Senior Sales Engineer – Application & Engineering

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

**Gender: Female only**

**UAE (Abroad Job Opening)**

• Greet and assist clients, visitors, and suppliers in a professional manner

• Handle incoming and outgoing phone calls, emails, and messages

• Maintain visitor records and coordinate with departments for appointments

• Manage front office operations — filing, courier handling, and correspondence

• Support the HR and Admin team with documentation and scheduling

• Maintain a clean and organized reception area

• Assist in basic clerical and administrative tasks as required

About the Role 

We are looking for an extremely motivated individual with a proven track record to independently solve problems to work in our Founder’s Office and report directly to the CEO. As a strategist, consultant and implementer, successful candidate will drive multiple projects across growth, technology and product. The ideal candidate will have proven experience in a business consulting role, with a special focus on executive.

Job Description

Serve as liaison between the CEO, executives, senior leaders for project updates, proposals, and planning. Independently lead multiple high stake projects that impact the PnL across Growth, Technology, Operations and Product Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning, and coordinating annual corporate meetings, and scheduling facilities. 

Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects. Willingness to develop and learn subject matter expertise in healthcare, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications. 

Requirements 

Ex Consultants from McKinsey/ Bain/ BCG or other top tier consulting firms will be preferred 

Undergraduate/ Postgraduate from top tier engineering schools like IIT/ BITs/ IIM/ ISB within 1-4 years experience will be preferred 

Minimum 2 years prior experience in strategy consulting or strong experience in leading PnL at a high growth startups or equally analytical roles preferred. 

Strong analytical ability, with excellent track record as an independent problem solver. Ability to understand large amounts of data to problem find the issue and crisply communicating to CEO will be a given. Adept at MS Excel & PPT 

Extremely agile, and enjoys working in a highly dynamic environment where there is pressure to deliver on business outcomes. Wants to be legendary every day. 

Experience in planning and leading strategic initiatives.

Introduction

We are actively Looking for a Fresher with a deep passion for Digital Marketing to join our emerging Digital Marketing team. This position entails the strategic planning, meticulous execution, and continuous optimization of our online marketing initiatives. We are in search of an individual driven by a true passion for the world of marketing and advertising.

Roles and Responsibilities

• Plan and execute digital marketing campaigns, email marketing campaigns, social media, and paid advertising campaigns.
• Conduct market research to identify trends and insights, and optimize strategies accordingly.
• Create and manage content for various digital platforms, ensuring it aligns with the brand's tone and messaging.
• Create, manage and Automate digital marketing campaigns on buffer/Hootsuite (or any other tools).
• Create and manage content calendar for Hiringhood brand accounts.
• Monitor and analyse the performance of campaigns, using data-driven insights to make continuous improvements.
• Collaborate with cross-functional teams to coordinate marketing efforts and ensure brand consistency.
• Social Media Marketing: Create and manage Groups/Pages and Content across various social media platforms, engage with the audience, increase the followers and grow our social media presence.
• SMM (Social Media Management): Monitor and analyze social media performance metrics, generate insights, and adjust strategies accordingly.
• Email Marketing: Assist in email marketing campaigns, including content creation and segmentation, to drive customer engagement and conversions.
• Analytics and Reporting: Generate regular reports on digital marketing performance, highlighting key metrics and areas for improvement.

Must Have Skills

• Knowledge of digital marketing principles, strategies, and tools.
• Familiarity with social media platforms and digital marketing trends.
• Knowledge of Building digital creatives in various formats like Banners, Videos, slideshows, Gifs, Animations, market flyers, promos & ads for posts using tools like Canva, Photoshop or any other tools.
• Excellent presentation, communication, visualization and articulation skills.
• Bachelor's degree in Marketing, Communications, technology or any related field.
• Fresher / Experienced with knowledge in Social Media Marketing / Digital Marketing.

Good to Have Skills

• Candidates with a portfolio of existing digital marketing projects will be preferred over candidates who do not have related experience.
• Candidates with related micro/nano courses and certifications in digital marketing will be given additional preference.
• A strong passion for digital marketing, a willingness to learn new tools and tech savviness.
• Ability to work with programmatic advertising and the ability to compare and contrast between campaigns across different platforms.
• Ability to automate marketing on instant messaging Apps/Channels like Whatsapp, telegram, Slack, etc,. using NoCode tools like WATI.

About Hiringhood

Hiringhood is a technology platform that offers marketplaces to employers, recruiters, jobseekers, and third parties to increase the acceleration, precision & scale of the recruitment process while decreasing the cost & time. Hiringhood aims to build a cosmos of these marketplaces across India and the world serving various industries & domains.

Hiringhood has built the world’s first and only premium bounty-hunting & crowdsourcing recruitment marketplace.

Location

Hiringhood, founded on 14th November 2020, is located in T-HUB 2.0, the largest incubation center and Innovation campus in Asia, a Hyderabad-based start-up ecosystem enabler. T-Hub facilitates collaborations between Startups, Angel Investors, Venture Capital Firms, Corporates, Governments, and Academia. 

Why Join Hiringhood?

• Be part of an award-winning startup that believes in the entrepreneurial acumen of every employee.
• Hiringhood offers access to a great startup environment at T-Hub you will get access to over 250+ startups, their founders, and their teams, the scope to learn is infinite.
• Hiringhood also offers great networking opportunities through T-Hub events.

JOB DETAILS

CTC - 10-15k Per Month (STIPEND)

EXP RANGE - 0-6 Months

Education - BBA/ Any Graduate

Notice Period - Immediately

Work Mode - WFO

Location - HYDERABAD

Hiring Senior Graphic Designers & Visualizers for a full-time position at Thane (w), Ghodbunder

Candidate applying must have 3-4 years of working experience at any Digital Marketing Company or Advertising Agency. Candidates residing at Thane or Navi Mumbai shall be given first preference

Job role includes:

• Managing graphic designs from conception to delivery for Digital Marketing
• Generating fresh concepts
• Meeting Deadlines
• Designing graphic content, illustrations, and infographics

NOTE: This job opening is not for Junior Profiles

Roles and Responsibilities

We are seeking an experienced .NET -Tech Lead / Technical Architect, responsible for building, designing, and architecting .NET web-based applications using .Net Core, Web APIs, MVC, C#, etc. Must know React JS. Looking for an experienced resource who has worked in technologies agnostic approach. Resource should be responsible for providing solutions for technical issues to the team which can improve product quality. Having good exposure to Microservice Architecture Implementation. Will perform mixed contributor roles where 70% as IC (Individual contributor) and the rest 30% are in leading/helping/reviewing, designing, and documentation of modules.

Skills Must have

• Min 8+ years of experience in designing, Coding, deployment & developing web-based applications using the latest .NET technologies Net Core, Entity Framework, ASP.NET, C#, MVC, LINQ, Web API, etc.
• Candidate must have GitHub, open source contribution, or at least related demonstratable codes in his/her machine to showcase coding styles.
• Must Know React JS and worked with React JS before
• Sound understanding of technology & software development methodologies, especially in developing custom products for customers.
• Hands-on experience in the latest versions of .NET Technologies.
• Experience in Software Architecture such as CQRS, Domain Driven, and MVC.
• Must have excellent experience in JavaScript.
• Proven experience in creating & design RESTful APIs /Web APIs.
• Experience with MS SQL databases - writing queries, store procedures, tables, views, triggers, functions, and SQL Jobs.
• Should have good exposure in writing code for Microservices-based products.
• Hands-on experience in .Net Core and Microservices.
• Unit/Integration testing
• Message Queuing Tool: Azure Service Bus/Kafka/RabbitMQ (or any other messaging tool)
• Containerization Architecture: Docker/Kubernetes
• API Service Architecture: Enterprise-level designing and writing exposure in Microservices

• Azure Cloud platform
• CI/CD
• Agile methodology
• Azure DevOps

Selection Process

A take-home assignment is given to all shortlisted candidates and they must complete the assignment in a couple of days as much as possible to go to the next round. The second round is a verbal technical round where you will be asked technical and functional questions.

Our Ideal Candidate comes with :

• Willing to contribute and speak up with a view or opinion and add value by questioning and probing where necessary to ensure a thorough and robust solution.
• Drive high standards on quality, delivering solutions on time
• Candidate, in recent times, has been hands-on in full-stack enterprise technologies on the user interface, middleware frameworks, and database management. Has a deep understanding of multiple technology stacks/languages/tools and their pros/cons.
• Candidates must have Strong analytical and problem-solving skills.
• Strong interpersonal communication skills.
• Ability to lead initiatives and people toward common goals.
• Working knowledge of systems infrastructure
• Good to have experience in working on a large complexed product & very large scalable applications or websites with huge data sizes.
• Excellent oral and written communication, presentation, and analytical skills roles and Responsibilities

PS: It is permanent Work From Home opportunity working with a UK Govt aided company.

i2e1 – Company Brief

i2e1 is one of the fastest growing technology start-ups in the country, founded by IIT and IIM graduates and incubated at IIT Delhi. We at i2e1 have created a platform which provides internet access to over 1.5 Million instances every month and enables offline retailers to get real time insights into their customers, locations, vicinity and industry.

What makes i2e1 a great fit for you?
At i2e1, you will be part of a fast growing team that is working towards impacting 500 million lives by 2022. If you like solving real life challenges and working with a high performance team, i2e1 is the perfect place for you to build your career.

What is Technology at i2e1?
Technology plays a central role at i2e1 and delivering the best experience to users is our guiding principle. As a part of Tech team, you will get a chance to work on multiple consumer centric products like WIOM and i2e1 WiFi solutions. A typical day in tech's life at i2e1 includes- participating in daily scrums, understanding the core business challenge, leveraging tech tools to solve the problem, meeting and discussing solutions with stakeholders and working with multiple teams like Product, Design, Analytics and Marketing team to deliver outstanding experience to our users.

As a team, we collaborate on problem solving and co-create solutions together, working very closely with Product Managers, Developers and other business stakeholders. This is a unique opportunity for a passionate individual to solve real life problems through tech and build outstanding digital experiences.

If you are interested in working on challenging problems in a young high growth startup, i2e1 is the place for you.

More Details about the position:

1. Position – Front-end Developer
2. Location – Saket, Delhi
3. Roles & Responsibilities
4. Plan, review, analyze, design, code and implement simple to more complex internet and e-commerce applications using frontend development tools (HTML5,  JavaScript, Angular 6, CSS etc.) for both traditional browsers and mobile devices.
5. Ensure software meets all requirements of quality, security, modifiable, extensibility etc.
6. Set up and maintain data structures and database environment.
7. Ability to support and maintain existing systems that use a variety of  Angular and .NET technologies.
8. Provide technical expertise to resolve service impacting incidents and problems
9. Collaborate with developers, designers, business team and tailor web solutions to their needs and requirements

1. Qualification
2. a)Bachelors/Master Degree in Computer Science or equivalent.
3. b)3-5 years of experience in front-end languages at a scaled B2C company.
4. c)Solid understanding of Web Development Process, A to Z.
5. d)Strong knowledge of  Angular, HTML5, JavaScript, Rest Apis.
6. e)Solid understanding of relational databases and SQL for implementing database driven, web-based applications
7. f)Flexibility, good time management skills, basic project management skills

NodeJS Developer - Backend

About T7E

T7E is an auto-focused mar-tech company run by a team of experienced professionals. They are well poised to solve some fundamental business challenges in the Indian automotive aftermarket, made up of an estimated 10 Lakh Mechanics, 1 Lakh retailers and over 1000 parts & consumables manufacturers. We are the only company in the market solving business challenges of mechanics & retailers by combining technology & human connect, in partnership with brands. ( http://www.t7e.in">www.t7e.in )

Experience:  3 - 7 years

Openings- Senior Software Developer

Job Location:  Mumbai ( Mulund -West )

Responsibilities

• Writing reusable, testable, and efficient code
• Coding and operating node.js based services
• Participate actively in design discussions and defining the long-term architecture of the system.
• REST ful APIs and API Communications
• Programing Language: Html5, JavaScript, Node JS, Angular JS, MySQL, MongoDB

• Hands on in application development using with NodeJs with Express framework, as the code-behind language and MariaDB(MySQL) and MongoDBas the Database data consumer

• Extensive experience in design and development of applications using Web technologies like CSS, JavaScript and HTML.

• Understanding the nature of asynchronous programming and its quirks and workarounds

• Ability to learn & develop using new technologies quickly.

Important Note - Please apply only who are with 1 Month Notice Period.

Timing - 9.30 to 6.30 - Monday to Saturday