Summary -
Responsibility – To extend technical support to sales/customers for all kind of technical enquiries,manage projects, handling seal failure analysis(performance issue). Has a large technical understanding to respond to customers' requests to safeguard existing business.
Responsibilities:
- To study the EAR(Engineering action request), customer drawing/technical specification,seal selection and make the proposal drawing for potential customers.
- Follow up on proposal with customer for approval etc
- During proto development, to support the seal installation.
- In case of any seal failure, to study & find out the possible reasons. Sending the failure analysis report taking guidance from experts.
- Understand Customer Technical training
- Visiting the customers along with CSR as & when required
- To handle the projects & maintaining the project report.
- To keep track of customer & supplier drawings, standards, quotes etc.
- Participate in promotional activities like exhibition, technical seminars etc.
- To promote new seals in our customer application.
- Process knowledge of Oil & Gas Segment
Education and Experience:
Qualification: ME / Mechanical Engineering / BE in Mechanical Engineering
Exp in Oil & Gas, & OEM Sales with 5-7 Years
Competencies:
- Strong work experience in application engineering & design with respective customers
- Familiar with CRM Software
- Strong Knowledge on Business Sales and Marketing Practices
- Knowledge in seals, Hydraulics and Pneumatics Systems Preferred
- Process knowledge of Oil & Gas segment.
- Knowledge on Rubber/Plastics products
- Excellent customer focus and understanding of total customer satisfaction
- Ability to lead and motivate customers
Behavioral Characteristics
- Self motivated
- Passionate about learning new things and taking challenges positively.
- Eager to learn the capability
- Able to communicate ideas effectively
- Ability to communicate effectively with business users and other IT Groups
- High level of self-control and good personal time management.
- Flexible adaptation to business process alignment with system and industry best practice
Geography to cover and Travel requirements
- PAN India customers base. Willingness to travel across India, frequently or as & when required.
Behavioral Characteristics:
- Excellent Customer Focus and understanding of Total Customer Satisfaction
- Ability to work independently as well as in a team environment
- Excellent written and verbal communication skills, people and relationship building skills
- Strong analytical, decision making and problem solving skills
- Proactive involvement, good initiator
Interview process
2 rounds - Virtual interview and 1 round Face to Face
Any other Criteria
- Notice Period: Below 60 or 90 Days
- Gender: Female and Male; Female preferred
- Qualification:BE in Mechanical Engineering
- Experience: 4-7 Years
- We don’t consider candidates who have changed multiple companies.
- Without mandatory skills experience, the candidate profiles will not be considered
- We want a candidate from Bangalore/Karnataka; we can look for a candidate from Tamil Nadu, Andhra Pradesh, and Kerala. Other Location candidates will not be accepted.
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About Trelleborg Sealing Solutions
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