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Introduction

An admission counsellor will play a fundamental role in achieving customer acquisition goal and revenue growth objectives.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

• Responsible for student admission and achieve their targets

• Understand customer needs / requirements and pitch a suitable program

• Close sales and achieve quarterly quotas

• Counselling, Interacting with students and Parents.

• Support students one on one in their selection of course, application process and meeting application deadlines.

• Should be able to assist students in obtaining the necessary documentation needed for the application process.

• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.

• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.

Requirement:

• Ability to empathize with students and parents, thus able to build relationships through conversations

• Strong inclination to work in a target driven sales environment.

• Proven expertise in converting leads into a sale

• Experience working with CRM

• Fluency in English and Hindi languages is a must-have.

• Strong listening and presentation skills. 

We are seeking a dynamic and result-oriented Relationship Manager – Mutual Fund Sales

to acquire, manage, and grow relationships with retail and HNI clients. The role involves

promoting mutual fund products, achieving sales targets, and delivering superior customer

service while ensuring regulatory compliance.

Roles And Responsibility -

1. Client Acquisition & Business Development

● Identify and acquire new clients through cold calling, referrals, networking, and digital

leads.

● Promote and sell mutual fund schemes based on client risk profiles and financial

goals.

● Achieve monthly, quarterly, and annual sales targets.

2. Relationship Management

● Build and maintain long-term relationships with retail and HNI clients.

● Conduct regular portfolio reviews and recommend suitable investment strategies.

● Address client queries, concerns, and service requests promptly.

3. Advisory & Financial Planning

● Understand client financial needs (retirement, tax planning, wealth creation, etc.).

● Recommend appropriate mutual fund products (Equity, Debt, Hybrid, SIPs, ELSS,

etc.).

● Educate clients on market trends and investment opportunities.

Responsibilities

·        Understand requirements and translate them to product features.

·        Participate in Scrum meetings and express the work done and the plan clearly. Participate in scrum ceremonies and clearly communicate.

• Develop applications using Front end, middleware, and database-related technologies.
• Should be hands-on in developing and implementing best practices and writing smart pieces of code.
• Coding standards should be followed, and the code should be highly performant.
• Should be able to write unit test cases using any of the frameworks and should be completely automated.
• Should have strong exposure to REST API design and principles and adhere to RAML/Swagger or Open API specification
• Should be able to do impact analysis and document the design of the components.
• Should be able to develop reusable components using proper design patterns as listed by lead/architect so that it is extensible.

The Role offers

·        An outstanding opportunity to re-imagine, redesign, and apply technology to add value to the business and operations.

·        An end-to-end project exposure across multiple technical stacks and cloud platform

·        An individual who has a passion for learning and adapts to new technologies quickly and scales to the next level easily.

• High visibility, the opportunity to interact with multiple groups within the organization, technology vendors, and implementation partners.

Essential Skills

·        4+ years of in-depth knowledge in Core Java, Spring DI, Spring MVC, REST, JMS, Hibernate, JDBC, PL/SQL

·        1+ years of experience in Spring boot, Angular 8 or above

·        2+ years of experience in RESTful HTTP services design

·        2+ years of experience in Javascript, JQuery, Bootstrap, HTML 5, CSS3

·        2+ years of experience with SQL Server, Postgre SQL writing stored procedures, performance tuning, and identifying deadlocks, transactions, and data locking/blocking scenarios

·        Working knowledge of Webpack, CLI, and Agile Scrum framework

·        Good communication and unit testing knowledge.

·        Good to have knowledge in one of the cloud platforms like AWS/Azure/PCF

·        Work experience in frameworks like JPA, Spring Core, Spring AOP, and Spring Data

·        Familiar with Continuous Integration methodologies and tools, including Jenkins

·        Good to have: Exposure to Microservices, Docker, Kubernetes, and cloud deployment 

Essential Qualification

·        MCA/equivalent master’s in computers is a must.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Who we are?

Cybrilla is a financial infrastructure company. We are building the frontend applications & APIs from the ground up to support a variety of use cases and enable a superior digital experience for different user personas. Cybrilla's current focus is to build the underlying operating system for mutual funds.

AMCs / Fintech startups / Wealth management businesses can choose the product that works best for them to enable an awesome experience for their customers and internal stakeholders.

About the team

FPApp is a hosted UI platform to build, operate and invest in Indian wealth management instruments. Our vision is to create products for all user personas in the ecosystem, be it an investor, distributor, business team, operation, or support.

We are looking for minds that have a knack for understanding user problems, simplifying investment journeys and building meaningful products!

Responsibilities

• Own implementation of frontend functional workflows and applications for Fintech ecosystem.
• Analyse problem statements and design technical solutions which may involve building client-side API integrations or server side business logic.
• Ensure enterprise level scalability, reliability and security standards for front end workflows and applications.
• Continuously evolve ways of designing for better user experience and lead the implementation of same.

Requirements

Technical Skills

Frontend

• Hands-on experience on Typescript is a must
• Deep Expertise in Javascript - including manipulating DOM, acquaintance with newer specifications of ECMAScript
• Understanding of Javascript Tooling - Build Tools, Lint Tools, Tree Shaking. Must have basic understanding of Babel, Webpack etc.,
• Hands on Experience in breaking complex UI Components into small reusable components
• Hands on Experience in using state management using Redux and understanding of React Context
• Understanding of Patterns in Javascript

Backend

• Strong understanding of SQL.
• Hands-on experience in Node.js Applications.
• Experience with Ruby on Rails, Java would be a value add.
• Extensive background in designing, developing, testing, deploying, maintaining, and improving software.

General

• 8+ years of experience in building web and responsive apps in a customer-facing or B2B SaaS environment
• Interest in engaging with latest technologies and evaluating strategies to keep technology stack up to date
• Experience mentoring junior engineers in all aspects of planning, development and testing
• Demonstrable experience architecting scalable and cost-effective technical solutions to solve business goals
• Understanding of Git - Merging, Basing etc.,
• Experience with CI/CD pipelines - one of Github Workflows, Gitlab CI or anything else
• Experience with hosting in any of the cloud hosting providers

What’s in it for you?

• Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
• Flexible work options.
• Opportunity to solve deep domain and technology problems, for very large enterprises.
• Opportunity to work with the best brains in fintech.
• Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
• Grow exponentially by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

MSBI Developer- 

We have the following opening in our organization:

Years of Experience: Experience of  4-8 years. 

Location- Mumbai ( Thane)/BKC/Andheri
Notice period: Max 15 days or Immediate 

Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech

Requirements:

•   3- 8 years of consulting or relevant work experience
• Should be good in SQL Server 2008 R2 and above.
• Should be excellent at SQL, SSRS & SSIS, SSAS,
• Data modeling, Fact & dimension design, work on a data warehouse or dw architecture design.
• Implementing new technology like power BI, power bi modeling.  
• Knowledge of Azure or R-programming is an added advantage.
• Experiences in BI and Visualization Technology (Tableau, Power  BI).
• Advanced T-SQL programming skill
• Can scope out a simple or semi-complex project based on business requirements and achievable benefits
• Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions.