Lead - Influencer Marketing

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Sales Executive- IT Services

Required Skills

• Experience in GCC sales / international sales
• Experience in IT services sales / software services
• Strong communication and negotiation skills
• Experience in lead generation and client handling
• Ability to work with overseas clients and different time zones
• Good understanding of software development / IT services

• Develop, test, and maintain web applications using PHP, MySQL, HTML, CSS, and JavaScript.
• Collaborate with designers and stakeholders to understand project requirements and translate them into technical specifications.
• Participate in the full software development lifecycle, including planning, designing, coding, testing, debugging, and deploying applications.
• Build responsive and user-friendly interfaces, ensuring cross-browser compatibility and optimal performance.
• Implement and integrate APIs, web services, and third-party libraries as required
• Perform code reviews, identify and fix bugs, and optimize application performance.
• Work closely with the team to continuously improve development processes and implement best practices.
• Stay up-to-date with emerging technologies and industry trends, and apply them to enhance our development practices and solutions.
• Contribute to documentation, including technical specifications, user guides, and test cases.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a PHP Full Stack Developer or similar role, with a minimum of 1-8 years of professional experience.
• Strong proficiency in PHP, MySQL, HTML, CSS, JavaScript, and related frameworks (e.g., Laravel, CodeIgniter).
• Experience with front-end frameworks (e.g., Laravel, React, Angular, Vue.js) and modern development tools (e.g., Webpack, Git) is a plus.
• Solid understanding of object-oriented programming principles and MVC architecture.
• Familiarity with RESTful APIs, JSON, and web services integration.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Experience with agile development methodologies is preferred.

Interested candidate may what's app their cv on triple nine zero nine three double one double four.

Data Scientist-

We are looking for an experienced Data Scientists to join our engineering team and

help us enhance our mobile application with data. In this role, we're looking for

people who are passionate about developing ML/AI in various domains that solves

enterprise problems. We are keen on hiring someone who loves working in fast paced start-up environment and looking to solve some challenging engineering

problems.

As one of the earliest members in engineering, you will have the flexibility to design

the models and architecture from ground up. As any early-stage start-up, we expect

you to be comfortable wearing various hats, and be proactive contributor in building

something truly remarkable.

Responsibilities

Researches, develops and maintains machine learning and statistical models for

business requirements

Work across the spectrum of statistical modelling including supervised,

unsupervised, & deep learning techniques to apply the right level of solution to

the right problem Coordinate with different functional teams to monitor outcomes and refine/

improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation

Identify unexplored data opportunities for the business to unlock and maximize

the potential of digital data within the organization

Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data

Qualifications

3+ years of experience solving complex business problems using machine

learning.

Fluency in programming languages such as Python, NLP and Bert, is a must

Strong analytical and critical thinking skills

Experience in building production quality models using state-of-the-art technologies 

Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is

desirable Ability to collaborate on projects and work independently when required.

Previous experience in Fintech/payments domain is a bonus

You should have Bachelor’s or Master’s degree in Computer Science, Statistics

or Mathematics or another quantitative field from a top tier Institute

Key Skills/ Knowledge:

• Experience with React or any JS frontend frameworks
• Experience with, HTML5, CSS3 and CSS pre-processor like SASS or LESS.
• Proficient in JavaScript, including DOM manipulation
• Understanding of React and its core principles
• Experience with React workflows (such as Redux)
• Familiarity with the newer specification of JavaScript (ES6 or newer)
• Experience working with JSON
• Experience building accessibility compliant web applications
• Familiarity with code versioning tools (git)
• Familiarity with browser testing and debugging
• Familiarity with unit testing
• Experience working in an Agile environment
• Ability to understand business requirements and translate them into technical requirements

Roles & Responsibilities:

• Responsible for handling enquiries and getting the enrollments done over the phone.

• Performing counseling & career guidance to working professionals via phone.

• Responsible for converting prospects into Enrollment.

• Responsible for resolving queries related to the course offered.

• Responsible for maintaining day to day reports as required.

Key Skills Required:

• Must have effective communication skills & convincing power.

• Should be comfortable for telesales/ inside sales

• Should have relevant experience in telesales/ inside sales.

• Should be at least graduate.

Desired Skills

1. Expereience in C#, Web API, .NET (Core and Framework), SQL Server.
2. Leading a team designing and implementing software solutions using the Microsoft Azure stack primarily, with scope to also work with open-source technologies.
3. Designing, building, testing, automating, monitoring, and supporting significant components within a modern digital service platform.
4. Helping to build and lead an effective, cross-functional squad practicing agile ways of working (Scrum, DevOps, Design Sprints) in tight collaboration with local and remote teams
5. Microservices and server less architecture with service fabric, functions and API apps, service bus.
6. Visual Studio, Visual Studio Code and GIT, Azure CLI (Cloud Shell), Azure DevOps.
7. Expertise in with Azure Active Directory, VNETs, NSGs, ASGs, OAuth and OpenID Connect, Azure traffic manager, CDN, App Gateway and load balancers.
8. Hands on experience of executing cloud native projects in Azure with DevOps

• 3+ Years of experience in MDM (IDD UserExits / Hub User Exits)
• 2+ years experience in Java
• 1+ years’ experience in Activos
• 3+ years experience developing with SIF API, BES apis.
• Well versed with SOAP and RESTful WebServices
• Working with business partners and technical team to understand the requirements.
• Develop, program, and unit test the Java code needed.
• Support integration and Regression testing activities around custom Java objects
• Bachelor’s degree in a technical area or equivalent
• Ability to move between high level architecture design and getting involved in all phases of hands-on development
• Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
• Ability to integrate research and best practices into problem avoidance and continuous improvement
• Strong analytical and problem-solving skills
• Strong interpersonal skills to successfully team with software vendors, external partners and internal business and IT associates.
• Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision