What is WoCo and why should you join?
WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.
Location
Onsite. Gurugram.
What will you do every day?
We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.
What do you need to ace your role?
- Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
- Act as a techno-functional consultant and provide recommendations on process
- Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
- Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
- Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
- Support clients during critical HR events like Appraisal, Increments etc.
- Support clients to resolve queries or bugs, as and when required
- Gather feedback on product experience during the entire customer lifecycle via targeted surveys
- Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
- Share best practices with clients on how to achieve product success with WoCo
- Identify risks proactively, mitigate and escalate as deemed appropriate
- Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
- Excellent communication and presentation skills.
- Excellent relationship-building skills
- Be a cultural champion and energy driver
Requirements
- 2-4 years of experience in Customer Success in SaaS
- Exceptional communication and presentation skills, coupled with excellent listening skills
- Analytical and data-driven with ability to work with multiple stakeholders
- Demonstration of good product and consumer thinking during his/her career
- Hands-on and a quick learner. Comfortable with learning new technology
- Basic tech skills especially knowledge of python, Power BI will be a plus
- This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
- We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Shubham Vishwakarma
Full Stack Developer - Averlon
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NextJs (Next.js)Job Description :
We are seeking a talented and experienced Full Stack Developer with 6+ years of experience to join our dynamic team in Hyderabad. The ideal candidate will have a passion for building scalable and efficient web applications, a strong understanding of modern frameworks and technologies, and a keen eye for user experience and design.
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- Design, develop, and maintain web-based applications using React JS, NodeJS and other modern frameworks.
- Develop hybrid mobile applications and responsive web interfaces using Bootstrap and JavaScript.
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Education
B.Tech/M.Tech in CSE/IT.ECE
JavascriptNodeJS (Node.js)React.jsJavascript, Callback, Async, Promise, Experience in writing restful APIs, Javascript, Nodejs, ReactJs, MySQL.
Immediate Joiner
Greeting from DevCare Solutions!!!
Kindly Check the Roles and Responsibilities of US Bench sale Recruiter :
Responsible for full cycle of Recruiting and Bench marketing activities.
Possess knowledge of sales and recruiting processes including sourcing, interviewing, reference checking, tracking, salary negotiations and closing.
Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
Effectively recruited candidates through Internet research, internal database, referrals, and other strategies.
Maintain and building the vendor contacts.
Well versed about US Terms like W2, C2C, 1099, US Visas, etc.
Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.
Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc leading to joining post placement.
Responsible for achieving a good conversion ratio of submittals into interview and placement.
Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.
Must be having capability to work with a team or individually.
Maintain close contact with candidates/Vendors/ recruiters/offshore team.
Publish progress report to management every week.
Updated about technologies of the Client requirements and knowledge of current IT trends.
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
Company address: 579 Executive Campus Dr, Suite 370, Westerville, OH-43082
Company Website : www.devcare..com
It's Complete US Shift (Night Shift)
Shift Timing will be 7.00pm to 4.00am IST
5 Days Working Sat & Sunday fixed Week off
Cab facilities are there for our employees
Dinner will provided in the company
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Candidates who have worked on either Java or .NET in their career, majorly on product solutions.
Solutioning experience
Stakeholder management
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MLEG tools (minimum experience would suffice)
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In partnership with the business and IT leadership, Business Readiness is responsible to apply methodologies and tools to identify and manage the people side of change (IT systems, process, behaviors) to achieve a business result.
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PHEA(Perform Hydrocarbon and Energy Accounting)
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Total Years of experience required: 7 years to 13 years.
Location: Bangalore
Work mode: Hybrid
Looking for a candidate who can join within 30 days.
Thank You.
Have a great week ahead. 🌸
build up your relations with clients
lead generate
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- Provide on-the-ground support for sales associates as they generate leads and close new deals
- Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
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- Provide daily report of field sales success and communicate VOC data to superiors
- Demand planning
- Create the vendor funnel of ATL & BTL marketing agencies
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- Order scheduling and expediting
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- Knowledge and experience working with NoSQL databases such as MongoDB, CouchDB, Raven DB, etc.
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- Knowledge and experience working with Node.js and related frameworks such as Express.js.
- Knowledge and experience working with web application frameworks such as Angular, AngularJS, or React and related frameworks such as Ionic.
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Brand Strategist Requirements:
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- Strong research skills.
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Full Stack Developer - Averlon