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Senior Key Account Manager D2C or saas company only
Senior Key Account Manager D2C or saas company only

Senior Key Account Manager D2C or saas company only at Talent Pro · Bengaluru (Bangalore) · 3 - 6 years · ₹7L - ₹12L / yr · Bootstrapped · Posted 10 Nov 2025

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Senior Key Account Manager D2C or saas company only

Mayank choudhary's profile picture
Posted by Mayank choudhary
3 - 6 yrs
₹7L - ₹12L / yr
Bengaluru (Bangalore)
Skills
Account Management

Key Account Management (preferably in D2C, SaaS, or Growth Marketing)


Client Relationship Management


Data-driven problem solving & storytelling


Funnel Optimization / CRO knowledge


Revenue Retention & Upselling Strategy


Proficiency with analytics tools (Google Analytics, Hotjar, VWO, etc.)


Excellent communication and negotiation skills


Strong cross-functional collaboration with design & tech teams

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About Talent Pro

Founded :
2024
Type :
Services
Size
Stage :
Bootstrapped

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ADS
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Tealbox Digital · Remote · 4 to 5 years' experience · ₹15–20 lakh per annum


Please fill the form to apply: https://forms.gle/pud95CYqzq1Vtb6t6


About tealbox

Tealbox is a paid media agency working with B2B SaaS and DTC brands. We focus on Meta Ads, Google Ads, and YouTube, with an emphasis on:

  • Measurable outcomes
  • Structured decision-making
  • Clear written communication

We operate as a lean, craft-focused team where depth in core platforms is prioritized over breadth.


About the role

We're looking for a Strategic Account Manager who can think like a business partner and operate with the ownership mindset needed to drive results.


You'll own a portfolio of client accounts, becoming the trusted leader responsible for their long-term success. You'll develop a deep understanding of each client's business, translate their priorities into clear direction, guide key decisions, challenge clients constructively when needed, and ensure consistently high-quality delivery. Through this, you'll build trusted partnerships, create exceptional client experiences, and grow the value of your portfolio over time.


This role isn't built around playbooks. It requires someone who enjoys solving unfamiliar problems, can navigate uncertainty with confidence, and takes ownership of finding the best way forward.


What you'll own

  • Business Growth: Understand client businesses, identify growth opportunities, and make commercially sound recommendations that drive measurable business outcomes.
  • Client Management: Manage client relationships end-to-end, build trust with stakeholders, ensure proactive communication, create an exceptional client experience, and drive long-term client success and retention.
  • Performance Marketing: Manage and optimise ads across platforms, understand campaign performance and metrics, and use insights to improve ad effectiveness and client outcomes.
  • Strategic Execution: Translate client goals into action by aligning internal teams, managing stakeholders, and ensuring exceptional execution at every stage.
  • Portfolio Growth: Strengthen and grow your portfolio by increasing ad spend under management, expanding client partnerships, and driving long-term retention.
  • Pod Leadership: Build a high-performing pod by strengthening the team, improving how work gets done, and contributing to sustainable pod growth.


We're looking for someone who

  • Has 4 to 5 years of experience in Account Management, Client Servicing, Performance Marketing, or a similar client-facing role.
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  • Has strong hands-on experience with Google Ads and Meta Ads, including campaign management, optimisation, and performance analysis.
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  • Is comfortable operating in ambiguity and solving problems without predefined answers.
  • Has the curiosity and courage to question existing approaches and find better ways of working.
  • Can effectively manage multiple priorities, stakeholders, and competing demands without compromising quality.


A note on what this role is not

This isn't a role where you'll simply manage timelines, coordinate meetings, or pass information between clients and internal teams. We're looking for someone who will understand the business behind every account, take ownership of outcomes, and help clients grow their revenues and help them hit their targets.


Why join Tealbox

  • Tealbox is a place where you get as much ownership as you want to take up, with a lot of flexibility. Being a young organisation, the kind of people who thrive here are ones who are proactive, want to grow fast, and are accountable.
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If this sounds like the kind of role where you’d thrive, we’d love to hear from you.


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TestMu AI (Formely LambdaTest)
Aliya Akhtar
Posted by Aliya Akhtar
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Account Manager

Sales · Revenue

📍 Noida · 🕐 Full-Time · 🧭 7-12 Years


The Mission

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.


The Pillars of Impact

🚀 1. Account Expansion (50%)

  • –Drive product adoption within key accounts.
  • –Identify and execute upsell opportunities.
  • –Expand footprint through cross-selling initiatives.
  • –Maintain high-level client satisfaction and loyalty.

⚙️ 2. Stakeholder Engagement (30%)

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  • –Serve as primary contact for all client communications.
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🧠 3. Strategic Insight (20%)

  • –Analyze account performance to inform growth strategies.
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Must-Haves — Do not apply unless you have these

  • ✓You must have experience in relationship management.
  • ✓You must have the ability to identify upsell opportunities.
  • ✓You must have experience in managing stakeholder relationships.


The Bar — What you must prove

Proven revenue growth from key account management.

Increased revenue by 30% year-over-year in previous roles.

Demonstrated ability to execute upsell strategies.

Successfully upsold products, achieving a 20% increase in sales.

Effective stakeholder relationship management.

Managed and retained top-tier clients for over 5 years.

Strong product adoption initiatives.

Led initiatives that boosted product adoption by 40%.

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TestMu AI (Formely LambdaTest)
Aliya Akhtar
Posted by Aliya Akhtar
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Noida
6 - 10 yrs
₹12L - ₹15L / yr
Sales
Solution selling
Customer Retention

The Mission: TestMu AI

TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.

We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.


  • Full-Stack AI Agents: Autonomously plan, author, and execute tests.
  • Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
  • Real-World Testing: Scale execution across real devices and browsers.
  • Continuous Optimization: Self-learning agents that enhance testing depth


What You’ll Own (and Ace)

You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.


You’ll Thrive Here If You Have

✅ Account Management Experience:

  • 7-12 years of experience in Account Management within SaaS or enterprise technology.


✅ Account Management Skills:

  • Proven success in managing large and complex accounts, including C-level stakeholder engagement.
  • Strong relationship-building skills combined with commercial acumen.
  • Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.


✅ Bonus Skills:

  • Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.


Your Mission

🤝 Relationship Management

  • Own key accounts and be their go-to point of contact
  • Deep dive into usage patterns, feedback loops, and business needs
  • Deliver insights that help clients scale smarter


📈 Business Growth

  • Identify and close upsell/cross-sell opportunities
  • Drive account renewals, expansions, and product adoption
  • Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.



🎯 Performance + Coordination

  • Track and report account performance regularly
  • Collaborate with internal teams (Sales, CS, Product) to unlock value
  • Resolve blockers and challenges without waiting to be asked


What Your Day Looks Like at LambdaTest

  • Every day is dynamic, fast-paced, and full of opportunities to make an impact:
  • Morning huddle to align goals with your pod
  • Strategic calls with enterprise clients to drive engagement
  • Deep dive into client metrics to identify new value opportunities
  • Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
  • Time for learning, mentorship, and driving innovation in client strategies
  • Wrap with a performance review and prep for a stronger tomorrow


Meet Your Mentors

Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.



Growth Timeline at TestMu AI

Your role isn’t a stop, it’s a launchpad.


Here's an overview of what growth looks like here based on your performance:



Perks That Matter

  • Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
  • Meals On Us: Fresh, daily lunch and dinner served at the office.
  • Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
  • POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
  • Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.


Why TestMu AI?

  • Real impact, global scale
  • A launchpad for leadership
  • Inclusive, learning-obsessed culture
  • Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support


This isn’t just a job. It’s where your career takes flight.


Apply now and start building what’s next.

Apply for this job


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TealBox Digital Private Limited
Careers Tealbox
Posted by Careers Tealbox
Gurugram
5 - 10 yrs
₹20L - ₹26L / yr
Account Management
Artificial Intelligence (AI)
Digital Marketing
Advertising

Tealbox Digital · Gurgaon · Hybrid, 3 days a week · 5–10 years' experience

₹20–26 lakh fixed + up to 20% variable

Please fill the form to apply: https://forms.gle/zi11r958i7hjneRQA


The bet we're making

Most of what a media buyer does today - building campaigns, structuring accounts, reading reports, spotting the obvious optimisation - is going to be absorbed by AI. Not in five years. Now.


If that's right, the scarce skill in an agency stops being platform expertise. It becomes two things. Knowing what to point the systems at. And being the person a client actually trusts.


We're hiring for that role. You'd own a portfolio of client businesses. You'd run them through an AI layer we're building. You'd be the human accountable for what comes out. Not an account manager who uses AI. Someone whose job is to get far more done per person than the industry thinks possible.


About Tealbox

We're a paid media agency for B2B SaaS and DTC brands, on Meta, Google and YouTube. Accounts run from ₹5 lakh to ₹5 crore a month in ad spend. Small team, serious about the craft. We're working out what an agency should be once the execution gets automated.


What you'd own

  • The portfolio. A book of client businesses, end to end. Measured on whether clients stay and grow and on the portfolio's margin - not on what you shipped.
  • The client relationship. You're the person they call. You bring a point of view they didn't ask for. You tell them the truth when it's inconvenient. You say no when no is right.
  • Quality control at scale. The hard part. Twenty accounts of AI-generated analysis means twenty accounts of plausible-looking output. Some of it is wrong. All of it is spending someone's money. You're the check.
  • The AI layer, applied. We build the systems. You decide how they're used on each account. You spot where they're working and where they're producing confident nonsense. You tell us what to build next.
  • A small pod. A couple of people plus the systems. You coach them and set how the pod works.


Who we're looking for

Five to ten years in account management, client servicing, performance marketing or growth. We care more about the shape of your judgment than the label on your CV.

  • Business judgment. You see what actually drives a client's business. When you see a number, you have an instinct for whether it's plausible before you check.
  • Client trust. You've held senior relationships and kept them. You've challenged a client and been right.
  • AI fluency you can show. Not "I use ChatGPT." You've changed how you work. You know where the tools break. You've built something other people now use.
  • The scepticism to catch a wrong answer. You don't accept confident output because it's well formatted.


On advertising knowledge, read carefully. You need to read performance data with confidence. You need to hold your own with a media buyer. You need to be credible with a client about why performance moved. That's a real bar and we'll test it. You do not need to build campaigns yourself. We think the buying craft moves into the systems. What doesn't move is judgment about whether the output is any good. If you're a strong media buyer who wants to keep building campaigns, this job will frustrate you.


Compensation

Fixed: ₹20–26 lakh a year, depending on experience. Variable: up to 20% of fixed, paid twice a year. Three targets: client retention in your portfolio, portfolio margin, and accounts under management.


Why this is worth your time

  • You'd be early on the thing everyone's about to do. Every agency will claim to be AI-native within two years. You'd have actually done it, with proof.
  • Your output is your market value. If you can run twenty-five accounts where a peer runs six, you're worth several times that peer in the market. The variable is built to reflect that. This role makes you more valuable, not more locked in.
  • Direct line to the founder building the system you use. Your feedback goes straight to the person building it.


The honest version

  • The AI layer runs on a few accounts today. It's being expanded. Some of what you need will be ready when you join. Some won't. You'd shape it from real problems.
  • The ramp is real. You start with five to eight accounts, not twenty. Twenty to thirty is where this goes within a year, if the systems deliver. That's the direction, not the starting line.
  • Gurgaon-based, hybrid, three days a week in office; days agreed with Varun.
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  • We're mid-repair. We're a founder-led business fixing how it manages people. You'd be joining during, not after.
  • Nobody has done this job before. Including us.


How we'll hire

Four rounds, quick, and you'll know where you stand at every step.

  1. Track record and business judgment: A conversation.
  2. Assignment: A three-hour take-home exercise.
  3. Client leadership: Assignment discussion and a live client role-play.
  4. Values and ways of working: A two-way conversation.


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Codemonk
at Codemonk
4 candid answers
2 recruiters
Joyan Lobo
Posted by Joyan Lobo
Bengaluru (Bangalore)
3 - 6 yrs
₹7L - ₹13L / yr
upsell
cross sell
Farming
Account Management
Key account management

About Codemonk

Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.


What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones

• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.

• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask

• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through

• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks

• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself

• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships


What we're looking for

Required

• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)

• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance

• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests

• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping

• Strong CRM discipline and follow-through

• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred

• Experience managing accounts in FMCG, manufacturing, or industrial sectors

• Experience selling AI, data, or software services specifically

• Exposure to international client engagement, particularly Japan

• Experience building and running structured account plans or quarterly business reviews

Read more
reodev
Yashaswini Mitta
Posted by Yashaswini Mitta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
3 - 8 yrs
₹25L - ₹35L / yr (ESOP available)
Customer Success

ABOUT REO

Who we are

Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.


Great! Now let’s talk about You and this Role! 🙌

🎉 What will you be working on?

  • You will own and manage success for named accounts. This means doing everything and anything that they are retained, grow in revenue and find success with Reo.Dev. This also includes
  • Owning customer/ account onboarding and setup
  • Working with them to understand their goals and explain how the product helps them in achieving these goals
  • Acting as a product consultant, guiding them with settings and implementations that will be needed for them to achieve their goals
  • Being the key channel of customer feedback. Liaison with various team to see that customers are able to get the desired output.
  • You will own customer renewals and up-sales. This means you will:
  • Own expansion revenue from your accounts
  • Own relationships with customers and buyers in the account.
  • Advice them on the right product packages and upgrades they might be needing in their growth journeys
  • Spearhead product adoption within the customer enterprise

👯 Skill we are looking for in this role

  • This is a critical role in a fast-scaling environment. We are looking at ambitious Account Managers / CS reps with experience in early stage companies . Few qualities will be preferred however:
  • Past experience of working in an early SaaS startups (2-3 years) or
  • Past VC/ Management Consulting Experience (3-4 years) or
  • Past experience of being in a client facing role
  • Past experience of managing US based accounts
  • MBA from Tier 1 institutes


👯 What qualities we look for in our team members?

While there is no stencil for the type of people we like, there are a few traits that might make Reo.Dev a better fit for you. Reo.Dev might be a good fit if you:

  • Work hard, hands-on and want to grow really fast.
  • Care about your work a great deal, find it highly unsettling if the quality of work is even slightly sub-par.
  • Execute fast.
  • Are hands on (we will not have elaborate reporting structures for the foreseeable future and hopefully ever).
  • Are someone people like to work with, low on ego, high on humility
  • Have the ability to fail, learn and keep trying till you win. Start-ups are tough and we will not get everything right the first time
  • Have a longish view of your career growth and not optimising for the next 1-2 years.


Read more here:

👋 Hi There, Meet Reo.Dev

  • Origins: Reo.Dev was founded in March 2023 by Achintya, Gaurav and Piyush – All of them are 2nd time Entrepreneurs [read more on the Founding team below]
  • Value Prop: Reo.Dev provides Revenue Intelligence for Developer tool companies. We are category creators and currently no other company has the capabilities Reo.Dev has. Our closest parallel is 6sense.com which operates in the B2B SaaS industry and does not serve DevTool companies
  • Customers: Our Customer base includes some of the most respected DevTool companies [see more details below]. All of our Customers are in the US and EU. We are hugely Customer centric and satisfaction scores are very high. [read more on customer feedback below]
  • Traction: We have grown 5X in 2024 vs. Dec’2023 and are on track to grow 10X in 2024 vs. Dec’2023. We price at a Premium and have 90%+ Gross margin
  • Funding: We are funded by the most reputed VCs from India and the US [see more on Fundraise below]


Origins and Value Prop

🏗️ About the Developer Tools industry:

Developer tools is a $500 billion industry, generates $50B in revenue annually and has been growing at 22% year on year. Source

By definition, this industry is at the frontier of technology. Innovation happens extremely fast in this industry. Teams need to have a strong technological background to build for this industry

Developer tools can scale up globally, generate strong revenue and have high profit margins


🏆 Reo.Dev Value Prop

Reo.Dev is a modern revenue stack for Developer focused companies. We help Developer Tool companies identify which Engineering Teams have an Urgent need for their product and the highest likelihood of conversion. We capture and analyze a wide array of developer activity data from Github, Docs, Docker Installs, Communities, other dev specific sources and convert them to sales signals.

Our customers include CROs, VP Sales, VP Marketing, AE, SDR teams and Marketing teams of Devtool companies


👷‍♂️ Founding Team:

Reo has been founded by experienced entrepreneurs. All three founders have a strong track record of building start-ups and leading teams

  • Achintya: Achintya was previously the co-founder at Phyllo, which is a developer tool company. Phyllo raised ~$18M in VC funding from top tier VCs. Achintya is a Chemical Engineer from IIT Delhi (2009) and MBA from Indian School of Business (2013)
  • Piyush: Piyush is a second time entrepreneur. He previously founded Scholr, which was an EdTech start-up and was acquired by BYJU’S in 2020. Piyush is a Mechanical Engineer from IIT Kharagpur (2008) and MBA from India School of Business (2013)
  • Gaurav: Gaurav is a senior Tech leader with 16 years of experience. Previously he was VP Engineering at Ninjacart (valued at $1B+) and CTO of Kuliza where he led a team of 150+ developers. He is a Computer Science Engineer from IIIT Allahabad (2006)


💡 As co- founders we take pride in the fact that people who have worked with us in the past, want to work with us again!


Customers and Traction

In 9 months since Product Launch, we have amassed a large customer base comprising of some of the most well known and highly reputed DevTool companies. 90% of our Customers are HQ’d in North America and Europe



Some of our Customers:

Customer Feedback and NPS:


Our customers love us!! Check this out!

https://www.youtube.com/watch?v=DzvixiSd7GA

Customer Feedback

Unleash Shorts.mp4

“Reo Helped us identify needle in haystack accounts. We overachieved our targets for consecutive months with Reo.Dev”

**Micheal, CMO, Unleash [Spark Capital. Series A| Open Source Feature Mgmt. Platform]**

Aporia Shorts.mp4

“The most beautiful things about Reo.Dev is that it was built for developer focused companies. We saw a 2X increase in meetings booked!”

**Shai Alani, VP Marketing, Aporia [Tiger Global. Series A | ML Ops Platform]**

Fluree Shorts (1).mp4

“Reo.Dev data is some of the best data I have ever used. It helped us increase sign-ups by 30%”

Kevin Doubleday, Director - Marketing, Flur.ee [Sinewave. Series A | Data Mgmt. Platform]

Lightbend Shorts (1).mp4

“With Reo.Dev, we identified more than 10,000 target accounts that we had never interacted before”

**Alec Cross, VP Sales, Lightbend [Greylock, Dell Capital. Series D| Low Latency Microservices]**

Chronicle Shorts .mp4

“Reo.Dev is integrated into our SDR process. It is helping us learn who is evaluating our competitors and triangulate intent on web”

Andrew Twigg, Sales Director, Chronicle [Low Latency Trading PaaS]

WhatsApp Audio 2023-10-19 at 10.52.54 AM.mpeg

“I was never able to crack technical prospecting and this cracked it.”

Micheal, AE (Outsourced), Outerbounds [Foundation Capital, Series A | AI Infra platform]

Traction

In 2024, we have grown 5X vs. 2023 and are on track to grow 10X by the end of the year!



Fundraise

Pre-Seed round: Q3’2023

Read about our Pre-Seed round here:

https://inc42.com/buzz/reo-dev-bags-funding-to-provide-sales-intelligence-to-developer-focused-enterprises/

https://business.outlookindia.com/corporate/reodev-secures-12-million-in-pre-seed-funding-round-led-by-india-quotient

https://entrackr.com/2024/02/revenue-intelligence-startup-reo-dev-raises-1-2-mn-led-by-india-quotient/


Seed round: Q2’2024

We have raised a Seed round funding in Q2’ 2024 from one of the most reputed VC funds in the US. This round has not been announced yet.


Series A: Q2’ 2026

Reo.Dev just raised $11.3M in Series A funding (Q2**’**, 2026), led by Elevation Capital, with participation from Heavybit, India Quotient, Foster Ventures, Uncorrelated Ventures, and other angel investors. This brings our total funding to $15.3M.

Media:

  • Reo.Dev Raises $11.3 Million Series A to Scale AI Signals for Companies Selling to Engineering Teams (PR Newswire)
  • Reo.Dev raises $11.3M in Series A led by Elevation Capital (YourStory)
  • Reo.Dev Bags $11.3M Series A to Scale Across the US (Yahoo Finance)
  • Reo.Dev Raises $11.3M in Series A Funding (FinSMEs)


Read more
E2M Solutions Pvt. Ltd.
Ahmedabad
4 - 6 yrs
₹2L - ₹6L / yr
Client Servicing
Escalation management
Client Management
Communication Skills
Presales
+2 more

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.


Key Responsibilities

  • Serve as the main point of contact for assigned clients
  • Ensure clients receive maximum value from E2M services
  • Deliver an excellent client experience and manage escalations
  • Coordinate with project managers, developers, designers, and SEO teams for timely delivery
  • Gather feedback and represent client needs internally
  • Drive renewals, retention, and account growth
  • Track account health, budgets, timelines, and profitability
  • Build trusted relationships and provide strategic guidance
  • Identify risks early and implement solutions
  • Collaborate across teams for a seamless client journey


Requirements

  • 3–5 years of experience in a digital, creative, or web agency
  • Experience managing or delivering web/digital projects
  • Strong understanding of web technologies and digital marketing (no coding required)
  • Ability to handle multiple accounts and priorities
  • Clear and professional communication skills
  • Proven record in client retention, growth, and profitability
  • Strong relationship-building and stakeholder management skills
  • Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
  • Ability to work independently and collaboratively
  • Experience working with Sales/Pre-sales/Account teams
  • Strong presentation skills and attention to detail
  • Experience working with North American clients and time zones


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E2M Solutions Pvt. Ltd.
Ahmedabad
3 - 7 yrs
₹9L - ₹12L / yr
Account Management
Solution selling
cross selling

E2M is not your regular digital marketing firm. We're an equal opportunity provider, founded on strong business ethics and driven by more than 300 experienced professionals.


Our client base is made of digital agencies that need help with solving their bandwidth problems, cutting overheads, and increasing profitability. We need diligent professionals like you to help us help them. If you're someone who dreams big and has the gumption to make them come true, E2M has a place for you.


The SEO Account Manager is responsible for overseeing the SEO strategy, Client Communication and Client retention of their accounts. They are responsible for the performance, strategy, growth, and alignment of each individual account he/she manages. The Account Manager ensures that client expectations for their business and their relationship with E2M are set appropriately and achieved. Your role is to build and maintain a strong client relationship, meet the goals and timelines of the original strategy, as well as identify new strategic opportunities. SEO account manager will be a bridge between Client and SEO Project manager.


Responsibilities

  • Clearly communicate all initiatives, strategies, and opportunities to clients as needed and on a weekly/monthly basis.
  • Organize and facilitate client meetings (weekly/bi-weekly calls and monthly reporting calls).
  • Work with Project manager to identify and vet new opportunities for account expansion.
  • Responsible for Account Growth + Retention
  • Work with SEO project manager to ensure client work/deadlines are delivered on time.
  • The ability to communicate well verbally and written (internally and externally)


Requirements/Skills

  • Knowledge of standard and current SEO best practices for both Content and Onsite factors.
  • Experience with SEO reporting
  • Familiarity with tools such as Ahrefs, Screaming Frog, Semrush, MOZ, etc.
  • Familiarity with web analytics tools such as Google Analytics, Google Search Console.
  • Excellent communication skills
  • Critical thinker and problem-solving skills
  • Excellent understanding in dealing with internal team and cross team
  • 2-3 years of experience in a client facing role


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Bugsmirror
Yashika Soni
Posted by Yashika Soni
Indore
2 - 6 yrs
₹3L - ₹9L / yr
Communication Skills
Product demonstration
Client Management
Negotiation
deal closure
+4 more

Minimum 2 years of proven experience in B2B or Enterprise sales (preferably in SaaS, IT, or cybersecurity).

● Key Account & Post-Sales Management

● Data Management & Cross-Functional Collaboration

● Sales Campaigns & Client Engagement

● End-to-End Sales Management


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TestMu AI (Formely LambdaTest)
Noida
5 - 10 yrs
₹30L - ₹60L / yr
Sales
New business development
Revenue growth

ACCOUNT EXECUTIVE - APAC & EMEA

Sales · Revenue

📍 Noida 🕐 Full-Time 🧭 5-10 Years


THE MISSION

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.


Drive revenue growth by closing deals with precision and client-focused solutions.


THE PILLARS OF IMPACT

🚀 1. Sales Execution (50%)

– Meet or exceed quarterly and annual sales targets.

– Conduct thorough needs analysis to tailor solutions.

– Develop client-centric product presentations.

– Negotiate and close deals efficiently.


⚙️ 2. Client Relationship Management (30%)

– Foster long-term client partnerships.

– Address and resolve client issues promptly.

– Maintain a high level of client satisfaction.


🧠 3. Market Insight & Strategy (20%)

– Analyze market trends to identify opportunities.

– Report on sales activities and market feedback.

– Contribute to strategic sales planning.


MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

– 3-7 years of experience in hunting and new business development.

– Flawless communication skills, both written and oral.

– Demonstrated ability to work solo and as a team member.

– Strong work ethic and customer problem-solving passion.


THE BAR — WHAT YOU MUST PROVE

New Business Development: Successfully closed $1M+ in new business annually.

Communication Skills: Delivered impactful presentations to C-level executives.

Independence & Teamwork: Led solo initiatives and collaborated on team projects.

Work Ethic: Consistently exceeded sales targets through dedication and drive.


YOUR PATH

Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.

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