcomes and meet delivery milestones while coordinating across multiple teams and managing interdependencies.

**Required Skills:**

1+ years in Solution Development or Engineering roles.

Strong grasp of JavaScript, JSON handling, and API interactions.

Knowledge of SQL and ability to debug query bottlenecks.

Familiarity with observability stacks (Grafana, Loki, Tempo)

Knowledge of AWS is required (although not a deal breaker)

**Desirable Skills:**

Exposure to the Field Service Management domain, or working in products that have workflows, debugging algorithms related to scheduling or work done on backend systems is an added advantage.

**Why Join Us**

Unique opportunity to form a front-facing layer that not only is the front-line to customer deployments, but also has the ability to work closely with Solution Architects and others to influence Product blueprints.

Work across the full tech stack — from debugging backend services(Java, spring boot) to exploring front-end interfaces built with React and extending into mobile UI development.

Build internal tools, fix production issues, and contribute to engineering stability, all while learning from experienced platform, product and solution engineers.

• Be part of a high-impact team that bridges engineering and customer experience, where your work helps improve both product quality and customer trust.

Mobile Developer — React Native / Expo

About the role

We build a consumer wellbeing app for iOS and Android. It is already live in both stores, has paying subscribers, and is under active development. We are a small team, and we are hiring the person who will own the mobile app.

This is not a greenfield project and it is not a role on a large mobile team. The codebase exists — React Native and Expo, TypeScript, Supabase on the backend, RevenueCat for subscriptions — and it was built quickly. Your job is to take it over, make it solid, and keep shipping. You will be the only mobile developer, which means the app is yours: the architecture, the release pipeline, the store listings, the crash reports, and the decisions about what to fix versus what to live with.

You will work directly with the founder and a designer. There are no layers between an idea and a release, which is the appeal of the job and also the demand of it. We need someone who is comfortable being the person who knows how the app works.

Fully remote, with a few hours of daily overlap for calls and reviews.

What you will own

The product roadmap

• Build features end to end — from a design in Figma and a conversation with the founder, through implementation in TypeScript and expo-router, to a release in the App Store and Google Play.

• Break down loosely specified ideas into shippable increments and tell us honestly what each one costs.

• Work on core experience features: audio recording and playback, animated screens, journaling with offline-tolerant sync, daily progress and streak state, and push notifications.

Subscriptions and revenue

• Own the paid side of the app end to end: paywalls, free trials, entitlement checks, renewal and cancellation states, restore purchases, and the platform deep links for managing a subscription.

• Build and iterate on retention flows — cancellation off-ramps, discount offers, and win-back prompts — keyed off subscription state from RevenueCat and our own backend.

• Handle the unglamorous parts properly: receipt and entitlement edge cases, users whose store state and backend state disagree, and refunds. Billing bugs cost real money and real trust.

A consistent experience on every device

• Extend and enforce our shared responsive layout system — breakpoints, spacing scale, and typography scale — instead of hard-coding values per screen.

• Make every screen render correctly from a 360 × 640dp Android phone up to a tablet, in dark theme, including non-Latin script typography.

• Keep our device test matrix green and stop layout regressions before they ship. We have a real backlog here and you would be the person to close it.

• Take accessibility seriously — VoiceOver and TalkBack, dynamic type, contrast, and touch target sizes.

Release engineering and quality

• Run EAS Build and EAS Submit, manage release channels, and use EAS Update to ship fixes over the air without waiting on store review.

• Own both store listings: submissions, review responses, privacy disclosures, and staged rollouts.

• Maintain the test suite — unit tests, component tests, and snapshot tests across device profiles — and keep CI meaningful rather than decorative.

• Monitor crash reporting and analytics, triage what comes in, and close the loop with fixes and regression tests.

• Keep upgrade debt low by moving the app forward across Expo SDK versions on a deliberate schedule, not in a panic.

What we are looking for

Required

• 3–5 years of professional software development, including at least 2 years building production React Native apps.

• Expo in production, not just in a tutorial. You have used EAS Build, worked with development builds rather than staying inside Expo Go, shipped to both stores, and pushed an over-the-air update to real users.

• In-app subscriptions on both platforms. RevenueCat ideally, or direct StoreKit and Play Billing — you understand entitlements, trials, renewal, grace periods, and restore, and you have debugged a subscription that was in the wrong state.

• Strong TypeScript and modern React: hooks, composition, and a clear sense of when state belongs local, in a store, or on the server.

• Experience with a backend-as-a-service such as Supabase or Firebase — auth, a relational or document store, row-level security, and realtime subscriptions.

• Client state management with Zustand, Redux Toolkit, or similar, and comfort with offline behaviour and cache invalidation.

• Comfort taking over code you did not write. Much of the first months is reading, understanding, and improving an existing codebase. Tell us about a time you inherited one.

• Native-layer literacy: what app.json and config plugins actually generate, how to read an Xcode or Gradle build failure, and how to approach a native crash.

• Familiarity with App Store and Google Play submission requirements, review guidelines, and privacy disclosures.

• Genuine self-direction. As the only mobile developer, no one will unblock you day to day. We need someone who makes reasonable calls alone, communicates clearly in writing, and flags problems early.

• Professional working proficiency in English.

Nice to have

• Audio recording and playback on mobile (expo-audio / expo-av), including background and interruption handling.

• Reanimated and Gesture Handler for non-trivial animation and interaction work.

• NativeWind, Tailwind, or another token-driven styling system.

• Migrating an app to the React Native New Architecture (Fabric, TurboModules).

• End-to-end testing with Maestro or Detox, and CI/CD for mobile.

• Internationalisation, right-to-left layout, or typesetting non-Latin scripts.

• Writing custom Expo modules or config plugins in Swift and Kotlin.

• Paywall experimentation, subscription analytics, or app store optimisation.

• Having been the sole developer on a shipped consumer app before.

Our stack

This is what the app is actually built on today. You do not need every line of it on day one.

• Framework — React Native with Expo, TypeScript, expo-router (file-based routing)

• Backend — Supabase: Postgres, auth, row-level security, realtime channels

• Payments — RevenueCat (react-native-purchases): entitlements, trials, offers, App Store & Play Billing

• State — Zustand stores, custom hooks, AsyncStorage for local persistence

• UI — Shared responsive primitives and design tokens, dark theme, animated and audio-driven screens

• Quality — Jest + React Native Testing Library, snapshot tests across five device profiles, CI audit scripts

• Release — EAS Build, EAS Submit, EAS Update (OTA), App Store Connect, Google Play Console

Strong Lead Product Designer/ Sr product designer/ Product design manager Profile

Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies

Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)

Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.

Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.

Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.

Mandatory (Company) - Well funded / Top Product Companies

Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure

Mandatory (Role): This is mix role (Team management + Hands-on)\

Location: Remote

Type: Internship

Compensation: Negotiable based on portfolio and experience

Application : https://forms.gle/5Vn7YXzyXx9muoEZA

About Us:

We are a team of IIT Bombay and IIT Kanpur graduates with over 10 years of experience in building SaaS products. Our software product is used by finance and accounting professionals. We are looking for a self-motivated, passionate content writer who understands SEO and is a fast learner. This role offers the chance to drive web traffic through SEO, content, and analytics.

Roles and Responsibilities:

• Deliver two high-quality, well-researched blogs daily
• Brainstorm and ideate topics based on keyword research, competitive analysis, and emerging trends.
• Conduct in-depth research to produce informative and engaging content.
• Develop an understanding of the target audience.
• Implement SEO best practices to optimize content for search engines.
• Use analytics tools to measure content effectiveness and adjust strategies.

Requirements:

• Previous experience in B2B SaaS writing.
• Proficiency in verbal and written English.
• Strong research and analytical skills.
• Curiosity, self-motivation, and willingness to invest time in high-quality research.
• Ability to perform in high-pressure situations and meet deadlines.
• Ability to work independently and take ownership of tasks.

What We Offer:

• Opportunities for professional growth.
• Mentorship from experienced professionals in the SaaS industry.
• Flexible remote work environment.
• A key role in driving our content strategy and increasing web traffic.

BD Software Distribution Pvt. Ltd. is a leading Value Added Distributor (VAD) in the Indian market, offering industry-leading consumer, SMB, and Enterprise-level solutions. We are the Country Partner for top brands in the cybersecurity industry, including Bitdefender. With a strong partner network and technical expertise, we provide comprehensive protection against malware and cyber threats to government organizations, businesses, and consumers. With over 750,000 users in India, we are committed to helping achieve cyber peace.

Job Overview

We are seeking a Renewal Specialist to join our team at BD Software Distribution Pvt. Ltd. This role involves managing the renewal process for our software solutions and ensuring customer satisfaction. The ideal candidate should have 1 to 3 years of experience in a similar role, strong communication skills, and a customer-centric approach. This is a full-time position based in Navi Mumbai, Maharashtra, India.

Qualifications and Skills

1 to 3 years of experience in a Renewal Specialist or similar role

Strong understanding of software solutions and the renewal process

Excellent communication and interpersonal skills

Customer-centric approach with a focus on delivering high-quality service

Ability to build and maintain relationships with customers

Strong problem-solving and negotiation skills

Ability to work collaboratively in a cross-functional team environment

Proficiency in CRM software and MS Office

Attention to detail and strong organizational skills

Roles and Responsibilities

Manage the renewal process for software solutions, ensuring timely renewals and customer satisfaction

Develop and maintain strong relationships with customers, understanding their needs and addressing any inquiries or issues

Provide product knowledge and recommendations to customers, ensuring they are maximizing the value of our solutions

Collaborate with internal teams, including Sales and Support, to achieve renewal targets and resolve customer concerns

Track and monitor customer accounts, identifying opportunities for upselling and cross-selling

Prepare and present reports on renewal activities, highlighting trends, challenges, and opportunities

Stay up-to-date with industry trends and competitive landscape to contribute to product enhancements and market positioning

Maintain accurate and updated customer information in the CRM system

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

Educational Qualification: 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent