
We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).
- The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
- Understand functional and non-functional testing requirements of web and mobile applications.
- Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
- Identify or create data for testing
- Execute test cases and record status
- Log defects identified and track them through retesting and closure
- Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.
Skill:
- Good understanding of mobile and web applications functionality
- Good understanding of how APIs work functionally
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.

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Job Summary:
We are looking for a proactive and detail-oriented QA Analyst who will also handle customer support responsibilities. This hybrid role is ideal for someone who enjoys both technical quality assurance and interacting with customers to resolve queries effectively. Preference will be given to female candidates who can contribute positively to team diversity.
Key Responsibilities:
🔍 Quality Assurance (QA):
- Review and analyze product specifications and user requirements
- Design, execute, and maintain test cases for web and mobile applications
- Log and track bugs; work with the development team to ensure timely fixes
- Conduct regression, functional, and usability testing
- Contribute to continuous improvement of QA processes
💬 Customer Support:
- Provide timely and professional support to users via email, chat, or calls
- Document common issues and escalate complex cases appropriately
- Gather feedback and share insights with the product team for improvements
- Maintain detailed logs of customer interactions and resolutions
- Help onboard new customers by guiding them through key features
Requirements:
- Bachelor’s degree in Computer Science, IT, or a related field
- 1–3 years of experience in QA or tech support roles
- Strong understanding of QA methodologies, tools, and bug tracking systems
- Excellent communication skills in English (both written and verbal)
- Ability to troubleshoot customer issues and document clearly
- Proficient in using support and QA tools (JIRA, TestRail, Zendesk, etc.)
Preferred Profile:
- Female candidates are encouraged to apply
- Experience in SaaS or B2B tech environments is a plus
- Ability to balance multiple responsibilities and work independently
- Building up and leading the Testing Team to the success of project
- Defining the scope of testing within the context of each release / delivery
- Deploying and managing resources for testing
- Applying the appropriate test measurements and metrics in the product and the Testing Team
- Planning, deploying and managing the testing effort for any given engagement.
• Responsible for the quality of product delivery to customers and ensure we put out certified releases to customers
• Be responsible for leading and managing the QA team
• To be able to establish a solid relationship with other team members to understand the vision, requirements, and priorities of our business partners
• Participate in product and feature design with developers, product managers, and business systems analysts
• Design, Develop and Execute test strategies, test scenarios and test plans for new components and help root-cause issues working with software development teams
• Understand requirements and review the Test Cases and all other documents created by the QA team
• Develop plans, schedules, metrics, data needs and scenarios for end to end integration testing including areas such as database impacts, software scenarios, or usability as well as environment set ups and build plans
• Maintaining and Reporting on important QA metrics periodically
• Implement tools and technologies consistent with scaling processes in growing companies including helping speed up regression cycles by identifying areas of automation opportunities
• Maintain complete traceability of issues all the way from roadmap to production environments
Desired Skills & Qualifications:
• A Minimum of a Bachelor’s degree in Computer Science or related software engineering discipline, or equivalent
• Ability to learn and adapt quickly; ability to motivate people, instil accountability and achieve results
• Possess good oral and written documentation skills and be able to interact with other team members to deliver with quality
• Be a self-starter with the ability to deliver on time with quality and also handle multiple tasks simultaneously
• Must have experience in performing quality assurance testing -functional, performance (load, stress, reliability) and regression
• Experience with Agile development methodology (e.g. Scrum)
• Passion for testing with the "break it" mentality
• Have Experience in SELENIUM(JAVA), JMeter and hands on experience on MySQL would be a plus
ROLE REQUIREMENTS:
- Experience of 5+ years working as a Quality Assurance Analyst
- Experience with test management tools such as Quality Centre, JIRA, ADO.
- Knowledge of automation tools like Selenium
- Knowledge of Non-Functional testing - Accessibility, Performance
- Educated to degree level, ideally in Computer Science
- ISEB certification in Testing (intermediate level) is advantageous
- Experience in participating in process change is advantageous
- Experience testing commercial websites in a creative and/or agency environment is advantageous
- Experience testing native iOS and Android applications is advantageous
QUALIFICATIONS & CHARACTERISTICS
- 5+ years’ industry experience.
- Analytic and positive mindset with a personable and professional approach.
- Sharp attention to detail and a passion for new technology.
- Professional written and verbal communication.
Here is what we are looking for:
- 1+ years of relevant experience
- Working knowledge with Manual testing, Mobile app testing, Web Testing, api testing, DB Queries.
- Knowledge of tools like Postman, SoapUI, Appium/Android Espresso, JMeter, etc.
- Plan and execute Functional, Security, and Performance testing multiple product lines (Mobile & Web).
- Experience with Web service technology like REST, XML/SOAP.
- Good understanding of Build, Deployment, Continuous Integration/Delivery process.
- Ability to thrive in a dynamic and fast-changing environment.
- Excellent written, oral communication skills and collaboration skills.
- Manual Testing and Automation Testing (Any tool).
- Good knowledge of UI automation using Selenium
- Writing advanced SQL queries and data validation technique
- Functional Testing
- Experience in Regression testing & Defect life cycle management
- Good Experience of working in an AgiLe
- Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.
- Experience in Api testing
- Experience in Mobile App testing
- Good understanding of SDLC
- Good Communication
- Good knowledge of STLC, SDLC
- Various manual testing concepts and techniques
- Compatibility testing on various environments
- MS Excel formulas
- Database queries
- Experience in testing agile projects
- Finance and accounting domain knowledge
- Effective Test planning and Test Effort Estimation Skills
- Suggest improvements to enhance the overall user experience of the software.
- Able to deliver bug-free software within the deadline with minimum supervision
- Quick learning capabilities. Young and Dynamic. Work closely with team members, support team
Our client is a revolutionary Educational services platform, that brings in innovation and expertise in their ways of learning. Awarded as one of the best Google apps of 2017, the app provides students with a variety of online courses that cover K12 subjects, Entrance exams, Engineering and Finance stream topics, as well as Self-help notes.
Their unique and simple AI based site and app feature 500+ courses, nearly a lakh videos and tests, and also imparts strength and weakness analysis for the students to improve their knowledge base. The 5 yr old organisation is one of the most loved ed-tech platforms that reaches more than 4.5 million registered users.
- Creating and maintaining test plans as the product grows in functionality
- Researching, designing, and implementing the automation framework for tests
- Creating processes around the entire testing workflow, all the way from test case management, test data creation, automatic bug captures, test progress measurement etc.
- Defining test specifications for functional, integration and performance testing.
- Collaborating with the development team in continuous build & deployment process
- Reporting test coverage and participating in troubleshooting
- Creating optimal test strategy (including functional, non-functional, analytics and automation) and test plans for both short term and long term projects.
- Editing Job Description
- 2-5 years of experience working in a product based startup/company
- Understand the creation and implementation of test cases for immediate test scenarios and long term test case strategies.
- BE/B.Tech from Tier 1 college (Computer Science/Relevant Degree) or great set of experience of working in startup(s)/product based companies.
- Knowledge of automation tools like Selenium suite of Tools (Selenium IDE, Selenium RC, Selenium Web Driver and Selenium Grid)
- Experience in testing both Android & iOS, as well as the website
- Experience in establishing/managing small teams and setting up best practices across engineering units ensuring perfect releases each time.
- Good understanding of the user experience as well as ensuring a seamless product journey for users.
- Should be able to understand requirements and test algorithms accordingly.
- Strong analytical and troubleshooting skills.
- Should be resourceful, innovative and inventive.
- Creative in approaching the problems following different approaches, mindset, devices, environment, etc.
- Know how to prioritize things on the basis of their impact on the product & the company.
- Empathy towards students to understand the problem or take regular feedback for product improvement.
- Quality of keeping pace while working in dynamic atmosphere
- Great skills to communicate with the team and also articulate them for the internal documentation within the team members.
Job Description:
We are looking for Quality Analysts responsible for ensuring the quality of our products. Your primary responsibility will be to understand the product scope, prepare test cases, and execute test cases and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated user experience and product quality is essential.
Skills Required:
- Should possess excellent knowledge about software testing
- If candidate has done any testing certification or any relevant experience, will be preferred
- Analyzing the requirements from clients
- Should have very good written and verbal communication skills
- Arranging Test Environment to execute the test cases
- Hands on experience to write test plans and test cases.
- Defect Tracking
- Should have keen eye for detail and can create clear, concise detail-oriented test plans/cases
If you are looking forward for this opportunity, kindly apply with us with below asked details:
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