Senior Data Engineer

We are seeking a highly motivated and experienced Senior Data Analyst to join our dynamic team. The ideal candidate will be responsible for extracting, analyzing, and interpreting complex datasets to provide actionable insights that drive business strategy and improve operational efficiency. You will play a crucial role in transforming raw data into meaningful information, enabling stakeholders to make informed decisions.

Responsibilities:

• Data Extraction and Manipulation:
• Extract data from various sources (databases, APIs, cloud platforms, etc.) using SQL, Python, or other relevant tools.
• Clean, transform, and validate data to ensure accuracy and consistency.
• Develop and maintain data pipelines for efficient data processing.
• Data Analysis and Interpretation:
• Conduct in-depth statistical analysis to identify trends, patterns, and anomalies.
• Develop and implement predictive models and algorithms to forecast future outcomes.
• Create insightful visualizations and dashboards using tools like Tableau, Power BI, or Looker to communicate findings effectively.
• Perform A/B Testing, and other experimental design analysis.
• Reporting and Communication:
• Prepare and present comprehensive reports and presentations to stakeholders at all levels.
• Translate complex data findings into clear and concise recommendations.
• Collaborate with cross-functional teams to understand business needs and provide data-driven solutions.

We are looking for creative and passionate Digital Marketing trainees to join our digital marketing team. This internship at Rishitya Technologies offers an immense opportunity to learn the search engines, SEO, social media marketing, email marketing and all aspects of digital marketing.

Key Responsibilities:

2. Manage and create content for social media platforms (Facebook, Twitter, YouTube, Instagram, LinkedIn).

3. Conduct keyword research and assist with on-page SEO optimization.

4. Analyze website and social media metrics to inform strategies.

5. Collaborate with the marketing team on email marketing initiatives.

6. Help maintain the company’s website and blog.

7. Stay up to date with industry trends and best practices.

Qualifications:

1. Any degree/B.Tech will be advantage.

2. Strong written and verbal communication skills.

3. Basic knowledge of digital marketing tools and platforms (Google Analytics, social media management tools, etc.).

4. Creative mindset with an eye for detail.

5. Ability to work independently and as part of a team.

Benefits of Internship:

1. Training & Internship Certificates.

 2. Letter Of Recommendation.

 3. Performance-Based Incentive.

 4. Opportunity to get a job in the same company.

 5. Opportunity to develop new skills, build a network and learn new strategies.

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Key Responsibilities

• As a part of the DevOps team, you will be responsible for the configuration, optimization, documentation, and support of the CI/CD components.

• Creating and managing build and release pipelines with Azure DevOps and Jenkins.

• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.

• Troubleshoot server performance issues & handle the continuous integration system.

• Automate infrastructure provisioning using ARM Templates and Terraform.

• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.

• Diagnose and develop root-cause solutions for failures and performance issues in the production environment.

• Deploy and manage Infrastructure for production applications

• Configure security best practices for application and infrastructure

Essential Requirements

• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)

• Strong knowledge of CI/CD principles.

• Strong work experience with CI/CD implementation tools like Azure DevOps, Team City, Octopus Deploy, AWS Code Deploy, and Jenkins.

• Experience of writing automation scripts with PowerShell, Bash, Python, etc.

• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.

• Understanding of secure DevOps practices

Good to Have -

•Knowledge of scripting languages such as PowerShell, Bash

• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.

• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)

• Strong communication skills and ability to explain protocol and processes with team and management.

• Must be able to handle multiple tasks and adapt to a constantly changing environment.

• Must have a good understanding of SDLC.

• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.

• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.

• Organized, flexible, and analytical ability to solve problems creatively

JAVA, JSP, jQuery, Servlet, Hibernate, Spring MVC, Spring boot, SOAP and REST Web Services, Microservices, knowledge of SQL query, build tool like Ant and Maven, very good analytical and logical skills.

Good to have: Redis and Memcached cache management, JBOSS 7 and above, API gateway, Apache, EJB