UX Designer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating

• Identify and develop strategic relationships with potential customers.
• Develop a strong pipeline of new customers through direct or indirect customer contact and prospecting.
• Monitor and analyze pipeline to review performance & optimize accordingly to ensure objectives are met.
• Maintain strong follow-ups and regular feedback calls ● Create lead engagement plans and strategy
• Study the details of each offering & stay abreast of updates to these offerings
• Proactively connect with leads while..ensuring consistent follow-ups, low Turn-AroundTime (TAT), and increased connectivity with multiple attempts Update and create tailored client proposals and negotiate further to close the deals

• Produce clean code and automated tests
• Align with enterprise architecture frameworks and standards
• Be the role-model for all engineers in the team in terms of technical competency
• Research, assess and adopt new technologies as required
• Be a guide and mentor to the team members and help in ramping up the overall skill-base of the team.
• Produce detailed estimates and optimized work plans for requirements and changes
• Ensure that features are delivered on time and that they meet the business needs
• Strive for quality of performance, usability, reliability, maintainability, and extensibility
• Identify opportunities for process and tool improvements
• Use analytical rigor to produce effective solutions to poorly defined problems
• Follow Build to Ship mantra in practice with full Dev Ops implementation
• 10+ years of core software development and product creation experience in CPaaS.
• Working knowledge in VoIP, communication API , J2EE, JMS/ Kafka, Web-Services, Hadoop, React, Node.js, GoLang.
• Working knowledge in Various CPaaS channels - SMS, voice, WhatsApp, RCS, Email.
• Working knowledge of DevOps, automation testing, test driven development, behavior driven development, server-less or micro-services
• Experience with AWS / Azure deployments
• Solid background in large scale software development.
• Full stack understanding of web/mobile/API/database development concepts and patterns
• Exposure to Microservices, Iaas, PaaS, service mesh, SaaS and cloud native application development.
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• Understanding of Agile Scrum and SDLC principles.
• Containerization and orchestrations:- Dockers, kuberenetes, openshift, consule etc.
• Knowledge on NFV (openstack, Vsphere, Vcloud etc)
• Experience in Data Analytics/AI/ML or Marketing Tech domain is an added advantage
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Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

• Identify and sign up with influencers in the digital platforms to increase brand reach through content
• content planning, strategy to improve brand engagement in the social media
• tie-up with brands ( co-branding) for amplifying brand reach and building ROI ( generate leads)
• work closely with the PR agency to monitor and enhance the brand engagement in the print/ digital platforms through paid and organic methods
• Handling AB LinkedIn page to run engaging write up, videos, tech talk, industry snippets to develop and build a business audience in LinkedIn
• Outstanding project management skills
• Strong analytical ability – analyze data, develop insight
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