
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

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Job Description :
Position : Full Stack Developer (Python + React.js)
Location : Gurgaon (Work From Office, 6 days a week)
Employment Type : Full-Time
Role Overview :
We are seeking a highly skilled and motivated Full Stack Developer with expertise in Python and React.js to join our dynamic team in Gurgaon. The ideal candidate will have a strong foundation in backend and frontend development, a passion for building scalable applications, and the ability to thrive in a collaborative environment.
Key Responsibilities :
- Design, develop, and maintain scalable web applications using Python for the backend and React.js for the frontend.
- Build RESTful APIs and integrate third-party APIs to enhance application functionality.
- Collaborate with cross-functional teams, including designers and other developers, to deliver robust software solutions.
- Optimize applications for maximum speed, scalability, and responsiveness.
- Write clean, maintainable, and testable code following industry best practices.
- Debug and resolve technical issues across the stack.
- Stay updated with emerging technologies and contribute to improving existing development processes.
Required Skills and Qualifications :
- Experience: 3+ Years of professional experience as a Full Stack Developer.
- Backend Expertise: Strong proficiency in Python (Django/Flask/FastAPI).
- Frontend Expertise: In-depth knowledge of React.js, HTML5, CSS3, and JavaScript (ES6+).
- Database Management: Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
- Version Control: Proficiency in using Git for version control.
- Development Practices: Familiarity with Agile methodologies, CI/CD pipelines, and test-driven development (TDD).
- Problem-Solving: Strong analytical and problem-solving skills.
- Communication: Excellent communication and teamwork skills.
Preferred Qualifications
- Experience with Docker, Kubernetes, or cloud platforms such as AWS, GCP, or Azure.
- Familiarity with GraphQL and WebSockets.
- Knowledge of UI/UX design principles.
What We Offer
- Competitive salary package.
- Opportunity to work on exciting and challenging projects.
- Collaborative and inclusive work environment.
- Career growth and skill development opportunities.
Responsibilities
· Work on PHP CodeIgniter
· Experience for API development for mobile apps
· Train to junior PHP team member
· Complete allotted Project task on proper time
· Contribute to project tracking and planning
· Do Oral or written client communication for the project
· Client communication and technical support.
Requirements
· Excellent Communication skills
· Knowledge of HTML, CSS, Javascript, Bootstrap, and PHP
· Expertise in MVC architecture and MySQL
· Design/Development experience in CodeIgniter
· Experience developing API using REST is huge plus point
· Strong proficiency in JavaScript, JQuery & third-party integration
· Clean coding style with the clear separating of UI and functionality.
· Problem Solving & Leadership skill
Can contact us: nine three one six one two zero one three two
Job Summary: We are looking for a skilled SQL Developer to join our team. The ideal candidate will have a strong understanding of database management systems, experience in writing complex SQL queries, and a solid understanding of data structures and algorithms. The SQL Developer will be responsible for designing, developing, and maintaining SQL databases, ensuring their performance, availability, and security.
Key Responsibilities:
- Design, develop, and optimize SQL databases, tables, views, stored procedures, and triggers.
- Develop efficient and complex SQL queries for data extraction, transformation, and loading (ETL).
- Create and maintain database schema designs, data models, and ER diagrams.
- Analyze and optimize complex SQL queries for better performance.
- Implement indexing strategies, query optimization techniques, and other performance tuning practices.
- Ensure data integrity and security by designing and implementing database constraints, data validation rules, and security policies.
- Work with software developers, data analysts, and system administrators to integrate SQL databases with other applications and systems.
- Collaborate with business stakeholders to understand data requirements and provide solutions.
- Document database designs, stored procedures, and other database-related activities.
- Maintain accurate records of database changes, optimizations, and configurations.
Eligibility Criteria:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3 to 5 years of experience as an SQL Developer or in a similar role.
- Proven experience in database design, development, and management.
- Experience with SQL Server, MySQL, PostgreSQL, or other relational database management systems.
- Proficiency in writing complex SQL queries, stored procedures, functions, and triggers.
- Strong understanding of indexing, query optimization, and performance tuning.
- Familiarity with database security best practices.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Attention to detail and commitment to quality.
- Ability to work independently and in a team environment.
- Experience with cloud-based databases (e.g., AWS RDS, Azure SQL Database).
- Experience with NoSQL databases.
What We Offer:
· Competitive salary and performance based incentives.
· Comprehensive benefits package, including health
· Opportunities for professional growth and career advancement.
· A collaborative and innovative work environment.
Context for the Candidates:
Blockchain engineers are tasked with building secure, scalable, and high-performance decentralized applications. This discussion focuses on how to utilize key technologies—Node.js, Rust, Go, TypeScript, Ethers.js, viem, and Hardhat—in smart contract and blockchain system development, while addressing the practical challenges that arise in such projects.
Key Discussion Points:
• How do you integrate Node.js, Rust, Go, and TypeScript in blockchain-backed applications?
• Discuss the trade-offs between using Rust or Go for performance-critical blockchain services.
• What are the key challenges in ensuring the security and scalability of smart contracts using tools like Ethers.js, viem, and Hardhat?
• How do you approach testing, debugging, and deploying smart contracts in a decentralized environment?
• Share best practices for gas optimization, contract upgradability, and backend scalability.
Evaluation Criteria:
1. Technical Knowledge:
• Strong knowledge of Node.js, Rust, Go, and TypeScript with practical experience in blockchain development.
• Proficiency in Ethers.js, viem, Hardhat, and smart contract lifecycle (development, testing, deployment).
• Understanding of security best practices, performance optimizations, and scalability in decentralized systems.
2. Problem-Solving and Integration Skills:
• How candidates approach integrating smart contract solutions with backend services using Node.js, Rust, Go, and TypeScript.
• Solutions proposed for common challenges in blockchain projects such as gas fees, security vulnerabilities, and system bottlenecks.
3. Experience and Expertise:
• Minimum of 2 years of IT experience, including hands-on development with the specified technologies.
• Practical knowledge of blockchain architecture, consensus mechanisms, and decentralized application deployment.
4. Innovation and Critical Thinking:
• Candidates’ ability to think creatively about system architecture, proposing scalable and secure solutions for blockchain-based applications.
• Discussion on the future potential of blockchain technology and how the tech stack can evolve.
5. Communication and Team Collaboration:
• Clear articulation of technical challenges and how to address them in a team setting.
• Ability to lead or contribute to discussions in a way that encourages collaboration and team-driven problem-solving.
Skills Required- Game Design, Unity 3D, undefined, Game development
Job Description :- Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management- Familiarity with level design and planning- Experience with game physics and particle systems- Experience with mobile and console game development- Experience optimizing memory and space usage for support of older hardware- Experience with 3D is a plus- Prior experience with a well-known mobile title or AAA titles are a significant asset- Ability to constantly learn and stay in touch with evolving game standards and development technologies- Strong understanding of object-oriented programming- Familiarity with current design and architectural patterns- Knack for writing clean, readable, and easily maintainable code- Experience implementing automated testing platforms and unit tests- Proficient knowledge of code versioning tools- Plus experience in game development
- Develop and implement link building strategy
- Responsible for boosting DA, PA & Trust flow of website by building Links on authoritative websites
- Familiarity with WordPress or other content management systems must have knowledge of Plugins and Plugin management
- Link building skills required ( Guest Blogging, EDU and GOV Link Building, Article submission, etc.)
- Site Analysis - Complete technical report of the website. The report includes off-page factors of the website.
- Experience when it comes to using tools such as Google Analytics and Google Webmaster.
- Leading keyword research and optimization of content
- Experience- 0.6-3 yrs
- Salary as per the market standard
-Notice Period 1 Month
Good To Have:
- Understanding of web design and site structures.
- Experience with B2B social media, Google Adwords and email campaigns, and SEO/SEM
- Keyword research including discovery and expansion of keyword opportunities
- Researching the competitors, both on-site and off-site.
- Experience with B2B social media, Google Adwords and email campaigns, and SEO/SEM
1) Understand client requirements and functionalities.
2) Write well-designed, testable, efficient code.
3) Responsible for solving complex technical issues.
4) Ensure quality projects are delivered within defined timelines.
5) Active involvement in client communication to understand functional requirements.
6) Maintain high standards of quality for code, documentation and other deliverables.
Required Skills
1) Good experience in Angular Latest Versions
2) Hand on Node.JS./Express JS
3) Database : MYSQL/MongoDB
4) Experience in Java Script, Typescript.
5)Good experience in HTML5, CSS3, JavaScript, Jquery
6) Experience working in an Agile environment.
7) Good communication skills.
At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 rides per day in the next 4 years in a profitable and sustainable manner.
We're looking for people who are passionate about creating great Android applications.
You've been around for a few API levels and you know how to delight Android users. You’ve got an eye for the beautiful Android design our users expect and an attention to detail down to the very last dpi. You know your way around the View hierarchy and are eager to partner with Product and Design to craft efficient, performant, and delightful user experiences. You like building for the long term and value patterns and structures that allow for maximum flexibility in a constantly evolving product.
You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/
What you should have:
- At least three years of engineering experience, a large portion of which in a team environment
- Bachelors/Masters degree in Computer Science, Engineering, or a related subject.
- Strong computer science fundamentals: data structures, algorithms and programming languages
- Experience working closely with product teams, designers, and other developers to create a truly delightful mobile experience
- Familiarity with design concepts and constraints on mobile platforms.
- Extensive understanding of Android framework components and their respective lifecycles
- Experience developing highly performant Kotlin code and view layouts and the ability to diagnose performance bottlenecks
- A disciplined approach to development, testing, documentation and code structure in a team environment
- Familiarity with the Android tool ecosystem for development, testing, debugging, and performance benchmarking
- An excellent understanding of best practices for concurrency and threading
- MVVM design architecture pattern for android.
Preferred skills:
- Open Source contributions & participation in programs like Google Summer of Code are a plus.
- Have published one or more Android apps on the Play Store.
- Dependency injections: Dagger, Koin.
- Multi-threading and coroutines in Kotlin/Rxjava.








