Video Editor

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

 

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

 

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

 

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

 

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

 

• Own the product development from scratch
• Architect scalable, distributed and large-scale web and mobile solutions from scratch
• Code for fresh development and to troubleshoot and resolve issues
• Writing reusable, testable, and efficient code
• Creating database schemas that represent and support business processes
• Design and implementation of low-latency, high-availability, and performant applications
• Manage a team of   Developers and Interns
• Boost productivity of team by guiding junior employees and setting the right path for the team

• Excellent analytical skills and understanding of computing fundamentals
• At least 5 years of work experience as a Software Developer
• Strong knowledge either of NodeJS or Python
• Experience working with AWS Serverless Technologies(Lambda, ApiGateway, Cognito, DynamoDB)
• Experience with SQL and NoSQL databases
• Experience with CI/CD and automation methodologies
• .Experience and knowledge of open source tools & frameworks, broader cutting-edge technologies around server-side development

3+ years java with microservices experience, along with hibernate and work in rest API.

Good to have:

API Integrations with UI Layer

Job Title : DEVELOPER | LEAD DEVELOPER

Job Type : Permanent

Experience : 4-6 Years

Location : Work From Home (Gurgaon based company)

Skills :

- Node JS

- React JS

- Working in Agile Methodology

- Working Experience on Microservices & Dockers

Desired Profile :

- Feasibility assessments - Outline Risks , Design , Effort / Cost Estimate.

- Analyse, design, document, and agree - Solutions to meet requirements / timelines.

- Produce refined estimates of effort, time, resource, and costs for work requests.

- Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.

- Develop code, perform peer code reviews, and complete integration tests.

Ensure delivery of high quality, fit-for-purpose solutions - Follow software development & architectural principals.

- Ensure all solutions maintain the integrity of data throughout capture, processing, and storage.

- Engage with the various testing teams, facilitating systems Test, UAT & other test phases.

- Ensure all software changes are prepared for deployment into PRODUCTION, following CPP's change control processes.

- Provide regular development progress reports to key stakeholders as necessary.

- Maintain effective documentation and share expertise with colleagues to eliminate single points of expertise within the team.

- Research the external environment, and where appropriate identify and recommend external partners for the delivery of best in class technologies suitable for CPP applications.

- Understanding the use cases (and/or user stories) in order to oversee the design of the architecture for the products to be built.

• Job Title:- Backend/DevOps Engineer
• Job Location:- Opp. Sola over bridge, Ahmedabad
• Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
• Number of Vacancy:- 03
• 5 Days working
• Notice Period:- Can join less than a month
• Job Timing:- 10am to 7:30pm.

 

About the Role

 

Are you a server-side developer with a keen interest in reliable solutions?

Is Python your language?

Do you want a challenging role that goes beyond backend development and includes infrastructure and operations problems?

If you answered yes to all of the above, you should join our fast growing team!

 

We are looking for 3 experienced Backend/DevOps Engineers who will focus on backend development in Python and will be working on reliability, efficiency and scalability of our systems. As a member of our small team you will have a lot of independence and responsibilities. 

 

As Backend/DevOps Engineer you will...:-

 

• Design and maintain systems that are robust, flexible and preformat
• Be responsible for building complex and take high- scale systems
• Prototype new gameplay ideas and concepts
• Develop server tools for game features and live operations
• Be one of three backend engineers on our small and fast moving team
• Work alongside our C++, Android, and iOS developers
• Contribute to ideas and design for new features

 

To be successful in this role, we'd expect you to…:-

 

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others

Idea Clan is an Internet Marketing company that works with a lot of global ecommerce, Social Media and performance marketing clients. We own an Influencer network called Viral Sparks. We work with huge brands like twentytwowords.com, ranker, diply, littlethings.com, boredometherapy, providr etc. We are a Certified GOLD partner with Microsoft and an expert at CPA (Cost per action) marketing solutions. Everyone that works at IdeaClan is family. And we grow as one.

We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.

- Translate application storyboards and use cases into functional applications

- Design, build, and maintain efficient, reusable, and reliable Java code

- Ensure the best possible performance, quality, and responsiveness of the applications

- Identify bottlenecks and bugs, and devise solutions to these problems

- Help maintain code quality, organization, and automatization

- Proficient in Java, with a good knowledge of its ecosystems

- Proficient in Springboot, Hibernate, RabbitMQ

- Solid understanding of object-oriented programming

- Familiar with various design and architectural patterns

- Skill for writing reusable Java libraries

- Knowledge of concurrency patterns in Java

- Familiarity with concepts of MVC, JDBC, and RESTful, GraphQL

- Experience with popular web application frameworks, such as Play and Spark

- Knack for writing clean, readable Java code

- Experience with both external and embedded databases

- Understanding fundamental design principles behind a scalable application

- Basic understanding of the class loading mechanism in Java

- Creating database schemas that represent and support business processes

- Basic understanding of JVM, its limitations, weaknesses, and workarounds

- Implementing automated testing platforms and unit tests

- Proficient understanding of code versioning tools, such as Git

- Familiarity with build tools such as Ant, Maven, and Gradle

- Familiarity with continuous integration

About Talentas Technology:

 

Founded on the principles of innovation and investing in great ideas, Talentas is a technology services company with a strong focus on delivering applications and products using a multitude of software technologies. The company has been working tirelessly to maintain a smile on our customer’s faces and now is offering a line-up of groundbreaking technology products and services.

With a primary focus on USA Clients, Talentas has been helping businesses from small start-ups to Fortune 500 companies meet their business goals through technology innovation and adoption with an emphasis on Full Stack development coupled with Artificial Intelligence, Machine Learning, NLP, Analytics on Cloud Infrastructure.

Talentas is governed by a strong board and bright visionaries with 25+ years of IT experience helping to promote & build a first-class technology company. With headquarters in Hyderabad and passionate teams located globally, we are expected to grow organically.     

 

Role:                Lead Developer – Full Stack Development

Location:       Hyderabad

 

Your goal will be to create beautiful, consistent user experiences across a diverse range of digital products and delivery platforms. You will be reporting to the Technical Head/Architect and will be working closely with our back-end services and data teams, UX/UI design teams, and Clients, business partners in a challenging, fast-paced, agile environment to deliver web and mobile applications.

 

Responsibilities:

 

• You will be an individual contributor programming various application interactions.
• Work with Technical Head/Architect in designing cloud-based web applications.
• Design and develop .NET Applications (Web/Mobile/Windows/API)
• Design and implement RESTful web services in .NET using industry best practices
• Verify and deploy programs and systems
• Troubleshoot, debug, and upgrade existing software
• Join an agile team, participating in stand-ups, iteration planning, design reviews, and other typical agile ceremonies
• Manage and set clear team goals and KPIs.
• Delegate tasks and set project deadlines and conduct code review.
• Oversee day-to-day teams' operation and performance.
• Do regular performance evaluations.
• Create a healthy and motivating work environment and atmosphere.
• Develop a well-designed and motivating evaluation program.
• Communicate with teams about their performance.
• Monitor team performance and report on metrics.
• Discover training needs and provide coaching.
• Listen to team members’ feedback and resolve any issues or conflicts.
• Work with developers to design algorithms and flowcharts.
• Review the code of the team on regular basis.
• Create technical documentation for reference and reporting.

Skills and Qualifications:

• Bachelor's degree or equivalent experience in Computer Science or related field
• Total 8 years of experience with a minimum of 3 years of Lead Developer experience
• Experience in AWS / Azure Cloud Services.
• Experience with software design and development in a test-driven environment.
• Experience / Knowledge of coding languages (C#, JavaScript, python) and frameworks/systems (e.g. .Net Core AngularJS, Git)
• Good to have experience in developing RESTful APIs using Node.JS
• Experience with databases (SQL and No-SQL) and Object-Relational Mapping (ORM) frameworks (e.g. Entity Framework)
• Knowledge of DevOps and must have implemented in their project.
• Strong experience on the unit testing frameworks, code coverage tools, and Code repositories like GIT Hub, Bit Bucket, etc. and have experience with branching and merging
• Should have worked with Agile methodologies
• Knowledge of best practices and design principles in both object-oriented and functional programming
• In-depth knowledge of performance metrics.
• Good PC skills, especially MS Excel.
• Experience with organizing training programs.
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills.
• Good time-management skills.
• Great interpersonal and communication skills.
• Ability to learn new languages and technologies.

 

• Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries.
• Create timely and engaging content optimized for platform used and intended audience.
• Monitor sites for customer service opportunities and initiate conversations on behalf of the client.
• Be happy, smile, and bring a positive attitude to the office
  (bringing yummy treats to the office is always a bonus too).
• Analyze and report social media actions on a monthly basis for successes and new opportunities.
• Create engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc).
• Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts.
• Continue to refine and define our social marketing process.
• Work with teams to create a solid branding message that’s reflected across Atomic marketing materials, social media content and shared by employees

SKILLS & EXPERIENCE

• 2+ years of social media marketing experience (prefer to have account management experience).
• Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more.
• Knowledge of social media and analytics software (Hootsuite, Raven Tools, Google Analytics, Facebook Insights, etc.).
• Working knowledge of social media paid advertising campaigns including Facebook, Linkedin and Twitter.
• Ability to blog about social media on the Atomic website based on research, experience, and relevant social media news.

ADDITIONAL CONSIDERATION FOR…

• Strong understanding of user-generated content management, content marketing and reputation management.
• Strong, professional written and verbal communication skills.
• Strategic content creation and excellent writing skills.
• Ability to work independently and in a team environment.
• Exceptional time management skills including the ability to handle multiple clients with changing priorities.

We are looking for creative and smart candidates who are passionate about Web Development, can manage projects/teams and handle clients on a day to day basis.

The candidate must have 1 year - 2 years of experience.

We specialize in web-based software solutions for Finance, logistics, supply chain management, and inventory management. We have also created smart systems for several organizations and are relied on by organizations across India.

Position Title: SDET 2/3
Software Development Engineer in Test (SDET)
Position/Role Description
This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:
* Develop automated test cases on a day-to-day basis
* Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
* Train team members on tool use and test automation tools, practices, techniques and best practices
* Communicate cross-functionally throughout the engineering organization
* Continuously monitor and boost test coverage across the product

Minimum Job Qualifications:
* Bachelor’s degree or better in CS or related field, with 6+ years experience in software test.
* Exposure to best practices in SQA  including code reviews, debugging, troubleshooting and CI processes
* Experience in front-end (UI/Web) automation using Java ,Appium or any other app automation testing tool  or Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
* Excellent communications and technical presentation skills
* Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
* Some experience/comfort with working in a Linux/Unix environment
* Excellent analytical, problem-solving, troubleshooting skills.

Preferred (Bonus) Qualifications:
* Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
* Experience with whitebox testing, code reviews, SDK testing
* Experience with performance testing, stress testing, and advanced aspects of system testing automation.
* Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).

 Please acknowledge and revert with your availability on weekday betweem 11:30 AM to 2:30 PM