DevOps Lead

Job Title : DevOps Engineer

Experience : 3+ Years

Location : Mumbai

Employment Type : Full-time

Job Overview :

We’re looking for an experienced DevOps Engineer to design, build, and manage Kubernetes-based deployments for a microservices data discovery platform.

The ideal candidate has strong hands-on expertise with Helm, Docker, CI/CD pipelines, and cloud networking — and can handle complex deployments across on-prem, cloud, and air-gapped environments.

Mandatory Skills :

✅ Helm, Kubernetes, Docker

✅ Jenkins, ArgoCD, GitOps

✅ Cloud Networking (VPCs, bare metal vs. VMs)

✅ Storage (MinIO, Ceph, NFS, S3/EBS)

✅ Air-gapped & multi-tenant deployments

Key Responsibilities :

• Build and customize Helm charts from scratch.
• Implement CI/CD pipelines using Jenkins, ArgoCD, GitOps.
• Manage containerized deployments across on-prem/cloud setups.
• Work on air-gapped and restricted environments.
• Optimize for scalability, monitoring, and security (Prometheus, Grafana, RBAC, HPA).

Objectives of this role

•Building and implementing new development tools and infrastructure

•Understanding the needs of stakeholders and conveying them to developers

•Working on ways to automate and improve development and release processes

•Testing and examining code written by others and analysing results

•Ensuring that systems are safe and secure against cybersecurity threats

•Identifying technical problems and developing software updates and fixes

•Working with software developers and software engineers to ensure that development follows established processes and works as intended

•Planning projects and being involved in project management decisions

Responsibilities:

• Set up CI/CD pipelines for automated deployment and delivery

•Setup and management of new and Existing cloud-based Kubernetes cluster services

•Write Ad/Hoc Bash/Python scripts to automate certain operational tasks.

•Designing, maintenance and management of tools for automation of different operational processes.

•Provision of critical system security by leveraging best practices and prolific cloud security solutions.

•System troubleshooting and problem resolution across various application domains and platforms

•Support/maintain development, UAT and production infrastructure.

•Providing recommendations for architecture and process improvements.

•Respond to L2 calls and emails.

•Help administer monitoring systems, alerting, log management, and other IT infrastructure systems.

•Perform root cause analysis of production errors and resolve technical issues

•Design procedures for system troubleshooting and maintenance

Technical Skill Requirements:

•Experience in a DevOps role in AWS/OCI cloud environment.

•Must have experience with CI/CD Pipelines and hands-on experience with DevOps tools such as, Jenkins, Git, Docker, Kubernetes, Ansible, etc.

•Strong knowledge in Terraform for multi-stack cloud infrastructure provisioning.

•Strong knowledge in OCI/AWS-based Kubernetes service management.

•Must have experience with Python/Bash as a scripting language.

•Good knowledge in software debugging, web applications and services (Apache, Nginx, HAProxy)

•Must have knowledge in monitoring setup with Prometheus, Alertmanager, Grafana, Thanos, Loki, Fluentbit, etc.

Good To Have Skills

•PostgreSQL, MySQL, MongoDB, Redis, Keycloak.

•Migrating application from one cloud to another; OCI certifications

•Test Driven Development

Soft Skill Requirements:

•Able to learn new skills and technology quickly.

•Energetic with amazing customer service skills and a team-oriented approach.

•Strong verbal and written communication skills

Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker. 

They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar etc.

• Designing DevOps strategies: Recommending strategies for migrating and consolidating DevOps tools, designing an Agile work management approach, and creating a secure development process
• Implementing DevOps development processes: Designing version control strategies, integrating source control, and managing build infrastructure
• Managing application configuration and secrets: Ensuring system and infrastructure availability, stability, scalability, and performance
• Automating processes: Overseeing code releases and deployments with an emphasis on continuous integration and delivery
• Collaborating with teams: Working with architect and developers to ensure smooth code integration and collaborating with development and operations teams to define pipelines.
• Documentation: Producing detailed Development Architecture design, setting up the DevOps tools and working together with the CI/CD specialist in integrating the automated CI and CD pipelines with those tools
• Ensuring security and compliance/DevSecOps: Managing code quality and security policies
• Troubleshooting issues: Investigating issues and responding to customer queries
• Core Skills: Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker. They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar,
• Additional Skills: Self-starter and ability to execute tasks on time, Excellent communication skills, ability to come up with multiple solutions for problems, interact with client-side experts to resolve issues by providing correct pointers, excellent debugging skills, ability to breakdown tasks into smaller steps.

Job description

Problem Statement-Solution

Only 10% of India speaks English and 90% speak over 25 languages and 1000s of dialects. The internet has largely been in English. A good part of India is now getting internet connectivity thanks to cheap smartphones and Jio. The non-English speaking internet users will balloon to about 600 million users out of the total 750 million internet users in India by 2020. This will make the vernacular segment one of the largest segments in the world - almost 2x the size of the US population. The vernacular segment has very few products that they can use on the internet.

One large human need is that of sharing thoughts and connecting with people of the same community on the basis of language and common interests. Twitter serves this need globally but the experience is mostly in English. There’s a large unaddressed need for these vernacular users to express themselves in their mother tongue and connect with others from their community. Koo is a solution to this problem.

About Koo

Koo was founded in March 2020, as a micro-blogging platform in both Indian languages and English, which gives a voice to the millions of Indians who communicate in Indian languages.

Currently available in Assamese, Bengali, English, Hindi, Kannada, Marathi, Tamil and Telugu, Koo enables people from across India to express themselves online in their mother tongues. In a country where under 10% of the population speaks English as a native language, Koo meets the need for a social media platform that can deliver an immersive language experience to an Indian user, thereby enabling them to connect and interact with each other. The recently introduced ‘Talk to Type’ enables users to leverage the voice assistant to share their thoughts without having to type. In August 2021, Koo crossed 10 million downloads, in just 16 months of launch.

Since June 2021, Koo is available in Nigeria.

1. 
   Founding Team

Koo is founded by veteran internet entrepreneurs - Aprameya Radhakrishna (CEO, Taxiforsure) and Mayank Bidawatka (Co-founder, Goodbox & Coreteam, redBus).

Technology Team & Culture

The technology team comprises sharp coders, technology geeks and guys who have been entrepreneurs or are entrepreneurial and extremely passionate towards technology. Talent is coming from the likes of Google, Walmart, Redbus, Dailyhunt. Anyone being part of a technology team will have a lot to learn from their peers and mentors. Download our android app and take a look at what we’ve built. Technology stack compromises of a wide variety of cutting-edge technologies like Kotlin, Java 15, Reactive Programming, MongoDB, Cassandra, Kubernetes, AWS, NodeJS, Python, ReactJS, Redis, Aerospike, ML, Deep learning etc. We believe in giving a lot of independence and autonomy to ownership-driven individuals.

Technology skill sets required for a matching profile 

• Experience between 3 to 7 years in a devops role with mandatory one or more stints at a fast paced startup.
• Mandatory experience with containers, kubernetes (EKS) (setting up from scratch), istio and microservices.
• Sound knowledge of technologies like Terraform, Automation Scripts, Cron jobs etc. Must have worked with goals of putting infra as code like setting up new environments with code.
• Knowledge of industry standards around monitoring, alerting, self healing, high availability, auto scaling etc.
• Exhaustive experience with various cloud technologies (especially on AWS) like SQS, SNS, Elastic Search, Elastic Cache, Elastic Transcoder, VPC, Subnets, Security groups etc.
• Must have set up stable CI-CD pipelines with capabilities to do zero downtime deployments on any one of rolling updates, blue green or canary modes.
• Experience with VPN and LDAP solutions for securely login to infrastructure and proving SSO. 8. Master of deploying and troubleshooting all layers of application from network, frontend, backend and databases (MongoDB, Redis, Postgres, Cassandra, ElasticSearch, Aerospike etc).

Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Our Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform.

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

We are front runners of the technological revolution with an inexhaustible passion for technology! DevOn is the technical organization that originated from Prowareness. We are the company at the forefront of leading DevOps transformations and setting up High Performance Distributed DevOps teams with leading companies worldwide. DevOn helps market leaders to take the next step in software delivery. We consist of a dynamic team, in which personal growth is central!

About You

You have 6+ years of experience in AWS infra Automation. This is a fantastic opportunity to work in a fast-paced operations environment and to develop your career in Cloud technologies, particularly Amazon Web Services.

You are building and monitoring CI/CD pipeline in AWS cloud. This is a highly scalable backend application building on Java platform. We need a resource who can troubleshoot, diagnose and rectify system service issues.

You’re cloud native with Terraform as an orchestration. You would use Terraform as a key Orchestration in Infrastructure as Code.

You're comfortable driving. You prefer to own your work streams and enjoy working in autonomy to progress towards your goals.

 You provide an incredible support to the team. You sweat the small stuff but keep the big picture in mind. You know that a pair programming can give better result

An ideal candidate is/are:

This is a key role within our DevOps team and will involve working as part of a collaborative agile team in a shared services DevOps organization to support and deliver innovative technology solutions that directly align with the delivery of business value and enhanced customer experience. The primary objective is to provide support to Amazon Web Services hosted environment, ensure continuous availability, working closely with development teams to ensure best value for money, and effective estate management.

• Setup CI/CD Pipeline from scratch along with integration of appropriate quality gates.
• Expertise level knowledge in AWS cloud. Provision and configure infrastructure as code using Terraform
• Build and configure Kubernetes-based infrastructure, networking policies, LBs, and cluster security. Define autoscaling and cost strategies.
• Automate the build of containerized systems with CI/CD tooling, Helm charts, and more
• Manage deployments and rollbacks of applications
• Implement monitoring and metrics with Cloud watch, Newrelic
• Troubleshoot and optimize containerized workload deployments for clients
• Automate operational tasks, and assist in the transition to service ownership models.