We are at an exciting juncture of our growth journey, and we are looking for a Business Development Manager to join us. The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining extensive knowledge of current market conditions.
Job Responsibility:
- Own the creation of Sales funnel (Ideal candidate will have to source the websites, create a pool and then get them onboarded for our solution)
- Build and maintain relationships with existing/potential businesses and resolution professionals
- Cultivate strong business relationships with key decision-makers
- Proactively identify new opportunities and deliver innovative solutions to customers
- Develop market strategies by researching lists of high-potential prospects
- Responsible for designing, planning and executing digital communication programs that influence customer engagement across multiple channels and touchpoints throughout their lifecycle.
- Develop a comprehensive engagement strategy and implementation plan to drive activation of new, occasional and lapsed users
- Strategize and plan an “engage & delight” campaign calendar - leverage data, user insights, and an experimentation mindset to move users from various funnels
- Create content that resonates with our users and amplifies our brand, product and mission. They should be astute, compelling, on-brand, on-tone, channel-specific, and relevant to our core messages and target audiences. These can also include ad hoc campaigns such as surveys, etc
- Define and track KPIs and OKRs
- Optimize conversion funnel
- Constantly test (A/B test) and optimize communications to increase engagement KPIs
- Track and measure key performance metrics (e.g. open rate, click-through rate, usage, streaming, DAU, MAU) to improve the efficiency of campaigns
- Analyze campaign results, develop benchmarks, and create and share regular performance reports and presentations to aid decision-making by the leadership team
Requirements:
- Deep, proven experience developing lifecycle marketing programs / CRM / engagement marketing programs through email, push notifications, SMS, and/or in-app marketing.
- Demonstrated track record in developing and executing A/B tests, analyzing and translating data into business and consumer insights.
- Strong results orientation, proven record performing to aggressive growth targets.
- Strategic and analytical thinker
- Fluency in English & Presentation skills are a must
- Creative and empathetic thinker; you care deeply about our users and can build precise targeting as well as delightful, on-brand experiences.
- Strong interpersonal skills to collaborate effectively with cross-functional teams, specifically with product, engineering and brand marketing teams.
- Experience working with user research and consumer insights team to uncover user insights to shape our strategy.
- Strong oral and written communication skills; extreme attention to detail
- Must have prior work-from-home experience and is comfortable in the remote working setup
- Must be time-flexible and willing to extend hours as needed
Shubham Vishwakarma
Full Stack Developer - Averlon
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Kubernetes
Amazon Web Services (AWS)Job Title : DevOps Engineer – Fintech (Product-Based)
Experience : 5+ Years
Location : Mumbai
Job Type : Full-Time | Product Company
Role Summary :
We are hiring a DevOps Engineer with strong product-based experience to manage infrastructure for a Fintech platform built on stateful microservices.
The role involves working across hybrid cloud + on-prem, with deep expertise in Kubernetes, Helm, GitOps, IaC, and Cloud Networking.
Mandatory Skills :
Product-based experience, deep Kubernetes (managed & self-managed), custom Helm Chart development, ArgoCD/FluxCD (GitOps), strong AWS/Azure cloud networking & security, IaC module development (Terraform/Pulumi/CloudFormation), experience with stateful microservices (DBs/queues/caches), multi-tenant deployments, HA/load balancing/SSL/TLS/cert management.
Key Responsibilities :
- Deploy and manage stateful microservices in production.
- Handle both managed & self-managed Kubernetes clusters.
- Develop and maintain custom Helm Charts.
- Implement GitOps pipelines using ArgoCD/FluxCD.
- Architect and operate secure infra on AWS/Azure (VPC, IAM, networking).
- Build reusable IaC modules using Terraform/CloudFormation/Pulumi.
- Design multi-tenant cluster deployments.
- Manage HA, load balancers, certificates, DNS, and networking.
Mandatory Skills :
- Product-based company experience.
- Strong Kubernetes (EKS/AKS/GKE + self-managed).
- Custom Helm Chart development.
- GitOps tools : ArgoCD/FluxCD.
- AWS/Azure cloud networking & security.
- IaC module development (Terraform/Pulumi/CloudFormation).
- Experience with stateful components (DBs, queues, caches).
- Understanding of multi-tenant deployments, HA, SSL/TLS, ingress, LB.
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email.
You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.
This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.
Key Responsibilities
1. Customer Issue Resolution & Productivity
- Handle inbound calls, chats, and email tickets professionally and efficiently.
- Ensure accurate ticket creation and categorisation in the CRM for every interaction.
- Resolve customer issues within defined SLAs (majority within 4 business hours).
- Maintain high First Contact Resolution (FCR) for IVR interactions.
- Maintain quick First Response Time (FRT) for chat and email tickets.
- Maintain high availability and responsiveness during assigned shifts.
2. Customer Experience & Satisfaction
- Deliver a positive, empathetic, and solution-oriented experience during every customer interaction.
- Maintain high Customer Satisfaction (CSAT) scores by setting the correct expectations.
- Ensure customers clearly understand the resolution before closing tickets.
- Provide complete and accurate support to ensure issues are fully resolved.
3. Ownership & Accountability
- Take end-to-end ownership of assigned tickets until closure.
- Avoid unnecessary escalations by resolving issues at the first touchpoint whenever possible.
- Proactively follow up on pending cases and ensure closure within the defined SLA.
- Escalate issues only when necessary, providing complete context and documentation.
4. Revenue Signals, Cross-Sell & Proactiveness
- Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
- Highlight relevant MyOperator products or features based on the customer’s needs.
- Share opportunities clearly with the Account Manager via CRM or defined processes.
5. Process Adherence & CRM Hygiene
- Follow defined support processes, workflows, and communication guidelines.
- Ensure accurate and timely CRM updates for all tickets and customer interactions.
- Participate in new process rollouts, tool adoption, and team initiatives.
Requirements ( Skills & Competencies )
Must-Have Skills
- Strong verbal and written communication skills in English (Hindi or regional languages are a plus).
- Strong customer-first mindset with problem-solving ability.
- Ability to multitask across calls, chats, and tickets simultaneously.
- Comfortable working with CRM tools and support dashboards.
- Willingness to work in shifts and weekends as per business requirements.
Good-to-Have Skills
- Prior experience in B2B SaaS, telecom, or customer support roles.
- Experience handling chat or omnichannel support environments.
- Basic understanding of CRM platforms or cloud communication tools.
Behavioural Expectations
- Ownership-driven: Takes responsibility and ensures problems are resolved completely.
- Process-oriented but customer-centric: Balances internal processes with customer satisfaction.
- Comfortable working with targets, SLAs, and performance scorecards.
- Open to feedback, coaching, and continuous improvement.
Strong team player who collaborates well with Team Leads and Account Managers.
React.js
NodeJS (Node.js)Amazon Web Services (AWS)About the company
The client is the home base for hardware engineers. They give the teams building robots, rockets, medical devices, and the next generation of physical products a single place to move fast without breaking things, turning CAD chaos into a system of record engineers actually love to work in. We're profitable, post-Series A, and growing our Hyderabad engineering team.
About the role
We're looking for a tech lead to set the technical direction for a growing team and raise the bar for everyone around them. This is a hands-on leadership role: you'll still write production code, but your largest impact comes through architecture, mentorship, and the standards you instill. You own outcomes for a team, not just your own commits.
What you'll do
- Lead the technical direction of a team building across our TypeScript/React + Node.js + AWS stack
- Drive architecture decisions, document tradeoffs, and align the team on a clear technical path Mentor engineers through code review, pairing, and guidance, growing them toward strong production ownership
- Set and uphold standards for code quality, testing, and operational rigor
- Stay hands-on: write production code on the highest-leverage and hardest problems
- Partner with product and leadership to scope work, manage technical risk, and deliver predictably
- Be accountable for the reliability and maturity of the systems your team owns in production
What we're looking for
- Demonstrated technical leadership: you've set direction for a team and elevated those around you
- Strong full-stack proficiency in TypeScript, React, and Node.js, plus solid AWS depth
- A track record of shipping to production and owning systems in operation, and of holding a team to that same standard
- Strong architectural judgment: you decompose ambiguous problems, weigh tradeoffs, and make decisions others can build on
- Excellent communication: you keep your team aligned and stakeholders informed, and you surface risk early
- Comfort leading in a fast-paced, high-ownership early-stage environment
Why choose us?
- The teams building advanced hardware and the robots, machines, and devices shaping the future run
- Direct access to founders; you'll help shape product and engineering direction, not just execute tickets
- Fast feedback loops: what you build is in front of customers in days, not quarters
- Profitable at Series A, so you get startup upside without the constant fundraising-survival anxiety
- Competitive compensation and meaningful equity
- Bi-yearly appraisal cycles
- Upto 20% Bonus based on performance
- Monthly Swiggy vouchers
- Flexibility with work hours
Job Description
We’re looking for a talented and experienced Social Media Manager to join our team. The ideal candidate will be responsible for planning, implementing, and monitoring our company’s social media strategy in order to increase brand awareness, improve marketing efforts, and drive engagement with our target audience. This role requires a deep understanding of social media platforms, excellent communication skills, and a creative mindset.
Roles And Responsibilities
- Create a content calendar to ensure a consistent and engaging online presence.
- Collaborate with the design and content teams to create visually appealing and informative posts.
- Use social media analytics tools to track the performance of content and campaigns.
- Plan and execute social media advertising campaigns, including budget allocation and targeting.
- Monitor and analyze ad performance, making adjustments as needed to maximize ROI.
- Stay informed about emerging social media trends, tools, and platforms.
- Stay up-to-date with industry trends and best practices to continually refine the strategy.
- Maintain Client relations & manage team.
- Execute Paid Ad Campaigns for Social Media Clients.
Skills Required
- Proven work experience as a Social media manager.
- Hands on experience in social media management.
- Solid knowledge of social media platforms, algorithms and paid ads.
- Proficiency in social media management tools and analytics.
- Ability to work independently and as part of a team.
- Job Type: Full-time
- Experience required: 1 to 3 yrs
Industry Type: Web Development & Digital Marketing
Department: Social Media Management
Employment Type: Full Time, Permanent
Education
UG: Any Graduate
PG: Any Postgraduate
Relationship Manager – Insurance Sales.
Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained.
Achieving Sales Target
Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills.
Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities.
Building and maintaining strong relationships with agents, providing support and addressing their needs.
Tracking agent performance, identifying areas for improvement.
Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability.
Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network.
Required skills
Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
Basic computer knowledge and statistical analysis
Python
Go Programming (Golang)
.NET
Ruby
Job Title - Senior Backend Engineer
About Tazapay
Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates.
They are licensed and backed by leading investors. www.tazapay.com
What’s exciting waiting for You?
This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc.
We believe in a culture of openness, innovation & great memories together.
Are you ready for the ride?
Find what interesting things you could do with us.
About the Backend Engineer role
Responsibilities (not exhaustive)
- Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance
- Participate in code and design reviews to maintain our high development standards
- Partner with the product management team to define and execute the feature roadmap
- Translate business requirements into scalable and extensible design
- Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies
- Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution
- Continuously improve code quality, product execution, and customer delight
- Willingness to learn new languages and methodologies
- An enormous sense of ownership
- Engage in service capacity and demand planning, software performance analysis, tuning and optimization
The Ideal Candidate
Education
- Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems
Experience
- Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications
- Deep knowledge of Linux as a production environment
- Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures
- Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++
- Proficient in OOP, including design patterns.
- Ability to design and implement low latency RESTful services
- Hands-on coder who has built backend services that handle high volume traffic.
- Strong understanding of system performance and scaling
- Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability
- Data modeling experience in both Relational and NoSQL databases
- Continuously refactor applications to ensure high-quality design
- Ability to plan, prioritize, estimate and execute releases with good degree of predictability
- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks
- Passion for learning new things, solving challenging problems
- Ability to get stuff done!
Nice to have
- Familiarity with Golang ecosystem
- Familiarity with running web services at scale; understanding of systems internals and networking are a plus
- Be familiar with HTTP/HTTPS communication protocols.
Abilities and Traits
- Ability to work under pressure and meet deadlines
- Ability to provide exceptional attention to details of the product.
- Ability to focus for extended periods of repetitious activity.
- Ability to think ahead and anticipate problems, issues and solutions
- Work well as a team player and help the team members to resolve issues
- Be committed to quality and be structured in approach
- Excellent and demonstrable concept formulation, logical and analytical skills
- Excellent planning, organizational, and prioritization skills
Location - Chennai - India
Join our team and let's groove together to the rhythm of innovation and opportunity!
Your Buddy
Tazapay
Javascript
AngularJS (1.x)
Angular (2+)About Our Client
Our client is a Currency Exchange in India. Built with user experience and security in mind, Our Client provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection. Our Client aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges. Our Client is recognized and awarded for its contribution to the Indian emerging tech space.
Why Our Client?
Cryptocurrency Traders are looking for a strong global platform that can help them trade faster, better and smarter. We are building a platform that can solve their needs. The opportunity is big, and the journey is tough. Now that’s a challenge that needs to be addressed. You do that. You are phenomenal in solving these complex challenges. You help our team do more.
As a Front End Developer - Angular, you do all of the above and more. You make a difference.
What will I do?
- Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies
• Write functional requirement documents and guides
What skills should I have?
- Must have 7+ years of experience in frontend development with an internet startup.
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Proficiency with JavaScript and HTML5
- Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Ability to understand business requirements and translate them into technical requirements
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About our Client :
Our client is an Indian retail conglomerate which is setting up a tech driven brand co-creation platform that transforms powerful ideas into authentic, profitable and experience-led brands that will define the future of brands in fashion, beauty, food and home decor space.
Role: E-commerce Operations (Cataloging & Customer Service)
This opportunity is for new brands that are in stealth mode & backed by major retail giant. It's a house of Personal care D2C brands in the space of haircare, skin care & kids personal care.
In 2020, CoVid 19 affected every business, few positively and many negatively. However, E- commerce adoption has gone through the roof and we have seen consumer's e-commerce spends grow. India's fast-growing e-commerce market is seen growing by 30 percent a year to $200 billion (roughly Rs. 14,68,640 core) by 2026.
On the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we are currently building D2C personal care brands. The overall D2C market in India is expected to reach $100 billion in the next 7-8 years. We will be building a digital first content led approach to target this community of consumers. We aim to win shoppers at the moment of purchase by algorithmically managing demand forecasting, promotions and advertising spend, supply chain, content optimization and other aspects that help shoppers make online purchase decisions, all backed by Data Science.
Requirement :-
- 3-5 Yrs Exp. Ecommerce / D2C exp preferred
- Co-ordination with Fulfilment Back End / Customer Service & Calls
Python
Django• Experienced in designing and integrating RESTful APIs
• Knowledge of Python
• Excellent debugging and optimization skills
SKILLS
• 3-5 years of experience building large-scale software applications and working with large
software teams.
• Bachelor’s degree in computer science, information technology, or engineering
• Experience designing and integrating RESTful APIs
• Knowledge of Python and Backend Development
• Experience building Web/Mobile applications
• Excellent debugging and optimization skills
• Unit and Integration testing experience
• Being knowledgeable about engineering processes and good practices
• Passionate about learning new tools. Ability to continuously learn and acquire
knowledge.
• Able to adapt to changing complexity of tasks.
Must be able to read architectural drawings from AutoCAD.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon