Salesforce Developer

Roles and Responsibilities

• Design and implement Salesforce integration architectures for data and process integration with other non-SF systems
• Collaborate with Stakeholders and SFDC Architects to understand the integration requirements and involve in development
• Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement)
• Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
• Understand key SFDC architecture concepts and influence design for requirements.
• Support in translations of Functional requirements into detailed technical requirements
• Design and prepare the integrations process flows
• Prepare the technical design for the salesforce application considering all the functional, technical, and integration needs of the application
• Develop software solutions using Salesforce.com API framework, and 3rd part APIs
• Responsible for driving operational excellence by implementing strategies for continuous delivery of Salesforce and any dependent software on the cloud
• Ensure the on-time delivery of enhancements or modifications to ongoing production systems
• Collaborate with Stakeholders and SFDC Architects to understand the implementation requirements and deliver with quality
• Work with technical and business stakeholders to maintain and enhance applications in iterative release cycles
• Remain up to date on the newest Salesforce releases and manage the impact on the business.
• Create and deliver appropriate documentation, training and communication around feature(s) and process changes to the immediate team
• Work closely with other developers in the team, business analysts, QA analysts and project managers.
• Mentor junior developers, handle the team with the individual contributor’s role

Required Competencies: 

• 10-12 years Salesforce experience, predominately with Salesforce Lighting. Must have experience in designing solutions.
• Experience coding with Apex, Java Script, Visual Force and Lightning Components, specifically LWC.
• Must have prior experience managing full life cycle SFDC implementations, while holding down the role of Salesforce Lead.
• Ability to Perform configuration, customization, integration, and support of Salesforce.com
• Understanding of the Salesforce.com data model
• Understanding the release management and software development life cycle
• Should be able to review code of development team members
• Strong communication skills to ask relevant questions in client/dev team meeting etc. & able to work around release related dependencies across projects
• Comfortable in client calls including executive sponsors and stakeholders
• Knowledge of Salesforce recommended best practices around design and development.
• Good to have experience in Release Management tools
• Designing and implementing integration architectures for data and process integration
• Experience with both Salesforce CRM and custom applications built on the Salesforce Platform

• Responsible for making specialized plans and procedures for different offices and the IT groups, creating answers for the location of any far-reaching issues, and making their procedures progressively effective.
• Providing training to other junior developers and managing them to process tasks efficiently
• Work with various internal offices, including promotions, project improvements, and tasks to ensure that Salesforce status supports internal requirements by identifying usefulness and fulfillment.
• Application development for other peer developers
• Responsible for updating and making changes to already existing applications or making new ones according to client needs.

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

“Hustle Mode ON” is something we live by.

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.

Responsibilities:

• Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
• Work closely with stakeholders to understand their requirements and translate them into technical solutions
• Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
• Collaborate with the team to create and maintain technical documentation
• Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
• Monitor and maintain the stability and performance of the Salesforce environment
• Stay current with new Salesforce releases, features, and tools

Requirements:

• 3 to 7 years of experience as a Salesforce Developer
• Strong knowledge of Salesforce Sales Cloud and Service Cloud
• Proficient in Apex, VisualForce, and Lightning components
• Experience with Salesforce data migration and integration
• Strong understanding of Agile development methodologies
• Ability to effectively communicate with stakeholders and team members
• Salesforce Certified Platform Developer I and II (preferred)
• Having Salesforce CPQ knowledge is strongly preferred

Why Whatfix?

• Stellar Growth
• YoY revenue growth of over 300%
• Doubled the workforce in 2021
• Raised $140 million to date 
• Tripled the valuation since 2020
• Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
• Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list 
• Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco 
• Recognized by Gartner as a Global Market Leader in the digital adoption space
• Unique Exposure
• With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. 
• Customers at the heart of everything 
• Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average. 
• Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius. 
• Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
• Whatfixers comes first
• Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on 
• Glassdoor rating of 4.5% 
• 99% approval rate of the CEO
• 2022 Best Tech Startups in San Jose by The Tech Tribune 
• LinkedIn - Top 5 startups to Work For in 2020! 
• Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience 

Trusted by our investors:

• SoftBank Vision Fund2 
• Sequoia Capital India 
• Dragoneer Investment Group 
• F-Prime Capital 
• Stellaris Venture Partners
• Cisco Investments 
• Eight Roads Ventures 
• Helion Ventures

Note: 

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; 
• We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

• Experience in design and architecture.
• Sales cloud and service cloud expertise.
• Multi brand, and associated security model is a key problem statement.
• Channel integration using LWC is also a big topic of design discussions
• Telco knowledge,TMF

Title:-Salesforce developer with Tibco integration
Location:-Pune
Exp:-4+yrs
CTC:-20-23lpa

KEY RESPONSIBILITIES: 

• Develop enhancements to support the implementation of multiple strategic business units
• Analyze production support defects and develop code fixes
• Provide technical guidance to key business stakeholders
• Collaborate with Platform Manager and Technical Architect on technical and solution designs
• Work with other IT teams on integration related issues and enhancements
• Provide guidance to QA team on testing requirements
• Document technical and solution designs
• Adhere to the documented agile process and comply with corporate standards/policies

SPECIFIC KNOWLEDGE & SKILLS: 

·         Experience with the development of the following components:

o   Apex Triggers and Batch classes

o   Lightning Web Components

o   Flows, Process Builder, and Workflows

o   Web Services

• Knowledge and experience of Sales Cloud implementations
• Experience with the development of Tibco Scribe and the creation of data flows
• Extensive knowledge of all admin tasks

• 4-7 years of Industry experience in IT or consulting organizations
• 3+ years of experience defining and delivering Salesforce.com enterprise applications in lead developer role
• Must have hands on Salesforce Lightning and UI development experience 
• Excellent overall understanding of the Salesforce core product suite combined with deep understanding of CRM business processes in sales, marketing & customer service.
• Hands on development knowledge of relevant Salesforce architecture concepts, data & security structures, enterprise integration, as well as configuration and customization options (including Apex, Lightning, Custom UI, JS, Integration, API etc.)
• Web development experience including CSS, JavaScript, HTML5, AJAX, jQuery
• Knowledge of Oracle DB SQL 
• Development experience with Integration tools. Informatica Cloud/PowerCenter is a plus 

• Preferred from medical industry
• Onsite available post completion of 18 Months.

Requirements:

 Good Communication and client engagement skills.

 Experience in developing custom, responsive UI using Visual Force Pages, Visual

Force Components along with Controllers and JavaScript/jQuery/Bootstrap.

 Thorough understanding on the Life Cycle of Development including Salesforce

Deployment/Packaging effectively using Metadata API, Changeset and Ant.

 Expertise in using REST API's, SOAP Web services, SOQL, SOSL.

 Experience in Process Automation, Security configuration, Data Model creation,

Reports and Dashboards creation, Communities and Force.com Sites, Single Sign On.

 End-to-End functional awareness of Sales Cloud or Service Cloud.

 Knowledge of Development/Coding standards and best Practices in VF/Apex and

governor limits.

 Basic Knowledge of Lightning Framework and Lightning Design System are

preferred.

 Should be experienced in translating functional requirements and business rules into

technology solutions.

Responsibilities:

 Get to the heart of customer issues, diagnose problem areas.,

 Design innovative solutions and facilitate deployment resulting in client delight.,

 Should have ability to manage projects independently

Salesforce Certifications (Any One) (Will be preferred):

 PD1

 CPQ

 Pardot

 Admin

Education Background:

 Bachelor’s degree or higher qualification.

• Customize, develop and support solutions on salesforce.com platform.
• Develop, test, document and deploy high quality solutions for our clients.
• Working closely with clients and the development team to determine the project requirements.
• Document unit test scripts and record test results post completion of development.
• Review self and peer's code/configuration as part of review process.

Hard Skills

• Strong understanding of the SDLC
• (Agile and Waterfall approaches and tools)
• Advanced Salesforce customization/coding (Apex & Visualforce development)
• Salesforce data loading & using data loader/Data stage/related tools.
• Lightning component experience preferred.
• Knowledge in Java/.Net Programming & OOPs concepts is an added advantage.
• Basic source control knowledge Git/SVN
• Proficient in building integrated solution involving web services using both REST and SOAP
• Strong in RDBMS concepts, SQL and SOQL query languages and ER concepts
• Experience of developing using Eclipse/Mavens Mate IDE
• Hands on experience in migrating code/configuration to production is an added advantage.

Good to have

• Certifications on Salesforce Admin, App Builder, Platform Developer 1 is a must
• Comfortable & familiar with MS office tools
• Analytical & problem-solving skills
• Clear communication and articulation ability
• Team player

Soft Skills

• Effective written and oral communication
• Inspire and motivate the team to perform at their best.
• Professional maturity to give and receive feedback.
• Supports team members in meeting their commitments.
• Good presentation skills to run governance and steering committee meetings.
• Excellent listening skills with sharp acumen to replay or summarize conversations especially when a client is involved.
• Ability to cross/up sell when there is an opportunity.
• Understand client business and add value to requirement conversation.