
Job Summary:
We are seeking a dedicated and experienced Sales Representative to join our manufacturing company. The ideal candidate will be responsible for handling inbound and outbound calls, generating MIS reports, and ensuring smooth coordination related to packaging operations. Candidates with prior experience in packaging and strong communication skills are preferred.
Key Responsibilities:
- Make outbound calls to clients, vendors, and customers to provide information about products and services.
- Handle inbound calls, resolve queries, and address customer concerns effectively.
- Generate and maintain MIS reports related to sales, customer interactions, and packaging operations.
- Coordinate with the packaging team to ensure timely delivery and adherence to packaging guidelines.
- Maintain accurate records of calls, customer responses, and feedback.
- Follow up with clients for order confirmations, payments, and other requirements.
- Assist in documentation and report generation as per company requirements.
- Work closely with the sales and operations team to streamline communication and workflow.
Requirements:
- Experience: Minimum 1-3 years of experience in a telecalling role, preferably in a manufacturing or packaging-related industry.
- Education: Graduate or equivalent qualification.
- Skills:
- Excellent verbal and written communication skills in [mention preferred languages].
- Proficiency in MS Excel and ability to generate MIS reports.
- Good organizational and coordination skills.
- Prior experience in packaging operations will be an added advantage.
- Ability to handle multiple tasks and work under pressure.

About Drivado Transfers Private Limited
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Execute full software development life cycle (SDLC)
Develop flowcharts, layouts and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
Develop software verification plans and quality assurance procedures
Document and maintain software functionality
Troubleshoot, debug and upgrade existing systems
Deploy programs and evaluate user feedback
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Delegate tasks and set deadlines.
Oversee day-to-day operations.
Monitor team performance and report on metrics.
Discover training needs and provide coaching.
Listen to team member feedback and resolve any issues or conflicts.
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking.
Suggest and organize team-building activities.
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Timely delivery of the goals and metrics.
Eligibility:
Good communication and writing skills are required.
Flexibility to work in the 6-day working environment.
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Tools and Libraries: Webpack, Sentry, NextJS, NodeJS, Jest, Figma
Communication: HTTP, GraphQL, Amazon SQS, Amazon SNS
Observability: Google Analytics, Lighthouse, Sentry, Kibana, Datadog
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