Sales Executive

Company Description

eShipz is a rapidly expanding logistics automation platform designed to optimize shipping operations and enhance post-purchase customer experiences. The platform offers solutions such as multi-carrier integrations, real-time tracking, NDR management, returns, freight audits, and more. Trusted by over 350 businesses, eShipz provides easy-to-use analytics, automated shipping processes, and reliable customer support. As a trusted partner for eCommerce businesses and enterprises, eShipz delivers smarter, more efficient shipping solutions. Visit www.eshipz.com for more information.

Role Description



The Python Support Engineer role at eShipz requires supporting clients by providing technical solutions and resolving issues related to the platform. Responsibilities include troubleshooting reported problems, delivering technical support in a professional manner, and assisting with software functionality and operating systems. The engineer will also collaborate with internal teams to ensure a seamless customer experience. This is a full-time on-site role located in Sanjay Nagar, Greater Bengaluru Area.

Qualifications

• Strong proficiency in Troubleshooting and Technical Support skills to identify and address software or technical challenges effectively.
• Capability to provide professional Customer Support and Customer Service, ensuring high customer satisfaction and resolving inquiries promptly.
• Proficiency and knowledge of Operating Systems to diagnose and resolve platform-specific issues efficiently.
• Excellent problem-solving, communication, and interpersonal skills.
• Bachelor's degree in computer science, IT, or a related field.
• Experience working with Python and an understanding of backend systems is a plus.

• Technical Skill:
• Python Proficiency: Strong understanding of core Python (Data structures, decorators, generators, and exception handling).
• Frameworks: Familiarity with web frameworks like Django, Flask, or FastAPI.
• Databases: Proficiency in SQL (PostgreSQL/MySQL) and understanding of ORMs like SQLAlchemy or Django ORM.
• Infrastructure: Basic knowledge of Linux/Unix commands, Docker, and CI/CD pipelines (Jenkins/GitHub Actions).
• Version Control: Comfortable using Git for branching, merging, and pull requests.

• Soft Skill:
• Analytical Thinking: A logical approach to solving complex, "needle-in-a-haystack" problems.
• Communication: Ability to explain technical concepts to both developers and end-users.
• Patience & Empathy: Managing high-pressure situations when critical systems are down.

• Work Location: Sanjay Nagar, Bangalore (WFO)

• Work Timing :

• Mon - Fri (WFO)(9:45 A.M. - 6: 15 P.M.)
• 1st & 3rd SAT (WFO)(9:00 A.M. - 2:00 P.M.)
• 2nd & 4th SAT (WFH)(9:00 A.M. - 2:00 P.M.)

Please Apply - https://zrec.in/IGpwc?source=CareerSite

About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Job Title:             DevOps Intern

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:     6+ Months

Education:           B.Tech/MCA/BCA

Notice Period:     Immediately

We are seeking a motivated and talented DevOps Intern to join our dynamic team. As a DevOps Intern, you will have the opportunity to work closely with our experienced DevOps engineers to support and improve our development and deployment processes. This is an excellent opportunity for someone looking to kick-start their career in DevOps and gain hands-on experience in a fast-paced, innovative environment.

Below is a detailed description of the roles and responsibilities, expectations for the role.

Tech Stack :

• Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
• Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
• ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
• Helm: Expertise in Helm for managing Kubernetes applications.
• Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
• Debugging and Troubleshooting: The DevOps Intern must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.

Key Responsibilities:

• Assist in the development, deployment, and maintenance of cloud infrastructure.
• Collaborate with development and operations teams to automate and improve the CI/CD pipeline.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability.
• Implement and maintain configuration management tools.
• Participate in code reviews and contribute to improving development practices.
• Assist in the creation of documentation for processes and procedures.
• Support the team in managing and maintaining development and production environments.

Qualifications:

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field.
• Added advantage if prior internship experience and have completed DevOps course or certification.
• Basic understanding of cloud platforms (AWS, Azure, GCP) and cloud services.
• Familiarity with CI/CD tools (Jenkins, GitLab CI, CircleCI, etc.).
• Basic knowledge of scripting languages (Python, Bash, etc.).
• Understanding of version control systems (Git, SVN).
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies and processes.

Preferred Qualifications:

• Experience with containerization technologies (Docker, Kubernetes).
• Knowledge of infrastructure as code (Terraform, Ansible).
• Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack).
• Previous internship or project experience in DevOps or related fields.

What We Offer:

• Hands-on experience with modern DevOps tools and practices.
• Mentorship and guidance from experienced professionals.
• Opportunity to work on real-world projects and make a tangible impact.
• Collaborative and supportive work environment.
• Potential for future full-time opportunities based on performance.

Internship Details:

• Duration: 6 months of internship which can be converted to full-time employment based on performance
• Location: Gurgaon
• Mode: In Office

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

1. Sr. Technical Writer/ Product Documentation Position

Job Description

We’re searching for an experienced technical writer to join our team and help take our client-focused services to new

heights. An ideal candidate, with proven experience Individual to have ability to evaluate and analyze complex

information and document in simple terms.

Skills and Qualifications

 Bachelor’s degree in B.E/ B.Tech/ BCA.

 6-7 years industry experience as an effective technical writer

 Proven ability to quickly learn and understand complex topics.

 Previous experience writing documentation and procedural materials for multiple audiences. Must have

experience in MSTP standards.

 Have experience in developing User guides, Troubleshooting or FAQ guides, Design guides and API

technical reference guides.

 Superior written and verbal communication skills, with a keen eye for detail.

 Experience working with engineering to improve user experience: design, UI, and help refine content and

create visuals and diagrams for technical support content.

 Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

 Firm understanding of the Document development life cycle (DDLC)

 Good to have Certification through the Society for Technical Communicators (STC)

 Experience in using Tech writing tools like Robohelp, (preferred), FrameMaker, Madcap Flare, Mulesoft,

Design Center or other Contemporary tools to create documentation.

 Good to have experience in understanding and writing API documentation in specialized tools like

Swagger (Open API 3.0) or Postman for SOAP & REST APIs.

Objectives:

 Develop comprehensive documentation that meets organizational standards.

 Obtain a deep understanding of products and services to translate complex product information into simple,

polished, and engaging content.

 Write user-friendly content that meets the needs of the target audience, turning insights language that sets

our users up for success.

 Ability to improve search results using SEO techniques in Technical writing.

 Evaluate current content and develop innovative approaches for improvement.

 Research, outline, write and edit content, working closely across product portfolios and solutions to

understand requirements.

 Independently gather information from subject matter experts to develop, organize, and write procedure

manuals, technical specifications, and process documentation.

 Work with development and support leads to identify all documentation repositories, revise and edit, and

determine the best solution for data compilation and centralized storage.

 Research, create, and maintain information architecture templates that uphold organizational and legal

standards, and allow for easy data migration.

 Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice

across all documentation.

Be a part of the fitness tech revolution by joining BunkerFit and help shape the active lives of 100 Mn Indians. BunkerFit is the only All-in-One vernacular fitness app of India.

Role:

• Develop data-driven dashboards
• Create stunning looking mobile apps
• Turn data to actions and insights at production level web & mobile applications
• Prior knowledge mobile app dev will be a plus.

• Extensive knowledge of linux kernel internals.
• Good knowledge of C programming language.
• Familiarity with any processor architecture, virtualization, storage and network management.
• Strong experience in debugging linux kernel mode
• Debugging experience across hardware and platform firmware.

Fashion Designer Cum Merchandiser

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We're looking for a production ninja who can look after order management, production and sourcing. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, highly passionate about fashion-tech.

Job Description:

Requirements

 Daily report to the Directors with the daily schedule execution plan.

Overseeing the production process

Ensuring the overall production is cost effective & meeting quality standards.

Drawing up a production schedule keeping the TAT in mind.

Working out the human and material resources needed

Being responsible for the selection and timely maintenance of equipment.

Looking after job works / team (such as printing,embroidery) and taking decisions on selection vendors for job work.

Supervising and motivating a team of workers

Identify training needed, if any.

Managing stock control and inventory checks of raw materials and finished goods.

Processing & Managing E-commerce portal. Which includes managing day-to-day order processing.

Managing order, delivery partner dashboards. Generating shipping labels and tracking dispatches.

Handling customer requests of exchange and returns.

Coordinate customer operations to track exceptions. Keep a record of customer interaction, transaction, comments, and complaints

Desired Candidate Profile:

• Candidate from the Garment /fashion industry is surely required.
• Sound knowledge of Mens Wear Cutting & stitching

• Should have excellent leadership, administrative, interpersonal and relationship management skills.

• Good communication skills

Skills and Interests:

Must be able to multitask

Have a certain amount of professionalism

Be able to manage time and people efficiently

Be willing to adapt and collaborate with factory environment

Have garment production and planning management experience

Be able to prepare reports and plan

Able to work under pressure

Good at managing budgets

Have good communication and presentation skills

Have a positive attitude to work and be able to motivate a team