Human Resources Specialist - IT Services

Job Title : Technology Project Manager – Banking Domain

Experience : 8+ Years

Location : Gurgaon (On-site)

Job Type : Full-time

Job Summary :

We are looking for an experienced Technology Project Manager to lead digital transformation projects in the banking sector.

The role involves managing complex projects, cross-functional teams, and senior stakeholders using both Agile and Waterfall methodologies.

Mandatory Skills : 8+ Years of IT project management, banking domain expertise, Agile & Waterfall methodologies, stakeholder management, budget & risk handling, Excel & PowerPoint proficiency, banking regulations knowledge, and experience in digital transformation projects.

Requuired Mandatory Skills :

• 8+ years of IT Project Management experience.
• Strong knowledge of banking products (loans, deposits, payments, trade finance).
• Experience with Agile (Scrum/Kanban) and Waterfall project delivery.
• Proven success in stakeholder management and vendor coordination.
• Strong budget management and risk mitigation skills.
• Excellent Excel and PowerPoint proficiency.
• Hands-on experience in technology transformation projects.
• Knowledge of banking regulations and compliance.
• Ability to act as a Scrum Master when required.

Role: Pre Sales Executive

Exp: 4+ Years

CTC: up to 6 LPA

Key Responsibilities:

· Act as the first point of contact for incoming customer leads and inquiries.

· Conduct product presentations, site walkthroughs, and client meetings.

· Understand customer needs and tailor solutions accordingly.

· Coordinate with the sales and marketing teams to ensure seamless lead handovers.

· Maintain updated records of client interactions and follow-ups in CRM.

Key Requirements:

· Languages: Fluency in Marathi, Hindi, and English is mandatory.

· Experience: Minimum 4 years of pre-sales experience in a reputed organization.

· Industry: Preference for candidates from real estate or financial services (e.g., American Express, banking, insurance).

· Location: Willingness to work full-time from the Songbirds Sales Office.

· Strong interpersonal skills with a customer-first mindset.

· Self-motivated, goal-oriented, and excellent in follow-up and communication.

Work mode: Hybrid

Location: Siruseri

Job Description

• Act as a technical expert for CRM projects.
• Be responsible for working on D365 CRM development, support, and integration projects.
• Lead or participate in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system.
• Architect the CRM system, related customizations, and reports to model the business and organizational process.
• Advise business users on best practices for CRM, development, or integration processes.
• Writing technical specifications for planned work.
• Build and configure CRM forms, views, dashboards, and workflows.
• Develop SSRS reports using Microsoft SQL and FetchXML. Maintain code repository, VSTS backlog, and source control.
• Effectively utilize SDK and 3rd party tools such as XRM Toolbox for administration of CRM system. Support of the application including fixing application issues.

Eligibility Criteria:

• 5+ years’ experience with different versions of Microsoft CRM including D365 CRM.
• Experience in migrations, customizations, JavaScript, C#, .NET, HTML, SQL Server, and SSRS including plugins, scripting, and form creation.
• Experience in workflow development including complex ones.
• Experience with CRM API, REST/ODATA, and SOAP endpoints.
• Experience in integrating D365 CRM with other applications is preferred.

As a Senior Principal Engineer, you’ll lead a team of engineers through challenging development projects. Come join a highly collaborative team of skilled engineers with a passion for quality. 

What You’ll do:

• Work in an agile environment, orchestrating a group mostly comprised of skilled PHP engineers of various levels to complete User Stories authored by professional Product Managers
• Architect highly scalable/transaction heavy web/API applications
• Work with 1-2 Frontend resources (in addition to backend PHP) through projects in React, Angular (maintenance), MooTools/Jquery (deprecation), Socket.io and serverside NodeJS
• Work with Product and QA Managers in multiple grooming sessions and sprint planning for your team
• Collaborate/coordinate with other Engineering Managers and Leads
• Work with QA and Application Support teams to triage bugs
• Work with DevOps to automate deployment and monitoring of applications
• Design and develop Restful APIs using frameworks with design patterns
• Design JSON payloads and various payload contexts
• Convert complex business rules and workflows from User Story requirements into SalesForce type CRM applications and client facing web portals
• Work with monolithic legacy codebases, along with design patterns in newer repositories
• Work with large database schemas of 500+ tables 
• Write complex queries. Efficiently joining upwards of 20 tables, some containing +10m rows. In T-SQL or Doctrine ORM
• Integrate 3rd party platforms via APIs and callbacks
• Write Unit tests and documentation 

What You Have:

• 10+ years professional experience developing APIs & web based applications in PHP as an individual contributor
• Prior experience working with organized development teams (5+ member pods)
• Prefer hands-on experience using MS SQL Server, CosmosDB, but other relational databases/NoSQL ok (MySQL, Postgres, MongoDB)
• Professional experience using open source PHP frameworks. Symfony3+ preferred (Laravel, CodeIgniter - ok) 
• Experience scaling in LAMP, but also leveraging Redis, RabbitMQ, Elastic Search (ELK), SupervisorD, Socket.io, centralized Session stores
• Prefer experience designing fault tolerant architecture on cloud deployments (loadbalancing, clustering, reducing/eliminating single points of failure, etc)
• Understand branching, merging, pull requests and conflict resolution in Git (Bitbucket or Github)
• Experienced in leveraging issue tracking systems and wikis for documentation (Jira/Confluence)
• Comfortable on CentOS Linux, command line, SSH, SFTP, SCP…
• Full stack is a plus (JavaScript, CSS, HTML, React/Angular/Vue)
• Able to onboard self and others while working entirely remotely in EST
• Experience in Azure PaaS and IaaS
• Experience crafting architecture diagrams in Visio or LucidChart
• Problem solving skills and a proactive work style
• Strong interpersonal & communication skills

Graphic Design Intern

DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

1. Create and design various materials for socials
2. Select colors, fonts, images, and layouts
3. Ensure projects are completed in a timely manner with a quality product
4. Advise best practices and optimizations throughout design projects.
5. Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company
6. Work with a wide range of media and graphic design software
7. Hands on knowledge in Canva, Illustrator, Photoshop. Adobe after effects would be an added advantage.
8. Should have good idea about the colour theory

Why We Need You 

Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.

We’re looking for someone who will help us with:

• Manage, mentor, and grow an extremely talented and energetic engineering team
• Define our engineering culture and process broadly as our first management hire
• Work closely with product and design in determining the strategy and direction of your team
• Define the development process of the team to create a constructive and efficient work environment

Your Role:

• Lead the development of APIs, customer/developer experience, and supporting systems
• Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
• Experience scaling teams and processes in a high growth environment
• Empower the team to achieve a high level of technical productivity
• A strong belief in high engineer agency, responsibility, and accountability
• Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
• A compassionate but clear and focused approach to leadership
• Ability to ruthlessly prioritize in a chaotic and ambiguous environment

Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)

Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.

Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.

Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.

Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.

Apply only if the answer is yes to all of the following :

• 3+ years of Engineering Manager of team size 10-50 experience
• Proven ability to manage high complexity projects
• Motivated by a fast-paced, high impact environment
• Proactive and comfortable with ambiguity
• Well versed with Hiring as well as Firing
• HAVE worked in a B2C Startup for at least a year?
• CAN join in within 30-45 days?

Role: Data Analytics Lead / Manager

1. Lead cross-functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
2. Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
3. Coordinate with different teams to determine requirements for data warehousing, reporting and analytical solutions, and ensure customer satisfaction on deliverables
4. Oversee analytics projects to extract, manage, and analyse data from multiple applications, ensuring that deadlines are met.
5. Apply statistics and data modelling to gain actionable business insights and boost customer productivity and revenue.
6. Enforce company policies and procedures to ensure quality and prevent discrepancies.
7. Communicate and track key performance metrics across departments.
8. Keep abreast of industry best practices and policies.
9. Research Latest trends, analyse data, identify opportunities and incorporate changes into business strategies.
10. Manage and optimize processes for data intake, validation, mining and engineering as well as modelling, visualization and communication deliverables.
11. Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams.
12. Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.
13. Develop and implement MLDevOps, quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
14. Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs.
15. Organize and drive successful completion of data insight initiatives through effective management of data analyst and effective collaboration with stakeholders.

Essential Skills

1. Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
2. Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries.
3. Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
4. Experience and knowledge of statistical modelling techniques: multiple regression, logistic regression, log-linear regression, variable selection, etc.

 We’re looking for someone with at least 10+ years of experience in a position monitoring, managing, transforming and drawing insights from data, and someone with at least 5 years of experience leading a data analyst team.

Experience in Azure is preferred