Senior Business Analyst

EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

 

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

To be successful in this role, you need to -

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

 

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

 

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

 

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

 

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

 

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

 

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

 

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Role and Responsibilities:

Define, develop and communicate key metrics and business trends to partner and management teams
• Model and present data to create reporting and dashboards for business process management and data mining
• Coordinate with business units and key process owners to identify, develop and drive key analytics and reporting projects relevant to the business
• Execute quantitative analysis that translate data into actionable insights
• Analyze business requirements for reporting and analysis and subsequently translating the emanating results into good technical data designs and reports
• Critically evaluate information gathered from multiple sources, reconcile conflicts and document information in details
• Design optimal solutions for integrating data requirements with systems
• Gather and maintain best practices that can be adopted in big data stacking and sharing across the business
• Keep abreast with technology; maintain a current level of knowledge of the technical environment relevant to industry leading practices and continuously propose innovative solutions
• Conduct any other activities relevant to the job

Basic Qualification:

• Minimum a bachelor’s degree in Computer Science, Math, Statistics, or engineering any other related subject
from a reputable university. MBA is preferable
• Excellent knowledge in statistical analysis (Regression, summarizing A/B experiments, and such).
• 3+ years of experience as a business analyst, preferably in a technology or logistics industry
• Strong quantitative abilities, distinctive problem-solving and excellent analysis skills
• Technical capabilities: Proficient in SQL, Advanced Excel, Other scripting language (Python/Perl)
• Strong working experience with BI tools (Micro Strategy, Qlik View, MS Power BI or Tableau) and Statistical
tools (R, SAS, SPSS)
• Excellent business acumen and understanding of business processes
• Supply Chain Management knowledge will be added advantage
Technical Knowledge
• Advanced knowledge of BI tools
• Knowledge in building reports and workflow design, and best practices in data management
• Able to work and communicate effectively with Engineers, DBAs and Business users
• Able to manage multiple projects concurrently

Behavioral Competencies:

• Excellent English written / verbal communication skills
• Design thinking and Analytical Approach
• Energetic, focused and motivated, flexible, willing to be part of the team and participate in the planning
and execution of day-to-day work and work as an IC with minimal guidance on occasions
• Strong problem detection/solving abilities.

Hi All,
TEKsystems is hiring for one of our product-based clients for a Techno-Functional Business Analyst role.
Candidates who have worked on either Java or .NET in their career, majorly on product solutions.
Solutioning experience
Stakeholder management
Change management
MLEG tools (minimum experience would suffice)

The individual will work on the MLEG Program facilitating business requirements from sites that plan to engage and move forward with the implementation of MLEG IT Tools and processes. Work will also include business value analysis for sites, programs and IT Tools. Create Investment Proposals for new projects and updated scopes while ensuring the functionalities of the new system/process meet business needs
In partnership with the business and IT leadership, Business Readiness is responsible to apply methodologies and tools to identify and manage the people side of change (IT systems, process, behaviors) to achieve a business result.
Individual contributor, lead a change team and/or oversee change delivery across a portfolio or business area. Common activities include (Business Change Implementation Management)
• Confirmation and alignment of change scope
• Stakeholder identification, analysis and management
• Change Strategy
• Mobilizing leaders
• Communications strategy, planning and execution
• Training design and delivery
• Engaging the business on its implementation and adoption requirements
• Change Planning and monitoring
PHEA(Perform Hydrocarbon and Energy Accounting)
• Ensure program deliverables & goals align with PHEA's vision
• Investment Proposals for new projects/updated scopes
• Ensure the functionalities of the new system/process meet business needs
• Monitors program progress such as awareness regarding Issue Resolution and Risk Management
• Supports execution via program and project reviews.

Total Years of experience required: 7 years to 13 years.
Location: Bangalore
Work mode: Hybrid
Looking for a candidate who can join within 30 days.

Thank You.
Have a great week ahead. 🌸

Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.

 

Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.

As a Manager - Enterprise/ SMB Sales, You will be responsible for Managing end to end Sales Pipeline for the company.

 

What you will do:

• Understanding: Empathetically understanding client’s needs and problems. Being agood listener and imbibing with those problem statements
• Solution: Solving client’s problem through Company’s SaaS solutions and demonstrating Company’s products using a consultative approach
• Closing: Exceeding monthly/quarterly sales targets in the given market
• Process Orientation: Meeting the sales process standards and effectively using sales tools like HubSpot CRM
• Pipeline Management: Managing end to end sales pipeline for the company to deliver spectacular growth through precise forecasting
• Relationship Management: Being face of Company before the client. Being a trusted advisor for the clients.

Desired Candidate Profile

 

What you need to have:

 

 

 

BitClass, a VC funded startup (backed by the investors of Unacademy, Doubtnut, ShareChat, Meesho, Cred among others) in the domain of edtech, is looking for a product/data analyst to help in making better business decisions using information from the available data. The responsibility is to gather and prepare data from multiple sources, run statistical analyses, and communicate your findings in a clear and objective way.

Responsibilities

- Understanding the business requirements so as to formulate the problems to solve and restrict the slice of data to be explored.

- Collecting data from various sources.

- Performing cleansing, processing, and validation on the data subject to analyze, in order to ensure its quality.

- Exploring and visualizing data.

- Performing statistical analysis and experiments to derive business insights.

- Clearly communicating the findings from the analysis to turn information into something actionable through reports, dashboards, and/or presentations.

- Preparing business dashboards for teams to add transparency in the process and uncover bottlenecks

- Conceive and prepare product dashboards to highlight transparently the user journey on the BitClass platform and outline bottlenecks/wins in the same.

Skills

- Experience solving problems in the project’s business domain.
- Experience with data integration from multiple sources 
- Proficiency in at least one query language, especially SQL.
- Working experience with NoSQL databases, such as MongoDB and Elasticsearch.
- Working experience with popular statistical and machine learning techniques, such as clustering, linear regression, KNN, decision trees, etc.
- Good scripting skills using Python, R or any other relevant language
- Proficiency in at least one data visualization tool, such as Matplotlib, Plotly, D3.js, ggplot, etc.
- Great communication skills.

Responsibilities:
● Ability to do exploratory analysis: Fetch data from systems and analyze trends.
● Developing customer segmentation models to improve the efficiency of marketing and product
campaigns.
● Establishing mechanisms for cross functional teams to consume customer insights to improve
engagement along the customer life cycle.
● Gather requirements for dashboards from business, marketing and operations stakeholders.
● Preparing internal reports for executive leadership and supporting their decision making.
● Analyse data, derive insights and embed it into Business actions.
● Work with cross functional teams.

Skills Required:

• Data Analytics Visionary.
• Strong in SQL & Excel and good to have experience in Tableau.
• Experience in the field of Data Analysis, Data Visualization.
• Strong in analysing the Data and creating dashboards.
• Strong in communication, presentation and business intelligence.
• Multi-Dimensional, "Growth Hacker" Skill Set with strong sense of ownership for work.
• Aggressive “Take no prisoners” approach.

• You are involved in identifying complex fuzzy problems, break them down into smaller parts and implement creative, data-driven solutions.
• You are responsible for defining, analysing and communicating key metrics and business trends to the management teams. Prepare and deliver business reviews to the management team regarding progress and roadblocks
• Your role involves partnering with operations/business teams to consult, develop and implement KPIs, automated reporting/process solutions and data infrastructure improvements to meet business needs. Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.

 

You’re Array (Nice to Haves)

• Exceptional written and verbal communication skills.
• Ability to multitask and work on a range of requirements.
• Experience in analysing very large, complex, multi-dimensional data sets.
• Penchant for business, curiosity about numbers and persistence to work with data to tease out insights.
• Product Analytics tools (either of Amplitude, Mixpanel, Moengage)

 

You (Must Haves)

• Bachelors in Engineering, Computer Science, Math, Statistics, or a related discipline from a reputed institute or an MBA from a reputed institute.
• You have 1+ Years of experience in relevant role
• Strong problem solving and analytical skills.
• Tableau
• Technical capabilities: Bigquery, SQL and Scripting Language

Work Days- Sunday to Thursday
Day Shift
Banking Domain

Job Description :

1. Candidate should have Strong SQL skills and manipulate large data sets in a database.
2. Advanced Excel proficiency including Pivot tables, lookup/hookup, graphs, etc.
3. Knowledge and experience in the Banking industry are preferred.
4. Top decile SQL skills are a MUST (Experience in Hive/Spark-SQL is strongly preferred)
5. Should possess a strong combination of analytical, technical, and business savvy.
6. Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously.Must be comfortable in ambiguity and constantly evolving environment
 
Key Responsibilities :

1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.

2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.

3. Understanding client requirements and converting them into technical and business deliverables.

4. Leverage data warehouse and other data sources to answer business queries.

5. Doing the ad-hoc analysis and presenting results in a clear manner.

Work location: Whitefield, Bangalore
Work days: Sunday to Thursday
Day shift
http://www.fragmadata.com" target="_blank">www.fragmadata.com

Job Description:

We are looking for a Business Data Analyst who will help our business and leadership teams take data-centric decisions based on information and insights gained from analyzing a vast amount of data. - Candidate should have knowledge in SQL and manipulating large data sets in a database. - Advanced Excel proficiency including Pivot tables, vlookup / hlookup, graphs, etc. - Knowledge and experience in the Banking industry are preferred.

Key Responsibilities:

1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.

2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.

3. Understanding requirements and converting them into technical and business delivers.

4. Leverage data warehouse and other data sources to answer business queries.

5. Doing the ad-hoc analysis and presenting results in a clear manner.

6. Should also be responsible for coordinating with the development team and will be involved in reviewing and making final changes in the report as well.