Big Commerce Developer

Job Title : QA Lead (AI/ML Products)

Employment Type : Full Time

Experience : 4 to 8 Years

Location : On-site

Mandatory Skills : Strong hands-on experience in testing AI/ML (LLM, RAG) applications with deep expertise in API testing, SQL/NoSQL database validation, and advanced backend functional testing.

Role Overview :

We are looking for an experienced QA Lead who can own end-to-end quality for AI-influenced products and backend-heavy systems. This role requires strong expertise in advanced functional testing, API validation, database verification, and AI model behavior testing in non-deterministic environments.

Key Responsibilities :

• Define and implement comprehensive test strategies aligned with business and regulatory goals.
• Validate AI/ML and LLM-driven applications, including RAG pipelines, hallucination checks, prompt injection scenarios, and model response validation.
• Perform deep API testing using Postman/cURL and validate JSON/XML payloads.
• Execute complex SQL queries (MySQL/PostgreSQL) and work with MongoDB for backend and data integrity validation.
• Analyze server logs and transactional flows to debug issues and ensure system reliability.
• Conduct risk analysis and report key QA metrics such as defect leakage and release readiness.
• Establish and refine QA processes, templates, standards, and agile testing practices.
• Identify performance bottlenecks and basic security vulnerabilities (e.g., IDOR, data exposure).
• Collaborate closely with developers, product managers, and domain experts to translate business requirements into testable scenarios.
• Own feature quality independently from conception to release.

Required Skills & Experience :

• 4+ years of hands-on experience in software testing and QA.
• Strong understanding of testing AI/ML products, LLM validation, and non-deterministic behavior testing.
• Expertise in API Testing, server log analysis, and backend validation.
• Proficiency in SQL (MySQL/PostgreSQL) and MongoDB.
• Deep knowledge of SDLC and Bug Life Cycle.
• Strong problem-solving ability and structured approach to ambiguous scenarios.
• Awareness of performance testing and basic security testing practices.
• Excellent communication skills to articulate defects and QA strategies.

What We’re Looking For :

A proactive QA professional who can go beyond UI testing, understands backend systems deeply, and can confidently test modern AI-driven applications while driving quality standards across the team.

Job Title : Full Stack Engineer (Real-Time Audio Systems) – Voice AI

Experience : 4+ Years

Location : Gurgaon (Hybrid)

About the Role :

We’re looking for a Voice AI / Full Stack Engineer to build our real-time Voice AI platform for low-latency, intelligent voice-driven agents in healthcare and beyond.

You’ll work closely with the founding team, combining audio infrastructure, AI, and full stack development to deliver natural, production-grade voice experiences.

Hands-on experience with WebRTC, WebSocket, and streaming services is required.

Experience with TTS (Text-to-Speech) and STT (Speech-to-Text) modules is a strong plus.

Mandatory Skills :

Python (FastAPI, Async frameworks, LangChain), WebRTC, WebSockets, Redis, Kafka, Docker, AWS, real-time streaming systems, TTS/STT modules.

Responsibilities :

• Build and optimize voice-driven AI systems integrating ASR, TTS, and LLM inference with WebRTC & WebSocket.
• Develop scalable backend APIs and streaming pipelines for real-time communication.
• Translate AI audio models into reliable, production-ready services.
• Collaborate across teams for rapid prototyping and deployment.
• Monitor and improve system performance, latency, and reliability.

Requirements :

• 4+ years of experience in real-time systems, streaming, or conversational AI.
• Strong in Python (FastAPI, Async frameworks, LangChain).
• Hands-on with WebRTC, WebSockets, Redis, Kafka, Docker, AWS.
• Familiarity with Next.js or similar frontend frameworks is a plus.
• Experience in healthcare tech or regulated domains preferred.

Bonus Skills :

• Contributions to open-source audio/media projects.
• Background in DSP, live streaming, or media infrastructure.
• Familiarity with Grafana, Prometheus, or other observability tools.

Why Join Us :

Be part of a team working at the intersection of AI research and product engineering, shaping next-gen voice intelligence for real-world applications.

Own your systems end-to-end, innovate fast, and make a direct impact in healthcare AI.

Interview Process :

1. Screening & Technical Task
2. Technical Discussion
3. HR/Leadership Round

Responsibilities:

• Lead Design Initiatives: Spearhead and oversee all design projects, ensuring alignment with the company's brand guidelines and overall vision.
• Team Collaboration: Collaborate with cross-functional teams, including marketing, product development, and content creation, to understand design requirements and deliver innovative solutions.
• Design Strategy: Develop and implement design strategies that enhance the overall user experience and align with the company's business objectives.
• Creative Direction: Provide creative direction and mentorship to the design team, fostering a collaborative and innovative work environment.
• Design Execution: Take ownership of end-to-end design processes, from concept development to final execution, ensuring high-quality, on-brand deliverables.
• Video Editing: Utilize your video editing expertise to create compelling visual content for various marketing and promotional initiatives.
• Brand Consistency: Uphold brand consistency across all design elements, maintaining a cohesive and recognizable visual identity.
• Market Research: Stay abreast of industry trends and competitor activities to ensure our designs are cutting-edge and resonate with our target audience.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field.
• Minimum of 3 years of professional design experience, with a preference for candidates with a background in a design agency.
• Proven experience in video editing, with a minimum of 2 years of hands-on experience using industry-standard tools and software.
• Strong portfolio showcasing a diverse range of design projects, including print, digital, and video work.
• Excellent communication and interpersonal skills, with the ability to articulate design concepts to both creative and non-creative stakeholders.
• Proficient in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software.
• Ability to thrive in a fast-paced, collaborative environment and adapt to changing priorities.
• Kindly revert back if interested for the same

Job Description

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

Key Responsibilities

• Use markup languages like HTML to create user-friendly web pages
• Maintain and improve website
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies
• Create fast and functional and intuitive interfaces
• Follow coding standards, build appropriate unit tests, integrate tests and deployment scripts

• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensure cross-browser compatibility and performance

• Suggest improvements to user interface, software architecture or use of new technologies Deliver reliable solutions that handle massive data and high traffic.

Skills Required

• Hands on experience with markup languages
• Experience with JavaScript, CSS and jQuery
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field
• Tech/ M.Tech in CS or other related fields such as EE or MCA from IIT/NIT/BITS but not compulsory.
• Good experience in JavaScript/ReactJS/Nodejs/HTML/jQuery/Css/SASS

• Experience in AngularJs/ Webpack/ Gulp will be a plus point but not mandatory Strong Javascript fundamentals along with experience with libraries.
• Well versed in software engineering principles, frameworks, and technologies

• Takes responsibility for successful delivery of the solutions Communicates continually with the project teams Explains progress on the development effort

• Self-directed team player who thrives in a continually changing environment A hands on and a passionate coder with minimalistic design sense

• Prior start up experience is preferred

Senior Full Stack Engineer

• 3+ years of relevant experience in software development building web applications
• Demonstrated technical capability developing applications using Node JS, Express/NestJS/SailsJS, and any industry-standard RDBMS
• Well acquainted with cutting edge front-end frameworks like React, Javascript dialects like ES6, TypeScript
• CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
• Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions
• Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions
• Ability to work both independently and in various team settings

Total Experience: 4-7 Years  

  Must Have (2-3yrs): 

Appium, Selenium or Protract, Any programming language, Cucumber framework 

 Good to Have (2-3yrs.): 

Restassured, Jenkins CI/CD Integration, Database Knowledge (SQL, ORACLE etc.), Github etc 

Detailed Job Description / Essential Duties and Responsibilities:

The role requires deep expertise in delivering modern web application solutions on the Open Source Tech platform, as well as ability to communicate how these solutions drive business value. Detailed responsibilities include -

• Lead Engineering team and ensure customer requirements and needs across the current and future targeted segments are met.
• Work with Product Owner / US counter parts / SME’s to understand the requirements and prioritize development efforts.
• Work in capacity of Scrum Master role and manage development through Agile - Scrum framework. Activities include Sprint planning, Preside Scrum meetings, Sprint Retrospective, Publish reports, etc.
• Responsible for creating User stories, Epics in Project management tool based on the requirements received from various stakeholders including clients.
• Manage all aspects of engineering operations including Product Design, Development, Testing and Deployment.
• Architect the applications / providing recommendations to choose the right technologies for the products to be built.
• Manage Operational efforts for the contracted clients and ensure the SLA’s with required quality are met.
• Manage Product support team and ensure the SLA’s for response and resolutions are provided to client that meets or exceeds the customer’s expectations.
• Build / Guide Developers in building Full-Stack Web applications at Internet scale.
• Code Review and provide feedback to ensure timely delivery with required quality.
• Programming in MEAN stack or similar open source technologies and framework
• Data Modelling using NoSQL and Relational Database management Systems
• UI / UX Design and Implementation
• Web Development with BootStrap, Angular Material, and other libraries
• Develop Data / File parsing programs using Python or other programming languages
• Create methods and algorithms for data analysis and optimization
• Develop curriculum for talent development, Knowledge Sharing, etc.
• Establish and maintain cooperative working relationships with all stakeholders involved.
• Willing, capable and excited to roll up the sleeves to code when needed.
• Having exceptional expertise in one of the following areas –
  • Backend / Front end Web Application Framework
  • Serverless Architecture
  • Micro Services Platforms
  • AWS Services