SDET/QA Fresher

We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on  enterprise customers and making products ready for them.

Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products. 

We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.

• Estimate, prioritize, plan, and execute manual testing activities.
• Manage release from the QA perspective and keep the affected parties informed.
• Identify quality assurance process bottlenecks and suggest actions for improvements.
• Preparing test cases for unit, integration and end-end testing.
• Plan and manage automation testing strategy for QDC.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

• Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
• Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
• Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
• Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
• Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications                                                        
• Experience using Git / Github

• Lead and manage a team that:
• Reviews and refines software requirements.
• Drafts and executes test plans and test cases.
• Identifies and drafts steps to reproduce defects utilizing our defect tracking system, JIRA.
• Enters and tracks defects to closure.
• Utilizes testing tools to increase the effectiveness of testing.
• Maintains test environments that mimic our production systems.
• Maintains and updates Selenium driven UI automation test cases.
• Maintains and updates ReadyAPI API automation test cases.
• Maintains and updates manual test cases.
• Maintains and updates JMeter performance/load test cases.
• Coach, mentor, and assist the team in performing their duties as needed.
• Provide formal QA approval and reporting for each release.
• Operate within the SAFe Agile methodology.
• Coordinate with other QA teams across the company.

• Experience leading a SQA or Software Development team
• Experience managing projects and processes cross-functionally
• Comfortable working in a continually changing and dynamic environment and driving top issues to resolution
• Proven track record of attracting, hiring, motivating and developing the best quality-minded individuals
• Excellent cross-functional communication and influencing skills
• In-depth knowledge and experience in one or more of the following technologies: Java, Python, Selenium, JMeter, ReadyAPI
• Automation planning, execution, and triage for projects on multiple Platforms.
• Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways
• In-depth knowledge and experience in identity management including OpenID Connect, SAML2, OAuth2, and SCIM.
• In-depth knowledge and experience of application security testing.
• Unix command line scripting skills

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor

Recko Inc. is looking for a QA engineer to join our kick-ass engineering team. We are looking for smart, dynamic individuals to inspect and report on the quality of products through the entire production cycle.

About Recko:

Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and  across external payment ecosystems with agility, confidence and at scale.  . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations. 

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko:

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

About the Role:

What are we looking for:

1. Strong understanding of Software Testing methodologies and Test design with Saas apps
2. 2+ years of experience in Manual  testing on Web using Postman, Jira or similar tools
3. Excellent communication and documentation skills with a strong attention to detail
4. Good understanding of Python / JavaScript and  Linux commands, SQL Databases
5. Good to have: Knowledge of performance and security testing, understanding of Jenkins, Kibana, Git, JMeter and hands-on experience with JUnit, Mocha (JavaScript), Any JavaScript e2e testing framework
6. Ability to interact with folks internally and externally to gather insights and handle multiple activities at once
7. Ability to think strategically and implement with excellence
8. A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with

As a test engineer at Recko, you will:

1. Test and prove that the software meets major architectural requirements while ensuring  the quality of the system as a whole 
2. Prove for scalability and performance of a software while running quality controls on components and final products
3. Develop and automate tests for software validation
4. Detect, investigate and troubleshoot bug and production issues
5. Analyze current technologies used within the company and develop steps and processes to improve testing procedures
6. Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
7. Gather product requirements (e.g. functionalities, speed, safety standards), 
8. Develop test plan, test scenarios and test cases and analyze the test results, detect issues and track root causes
9. Document technical issues and solutions as well as prepare file defect reports and report test progress

Skills:

* Should have excellent manual testing skills.
* Good knowledge in automation testing using Selenium WebDriver.
* Should have good written & communications skills to write the test cases and documentation.
* Good Analytical skill, Proactive, Capability of thinking through a scenario.
* Knowledge in mobile automation testing using Appium is a plus point.

Responsibilities:

• Creation of automated test scripts to reduce the amount of time and effort spent on testing.
• Strongly adhere to specification and style guides.
• Ensure the application meets the performance, quality and targets.
• Leverage new and established testing methodologies.
• Translate the given design document into proper Test Cases for maintainability.
• Work hand-in-hand with developers to understand the flow of modules and document it.

• Execution of test cases/test scripts for manual/automation testing.
• Should have working knowledge of SQL server.
• Design and create test conditions and scripts to address business and technical use cases.
• Analyze data and results of tests, record defects, provide status.
• Document, track and escalate issues as appropriate, using JIRA or similar tools/means.
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
• Build Deployment on Test Environment.

Requirements:

• Experience in end-to-end user testing for minimum 1-2 yrs.
• Have prior experience with manual testing in web and Android applications.
• Logging bugs, detailed test reports, screenshots, and videos in the bug tracker during pre-release and post-release testing.
• User & usability testing on the design prototypes being passed to the development team.
• Well versed with Agile testing methodologies.
• Opportunity to define, design, tool and implement entire Automated testing using Selenium/TestNG/Appium or any other tool of choice.
• Ability to stick to deadlines.
• Manage regular exploratory testing campaigns by employing a large number of short-term remote testers.
• Ability to operate in white-spaces where ambiguity or lack of knowledge might be imminent in tackling problems. In short, love the entire startup experience.
• Good Knowledge of Core Java.
• Good Knowledge in Selenium.
• Troubleshoot problems related to scripts, framework components,application changes, etc., and repair issues.
• Experience in working with Agile Projects and Scrum Process.
• Enable and/or perform development of test automation by designing and writing automated test scripts based on defined test cases,including the definition of test data for consumption by scripts during test execution.
• Must have experience in writing TDD and BDD test cases.
• Analyze test logs, and report test results/metrics.