Lead - Influencer Marketing

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

Job Description:

• Support Pre-sales activities and provide technical solutions, effort estimation, define delivery strategy and plan
• Provide recommendation of RPA product
• Develop the technical solution for the RPA Automation.
• Define the To-be automated process flows including any custom-built components
• Define the design to consider the following aspects
• Security
• Method of access (internal client network , internet, local access)
• User Authentication (SSO, central LDAP, individual log in)
• Customer’s IT Security and/or Audit Policies which impact the robot deployment
• User Authorization Processes, it’s lead times & request process
• Scalability
• Ensuring multiple robots can handle shared resources
• Ensuring there are no duplicate transactions processed or orphaned transactions.
• Application landscape
• Understanding technical impacts of applications using OCR or Adobe Flash
• Understanding technical impacts of applications accessed behind Citrix.
• Auditing & Exception handling
• Hosting & Environments
• Hosting Locations and Hosting provider (Internal / 3rd party)
• Availability of test system by application
• Availability of “production like” test data within test applications
• Consistency of test data between applications
• Performance  & Availability
• Ensuring Performance of key applications in the process that could limit the average handling time of the automation
• System availability & timings
• Anticipate, identify, track and resolve technical issues and risks affecting delivery
• Assist development team in resolving technical problems
• Assist Support teams to resolve issues
• Coordinate and participate in structured peer reviews and walkthroughs
• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

• Additional Information

  • 10 to 12 years of IT experience. Minimum 2 years of experience in leading architecture and design.
  • Having led a minimum  2 RPA project implementations as lead architect
  • Certification in Robotics for any one product (Blue Prism /Automation Anywhere)
  • Experience in defining the architecture of enterprise level applications involving multiple systems, sub-systems and ERPs.
  • Experience front ending client facing discussions and interfacing with Client Business, IT and Architecture teams
  • Knowledge of automation tool capabilities and technical requirements
  • Good communication skills & customer interaction skills.

   

Job Description:-

We are looking for an experienced Team Lead – .NET Developer with 5+ years of hands-on experience in designing, developing, and leading enterprise-level applications. The ideal candidate will have strong technical expertise along with leadership capabilities to guide and mentor the development team.

Key Responsibilities

• Lead, mentor, and manage a team of .NET developers
• Design, develop, and maintain scalable web applications using .NET technologies
• Participate in requirement analysis, system design, and architecture decisions
• Ensure coding standards, best practices, and quality benchmarks are followed
• Conduct code reviews and provide constructive feedback to team members
• Collaborate with stakeholders, product managers, and QA teams
• Troubleshoot, debug, and resolve complex technical issues
• Ensure timely delivery of projects with high quality standards

Required Skills & Qualifications (Must Have)

• 6+ years of experience in .NET development
• Strong expertise in C#, ASP.NET, MVC, Web API, .NET Core
• Mandatory experience in Angular (latest versions preferred)
• Strong knowledge of TypeScript, HTML, CSS, JavaScript
• Experience with SQL Server / relational databases
• Experience in team handling and technical leadership
• Knowledge of RESTful APIs and integrations
• Familiarity with Agile/Scrum methodologies

Preferred Skills (Good to Have)

• Experience with Azure / Cloud services
• Knowledge of Microservices architecture
• Exposure to CI/CD pipelines

Job Summary:

We are seeking an experienced Back-end Developer to join our IT team. You will be responsible for the server-side of web applications. If you have excellent programming skills and a passion for developing or improving applications, we would like to meet you.

As a Back-end Developer, you will work closely with our team to ensure system consistency and enhance the user experience. Ultimately, you should be able to develop and maintain functional and stable web applications that meet our company's needs.

Responsibilities and Duties:

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform unit tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers, and system administrators to identify new features required

Skills and Qualifications:

• Proven work experience as a Back-end Developer
• In-depth understanding of the entire web development process (design, development, and deployment)
• Hands-on experience with JS, ES6, Node.js, Express.js, MongoDB, building REST APIs, and GraphQL
• Excellent analytical and time management skills
• Strong teamwork skills with a problem-solving attitude
• BSc/BE or BTech degree in Computer Science or a relevant field

Skills:

• Node.js
• MongoDB
• JavaScript
• Express

Data Scientist is responsible to discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver better products. Your primary focus will be in applying Machine Learning and Generative AI techniques for data mining and statistical analysis, Text analytics using NLP/LLM and building high quality prediction systems integrated with our products. The ideal candidate should have a prior background in Generative AI, NLP (Natural Language Processing), and Computer Vision techniques. Additionally, experience in working with current state of the art Large Language Models (LLMs), and Computer Vision algorithms.

Job Responsibilities:

»    Building models using best in AI/ML technology.

»    Leveraging your expertise in Generative AI, Computer Vision, Python, Machine Learning, and Data Science to develop cutting-edge solutions for our products.

»    Integrating NLP techniques, and utilizing LLM's in our products.

»    Training/fine tuning models with new/modified training dataset.

»    Selecting features, building and optimizing classifiers using machine learning techniques.

»    Conducting data analysis, curation, preprocessing, modelling, and post-processing to drive data-driven decision-making.

»    Enhancing data collection procedures to include information that is relevant for building analytic systems

»    Working understanding of cloud platforms (AWS).

»    Collaborating with cross-functional teams to design and implement advanced AI models and algorithms.

»    Involving in R&D activities to explore the latest advancements in AI technologies, frameworks, and tools.

»    Documenting project requirements, methodologies, and outcomes for stakeholders.

Technical skills

Mandatory

»    Minimum of 5 years  of experience as Machine Learning Researcher or Data Scientist.

»    Master's degree or Ph.D. (preferable) in Computer Science, Data Science, or a related field.

»    Should have knowledge and experience in working with Deep Learning projects using CNN, Transformers, Encoder and decoder architectures.

»    Working experience with LLM's (Large Language Models) and their applications (For e.g., tuning embedding models, data curation, prompt engineering, LoRA, etc.).

»    Familiarity with LLM Agents and related frameworks.

»    Good programming skills in Python and experience with relevant libraries and frameworks (e.g., PyTorch, and TensorFlow).

»    Good applied statistics skills, such as distributions, statistical testing, regression, etc.

»    Excellent understanding of machine learning and computer vision based techniques and algorithms.

»    Strong problem-solving abilities and a proactive attitude towards learning and adopting new technologies.

»    Ability to work independently, manage multiple projects simultaneously, and collaborate effectively with diverse stakeholders.

Nice to have

»    Exposure to financial research domain

»    Experience with JIRA, Confluence

»    Understanding of scrum and Agile methodologies

»    Basic understanding of NoSQL databases, such as MongoDB, Cassandra

Experience with data visualization tools, such as Grafana, GGplot, etc.

Skills Required- Angular 2+, AngularJs, Javascript, HTML/CSS, jQuery, AJAX, Bootstrap

Additional skills(Good to have): Java sprint boot, rest api development, Sql/NoSql db knowledge 

Responsibilities

• Developing new features and user interfaces from wireframe models
• Ensuring the best performance and user experience of the application
• Fixing bugs and performance problems
• Writing clean, readable, and testable code
• Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions

Qualifications

• Desire to work in a startup environment, able to self-manage and work remotely
• Must have built apps on Android and/or iOS apps with Flutter/ React Native/ Xamarin/ Ionic/cordova etc
• Proven working experience in software development
• Working experience in mobile development
• Have published one or more mobile apps in Google Play or App Store
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle, including automated testing and building
• Experience working in an agile development process
• Be proficient in using version control and continuous integration, with tools such as Git and Jenkins.
• Write clear, maintainable and testable code