Salesforce Developer

We are looking for a skilled and experienced Salesforce bidder to join our team and help us secure high-value projects on Upwork. If you have a strong understanding of Salesforce services, excellent proposal writing skills, and a track record of winning bids, we want to hear from you!

Responsibilities:

• Identify and bid on relevant Salesforce projects on Upwork.
• Craft compelling, customized proposals that highlight our expertise.
• Communicate effectively with potential clients to understand their needs.
• Follow up on bids to maximize conversion rates.
• Collaborate with our technical team to ensure project success.

Requirements:

• Proven experience in bidding and winning Salesforce projects on Upwork.
• Strong knowledge of Salesforce services, including implementation, customization, and integration.
• Excellent written and verbal communication skills.
• Ability to analyze client requirements and tailor proposals accordingly.
• Consistency in achieving high response and conversion rates.

Why Join Us?

• Competitive compensation with performance-based bonuses.
• Opportunity to work with a talented Salesforce development team.
• Long-term collaboration for the right candidate.

If you have the expertise and drive to help us grow our Salesforce business on Upwork, apply now!

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

1. Answering phones and explaining the services offered by the company.

2. Contacting existing clients as well as prospective clients.

3. Obtaining client information and other relevant data.

4. Asking questions to the client and understanding their specifications.

5. Resolving queries and issues related to the services.

6. Making recordings of all the sales phone calls and sales deals.

7. Maintaining the database of customers on a regular basis.

8. Suggest solutions based on customers’ needs and requirements.

We are looking for experienced iOS developers to join our team of talented engineers to design and build the next generation of our mobile application. The individual should be self-motivated, creative and proactive, with 1 – 2 years of progressive experience to work successfully in a fast-paced environment including latest technologies like Swift, Objective C and iOS UX guidelines.

– 1 to 2 years experience with iOS, Objective C and Swift.

– 1+ years object-oriented programming experience or equivalent education.

– Experience in an iterative software development environment (Agile).

– Experience with Test-Driven development, continuous integration and other Agile methodologies.

– Good experience in using Apples XCode for software development.

– Experience in standard debugging techniques such as logging, LLDB, and/or instruments to localize and correct software defects.

– Hands on experience using smartphones and tablets preferably iPhone and iPad

– Ability to design, develop, support new and existing applications and perform unit testing and integration testing.

– Experience with 3rd Party SDK integrations and other device libraries.

– Experience packaging and publishing applications on the App Store.

Essential Requirements:

• 5+ years of Software development experience
• Hands on development experience using Java technology stack with focus on architecture and design.
• Hands-on in Java Programming, J2EE, Spring or SpringBoot, Hibernate, RestAPI, Data Structures, Design Patterns, Oracle Database, PL/SQL
• Experience in application servers with prime focus on Tomcat.
• Experience in messaging systems such as RabbitMQ.
• Experience working in Linux/Unix environments. Must be hands on with Object Oriented concepts along with passion for design patterns and applicability.
• Relevant experience in Java frameworks like Spring Microservices, Spring-Boot, Hibernate, JPA etc.
• Understanding of developer testing practices and the differences between unit, functional, and system tests,
• Should have working experience in a CI/CD environment where build & test is automated.
• Should have working experience in tools like Maven, Jenkins, Bamboo etc.
• Should have used testing Frameworks such as JUnit, Selenium
• Ability to quickly learn and apply new concepts or principles
• Ability to work effectively as part of global team
• Experience working in an agile environment.
• Experience in Azure and AWS Development and Deployment, Active Directory, Containerization.