
What is WoCo and why should you join?
WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.
Location
Onsite. Gurugram.
What will you do every day?
We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.
What do you need to ace your role?
- Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
- Act as a techno-functional consultant and provide recommendations on process
- Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
- Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
- Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
- Support clients during critical HR events like Appraisal, Increments etc.
- Support clients to resolve queries or bugs, as and when required
- Gather feedback on product experience during the entire customer lifecycle via targeted surveys
- Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
- Share best practices with clients on how to achieve product success with WoCo
- Identify risks proactively, mitigate and escalate as deemed appropriate
- Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
- Excellent communication and presentation skills.
- Excellent relationship-building skills
- Be a cultural champion and energy driver
Requirements
- 2-4 years of experience in Customer Success in SaaS
- Exceptional communication and presentation skills, coupled with excellent listening skills
- Analytical and data-driven with ability to work with multiple stakeholders
- Demonstration of good product and consumer thinking during his/her career
- Hands-on and a quick learner. Comfortable with learning new technology
- Basic tech skills especially knowledge of python, Power BI will be a plus
- This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
- We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

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Key Responsibilities
- Provide L2/L3 support for SAP FICO modules, resolving incidents, break-fix issues, and change requests within SLAs using tools like ServiceNow.
- Handle production configurations, month/year-end closings, and assist in functional enhancements including RICEF objects via full SDLC.
- Perform GAP analysis, BRD mapping, and guide technical teams on RICEF specifications for custom developments.
- Support testing (unit, integration, UAT), code reviews, and initial problem fixes for enhancements and new functionality.
- Collaborate with functional experts on incident resolution and solution design to meet quality standards.
Mandatory Skills
- 6-8 years SAP FICO support experience, including data modeling, extractions, staging, loading, transformations, and reporting.
- Core FI/CO configuration: GL, AP/AR, AA, Bank Accounting; CO sub-modules like Cost Element (creation/planning), Cost Center (planning/assessment/distribution/reporting), Internal Orders (types/planning/settlement), Product Costing (settings/standard/settlements/ML), COPA (structure/segments/flow/assessment/reports).
- Expertise in cross-module integrations: FI-MM/WM/SD/PP/PS.
- RICEF development, enhancements/user-exits, and strong knowledge of month/year-end activities.
Preferred Qualifications
- S/4HANA experience with Universal Journal, Fiori apps, and ITSM tools.
- Excellent communication for multinational teams, BRD analysis, and explaining technical concepts to non-technical users.
- Bachelor's in relevant field; ability to work independently in fast-paced settings.
🚀 We’re Hiring: Senior Python Backend Developer 🚀
📍 Location: Baner, Pune (Work from Office)
💰 Compensation: ₹6 LPA
🕑 Experience Required: Minimum 2 years as a Python Backend Developer
About Us
Foto Owl AI is a fast-growing product-based company headquartered in Baner, Pune.
We specialize in:
⚡ Hyper-personalized fan engagement
🤖 AI-powered real-time photo sharing
📸 Advanced media asset management
What You’ll Do
As a Senior Python Backend Developer, you’ll play a key role in designing, building, and deploying scalable backend systems that power our cutting-edge platforms.
Architect and develop complex, secure, and scalable backend services
Build and maintain APIs & data pipelines for web, mobile, and AI-driven platforms
Optimize SQL & NoSQL databases for high performance
Manage AWS infrastructure (EC2, S3, RDS, Lambda, CloudWatch, etc.)
Implement observability, monitoring, and security best practices
Collaborate cross-functionally with product & AI teams
Mentor junior developers and conduct code reviews
Troubleshoot and resolve production issues with efficiency
What We’re Looking For
✅ Strong expertise in Python backend development
✅ Solid knowledge of Data Structures & Algorithms
✅ Hands-on experience with SQL (PostgreSQL/MySQL) and NoSQL (MongoDB, Redis, etc.)
✅ Proficiency in RESTful APIs & Microservice design
✅ Knowledge of Docker, Kubernetes, and cloud-native systems
✅ Experience managing AWS-based deployments
Why Join Us?
At Foto Owl AI, you’ll be part of a passionate team building world-class media tech products used in sports, events, and fan engagement platforms. If you love scalable backend systems, real-time challenges, and AI-driven products, this is the place for you.
Role - Manager Programmatic
About our client :
Our Client is a digital- first global performance marketing agency& world's largest media investment company which is a part of WPP. They a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
Locations - Mumbai, Pune & Chennai
What your day job looks like :
- Manage a team of programmatic professionals with expertise in programmatic media
- Maintain positive client relationships, expectations, and communications
- Identify and solve client risks before they escalate to issues
- Oversee the cross-functional campaign development with internal SEO/Search/Content/Social teams as well as sister media agencies
- Build on existing level of programmatic expertise and develop a reputation for innovation and efficiency internally
- Ensure the integration of programmatic into the overall communications strategy
- Support and lead the strategic development and execution of programmatic campaigns
- Foster teamwork and create a constructive work environment
- Maintain a high level of employee commitment
- Provide team leadership that rewards creativity
- Demonstrate thought leadership for clients and the industry
- Educate clients on the importance of programmatic in the overall marketing mix
- Understand clients' business and generate new ideas to enhance client performance
- Provide effective analysis to support marketing recommendations.
What you'll bring:
- 4+ years of aligned industry experience, preferably within an agency
- Experience executing on Programmatic platforms (DV360, The Trade Desk, App Nexus (Xandr Invest), Amazon, etc.)
- Experience with analytical tools is an asset (Google Analytics, PMP Partners, Ad Servers, DMPs, etc.)
- Demonstrated strong client relationship responsibility
- Proven account management experience, including analytical and creative problem-solving skills
- Ability to interact in a professional manner and communicate with clients over calls
- Proven ability to lead successful campaigns
- Superior verbal and written skills with outstanding presentation ability
- High level of attention to detail and the ability to handle and prioritize multiple accounts
- High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint
- Come with experience of handling 6-7 direct reporters

Years of Experience (minimum & maximum) • 3+ years
What are the organizations that the candidate should have worked for?
(Indicate which criteria are mandatory)
• Must have good understanding of the eCommerce domain in at least one retail segment.
What are the nature and scope of responsibilities the candidate should have handled?
(Indicate which criteria are mandatory)
• Experience converting visual designs to HTML with an acute eye for detail and design fidelity
• Strong understanding of GUI architecture, site navigation and web design principles, and the ability to create and
maintain web pages quickly and efficiently
• Extensive web programming experience including web security, cross browser compatibility, and performance tuning
• Development experience in the area of: Responsive design/development and mobile device applications and
optimized Web sites
• Hands on design & development skills in HTML/XHTML, HTML5, CSS2, CSS3
• Knowledge of W3C standards, Web accessibility
• Hands on experience with Object oriented JavaScript and Design Patterns
• Extensive experience in at least one of the modern frameworks like jQuery / jQueryUI / Angular JS / ExtJS / Ember JS /
Backbone JS / React / TypeScript
Knowledge & Skills (Indicate which criteria are mandatory)
• Strong knowledge of one or more of the following mobile libraries / toolkits - jQuery Mobile, Sencha Touch,
PhoneGap, Bootstrap etc.
• Hands on experience in Oojs(Object oriented javascripts)
• Web Services integration using JSON/XML, REST
• Basic understanding of OOPs concepts
• Social networking: the use of popular Social APIs are a plus
• Exposure to Internet specific issues : e-mail deliverability, SEO, cookies, web sniffers, Firebug, search algorithms
• Familiarity with source control systems
• Well defined knowledge of eCommerce business processes, practices, and applications
• Familiarity and proficiency with current and emerging Digital Commerce platforms and technologies, including Java,
• Conducting in-depth research on industry-related topics in order to develop original content.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofreading content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.Requirements
• Bachelor's degree in communications, marketing, English, journalism, or a related field.
• Proven content writing or copywriting experience.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.
• Effective communication skills
Requirements
- Responsible for end to end recruitment
- Sourcing potential candidates from various job portals (Naukri, Monster, Linkedin)
- Conducting detailed telephonic, skype, or face to face interviews and coordinating with the candidates till on-boarding and do the joining formalities
- Design and update job description.
- Screening and shortlisting the prospective candidate based on the job profile.
- Coordinating interviews with the hiring managers.
- Follow up to ensure candidates attend interviews as scheduled.
- Following up on the interview process status.
- Document the process on Microsoft Excel.
- Coordinating with candidates for document verification
- Conduct a primary document verification
- Establish and maintain a good relationship with the employee
Key skills
- Fair Communication skills (written and Verbal)
- Proficient in handling job portals
- Good Interpersonal skills
- Good knowledge of excel, word, PowerPoint
- A quick learner and able to work independently with limited supervision
Overview Of Responsibilities:
Create the vision and product roadmap for the next generation of ground operations solutions; articulate and evangelize it across internal and external stakeholders
Work closely with Operations and Planning teams to improve business processes and network design
Work closely with Data, Engineering and Design teams to define and build products that help us deliver high - precision and low cost services
Be the key driving force behind building additional products service capabilities
Qualifications:
A degree in engineering or a related technical discipline from Tier - I institute a must
8 - 12 years of product management experience in internet startups/supply chain organization / SaaS products or e-commerce; B2B / B2B2C experience preferred.
Strong communication and organization skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, multi-task, and prioritize
Sound business judgment, attention to detail, proven ability to influence others, demonstrated experience engaging and influencing senior executives, and a strong analytical mindset
Proven track record of independently building and launching technology products from the ground up; delivering within time, budget, and quality
Demonstrated ability to turn customer needs and pain points into innovative products
The ability to thrive in a fast-paced, deadline-driven environment, along with the tenacity to develop ideas independently and the conviction to drive them to completion is crucial for this
Retrieve and analyze data, and establish key business metrics to measure product success and drive alignment across all teams to improve their role
Domain knowledge of supply chain/logistics is preferable, but not required,








