Quality Analyst / Lead

Responsibilities include:  

• Develop and maintain data validation logic in our proprietary Control Framework tool 
• Actively participate in business requirement elaboration and functional design sessions to develop an understanding of our Operational teams’ analytical needs, key data flows and sources 
• Assist Operational teams in the buildout of Checklists and event monitoring workflows within our Enterprise Control Framework platform 
• Build effective working relationships with Operational users, Reporting and IT development teams and business partners across the organization 
• Conduct interviews, generate user stories, develop scenarios and workflow analyses  
• Contribute to the definition of reporting solutions that empower Operational teams to make immediate decisions as to the best course of action 
• Perform some business user acceptance testing 
• Provide production support and troubleshooting for existing operational dashboards  
• Conduct regular demos and training of new features for the stakeholder community 

Qualifications  

• Bachelor’s degree or equivalent in Business, Accounting, Finance, MIS, Information Technology or related field of study 
• Minimum 5 years’ of SQL required 
• Experience querying data on cloud platforms (AWS/ Azure/ Snowflake) required 
• Exceptional problem solving and analytical skills, attention to detail and organization 
• Able to independently troubleshoot and gather supporting evidence  
• Prior experience developing within a BI reporting tool (e.g. Spotfire, Tableau, Looker, Information Builders) a plus  
• Database Management and ETL development experience a plus 
• Self-motivated, self-assured, and self-managed  
• Able to multi-task to meet time-driven goals  
• Asset management experience, including investment operation a plus 

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.

Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

• Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
• Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
• Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
• Provide personalized recommendations based on customer preferences and interests.
• Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
• Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
• Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
• Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
• Create product demonstration videos for customers requiring detailed insights into the products.
• Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
• Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

• Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
• A customer-centric, approachable, and professional demeanour.
• Strong organizational skills with a methodical approach to customer follow-ups.
• A minimum of 1-2 years of relevant experience in the retail or customer service sector.
• Basic proficiency in photography and digital content creation.

Job Opening: Business Development Executive (BDE)

Location: Old Vadaj, Ahmedabad (Work from office only)

Experience: 0.6 months to 3 years in an IT company

Salary: as per experience and industrial norms

Key Responsibilities:

• Generate leads through LinkedIn and other platforms.
• Schedule and conduct meetings with potential clients.
• Maintain accurate records of all sales activities, including calls, presentations, and closed deals.
• Execute lead-generation campaigns to drive business growth.
• Collaborate with team members to enhance sales strategies.

Skills Required:

• Experience in lead generation, particularly using LinkedIn.
• Strong verbal and written communication skills.
• Proficiency in data mining for sales purposes.
• Familiarity with LinkedIn Sales Navigator and other sales tools.
• Ability to work independently and as part of a team.
• Excellent organizational skills and attention to detail

Benefits:

•  5 Working Days a Week
•  Training Sessions & Monthly Events
•  Employee First Policy
•  Dedicated Pantry Area
•  Unparalleled Career Growth Opportunity
•  Birthday & Work Anniversary Celebrations

About Optiblack LLC

Optiblack LLC is a company that specializes in providing tech and analytics services. We offer a range of solutions to help businesses meet their goals, including:

• Data Analytics: we can help you extract insights from your data to make informed decisions.
• Web Development: we can design and build custom websites for your business.
• Mobile App Development: we can create mobile apps for both iOS and Android platforms.
• AI and Machine Learning: we can leverage these technologies to automate tasks and improve efficiency.

Optiblack LLC has a team of experienced professionals who can help you with your project. They have a track record of success in delivering high-quality solutions to our clients.

About the Role

We are looking for a passionate and talented intern developer to join our growing team at Optiblack LLC. This is a fantastic opportunity to gain hands-on experience building and maintaining our React Native mobile application. You will work alongside experienced developers and contribute to a product used by millions of users.

Responsibilities:

• Develop new features and functionalities for our React Native mobile application.
• Collaborate with designers and backend developers to ensure a seamless user experience.
• Write clean, maintainable, and well-documented code.
• Fix bugs and identify areas for improvement in the existing codebase.
• Stay up-to-date with the latest trends and technologies in React Native development.
• Participate in code reviews and provide constructive feedback.

Qualifications:

• Strong understanding of React Native development concepts.
• Experience with JavaScript (ES6+) and related frameworks.
• Familiarity with React development principles is a plus.
• Experience with Git version control system.
• Excellent problem-solving and debugging skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• A passion for learning and staying updated with the latest technologies.

Bonus Points:

• Experience with building cross-platform mobile applications.
• Experience with UI/UX design principles.
• Experience with unit testing frameworks like Jest or Mocha.
• Experience working on Social Media Apps or having an interest in working on them.

** Internship Duration:** 3 Months

Location: Remote

To Apply:

Please submit your resume and a cover letter explaining your interest in the position and why you think you would be a good fit for our team

• Experience in integrating with various SDKs like Swift
• Significant experience working with react native along with tools like Flux, Flow, Redux, etc.
• In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
• Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
• A complete understanding of the full mobile app development lifecycle right from prototyping
• Knowledge of type checking, unit testing, typescript, prop types, and code debugging
• Experience working with REST APIs, document request models, offline storage, and third-party libraries
• Strong understanding of web technologies like JavaScript, HTML, and CSS
• Knowledge of user interface design and responsive designs
• Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on
• Understanding of React Native best principles and design aesthetics
• A positive mindset and continuous-learning attitude
• A collaborative approach to building apps and solving complex problems
• Attention to detail and problem-solving skills
• Client-focused approach to create user-centric designs
• Good interpersonal and collaboration skills
• Ability to write clean, well-documented code that follows good coding practices
• Good in Agile development process.
• Excellent English verbal and communication skills.
• Should be able to handle the customer individually as needed
• Support the customer as and when required

Primary Responsibilities

• Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
• Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
• Collaborate on or lead development of technical design and specifications as required
• Code, test and document new applications as well as changes to existing system functionality and ensure successful completion
• Take on leadership roles as needed

Skills & Requirements

• Bachelor’s Degree required, preferably in Computer Science or related field
• 3+ years of software development experience using GoLang/Java programming language
• Experience with cloud technologies (AWS/Azure/GCP/Pivotal Cloud Foundry/any private cloud) and containerization is required
• Experience with a micro-services architecture is a plus
• Excellent communication, collaboration, reporting, analytical and problem solving skills
• Experience with PostgreSQL or other Relational Databases
• Test-driven development mindset and a focus on quality, scalability and performance
• Strong programming fundamentals and ability to produce high quality code
• Solid understanding of Agile (SCRUM) Development Process required

The person holding this position is responsible for leading the solution development and implementing advanced analytical approaches across a variety of industries in the supply chain domain.

At this position you act as an interface between the delivery team and the supply chain team, effectively understanding the client business and supply chain.

Candidates will be expected to lead projects across several areas such as

• Demand forecasting
• Inventory management
• Simulation & Mathematical optimization models.
• Procurement analytics
• Distribution/Logistics planning
• Network planning and optimization

Qualification and Experience

• 4+ years of analytics experience in supply chain – preferable industries hi-tech, consumer technology, CPG, automobile, retail or e-commerce supply chain.
• Master in Statistics/Economics or MBA or M. Sc./M. Tech with Operations Research/Industrial Engineering/Supply Chain
• Hands-on experience in delivery of projects using statistical modelling

Skills / Knowledge

• Hands on experience in statistical modelling software such as R/ Python and SQL.
• Experience in advanced analytics / Statistical techniques – Regression, Decision tress, Ensemble machine learning algorithms etc. will be considered as an added advantage.
• Highly proficient with Excel, PowerPoint and Word applications.
• APICS-CSCP or PMP certification will be added advantage
• Strong knowledge of supply chain management
• Working knowledge on the linear/nonlinear optimization
• Ability to structure problems through a data driven decision-making process.
• Excellent project management skills, including time and risk management and project structuring.
• Ability to identify and draw on leading-edge analytical tools and techniques to develop creative approaches and new insights to business issues through data analysis.
• Ability to liaison effectively with multiple stakeholders and functional disciplines.
• Experience in Optimization tools like Cplex, ILOG, GAMS will be an added advantage.