Product Analyst

Job Title: QA Automation Engineer

Location: Bangalore, Bannerghatta Road, GENZTECHPRO

Type: Full-Time

Experience: 2+ Years in QA Automation

About GENZTECHPRO:

At GENZTECHPRO, we are dedicated to delivering innovative technology solutions with an emphasis on quality, efficiency, and excellence. Located in the tech hub of Bannerghatta Road, Bangalore, we foster a collaborative and growth-oriented environment for talented individuals eager to make an impact in quality assurance and automation.

Job Summary:

We are seeking a skilled QA Automation Engineer with 2+ years of experience to join our quality assurance team. The ideal candidate will have hands-on experience in developing, maintaining, and optimizing automated testing frameworks. You will collaborate closely with developers, product managers, and manual QA to ensure our products meet the highest standards of quality.

Key Responsibilities:

• Test Automation Development: Design, implement, and maintain automated test scripts for web, mobile, and API platforms using tools like Selenium, Cypress, etc.
• Test Case Execution and Maintenance: Collaborate with the QA team to create, execute, and document test cases, ensuring high-quality test coverage.
• Defect Management: Identify, log, and manage defects found during testing, collaborating with the development team for resolution.
• Framework Optimization: Improve and optimize the test automation framework, focusing on efficiency, reliability, and scalability.
• Quality Metrics Tracking: Track and report on automation coverage, test execution times, and defect trends to measure the quality and stability of releases.
• Continuous Collaboration: Partner with cross-functional teams to understand requirements, validate new features, and ensure alignment with quality goals.

Skills & Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 2+ years in QA automation with solid knowledge of software testing methodologies.
• Technical Skills:
• Proficiency with automation tools like Selenium, Cypress, or Appium.
• Familiarity with scripting languages (e.g., JavaScript, Python, or Java).
• Experience with API testing tools such as Postman or Rest Assured.
• Knowledge of CI/CD tools like Jenkins or GitLab CI/CD.
• Soft Skills:
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills for effective collaboration.
• Self-driven with a proactive approach to quality improvement.

Preferred Qualifications:

• Experience with cloud platforms (AWS, Azure) and containerization (Docker, Kubernetes).
• Knowledge of performance testing tools like JMeter or LoadRunner.
• Familiarity with Agile methodology and version control (Git).

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

Seeking a senior, dynamic, highly motivated full stack developer interested in working for a very early stage bootstrap startup. We have a Beta/MVP live, but need to get bug free and fast ASAP. The position has pay commensurate with local salaries in low-cost countries but will earn equity equivalent to their salary which could be worth up to more than that when the company is successful. I can show you our assumptions and estimates once you sign an NDA).

About Us
We are a company dedicated to helping people find the food they love, no matter what food interests or dietary preferences they may have. You’ll be joining in the very early stages of the company, and have the chance to influence the direction of the company with your ideas and contributions.

Our Tech Stack (Front End):

• JQuery
• Bootstrap
• EJS templates
• HTML/CSS All new modules
• js with a team-maintained and crowd-sourced component library Middleware/Back end.
• Express
• js
• MongoDB
• MySQL
• API layer
• Elastic Search

Desired attributes:

• Enjoys iterative/agile development – We will iterate based on internal and customer feedback until we make an awesome product! We also have a very deep and compelling product roadmap we make consistent progress against.
• Works well collaboratively with other developers, contributing to the codebase, performing code reviews, and mentoring a team of junior developers. We have a lot of junior developers learning to code that need mentorship/leadership.
• A passion for food would be great, our business is to help pair people up with amazingly good food.
• Results-oriented

Responsibilities:

• Ability to build on and maintain a fully functional responsive web application
• Experience building API-driven applications

Qualifications:

• CS Degree is great but development skills are more important than degrees
• Ability to build and maintain a fully responsive website
• Prefer proficiency in our tech stack, but willing to teach people who are highly motivated and can spend significant time on the project for equity.
• GitHub or similar source code management system experience
• Nice to have: Experience developing customer-facing web applications

• 5+ years of experience in software development.
• At least 2 years of relevant work experience on large scale Data applications
• Good attitude, strong problem-solving abilities, analytical skills, ability to take ownership as appropriate
• Should be able to do coding, debugging, performance tuning, and deploying the apps to Prod.
• Should have good working experience Hadoop ecosystem (HDFS, Hive, Yarn, File formats like Avro/Parquet)
• Kafka
• J2EE Frameworks (Spring/Hibernate/REST)
• Spark Streaming or any other streaming technology.
• Java programming language is mandatory.
• Good to have experience with Java
• Ability to work on the sprint stories to completion along with Unit test case coverage.
• Experience working in Agile Methodology
• Excellent communication and coordination skills
• Knowledgeable (and preferred hands-on) - UNIX environments, different continuous integration tools.
• Must be able to integrate quickly into the team and work independently towards team goals

• Take the complete responsibility of the sprint stories’ execution
• Be accountable for the delivery of the tasks in the defined timelines with good quality
• Follow the processes for project execution and delivery.
• Follow agile methodology
• Work with the team lead closely and contribute to the smooth delivery of the project.
• Understand/define the architecture and discuss the pros-cons of the same with the team
• Involve in the brainstorming sessions and suggest improvements in the architecture/design.
• Work with other team leads to get the architecture/design reviewed.
• Work with the clients and counterparts (in US) of the project.
• Keep all the stakeholders updated about the project/task status/risks/issues if there are any.