Inside Sales Executive

Why This Role Matters

• We are looking for a Staff Engineer to lead the technical direction and hands-on development of our next-generation, agentic AI-first marketing platforms. This is a high-impact role to architect, build, and ship products that change how marketers interact with data, plan campaigns, and make decisions.

What You'll Do

• Build Gen-AI native products: Architect, build, and ship platforms powered by LLMs, agents, and predictive AI
• Stay hands-on: Design systems, write code, debug, and drive product excellence
• Lead with depth: Mentor a high-caliber team of full stack engineers.
• Speed to market: Rapidly ship and iterate on MVPs to maximize learning and feedback.
• Own the full stack: From backend data pipelines to intuitive UIs—from Airflow to React - from BigQuery to embeddings.
• Scale what works: Ensure scalability, security, and performance in multi-tenant, cloud-native environments (GCP).
• Collaborate deeply: Work closely with product, growth, and leadership to align tech with business priorities.

What You Bring

• 8+ years of experience building and scaling full-stack, data-driven products
• Proficiency in backend (Node.js, Python) and frontend (React), with solid GCP experience
• Strong grasp of data pipelines, analytics, and real-time data processing
• Familiarity with Gen-AI frameworks (LangChain, LlamaIndex, OpenAI APIs, vector databases)
• Proven architectural leadership and technical ownership
• Product mindset with a bias for execution and iteration

Our Tech Stack

• Cloud: Google Cloud Platform
• Backend: Node.js, Python, Airflow
• Data: BigQuery, Cloud SQL
• AI/ML: TensorFlow, OpenAI APIs, custom agents
• Frontend: React.js

What You Get

• Meaningful equity in a high-growth startup
• The chance to build global products from India
• A culture that values clarity, ownership, learning, humility, and candor
• A rare opportunity to build with Gen-AI from the ground up

Who You Are

• You’re initiative-driven, not interruption-driven.
• You code because you love building things that matter.
• You enjoy ambiguity and solve problems from first principles.
• You believe true leadership is contextual, hands-on, and grounded.
• You’re here to build — not just maintain.
• You care deeply about seeing your products empower real users, run reliably at scale, and adapt intelligently with minimal manual effort.
• You know that elegant code is just 30% of the job — the real craft lies in the engineering rigour, edge-case handling, and production resilience that make great products truly dependable.

• Graduate+ in Mathematics, Statistics, Computer Science, Economics, Business, Engineering or equivalent work experience.
• Total experience of 5+ years with at least 2 years in managing data quality for high scale data platforms.
• Good knowledge of SQL querying.
• Strong skill in analysing data and uncovering patterns using SQL or Python.
• Excellent understanding of data warehouse/big data concepts such data extraction, data transformation, data loading (ETL process).
• Strong background in automation and building automated testing frameworks for data ingestion and transformation jobs.
• Experience in big data technologies a big plus.
• Experience in machine learning, especially in data quality applications a big plus.
• Experience in building data quality automation frameworks a big plus.
• Strong experience working with an Agile development team with rapid iterations. 
• Very strong verbal and written communication, and presentation skills.
• Ability to quickly understand business rules.
• Ability to work well with others in a geographically distributed team.
• Keen observation skills to analyse data, highly detail oriented.
• Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution.
• Able to identify stakeholders, build relationships, and influence others to get work done.
• Self-directed and self-motivated individual who takes complete ownership of the product and its outcome.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

“Hustle Mode ON” is something we live by.

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.

Responsibilities:

• Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
• Work closely with stakeholders to understand their requirements and translate them into technical solutions
• Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
• Collaborate with the team to create and maintain technical documentation
• Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
• Monitor and maintain the stability and performance of the Salesforce environment
• Stay current with new Salesforce releases, features, and tools

Requirements:

• 3 to 7 years of experience as a Salesforce Developer
• Strong knowledge of Salesforce Sales Cloud and Service Cloud
• Proficient in Apex, VisualForce, and Lightning components
• Experience with Salesforce data migration and integration
• Strong understanding of Agile development methodologies
• Ability to effectively communicate with stakeholders and team members
• Salesforce Certified Platform Developer I and II (preferred)
• Having Salesforce CPQ knowledge is strongly preferred

Why Whatfix?

• Stellar Growth
• YoY revenue growth of over 300%
• Doubled the workforce in 2021
• Raised $140 million to date 
• Tripled the valuation since 2020
• Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
• Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list 
• Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco 
• Recognized by Gartner as a Global Market Leader in the digital adoption space
• Unique Exposure
• With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. 
• Customers at the heart of everything 
• Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average. 
• Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius. 
• Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
• Whatfixers comes first
• Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on 
• Glassdoor rating of 4.5% 
• 99% approval rate of the CEO
• 2022 Best Tech Startups in San Jose by The Tech Tribune 
• LinkedIn - Top 5 startups to Work For in 2020! 
• Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience 

Trusted by our investors:

• SoftBank Vision Fund2 
• Sequoia Capital India 
• Dragoneer Investment Group 
• F-Prime Capital 
• Stellaris Venture Partners
• Cisco Investments 
• Eight Roads Ventures 
• Helion Ventures

Note: 

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; 
• We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Content Writer 

Responsibility

• Produce well-researched content for publication, social channel and website.
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results
• Identify customers’ needs and gaps in our content and recommend new topics.
• Ensure all-around consistency (style, fonts, images and tone).
• Update website content as needed.
• Video Content Writing

• 1- 6 months experience as Content Writing Internship or Bachelor's degree in communications, marketing, english, journalism, or related field.

• Proven work experience as a Content Writer, https://resources.workable.com/copywriter-job-description">Copywriter or similar role.
• Experience doing research using multiple sources.
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Portfolio of published articles.
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Familiarity with each client's requirements and the company's brand image, products, and services

Skills Required (Mandatory):

• Automation Testing- using Selenium Java

Roles and Responsibilities:

Experienced with automation tools -Selenium or Appium

Defect management tools (ie: JIRA) Scripting knowledge with Java Programming language 

Understanding of current technologies, Software Test Life Cycle (STLC), Agile and Iterative Development methodologies.

Identify and communicate test plan / cases to automate based on automation framework and approach Defect management tools (ie: JIRA).

Good to Have:

Jmeter, Saucelabs, Testfairy, Postman, Charles proxy, Logcat, etc.

Agile methodology.

Requirement :- Java Tech Lead (with knowledge of Angular)

• 5+ years of experience into Java 6/7/8, J2EE, EJB, Servlets, JSP, JDBC, LOG4J, JSON, XML
• 3+ years of experience in Spring Boot, Sprint Rest, Spring MVC.
• 5+ years of experience in REST, Micro service Development
• Knowledge of Design Patterns (Good to Have).
• Proven Experience in building complex web systems that have been successfully delivered to customers
• Experience in writing SQL-queries and knowledge of PL/SQL
• Experience in working with databases Oracle 10g, 11g, Postgres, Cassandra etc
• Exposure/Experience in working/setting up CI and CD environments (DevOps).
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, version control systems, IDEs, project assembling tools;

Responsibilities:

•Participate in requirement, design, implementation, testing and support of custom banking solutions, which include features enhancements, new functionalities, and back-end systems integration.

•Define and manage resource plan together with the Project Manager aligning to the project schedule.

•Plan and drive the project's technical execution to achieve the committed scope and timeline.

•Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner.

•Ability to coordinate multi-teams (e.g. customers, internal functional and technical SMEs), to understand business requirements, technical design and preparing of technical specifications.

•Assist in estimation of efforts and timescales for tasks delegated to the team.

•Contribute to design/code reviews for quality assurance and conformance to Company standards / guidelines.

•Hands-on participate in development and bugs fixing.

•Commit to continuous improvement and refinement of delivery.

•Strong technical knowledge and skills, consistently provide technical guidance and develop team members.

•Responsible for forward resource management, team building and staff career growth.

Requirements:

•Degree in Computer Sciences / Software Engineering / Information Technology.

•At least 5 years of working experience in Java EE development (preferably in the financial industry).

•Individual that is optimistic, proactive, good initiative, passionate, strives to achieve more as a team, and is able to motivate others.

•Understand design documentation standards such as Unified Modelling Language.

•Experience in various Java EE frameworks and design patterns. Preferably on Micro services architecture.

•Exposure in Java MVC frameworks such as Spring Boot.

•  3+ years of experience in Machine Learning
• Bachelors/Masters in Computer Engineering/Science.
• Bachelors/Masters in Engineering/Mathematics/Statistics with sound knowledge of programming and computer concepts.
• 10 and 12th acedemics 70 % & above.

Skills :
 - Strong Python/ programming skills
 - Good conceptual understanding of Machine Learning/Deep Learning/Natural Language            Processing
 - Strong verbal and written communication skills.
 - Should be able to manage team, meet project deadlines and interface with clients.
 - Should be able to work across different domains and quickly ramp up the business                   processes & flows & translate business problems into the data solutions

B.E. (Computers) or equivalent candidate is required for this profile along with expertise In Java/ PHP Programming. We are looking for a thoughtful Java/ PHP Developer. Must have strong fundamentals. You will be joining the core team of a rapidly expanding company focusing on making Google Workspace- Cloud Telephony products. We are generally agnostic of language, technology or tools; we use whatever fits the bill best. However, we emphasize a lot on clean abstractions of code, loosely coupled services and good coding practices. You must possess the ability to work on projects without detailed instructions; being a self-starter and taking ownership is a crucial requirement for this role. Good Communication Skill is essential.

Responsibilities:

• Design and build applications on Java/ PHP
• Code review 
• Guide team members 
• Keeping the code optimized and readable.
• Coordination with team members and customer
• Coding, Bug fixes and unit testing
• Coordination with team members and customer

Who Should apply 

1. Candidate should have  2-4 year of work experience  
2. PHP/ Java Developer
3. Having Good Communication Skills

Specific Skill Sets:

• We are looking for a candidate who can work flexibly
• Experience in working on any one of the MVC architectural pattern : Codeigniter / Laravel / Yii/ Struts 2 would be an added advantage 
• Know your way around HTML, HTML5, CSS, CSS3, PHPScript, JQuery and frontend frameworks (such as Ember.js, React.js)
• Must have built SOAP / REST APIs / backends
• Knowledge of APIs and platform capabilities
• Past experience of shipping mobile products (live apps in Play Store a huge plus).
• Expertise in working on multi­threaded apps, XML & JSON, and web services. 
• Should be very strong in Computer Science fundamentals (such as threads, virtual memory, process stacks etc.)
• Should have worked on different data stores (RDBMS, No-SQL) and know when to use what, how to scale them etc.
• Ability to work on projects without detailed instructions; being a self­starter and taking ownership is a crucial requirement for this role.
• Good communication skills is an essential advantage for collaborating with customers and the team.