Manager- Ecommerce Marketplaces

Role & Responsibilities

• Develop high-quality, scalable mobile applications for Android platform using Kotlin.
• Collaborate closely with cross-functional teams to define, design, and implement new features.
• Write clean, efficient, and maintainable code, following coding standards and best practices.
• Optimise mobile app performance to ensure a smooth and responsive user experience.
• Conduct code reviews and provide constructive feedback to team members.
• Stay updated with the latest mobile development trends, tools, and technologies.
• Troubleshoot and debug issues to maintain application stability.
• Participate in the full software development lifecycle, from concept to deployment and support.

Who You you are?

• A Detail-Oriented Design Expert | You are well-versed in all aspects of design and take great pride in the finer points of delivering truly exceptional design.
• Innately Curious | You’re excited about visual storytelling and delivering experiences that go beyond just solving a client’s problems, and are innately interested in human motivations, behaviors and desires. You like following the solution through all stages of the process so that the integrity, consistency, and essence of the experience is delivered with precision.
• Influencer & Communicator | You can educate, convince, and lead projects, inspiring both clients and junior members of the design team. You have a demonstrated ability to synthesize and present your work to clients and internal audiences of all backgrounds. You have excellent written, verbal, and interpersonal communications skills required to make the complex feel and sound easy yet captivating.
• Confident | You have confidence in your concept, in your work and thus in presenting ideas and designs to internal teams, external stakeholders and clients.

What you have:

• Experience | 3-7 years of experience in an agency or design studio,
• Body of Work | Portfolio featuring a wide range of creative work that displays mastery of your skills, ideas and execution. Expertise in the formal elements of visual design, including typography, color, layout, balance, proportion, rhythm, emphasis, and unity.
• Proficiency in Adobe Creative Cloud and MS Office. UI/UX experience is a bonus.
• Proven design-led conceptual and campaign experience; demonstrated success working on integrated campaigns that include digital, social, and/or emerging media.
• Experience working across multiple parallel work streams and within a flexible and agile environment.
• Ability to assess work, delegate tasks, hire resources and manage the team output effectively.

Dear Candidate,

We are urgently Hiring for Technical Consultant-SAP IBP for Demand at Bangalore Location.

Position: SAP IBP for Demand

Location: Bangalore

Experience: 5-8 yrs

Salary: Best in Industry (20-25% Hike on the current ctc)

Note:

only Immediate to 15 days Joiners will be preferred.

Candidates from Tier 1 companies will only be shortlisted and selected

Candidates' NP more than 30 days will get rejected while screening.

Offer shoppers will be rejected.

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Worldwide Locations: USA | HK | IN 

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

• SAP IS-U FICA Functional Support
  Ø Conceptualizing & Mapping of Business Scenarios
  Ø Business requirement understanding same to be given to developer
  Ø Functional support for all Collection(FICA) processes.
  Ø Having expertise & understanding the migration activity
  • SAP IS-U Developments
  Ø Preparing Functional Specification Document
  Ø Implementation/Execution of developmental logic
  Ø Technical / Functional testing of IS-U FICA developments
  • SAP Roles & Authorization
  Role assignment to user ,New role/object/field creation according to requirement.

Education and Experience

·  Candidate should be graduate / Undergraduate
.   Fresher or more than six months healthcare domain would be preferred.
·  Excellent Communication skills and listening skills

Responsibilities

·  Have to resolve customer queries over Calls
·  Answering queries in a polite manner and provide accurate replies to      the query.
·  Directing calls to the concerned department and services of the company
·  Diagnostics Knowledge preferable

Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi

Job Description:

We are looking for a candidate with 5-8 years of experience in Agile methodologies like SCRUM, XP, Kanban, SAFe and fluid, along with in-depth knowledge of agile values, design thinking, customer value, product management, etc. with strong experience in Agile transformations from design to implementation.

Responsibilities:
- Preparing monthly project status updates and capital forecasts per established processes
- Disrupting and improving the way teams work by increasing organizational agility to produce dramatically better outcomes
- Preparing and conducting periodic project status reports to update teams and executive management regularly on progress, risks, and issues
- Understanding break down of backlog into tasks, defining effort (as complexity), and estimating initial remaining hours
- Designing an optimal system by meeting project requirements while maximizing characteristics such as scalability, security, reliability, durability, and cost-effectiveness
- Facilitating the process for building up multiple products parallel and doing continuous integration

- Focusing on customer values, coaching teams to embrace the right mindset in ways of working (cadence, ceremonies, tools), and on-boarding new teams with the setup of working processes

- Anticipating and identifying impediments (systematic, behavioral, etc.) and working with

the right team members to resolve them

- Monitoring the team's outcomes and dynamics while assisting them in improving team performance and agile maturity

Required Skills:
- Experience with Jira or any other Agile project management tool
- Good understanding of Agile development processes
- Strong working knowledge of technical engineering best practices including test-driven development, continuous integration, DevOps

- Good Documentation and Reporting Skills
- Good Analytical and Problem-solving skills

- Good Communication skills

- Strong Decision-making skills

Note: Certification in CSM, PSM or related field will be an added plus

Perks and Benefits 

Medical Insurance and other perks.