SEO Executive

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Job description

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle
• Impressive workspace and culturally diversified workforce.

Business Development executive 

2+ years 

Job Description: Business Development Executive

Job Overview

We are seeking a dynamic and results-driven business development executive with a strong background in IT sales to join our team. The ideal candidate will have a proven track record of converting both inbound and outbound leads into positive outcomes, driving revenue growth, and building strong client relationships. With a minimum of 2 years of experience in IT sales, the candidate will play a key role in identifying new business opportunities and closing deals to achieve company objectives.

Key Responsibilities

Lead Generation & Conversion: Actively pursue inbound and outbound leads, qualify prospects, and convert them into positive leads through effective sales strategies.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and offering tailored IT solutions.

Sales Targets: Achieve and exceed monthly and quarterly sales targets by closing deals and expanding the client base.

Market Research: Identify new market opportunities, analyze industry trends, and stay updated on competitors to strategize effectively.

Proposal & Negotiation: Prepare and present proposals, negotiate contracts, and ensure mutually beneficial agreements.

Collaboration: Work closely with the marketing and technical teams to align sales strategies with product offerings and campaign goals.

CRM Management: Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.

Follow-ups: Conduct timely follow-ups with prospects and clients to ensure satisfaction and repeat business.

Required Skills & Qualifications

Experience: Minimum of 2 years of experience in IT sales, with a proven ability to convert inbound

• A Data and MLOps Engineering lead that has a good understanding of modern Data engineering frameworks with a focus on Microsoft Azure and Azure Machine Learning and its development lifecycle and DevOps.
• Aims to solve the problems encountered when turning Data into meaningful solutions using transformations and data science code into production Machine Learning systems. Some of these challenges include:
  • ML orchestration - how can I automate my ML workflows across multiple environments
  • Scalability - how can I take advantage of the huge computational power available in the cloud?
  • Serving - how can I make my ML models available to make predictions reliably when needed?
  • Monitoring - how can I effectively monitor my ML system in production to ensure reliability? Not just system metrics, but also get insight into how my models are performing over time
  • Reuse – how can I profess reuse of artefacts built and establish templates and patterns?

The MLOps team works closely with ML Engineering and DevOps teams. Rather than focus just on individual use cases, the focus would be to specialise in building the platforms and tools that can help adoption of MLOps across the organisation and develop best practices and ways of working to develop a state of the art MLOps capability.

A good understanding of AI/Machine Learning and software engineering best practices such as Cloud Engineering, Infrastructure-as-Code, and CI/CD.

Have excellent communication and consulting skills, while delivering innovative AI solutions on Azure.

Responsibilities will include:

• Building state-of-the-art MLOps platforms and tooling to help adoption of MLOps across organization
• Designing cloud ML architectures and provide a roadmap for flexible patterns
• Optimizing solutions for performance and scalability
• Leading and driving the evolving best practices for MLOps
• Helping to showcase expertise and leadership in this field

Tech stack

These are some of the tools and technologies that we use day to day. Key to success will be attitude and aptitude with a vision to build the next big thing in AI/ML field.

• Python - including poetry for dependency management, pytest for automated testing and fastapi for building APIs
• Microsoft Azure Platform - primarily focused on Databricks, Azure ML
• Containers
• CI/CD – Azure DevOps
• Strong programming skills in Python
• Solid understanding of cloud concepts
• Demonstrable interest in Machine Learning
• Understanding of IaC and CI/CD concepts
• Strong communication and presentation skills.

Remuneration: Best in the industry

Connect: https://www.linkedin.com/in/shweta-gupta-a361511

JD-

• Experience in C# ASP.NET + MVC + Entity Framework development

• Experience in JavaScript and jQuery

• Experience in Web Services and third party API Integrations

• Experience in SQL Server databases

Responsibilities

• Design, code, test, and manage various applications

• Collaborate with the engineering team and product team

• Follow outlined standards of quality related to code and systems

• Deploy tested code to the production environment

Job description

1. To design and build advanced applications for the iOS platform.
2. Client Interaction.
3. To collaborate with cross-functional teams to define, design and ship new features.
4. To generate wireframes.
5. To design, develop, test and implement an iOS application as well as continue production of new versions of the application.
6. To design solutions independently.
7. Unit-test code for robustness, including edge cases, usability and general reliability.
8. Work on bug fixing and improving application performance.
9. Operates effectively in a fast paced, deadline driven, collaborative and iterative programming environment.
10. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Experience -

1. 1-3 years Experience required.
2. Good knowledge of interface builder, Core animation, Swift and Object oriented concepts.
3. Strong working knowledge of HTML5 & CSS, MySQL, and JavaScript.
4. Working knowledge of the general mobile landscape, architectures, trends and emerging technologies.
5. Experience with third-party libraries and APIs.
6. The familiarity with frameworks & web technologies.
7. Android experience is an added advantage.
8. Team handling experience is an added advantage.