Sales Executive

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.

Key Responsibilities

• Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
• Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
• Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
• Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
• Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
• Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
• Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
• Meet or exceed adoption and engagement targets set for existing and new clients.

Key Performance Indicators (KPIs)

• Successful completion of client onboarding within defined timelines.
• % of clients adopting new modules/features post-launch.
• Customer satisfaction and training feedback scores.
• Number of actionable product insights shared with the Product team.

Preferred Experience

• Prior experience in eCommerce operations or SaaS-based implementation.
• Exposure to warehouse or retail tech environments.
• Working knowledge of Excel, CRM tools, and support ticketing systems.

Required Skills & Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
• Strong communication and presentation skills in English and Hindi.
• Ability to explain technical concepts in simple, client-friendly language.
• Comfortable with frequent travel and hands-on work at client sites.
• An analytical mindset with the ability to capture and report actionable feedback.
• Comfortable working independently or in a cross-functional setup.

Job Title: .NET Full Stack Developer

Experience: 3 to 6 Years

Work Mode: Hybrid (2-3 days from office)

Location: Gurgaon

Joiners: Immediate joiners or candidates who have completed their notice period preferred

Key Responsibilities

• Design, develop, and maintain web applications using .NET (C#) on the backend and Angular/React on the frontend.
• Develop RESTful APIs and integrate them with front-end components.
• Collaborate with UI/UX designers, backend developers, and product managers to deliver high-quality features.
• Write clean, maintainable, and efficient code following best practices.
• Participate in code reviews and contribute to continuous improvement of development processes.
• Troubleshoot and debug issues across the application stack.
• Work with DevOps teams to support CI/CD pipelines and deployment.
• Ensure application scalability, performance, and security.
• Contribute to documentation, unit testing, and version control.

Required Skills

• Strong proficiency in C# and .NET Core/.NET Framework.
• Experience with JavaScript and modern front-end frameworks like Angular or React (preference for Angular).
• Exposure to cloud platforms – Azure (preferred), AWS, or GCP.
• Good understanding of HTML5, CSS3, and TypeScript.
• Experience in RESTful API development.
• Familiarity with Entity Framework and SQL-based databases like SQL Server.
• Understanding of version control systems like Git.
• Basic knowledge of CI/CD practices and tools like Azure DevOps or Jenkins.

Generate leads

Qualify leads

Experienced

Make sales presentations

Negotiate deals

Close sales

Manage sales pipeline

Stay up-to-date with product knowledge

Collaborate with team members

Job descriptions

Money Honey Financial Services has an open position for a well-qualified Software developer, to be filled immediately. If you have a combination of deep experience with ASP.Net, MVC, C#, JQuery, JavaScript experience with databases and domain-driven application systems, a history of working successfully in small innovative software teams, and a flexible, upbeat approach to working with colleagues.

Responsibilities :

• Work with the .Net team, promoting the creation of elegant, practical solutions to meet the company's business goals.

• Prepare reports, manuals and other documentation on the status, operation and maintenance of software. Work closely with the Team Lead of Technology to assist in the analysis, evaluation and recommendation of new application and technology appropriate to the company.

• Understand how our applications operate, are structured, and how users use them.

About Company:

The Money Honey is a one-stop shop for information, advice as well as transaction execution of financial services. Money Honey along-with its subsidiaries caters to entire gamut of financial services including equities and commodities broking, portfolio management, distribution of mutual funds, Stocks, Commodities, Govt Bonds, IPO, Fixed Deposit, etc. The Money Honey Financial Services Limited straddle the entire financial services space with offerings ranging from Mutual Funds, Fixed deposits, Bonds, Equities and derivatives trading, Commodities trading, Portfolio Management Services, and other small savings instruments. We have started operation in 2008 with two member team and today more than 150 members are associated with organization. Currently we are managing more than Rs2,500 crore of

asset under management.

Job Description

As a Solution Architect for the Sales Team, you will play a crucial role in driving sales by providing technical expertise and designing effective solutions to meet the needs of our customers.

You will work closely with the sales team, prospects, and customers to understand their requirements, create compelling solutions, and communicate the value of our products and services. The Solution Architect will be a key liaison between the sales, product, and engineering teams to ensure seamless integration of solutions and customer satisfaction.

Key Responsibilities:

• Customer Needs Analysis

o Connect with customers to understand their pain points and business objectives.

o Conduct in-depth analysis of client requirements to design tailor-made solutions.

• Solution Design

o Develop innovative and comprehensive technical solutions that align with customer needs and demonstrate a clear understanding of the products and services offered.

• Proposals

o Respond to software development Request for Proposals (RFPs), Request for Information (RFI), and Proposals by preparing related proposals and documents, to be submitted within the timeline.

o Develop a solution architecture by collaborating with subject matter experts (SMEs) as needed to design compelling proposals, demos, and prototypes.

o Assist in ensuring proposal submissions are as per RFP guidelines.

• Expertise in our SaaS Product and Offerings

o Acquire and maintain an in-depth knowledge of the company's products, services, and capabilities.

o Learn the latest industry trends, market dynamics, and best practices.

o Identify target SaaS products through competitor analysis and market research.

o Recommend additional features and improvements to be incorporated into existing custom visuals, in alignment with current industry trends.

o Identify and conceptualize new custom visuals, driven by industry trends, to expand the range of offerings and meet evolving customer needs.

o Create and publish consulting offers in AppSource/Marketplace as per the competency and industry trends.

o Address customer issues related to published AppSource/Marketplace products (e.g., SaaS offerings, Custom visuals) to enhance the overall customer experience.

• Partner Program

o Identify relevant partner programs and their associated benefits.

o Develop a comprehensive plan, closely collaborate with subject matter experts (SMEs), track and accomplish the program objectives effectively.

o Coordinate and work to achieve Specializations.

• Identify, analyze, and review case studies/blogs for publication on the company's products and services.

• Competitor analysis and Market Research

o Learn the latest industry trends, market dynamics, and analyze competitor activities. Utilize this knowledge to adapt sales strategies and maintain a competitive edge.

• Strong interpersonal and management skills to work and communicate with people across various teams.

Qualifications & Skills:

• Candidate can come from education background - B. Tech./B.E. (CSE/IT), M. Tech. (CS/IT), BCA + MCA/B.Sc. (IT) + MCA/B.Sc. (CS) + MBA with a minimum of 60% across academic years.

• Excellent analytical and communication skills (written and verbal).

• Highly collaborative orientation. Aptitude for working with colleagues across a range of seniority levels and areas of subject matter expertise.

• Experience managing multiple areas and competing timelines.

• Eye to detail and observation skills.

• Diligence and commitment to meet stringent deadlines.

• Must have a creative mindset towards articulating the solution via presentations and demonstrations.

• In-depth knowledge of inside sales techniques, processes, and best practices.

• Familiarity with CRM software and sales analytics tools.

• Outstanding communication and presentation skills.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

• Strong experience in creating end-to-end proposals across Microsoft technologies.

• Strong analytical and research skills, enabling the ability to draw meaningful insights and inferences from data and construct an action plan to leverage it for business growth and sales.

Experience: 3 to 10 years

Work timings: PST/EST Shift.

Job location: Express Trade Towers 2, Second Floor, B-36, Sector 132, Noida 201301

Job Description

• Understanding of product landscaping, product benchmarking, product feature prioritization and product development processes are a must in order to be able to create a roadmap and deliver on the same;
• Direct interaction with end customers, OEMs, Channel Partners and Sales Teams in order to understand the business needs and document the voice of the customer for new product features or offerings;
• Improving the product development planning process as and when required in order to boost the product portfolio of the company;
• Create consistent and continuous engagement through the product in order to ensure complete satisfaction;
• Grow customers internally and externally by identifying other areas where the company can add value in a scalable manner;
• Identify new customer needs, create product strategies around the new needs and build scalable product offerings;
• Be able to say “no” to certain feature requests and explain to the stakeholders and help them

understand the reason behind it;

• Create transparent, scalable and easy-to-understand prioritization processes so that the business scales;
• Ensure customers are engaged and develop key product features to measure customer engagement and success which can be monitored and tracked;
• Provide frequent progress reports, both casually and in written format;
• Document decisions, strategy implementation and outputs;
• Present methods and results to peers’ management and customers as necessary

Required qualifications:

We are looking for a smart, adaptable individual with a healthy mix of software product management experience, enterprise software products, product landscaping, great presentation/communication skills, and strong leadership/people management skills and the following qualifications:

• At least 5-6 years of continuous experience in product management at a software product company , IIT and NIT will be a special consideration
• Good understanding of B2B product development and its life cycle.
• Previous experience working in a team and leadership skills;
• Experience in setting targets and milestones and achieving them;
• A problem-solving attitude;
• Ability to communicate effectively and concisely, whether verbally, in writing, or through drawings, presentations and schematics;
• Knowledge of core engineering concepts that will allow road-mapping an enterprise technology product efficiently;
• Ability to innovate, outdo expectations and persevere to benefit the team as a whole;

Individuals who are creative, enterprising and attentive to detail will fit right in with our small, passionate team. We always run-on high energy and enthusiasm and are looking for that fire in the belly! We look forward to meeting you!