Business Analyst at Workforce Management Solutions Co · Pune · 3 - 7 years · ₹8L - ₹12L / yr · Posted 24 Sep 2021

Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
- Participating in pre-sales meetings to understand customer needs
- Understanding customers process and suggesting effective solutions based on Product portfolio
- Writing functional specifications (high level and detailed)
- Overseeing and taking ownership of the implementation of Digital Employees
- Identifying bottlenecks using various techniques for e.g. lean or design thinking and suggesting improvements/enhancements
- Conducting workshops and training sessions for customers and partners
- Understanding and propagating expectations between the client and the team effectively, and raise timely alarms if things are not going according to the plan
- Advocating new technologies/strategies to all stake holders in the respective project/product
- Assisting software personnel in handling project related work and other requirements
- Working closely with other team members, project managers, and customer to ensure that all requirements are met and work as per specification
Desired Candidate Profile
What you need to have:
- Excellent business understanding in BFSI domain
- 2+ years of experience working as Business analyst (preferably in BFSI domain)
- Must have experience with modelling (UML or similar)
- Must have hands on experience with process flow tools like Visio
- Must have Working experience in Agile methodologies
- Lean/Six sigma certification is a plus
- Should have understanding of project management techniques and computing systems
- Excellent communication skills
- Proactive attitude and like to take initiative

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Ideal Candidate
1
Strong Lead Business Analyst Profile with team leadership experience and BFSI background
2
Mandatory (Experience 1): Must have 6+ years of experience as a Business Analyst, including team lead or people-management experience with at least recent 2+ years in BFSI background
3
Mandatory (Experience 2): Must have proven ability to lead and mentor analysts and coordinate work across multiple stakeholders
4
Mandatory (Experience 3): Must have owned requirement gathering, analysis, and documentation end-to-end for key initiatives, ensuring quality and consistency of BA deliverables
5
Mandatory (Experience 4): Must have experience translating business needs into functional specifications, user stories, and process flows with senior stakeholders
6
Mandatory (Experience 5): Must have experience defining and driving BA best practices, standards, templates, and process improvements
7
Mandatory (Experience 6): Must have experience overseeing testing, validation, and stakeholder sign-off across workstreams
8
Mandatory (Skill 1): Must have strong requirement-gathering, documentation, and stakeholder-management skills.
9
Mandatory (Skill 2): Must have excellent communication, analytical, and leadership abilities, with a data-informed decision-making approach
10
Mandatory (Domain): Must have a background in the BFSI (Banking, Financial Services & Insurance) sector
11
Mandatory (Shift): Must be willing to support calls during EST hours (this is an EST-based project)
12
Preferred (Tools): Hands-on experience with Unqork or other low-code / no-code platforms
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Requirements:
- 3-5 years of experience
- Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation.
- Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
- Strong background in accounting and/or financial controlling
- Demonstrates a high level of skill and independence
- Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
- Good knowledge of English
- Experience in accounting business analysis in the IT industry is highly desirable
- Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
- Good understanding of the software development lifecycle
Duties and responsibilities:
- Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
- Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
- Assists in the analysis of underlying issues and their root causes, and identifies available options
- Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
- Specifies data, data objects, and information flows that align with the needs of the business
- Produces business analysis deliverables using relevant documentation styles in line with company standards
- Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
- Able to translate business requirements into a structured form
- Able to create structure within projects and project teams following Agile principles
- Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
- Understands the entire Policy Lifecycle, after spending 6M in the company
- Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
- Experience with Agile frameworks
- Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems
Business Analyst Manager
Location: Mumbai
Experience: 5-10 Years
Role and Responsibilities:
1. Manage and provide efficient administration support to internal stakeholders regarding all aspects of applications.
2. Be hands-on with the user of the application and gather sufficient knowledge to support the users in resolving day-to-day issues.
3. Work closely with the business teams in gathering requirements and getting them implemented in the system.
4. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.
5. Ability to multitask and work in a high-pressure environment
6. Excellent analytical, communication, and presentation skills
7. Excellent interpersonal skills
8. Ownership of the application
9. Ability to resolve customer/business issues
10. Ability to manage vendor performance
11. Work with various support teams to manage technical/operational issues
12. Willingness to go the extra mile to resolve customer/technical issues
13. Testing and monitoring websites and web applications on multiple desktops, laptops, and mobile devices within the time limit.
14. Fix UI Bugs
15. Coordinate with the development team to identify, document, and resolve software issues.
16. To execute all test phrases during system, integration, and functional testing, including component, regression, user acceptance, performance, ad hoc, and stress testing, etc.
17. Gather the client requirements, prepare analysis and design documents, conduct a feasibility study, and provide a technical solution to service/change requests.
18. Manage client issues, queries, and appreciations instantly and efficiently.
19. Contribute ideas towards future website developments
20. Perform quality assurance testing on web-based applications and mainframe requirements gathering, development, requirement analysis and documentation, requirement communication, requirement management, and testing.
21. Designing and developing functional test cases, impact analysis, system integration testing, and regression testing.
22. Conducting UAT and documentation of test cases
23. To develop and test various applications
24. To coordinate with the development team to identify different issues
25. To execute all test phrases during system, integration, and functional testing
26. To manage client issues, queries, and appreciation.
Role Overview
This hybrid role combines business analysis and project management. The successful candidate will work closely with the business to produce requirement documentation, product specifications, and other deliverables that follow program standards. The role also works with other IT functions on quality control, training, UAT, early life support, and third-line support in BAU.
Knowledge, Skills and Abilities
Combines business analysis and project management skills. Candidates from a pure project management background will not be considered.
Project management
Able to take ownership of the project lifecycle (initiation, planning, execution, monitoring, and closure) without close oversight.
Takes initiative: able to hit the ground running and get things moving without waiting to be tasked.
Business analysis
Proven ability to act as a bridge between the business and development teams in other offices, translating business concepts into implementable requirements.
Demonstrable ability to drive business process change, challenge current business practices, and work with key business stakeholders.
Produces requirement documentation, product specifications, and other documents to program standards.
Work Experience
Minimum of 5 years of relevant experience. Ideally from the financial or commodity industry, with market risk and ETRM experience.
Stable career history
Education
Degree level or above, preferably in Computer Science or another hard science or engineering discipline.
Job Title: Technical Business Analyst| B2B
Work Location: Work from Home
Job Type: Full-time
Experience: 1+ year
Company Location : Work from Home
Website : https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp
Skills:
- Proficiency in business analysis tools (e.g., Microsoft Excel) and documentation tools (e.g., JIRA, Confluence).
- Strong understanding of business processes and requirement gathering
- Excellent communication and stakeholder management skills.
- Experience with Agile methodologies is a plus.
About Us:
Mayura Consultancy Services (MCS) is a leading software consultancy and development company, serving a customer base in more than 25 countries. Specializing in digital transformation, MCS offers a comprehensive range of innovative solutions tailored to diverse business needs. Our offerings include custom software development, e-Commerce development, mobile and web applications, cloud integration, and enterprise resource planning (ERP) systems that enhance efficiency and streamline operations.
Job Overview
We are seeking a skilled and motivated Business Analyst to join our dynamic team. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, and working closely with cross-functional teams to ensure that business needs are met. This role will play a key part in improving business processes, optimizing systems, and ensuring the successful delivery of projects.
What You Will Be Doing:
- Requirement Gathering & Documentation: Work with stakeholders to gather and document business requirements through interviews, workshops, and research. Develop detailed specifications and use cases.
- Process Analysis & Optimization: Analyze current business processes and workflows to identify areas for improvement. Propose solutions and strategies to enhance business performance.
- Data Analysis & Reporting: Conduct data analysis to support decision-making and provide insights into business performance. Create dashboards and reports for business stakeholders.
- Collaboration with Teams: Work closely with product managers, developers, and other business units to ensure seamless implementation of business requirements.
- Project Management Support: Assist in project management activities, including tracking progress, managing timelines, and ensuring project goals are met.
- Stakeholder Management: Communicate effectively with stakeholders at all levels to ensure expectations are aligned, and business needs are understood and delivered.
Benefits of Working with MCS:
- Work From Home: Enjoy the flexibility of working entirely from the comfort of your home, achieving a better work-life balance while contributing to impactful research initiatives.
- Direct Collaboration with Founders: Collaborate directly with MCS's founding team, gaining valuable insights and mentorship while contributing to the company's growth.
- Access to Premium Tools: Utilize the latest research tools and software to enhance your work efficiency and effectiveness.
- Recognition and Growth Opportunities: Potential for career advancement based on performance, with opportunities to take on more responsibilities and grow within the company.
- Comprehensive Benefits: Enjoy insurance coverage, paid leaves, and additional perks that support your well-being and work-life balance.
Ready to start your journey as a Business Analyst? Apply Now!
Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.
Website:
https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp











