Salesforce Developer

• Strong Flutter Development Profile
• Mandatory (Experience) – Must have 4+ yrs of Hands-on experience in Flutter & Dart for building cross-platform mobile applications
• Mandatory (Skills 1) – Must have expertise in state management using Bloc pattern and navigation using GoRouter
• Mandatory (Skills 2) –Must have strong working knowledge of Android and iOS Platform (Platform-specific UI guidelines like Material Design, Human Interface Guidelines, Native platform capabilities and limitations etc)
• Mandatory (Skills 3) –Must have strong working knowledge in Firebase ecosystem ecosystem (Auth, Firestore, Cloud Messaging, Analytics)

Preferred

• Preferred (Skills 1) – Experience with native Android (Kotlin) or iOS (Swift) development
• Preferred (Skills 2) – Knowledge of CI/CD pipelines, mobile app analytics, crash reporting, and security best practices.

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

1. Understanding the clear requirements from the customer ( Internal / External)

2. Seek more relevant information if needed

3. Translate information into schematic or detail drawing as per requirements

4. Maintain FMS for faster recall

5. Create BOQ and BOM

6. Co-ordination with plant and other functions

1. Work on a disruptive product that's still in the early stages
2. Review functional and design specifications to ensure a complete understanding of the system
3. Take ownership of the end-to-end system and take all requirements, issues, and enhancements to closure single-handedly
4. Mobile testing experience with strong basics, understanding of testing and shipping releases on these platforms - iOS, Android, and Web
5. Prior experience in creating optimal test strategy - functional, non-functional, analytics, and automation
6. Experience with relational database and SQL queries
7. Sharp analytical abilities and excellent written and verbal communication skills
8. Experience of working with JIRA
9. Prior experience in automation testing
10. Prior experience in working with tools like -
    1. Figma
    2. Datadog
    3. AWS

As an account executive at Prompts Daily, you will be at the forefront of our sponsorship sales efforts. Here are our core values. Your responsibilities will include:

• Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.
• Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)
• Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.
• Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.
• Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.

Qualifications

• Experience in Ad Sales: Preferably 2+ years of experience in ad sales, preferably in the newsletter or media industry. Bonus points if you've closed $1M+ deals before (combined) and ideally $50k+ deals (singular). Not required!
• Proactive Approach: A proactive approach to identifying and pursuing potential sponsors, with a knack for opening doors and establishing relationships.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to present sponsorship packages compellingly.
• Team Collaboration: Experience working in collaborative environments, partnering with cross-functional teams to achieve business goals.
• Tech Stack: familiarity with CRMs, Airtable, Superhuman (for email and follow ups)

We are seeking a highly skilled and experienced Senior Flutter Consultant to join our team. As a Senior Flutter Consultant, you will play a critical role in developing innovative and user-friendly mobile applications for our clients. You will collaborate with cross-functional teams, including designers, developers, and project managers, to deliver high-quality solutions that meet our clients' business objectives.

Responsibilities:

1. Develop and maintain Flutter applications for iOS and Android platforms.
2. Collaborate with designers and developers to translate wireframes and UI designs into fully functional mobile applications.
3. Provide technical expertise and guidance to the development team regarding best practices for Flutter application development.
4. Write clean, efficient, and maintainable code that adheres to industry standards and project requirements.
5. Conduct code reviews and provide constructive feedback to ensure code quality and performance optimization.
6. Troubleshoot and debug issues, identify bottlenecks, and propose effective solutions to technical challenges.
7. Stay updated with the latest trends and advancements in the Flutter framework and mobile app development.
8. Mentor and coach junior developers, sharing knowledge and promoting a culture of continuous learning and improvement.
9. Collaborate with project managers and clients to understand their requirements, provide technical insights, and deliver solutions within the agreed timelines.
10. Participate in Agile/Scrum development processes, including sprint planning, backlog grooming, and daily stand-ups.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. Minimum 3 years of professional experience in mobile application development, with at least 2 years of hands-on experience with Flutter.
3. Strong proficiency in Dart programming language and Flutter framework.
4. Extensive experience in building and deploying mobile applications on both iOS and Android platforms.
5. Solid understanding of software development principles, including object-oriented programming, design patterns, and architectural best practices.
6. Experience with RESTful APIs, third-party integrations, and asynchronous programming.
7. Knowledge of version control systems (e.g., Git) and experience with collaborative development workflows (e.g., GitFlow).
8. Familiarity with mobile app testing frameworks and tools, such as Flutter testing framework, XCTest, and Espresso.
9. Excellent problem-solving and debugging skills, with the ability to analyze complex issues and propose effective solutions.
10. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and clients.
11. Experience working in an Agile/Scrum development environment.
12. Proven ability to meet deadlines and deliver high-quality work in a fast-paced, dynamic environment.

Preferred Qualifications:

1. Experience with hybrid app development frameworks (e.g., React Native) is a plus.
2. Knowledge of backend technologies, such as Node.js or Firebase, for building APIs and integrating with databases.
3. Contributions to open-source projects or personal Flutter app projects.
4. Certifications related to mobile app development or Flutter.

Join our team and contribute to the development of cutting-edge mobile applications using Flutter. As a Senior Flutter Consultant, you will have the opportunity to work on diverse projects, leverage your expertise, and make a significant impact on our clients' businesses.

About Zetwerk

Zetwerk is the largest global manufacturing network for custom manufacturing that helps transform digital designs into physical manifestations.

Zetwerk offers manufacturing solutions across a diverse range of products, from simple items like steel pipes to complex products like aircraft engine components, from industrial use-cases like metal bridges, oil rigs, aircraft/auto components to consumer use-cases like apparel, home appliances, audio-visual electronics, for small businesses and Fortune 500 companies alike. Zetwerk offers customers access to a wide range of manufacturing capabilities, including metal fabrication, CNC machining, plastic injection moulding, 3D printing and aluminum die castings, across 1000s of manufacturing partners. These capabilities serve a diverse set of industries ranging from traditional ones such as Oil & Gas, Energy, Infrastructure, Aerospace, Apparel to modern ones such as Renewables, Electric Vehicles, Consumer Electronics, and Space.

For customers, Zetwerk’s global manufacturing network ensures products are manufactured faster, at competitive prices and with world-class quality. It offers quality monitoring through indigenously developed technology which provides end-to-end transparency from purchase orders to delivery, thus eliminating uncertainties around quality, visibility, reliability, and under-utilized capacities.

For manufacturing partners, the Zetwerk platform drives higher capacity utilization of manufacturing capacities and offers various portfolio services (including logistics, raw material procurement, working capital access) to drive revenue growth as well as optimize for cost of manufacturing.

Technology + Manufacturing

Over the last 3 years, Zetwerk has built a strong technology driven supply chain to deliver high quality manufacturing of various industrial and consumer products at highly competitive costs and lead times.

Zetwerk’s in-house Manufacturing Operating System software, ZISO, enables digital selection of supply, pricing recommendations, digital repository of engineering designs, real-time tracking of manufacturing across various stages, visual updates of products getting made, seamless communication across stakeholders and quality assurance of the final product getting shipped.

Our software led approach unifies various stakeholders in the manufacturing universe to collaborate to deliver the products we see around us and we love. These include product designers, manufacturing partners, logistics providers, third-party quality inspectors, financing partners, raw material suppliers and many more. Zetwerk unifies the highly fragmented manufacturing ecosystem to work as one single entity to deliver the highest quality manufacturing with the fastest possible lead times and the lowest possible costs, day in day out.

Why Zetwerk

A company that's changing the way manufacturing is done needs game changers to shape the future. At Zetwerk, our job is to help you excel in your career and make an Impact. We offer you an environment to create a unique career journey, opportunities to grow your ambition and an inclusive culture to help you thrive. We encourage innovation through collaboration and connect you to leaders who help you go beyond. We deliver the best for our people so that they can deliver the best for our customers. It's that simple. It's Zetwerk.

Responsibilities:

• Actively drive discussions to improve product across engineering teams, wherever there are inter dependencies across products
• Develop functionalities in full stack
• API Definitions and end-to-end service design and implementations
• Design applications in true service oriented architecture
• Develop object-oriented models and design data structure for new software projects taking systems aspects into account
• Participate and contribute in discussions and decisions for creating and improving architecture across applications.
• Make correct design choices in the context of problem for datastore, caching, search, scaling etc.
• Write good quality, modular, reusable, performant, well documented, unit-tested code,
• Identify the areas and approach to refactor and simplify the modules; refactor code to improve code quality and bring molecularity and simplicity.

Requirements:

• Excellent communication skills
• Min 1 year exp in NodeJS & Express
• Min 1 year exp in consuming Rest services
• Min 1 year exp in MongoDB
• Min 1 year exp. in Angular 2+ version
• Should be from top engineering college
• Should be great team player
• Knowing AWS, Micro services would be an added advantage