Engineering Manager

🚀 Hiring: AI/M and Gen AI Engineer

⭐ Experience: 5+ Years

⭐ Work Mode:- Remote

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

🌟 About the Role

We are looking for a highly skilled AI/ML Software Engineer to design, build, and productionize enterprise-grade AI solutions. This role focuses on Generative AI, RAG systems, and AI agent–driven automation, with deployment on Microsoft Azure.

You will collaborate with cross-functional teams including architects, engineers, and business stakeholders to deliver scalable and secure AI solutions that create real business impact.

🔑 Mandatory Skills (Must Have)

• ✅ Azure AI Ecosystem (Azure Machine Learning, Azure OpenAI, Cognitive Services)
• ✅ Generative AI & RAG Systems (vector embeddings, retrieval pipelines)
• ✅ Strong Software Engineering + MLOps (CI/CD, containerization, scalable deployments)

💼 Key Responsibilities

• Design, develop, and deploy AI/ML models in production environments
• Build and optimize RAG-based applications and AI agent workflows
• Develop scalable data pipelines and integrate with enterprise systems
• Implement MLOps practices for continuous deployment and monitoring
• Work with big data tools to process large-scale datasets
• Ensure security, scalability, and performance of AI systems
• Collaborate with stakeholders to translate business problems into AI solutions

🧠 Required Experience & Skills

• 5–8 years of hands-on experience in AI/ML development
• Strong programming and software engineering expertise
• Experience with Azure services (ML, Data Lake, OpenAI, Cognitive Services)
• Knowledge of vector databases and embedding models
• Experience with Databricks, Azure Data Factory, or Kafka
• Familiarity with multi-agent systems / agentic AI frameworks
• Proficiency in TensorFlow, PyTorch, Keras, or Scikit-learn
• Background in NLP, Computer Vision, or Deep Learning
• Experience with SQL/NoSQL databases and ETL pipelines
• Strong analytical and problem-solving skills 

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory Experience (6): Prior experience working in the Rewards, Loyalty, or Incentives space.

Mandatory (Company): B2B SaaS Product companies

Language Requirement: Tamil language proficiency is mandatory.

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Key Responsibilities:

• Lead and manage a team of Java developers, providing guidance and support
• Oversee the entire software development lifecycle, from requirements gathering to deployment
• Design, develop, and implement Java-based solutions that meet project requirements
• Collaborate with cross-functional teams to ensure project milestones are achieved
• Conduct code reviews, provide technical guidance, and ensure code quality and best practices

Requirements:

• Minimum 4 years of experience in Java development
• Strong knowledge of Java frameworks and technologies (Spring, Hibernate, etc.)
• Experience in leading and mentoring a team of developers
• Excellent problem-solving and analytical skills
• Good understanding of software development methodologies and processes

• Design, development, and testing of new features in the applications
• Responsible for regular communication with others involved in the development process
• Implement, Unit test, bug-fix and refactor functionality
• Responsibility for design and implementation of software projects using C#
• Participate as a team member in fully agile Scrum deliveries
• Provide support to end users
• Design, build, and maintain efficient and reliable C# code
• Must have worked on Multithreading.
• Must have worked on WPF

• Who thinks they are best on IOS Platform
• Who think they work independently with less supervision.
• Objective-C and Swift in-depth Knowledge
• Architecture Knowledge is Plus (VIPER Architecture)added Advantage
• Must have at least 3 good quality iOS apps in the portfolio to showcase
• Knowledge of Android Development will be a plus