Sales/Marketing Executive

About HighLevel

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 28,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations. 

We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

Why should you join HighLevel?

Joining HighLevel company can offer numerous benefits and opportunities. Here are some compelling reasons why you should consider joining:

Cutting-edge Technology: HighLevel is known for its commitment to using the latest and most innovative technologies. By joining the company, you'll have the opportunity to work with cutting-edge tools, frameworks, and platforms, allowing you to enhance your skills and stay at the forefront of the industry.

Challenging and Impactful Work: HighLevel is dedicated to tackling complex problems and delivering impactful solutions. As a member of the team, you'll be involved in exciting projects that have a significant impact on the company and its clients. You'll have the chance to contribute your expertise and make a real difference.

Collaborative and Supportive Environment: HighLevel fosters a collaborative and supportive work culture. You'll be part of a team that values teamwork, knowledge sharing, and mutual growth. The company encourages open communication, provides mentorship opportunities, and promotes a positive work environment where everyone's contributions are valued.

Continuous Learning and Growth: HighLevel emphasizes continuous learning and professional development. They provide various training programs, workshops, and resources to help employees enhance their skills and stay ahead in their careers. Additionally, you'll have the chance to work with experienced professionals who can mentor and guide you in your professional journey.

Opportunities for Advancement: HighLevel recognizes and rewards talent. They offer clear paths for career advancement, allowing you to grow within the organization based on your performance, skills, and aspirations. Whether you aspire to take on leadership roles, specialize in a particular area, or explore new horizons, HighLevel provides opportunities to progress in your career.

Employee Benefits and Perks: HighLevel understands the importance of work-life balance and offers a range of employee benefits and perks. These may include competitive salaries, comprehensive health insurance, Unlimited Paid Leave, flexible work hours, Fully remote options and more.

• Positive Company Culture: HighLevel promotes a positive and inclusive company culture. They value diversity, respect different perspectives, and encourage a healthy work-life balance. The company organizes team-building activities, social events, and initiatives that foster a sense of community and camaraderie among employees

About the role

We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on frontend and backend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.

Currently our payment products involve integration with Stripe, PayPal and we have built products like invoices on top of them. We are also eyeing estimates and proposals, expanding into new payment processors and revenue expansion opportunities. Our roadmap is exciting and will keep you challenged all the time. If you think you are up for this challenge, we are most welcome! In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success. 

Your Responsibilities

1. Architect and build backend & Frontend APIs and features.
2. Create and improve payment capture tools like Cart, Order forms, Invoices and Estimates.
3. Build backend & Frontend API features and architecture.
4. Work cross-functionally across our platform, experience, integrations, payments and marketplace teams.
5. Drive performance through benchmarking and optimization
6. Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
7. Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products
8. Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
9. Work on 1 or 2 products.

Your Core Skills

1. 1+ years of experience with Vue.js
2. 1+ years of experience with Stripe or PayPal integrations
3. 5-7 years of experience as a full-stack software engineer.
4. Proficient with various programming languages and tools such as but not limited to Javascript, TypeScript, Vue.js, NodeJS, and GraphQL
5. Must be able to work with a team and collaborate remotely.
6. You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
7. You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
8. Ability to stitch together many different services and processes together, even if you have not worked with them before.
9. Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
10. Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
11. Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
12. A keen eye for design and love to think about user flows and user experiences.
13. Must have experience with HTML5 and CSS3.
14. Experience with NoSQL databases like MongoDB.

Additional Skills

1. Experience with MongoDB profiling and query optimization.
2. Experience with Shopify payment integrations.
3. Using CSS frameworks such as Bootstrap and TailwindCSS
4. Experience working in the GCP (Google Cloud Platform) ecosystem.

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
• Serve as a thought leader and mentor on technical, architectural, design and related issues.
• You will responsible to provide oversight, accountability, and leadership for technical decisions
• You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.

Skills:

• At least 6 years years experience building React webapps
• Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Excellent command over HTML5, CSS, Javascript & React, Redux
• Familiarity with Version Control tools such as Git
• Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

Looking for a Product Head who will have full ownership for multiple areas of the product, including product roadmap and release planning. Responsibilities include listening to customers, creating business requirements, defining user stories, building prototypes, collaborating with the engineering team for product development, and ensuring the launch and adoption of these solutions. The detailed list of responsibilities are captured below:

• Own the strategy and roadmap for designated product areas. Be an advocate for the customer and keep a close eye on the competition and industry to build the roadmap in alignment with the long-term product vision.
• Plan and manage all stages of the product life cycle, from ideation to launch, adoption/growth, and sunsetting.
• Develop business cases for each product initiative to demonstrate customer need, feasibility, pricing, addressable and realizable revenues, competitive positioning, implementation plan, and support costs, etc.
• Work with the product design team to iteratively develop highly usable, intuitive, and pixel-perfect designs and prototypes.
• Collaborate with the sales and marketing teams to build a strong GTM strategy and be the spokesperson for the product within the industry by hosting webinars, events, etc.
• Mentor other junior product managers and product designers on the team.
• Lastly, but most importantly, work closely with the engineering team to build a repeatable and efficient process for product delivery including but not limited to backlog grooming, prioritization, and sprint planning.

• Who is a good fit for this role?

  Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.

  • Full product funnel ownership - You have 8+ years of product management experience for a consumer or B2B SaaS service, with multiple launches under your belt.
  • Deep empathy for user needs - You love talking to users, and you have multiple approaches for understanding what matters to them and why.
  • Ability to communicate effectively - You can clearly communicate with different internal stakeholders and external stakeholders. You are comfortable speaking the language of engineers on one end and customers, executives, or other business stakeholders on the other end. You thrive on ambiguity. You are as comfortable articulating vision and strategy as you are writing detailed product requirements.
  • Attention to detail - You obsess about the smallest product details, from color to positioning and tone of language. You benchmark yourself against the best in the industry and aim to build the best. You are able to build systems that enable the team to maintain a high bar for quality.
  • You ask and answer the right questions - You develop smart hypotheses and have a knack for designing research and experiments to prove them. You love data, and the know-how to interpret and think critically about results.
  • Understanding of technology frameworks and concepts - You can work closely with the engineering team, to understand tradeoffs and make decisions around prioritization and scope.
  • Team orientation - You go above and beyond to make your product and team successful, whether it’s filing bugs or organizing team offsite. You believe and understand that strong products are built by closely-knit teams. You are naturally inclined towards owning criticism and deflecting praise to the team.

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  What can you look for?

  The opportunity to shape and build a product through its very early stages, a wide breadth of responsibilities, and an opportunity to challenge yourself every day. The product is one of the prominent solutions in the Indian geography and witnessing rapid adoption and growth across multiple world geographies including the US and Europe. You get the chance to collaborate with a highly skilled team with a good mix of experience and a can-do attitude.

  We are

  A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. Empuls works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.

  Way forward

  We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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