Restaurant Manager at Hunarstreet Technologies Pvt Ltd · Pune · 6 - 7 years · ₹3L - ₹5L / yr · Profitable · Posted 12 Sep 2025
Restaurant Manager
Job Description – Restaurant Manager (Italian Restaurant Chain)
Location: Pune
Experience: 5–6 years (Core F&B Service Operations – Restaurant Chain)
About the Role:
We are looking for an experienced and passionate Restaurant Manager to lead operations for our Italian fine-dining restaurant in Pune. The ideal candidate should have hands-on expertise in F&B service operations, team leadership, and guest engagement within a restaurant chain environment.
Key Responsibilities:
- Oversee day-to-day restaurant operations ensuring smooth service flow.
- Lead, train, and motivate the service team to deliver exceptional guest experiences.
- Manage reservations, guest relations, and handle escalations professionally.
- Ensure compliance with hygiene, safety, and service quality standards.
- Work closely with the kitchen team to maintain food quality and service synchronization.
- Monitor P&L, control costs, and drive revenue through upselling and promotions.
- Implement SOPs for service excellence and operational efficiency.
- Coordinate with corporate teams for marketing, audits, and brand standards.
Requirements:
- 5–6 years of proven experience in F&B service operations (restaurant chain preferred).
- Strong background in fine dining / Italian cuisine restaurants.
- Excellent communication, leadership, and guest-handling skills.
- Ability to manage a large team and maintain high service standards.
- Knowledge of POS, reservations systems, and basic financials.
Perks:
- Competitive salary with performance incentives.
- Growth opportunities within the restaurant chain.
- Dynamic work culture with exposure to international F&B standards.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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Daily / Shift Duties
üConduct pre-opening inspection of the outlet, including cleanliness, equipment readiness, stock position, staffing, ambience, and checklist completion.
üLead daily team briefing covering targets, guest focus points, menu availability, priorities, and service reminders.
üRemain visible during service periods to monitor guests, coach staff, remove bottlenecks, and intervene before issues escalate.
üCheck in with guests actively, especially during busy periods or after recovery situations.
üReview billing trends, sales opportunities, stock concerns, wastage, and service bottlenecks through the day.
üEnsure opening, mid-shift, and closing reports are completed accurately and on time.
üHandle escalations relating to product quality, delay, staff conduct, refunds, and exceptional guest requests.
üReview team performance daily and provide immediate coaching or recognition as required.
üVerify closing discipline including cash, inventory concerns, unresolved complaints, hygiene closure, and next-day readiness.
Knowledge, Skills & Behavior Standards
üStrong outlet leadership, team supervision, and floor presence.
üHands-on understanding of restaurant/cafe operations across service, kitchen coordination, cash, stock, hygiene, and guest handling.
üExcellent guest relations and complaint-handling capability with mature judgement.
üCommercial awareness of sales drivers, labor productivity, wastage control, and customer retention.
üAbility to train, coach, correct, and motivate teams consistently.
üGood reporting discipline, accountability, and attention to detail.
üDecisive, calm, solution-oriented, and willing to do what managers sometimes forget: manage.
Performance Measures
üGuest satisfaction scores, repeat guest feedback, and complaint resolution quality.
üSales achievement, average bill value, upselling conversion, and productivity targets.
üSOP compliance, checklist completion, audit readiness, and hygiene scores.
üTeam punctuality, grooming, training completion, and attrition control.
üWastage control, stock discipline, and operational error reduction.
üOverall outlet readiness, smooth service flow, and management confidence in the unit.
Minimum Preferred Profile
ü3–7 years of relevant hospitality, restaurant, QSR, or cafe operations experience, with at least some team leadership exposure.
üStrong service mindset with practical experience in outlet opening/closing, guest handling, and people management.
üComfort with POS reports, shift planning, and basic commercial tracking.
üDiploma/degree in hospitality preferred but not mandatory for a proven operator.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon