HR Manager

Job Title: Project Manager

Location: Mumbai

Experience: 2 to 4 years

Job Type: Full-time

Job Description:

We are looking for a motivated and experienced Project Manager to lead software development projects in an Agile environment. The ideal candidate will have 2 to 4 years of experience managing projects, working closely with development teams, and ensuring timely and high-quality delivery aligned with business goals.

Key Responsibilities:

• Lead and manage end-to-end software development projects.
• Facilitate Agile ceremonies like daily stand-ups, sprint planning, reviews, and retrospectives.
• Collaborate with Product Owners to manage and prioritize the backlog.
• Remove impediments to ensure smooth workflow and timely delivery.
• Track project progress using Agile metrics (e.g., burndown charts, velocity).
• Communicate project status, risks, and issues effectively to stakeholders.
• Encourage a culture of collaboration, continuous improvement, and accountability.
• Ensure adherence to Agile methodologies and the Software Development Life Cycle (SDLC).

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 2 to 4 years of experience in a Project Manager or Scrum Master role.
• Strong understanding of Agile and Scrum frameworks.
• Basic knowledge of SDLC and understanding of software development practices.
• Familiarity with project tracking tools like JIRA and Confluence.
• Strong communication, problem-solving, and leadership skills.

Preferred Qualifications:

• Certification in Scrum (CSM) or Agile methodologies.
• Basic coding knowledge or understanding of software project structures.
• Experience in IT or software development environments.

Job Summary:

We are looking for a detail-oriented and proactive QA Engineer with 3–5 years of hands-on experience in both manual and automated testing. The ideal candidate will have strong knowledge of API testing (REST, SOAP, GraphQL), web debugging tools, various cloud platforms, and end-to-end testing frameworks. Excellent communication skills and the ability to work directly with clients from the USA, UK, and Australia are essential. The role requires daily participation in client-facing stand-ups and ongoing collaboration in a dynamic, fast-paced environment focused on continuous learning.

Key Responsibilities:

• Perform API testing for REST, SOAP, and GraphQL; validate HTTP status codes using tools like Postman and Curl.
• Debug browser console, network tab, performance issues, WebSocket, and WebAssembly behaviors.
• Reproduce and log issues with clear, actionable steps and supporting evidence.
• Conduct performance testing and identify bottlenecks.
• Communicate directly with clients from English-speaking countries (USA, UK, Australia) on a daily basis through stand-ups, scrums, and status updates.
• Test various authentication types (OAuth, JWT, API Keys, SSO, SAML etc.).
• Implement and maintain E2E tests using Cypress.
• Perform database validations (PostgreSQL, MySQL, MongoDB, DynamoDB, Elasticsearch).
• Ensure quality through thorough test planning, execution, and adherence to industry best practices.
• Collaborate closely with developers and stakeholders across time zones.

Required Skills and Experience:

• 3–5 years of experience in QA (manual + automation).
• Strong hands-on experience in API testing including REST, SOAP, and GraphQL.
• Knowledge of Curl, browser dev tools (Console, Network), and debugging web issues.
• Solid understanding of HTTP status codes, WebSocket, WebAssembly, and performance analysis.
• Ability to write reproducible and detailed bug reports.
• Excellent English communication and confidence in handling client discussions.
• Experience testing multiple authentication schemes.
• Working knowledge of cloud platforms: AWS, GCP, Azure.
• Proficiency with PostgreSQL, MySQL, MongoDB, DynamoDB, and Elasticsearch.
• Hands-on experience with Cypress for E2E testing.
• Familiarity with QA methodologies, STLC, SDLC, and test documentation standards.

Preferred:

• Prior experience working directly with clients from the USA or other English-speaking countries.
• Willingness to communicate with clients daily—participate in scrum meetings, standups, and provide regular status updates.
• A passion for continuous learning and ability to explore and adapt to new SaaS products regularly.
• Experience with CI/CD pipelines and Git-based version control.
• QA certifications such as ISTQB are a plus.

What We Offer:

• International project exposure (USA, UK, Australia).
• Collaborative team culture and flexible work environment.
• Continuous learning, mentorship, and career growth.
• Work with modern tools and evolving SaaS technologies.

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience
• Developing ideas for new programs, products, or features by monitoring industry developments and trends
• Recording data and reporting it to proper parties, such as clients or

  • leadership

• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members
• Taking lead on projects, as

• Designing, architecting, developing and driving the technology roadmap
• Defining standards in coding, system design and architecture
• Delivering solutions according to user requirements while meeting development, quality and documentation standards
• Building data-driven applications applying clean code and architecture principles
• Working with the team to ensure deadlines are met

What you need to have:

• Relevant experience of 2 to 5 years as .net developer
• Hands on experience in Web forms, MVC, bootstrap, java script, windows application, crystal reports    
• Good in writing SQL, GIT
• Good in OOPs concept
• Knowledge of .net core 3.1 or above    

Desired Candidate Profile

• At least 4+ years of experience in HR and recruiting
• Prior experience of working with modern software product or services companies
• Experience working and collaborating with team globally    

• 2+ years of experience in Technical recruitment
• Design and implement overall recruiting strategy 
• Develop and update job descriptions and job specifications 
• Perform job and task analysis to document job requirements and objectives 
• Source and recruit candidates by using databases, social media etc 
• Screen candidates resumes and job applications 
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule 
• Assess applicants’ https://resources.workable.com/tutorial/recruiting-skills-training" target="_blank">relevant knowledge, skills, soft skills, experience and aptitudes 
• Onboard new employees in order to become fully integrated 
• Monitor and apply HR recruiting best practices 
• Provide analytical and well documented recruiting reports to the rest of the team 
• Act as a point of contact and build influential candidate relationships during the selection process