
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

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Location: Bangalore
Experience: 2-5 years
Type: Full-time | On-site
Start: Immediate
Why this role exists
Enterprise deals are not won by decks.
They are won when a customer sees their exact problem solved in front of them.
Today, that burden sits too heavily on leadership.
This role exists to build a repeatable, high-conversion demo and solutioning engine — one that can independently convert top-tier enterprise conversations into signed POCs.
What you’ll do
You will not “support sales.”
You will own the technical win.
1. Convert enterprise demos into signed POCs
- Own pre-sales for Tier-1 accounts including:
- SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
- New India Assurance, HDFC ERGO General Insurance, Bajaj Allianz General Insurance
- Convert 5+ Tier-1 demos into signed POCs within 6 months
- Drive technical confidence to unblock decision-making
2. Run high-conviction demo motions
- Lead structured, high-stakes demos where:
- Use case clarity is sharp (not generic AI talk)
- Solution mapping is precise
- Customer objections are addressed in real-time
- Move from “interesting conversation” → “clear next step”
3. Own solution architecture in pre-sales
- Translate business problems into:
- Clear solution architecture
- Deployment feasibility
- Integration approach
- Work across systems like:
- CRM (e.g. Salesforce)
- Telephony (e.g. Exotel)
- Policy/admin systems
4. Eliminate founder dependency in pre-sales
- Take ownership of technical conversations currently handled by leadership
- Become the default authority in:
- Solutioning
- Technical validation
- Pre-POC architecture
5. Build a repeatable demo + proposal system
- Standardize:
- Demo flows by use case (persistency, renewals, claims, sales)
- Proposal structures
- Technical discovery frameworks
- Ensure conversion improves with every iteration
What success looks like
- 5+ Tier-1 POCs closed within 6 months
- Demo → POC conversion becomes predictable
- CTO is no longer required in most pre-sales calls
- Customers leave demos with clarity, not curiosity
Who you are
- You have 2-5 years of experience in solutions engineering / pre-sales
- You have worked on enterprise deals with complex stakeholders
- You can translate business problems into technical solutions quickly
- You are comfortable being the most accountable person in the room
- You don’t rely on slides — you rely on clarity and conviction
What will make you stand out
- Experience selling into BFSI / insurance enterprises
- Strong understanding of:
- Customer workflows (sales, servicing, renewals)
- Enterprise integrations
- Have personally contributed to closing large deals
- Can handle CXO-level conversations without escalation
(Aligned with ownership and impact expectations)
Why join
- You will work on high-stakes enterprise deals from Day 1
- Your work directly impacts revenue and category creation
- You will help define the pre-sales engine of an AI company
What this role is not
- Not a demo operator
- Not a slide presenter
- Not dependent on leadership to close deals
What this role is
- A technical closer
- A problem translator
- A system builder for enterprise conversion
- Strong experience in Java programming.
- Must have experience on MicroServices using Spring boots /Jersy /Swagger / any other Microservices technology stack
- Good experience in either Spring or Hibernate
- Must have at least 1to 2 years’ experience in Web application
- Knowledge of OOP concepts, industry best practices, and design
- Good understanding of web technology/enterprise-level applications
- Good to have experience in JavaScript frameworks
- Good to have experience in Agile Methodology
- Self-motivated and a Quick Learner
- Creative ideas with a problem-solving mindset.
- Ability to consistently perform and meet deadlines
- Attention to detail and follow-through
- A good understanding of customer satisfaction
- Ability to work effectively in a team as well as in an individual environment
- Excellent written and verbal communication skills
- Conduct architectural research, site studies, precedent analysis, and data collection to support project development and design decisions.
- Prepare documentation, reports, and reference material for ongoing and upcoming projects.
- Assist in the preparation of conceptual architectural designs, massing studies, spatial planning, and design narratives.
- Develop schematic design (SD) and design development (DD) drawings in compliance with State Building Byelaws, NBC, local development regulations, and statutory norms.
- Explore innovative design approaches and experiment with architectural forms, materials, and spatial concepts.
- Create detailed 3D models, walkthroughs, and high-quality 2D & 3D renders for design presentations and client communication.
- Use industry-standard software such as AutoCAD, Revit, SketchUp, Rhino, Lumion, Enscape, V-Ray, Photoshop, Illustrator, InDesign, etc.
- Utilize AI-assisted tools for:-
Concept visualization and mood generation
Presentation drawings and layouts
Workflow optimization and design iterations and
Graphic enhancement and communication design.
- Prepare industry-standard architectural presentations, design boards, and client-facing documents.
- Develop clear design communication material, including diagrams, zoning studies, exploded views, and storytelling graphics.
- Support other architects in design reviews, internal presentations, and client meetings. Will also be required to do presentation to clients.
- Coordinate with clients to understand design briefs, incorporate feedback, and revise drawings accordingly.
- Assist in coordination with consultants (structural, MEP, landscape, lighting, etc.) to integrate inputs into architectural drawings.
- Maintain organized communication records and design revisions.
Detailed JD (Roles and Responsibilities)
Full stack (Backend focused) Ownership. Programing - Python, react (Good to have - C#, Node),Agile .Flexible to learn new things
Company Description
Sciflare Technologies Pvt. Ltd. is a 10+ years dynamic and innovative IT and software development company located in Chennai. With a strong presence in the US, Europe, and UAE, we specialize in various domains, including AI, Gaming, Banking, Fintech, Fantasy Sports, IT, E-commerce, Logistics, Healthcare, and On-Demand Services. Our team of over 40 talented professionals is dedicated to delivering cutting-edge solutions that drive our clients' success. Our top clients include Provident Bank, Century Financial, HDFC Life, The New Indian Express, Cisco, and EROS Group.
Join us and be a part of a company that thrives on creativity, technology, and excellence.
CHANCE TO WORK WITH APPS WITH 10LAKH CONCURRENT USERS IN GAMING INDUSTRY
Role Description
- You are a champion at Code reviews and Unit/Mock/integration Tests
- You have a strong sense of ownership of what you design and deploy
- You provide strong technical mentorship to team members
- You are an excellent team player
- You continuously learn and improve
We are seeking a highly motivated and experienced Senior React Native Engineer to join our team. In this role, you will lead and manage software development projects across diverse domains such as Gaming, Banking, Fintech, Fantasy Sports, IT, E-commerce, Logistics, Healthcare, and On-Demand Services. You will be responsible for ensuring the successful delivery of projects, meeting deadlines, and exceeding client expectations.
Skill Sets
- Startup Experience: Proven track record of taking ownership of projects and delivering impactful results in a startup environment.
- Relevant Experience: 3-9 years of experience in mobile app development, with a strong focus on building high-performance, scalable, and maintainable React Native applications.
- React Native Expertise: Extensive experience with React Native, including deep knowledge of its ecosystem, libraries, and tools.
- JavaScript & TypeScript: Proficiency in JavaScript and TypeScript, with experience in writing clean, maintainable, and efficient code.
- Mobile Development: Hands-on experience in developing cross-platform mobile applications for both iOS and Android, with a strong understanding of platform-specific guidelines and best practices.
- State Management: Proficiency with state management solutions such as Redux, MobX, or Context API.
- APIs & Integration: Experience integrating with RESTful APIs and GraphQL endpoints, with a strong understanding of asynchronous data fetching and state management.
- UI/UX Design: Strong understanding of UI/UX principles and experience working with designers to implement user-friendly interfaces and improve app usability.
- Testing & Debugging: Experience with mobile testing frameworks and tools such as Jest, Detox, or Appium. Skilled in debugging and performance optimization for mobile applications.
- Version Control & CI/CD: Experience with Git, pull requests, and CI/CD pipelines. Familiarity with tools like GitLab, GitHub, or Bitbucket.
- Agile Practices: Experience working in Agile environments, with a solid understanding of SCRUM and related methodologies.
- Collaboration & Communication: Excellent teamwork and communication skills, with the ability to collaborate effectively in a remote or distributed team setting.
- Solutions-Oriented: Ability to tackle complex problems with a solutions-oriented mindset, adapting to the fast pace and challenges of startup life.
Responsibilities
- Scalable Architecture: Lead the design and implementation of scalable mobile architectures that ensure performance, reliability, and maintainability of React Native applications.
- Informed Decisions: Make architectural and technical decisions that align with the companys business objectives and technical strategy.
- Code Quality & Standards: Maintain high standards of code quality through regular code reviews, adhering to best practices and industry standards.
- User Experience: Work closely with UX/UI designers to ensure that applications provide a seamless and engaging user experience.
- Performance Optimization: Optimize mobile applications for speed, responsiveness, and efficiency, ensuring a smooth user experience across both iOS and Android platforms.
- Testing & Debugging: Implement comprehensive testing strategies to identify and address issues early in the development cycle, ensuring reliable and high-quality releases.
- Collaboration: Collaborate with product managers, designers, and other developers to understand user requirements and deliver features that meet user needs and project goals.
- Continuous Learning: Stay current with the latest trends, technologies, and best practices in React Native and mobile development to drive innovation and improvement.
- Autonomy: Take ownership of projects and tasks, working independently and effectively without the need for constant supervision.
- Simplicity: Strive for simplicity and elegance in your code and solutions, avoiding unnecessary complexity.
- Proactive Problem Solving: Anticipate and address potential issues before they arise, contributing to the overall success of the team and project.
- Solution-Oriented: Focus on delivering practical solutions to problems, going beyond just writing code to contribute to the overall success of the product.
Life@Sciflare:
- An exciting & lively workplace gives you the chance to work in an environment where you may unleash your creativity and inventiveness to the best extent possible.
- Work in a collaborative setting where your cooperative team contributes new perspectives to your objectives and forges strong bonds.
- Growth mindset: You are nurtured through each stage of your professional advancement by learning and unlearning new things.
The role is office-based, working from Monday to Friday 9:00 AM to 06:00 PM & all Saturdays & Sundays are off.
Major Areas of Responsibilities
1. Strong fluency with Excel formulas and functions.
2. Strong analytical and data gathering skills.
3. Analyze financial data and create financial models for decision support.
4. Revenue analysis, strategizing for the growth of business.
5. Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements.
6. Work closely with the accounting team to ensure accurate financial reporting.
7. Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.
8. Guide the cost analysis process by establishing and enforcing policies and procedures.
Qualification
1. BE and Btech
2. MBAs are preferred
Skills
- Knowledge of Microsoft Excel, Word and Power Point.
- Great Analytical Skills
Strong quantitative and analytical competenc
Company Description
Tayana Solutions is a leading ERP service provider based in Bhopal. We specialize in offering customized ERP solutions and establishing long-term relationships with our clients. As a gold-certified Acumatica partner, we provide top-notch customer support and consulting services. Our team of engineers stays updated with the latest technology trends to develop solutions that meet our clients' needs.
Role Description
This is a full-time on-site role for a Recruiter. The Recruiter will be responsible for full-life cycle recruiting, hiring, and recruiting. They will also be involved in various recruitment activities and will communicate with candidates and hiring managers.
Qualifications
Experience in full-life cycle recruiting, technical and non-technical recruiting, and hiring
Experience Required: 2 to 5 Years of experience
Budget for the profile: 1 to 3 LPA
Strong communication and interpersonal skills
Ability to build and maintain relationships with candidates and hiring managers
Excellent organizational and time management skills
Experience in the IT industry is a plus
Bachelor's degree in Human Resources, Business Administration, or related field
Office Location: Lalita Nagar, Kolar Road, IN front of Amra Villa Bhopal
Industry
Information Technology & Services
Employment Type
Full-time
Job Description:
Position: Business Development Executive
Exp: 2+ Years of experience
Skills:
- Must have strong knowledge of freelancing site Upwork.
- Must have inside-out knowledge of Upwork algorithms and have great sense and command on Upwork.
- Excellent Analytical & Communication Skills (Written and Oral).
- Email Etiquette, Proposal Writing, Follow-up, and Requirement Gathering.
- Must be aware of client details analysis.
Expectations:
The candidate is expected to work on 3D Graphics and asset creation for Augmented Reality and Mixed Reality apps for iOS, Android and Hololens. Job includes - starting from understanding of the requirements to develop & deliver 3D data to developers developing the apps. Candidate should have good visualization skills with creative bent of mind. Candidate should have professional experience in producing 3D models and animations using 3DS Max, Maya , Unity 3D, Zbrush and Photoshop for the in-game world. Looking for creative individuals with good design flair.
Responsibilities:
· Creates, builds and maintains computer generated 3D models of story elements and designs that meet the art direction and requirements
· High quality photorealistic 3D rendering and animation
· Proficient in optimizing 3D assets
· Experience working on rigging, unwrapping and visual effects
· Should have experience in creating photorealistic textures & post-processing skills
· Expertized in Video Editing, Motion Graphics & E-Learning
· Proficient in visual storytelling through engaging videos
· Accountable for meeting productivity and targets
· Conceptualize artwork, scene, composition based on a solid understanding of content and project needs
· Translate conceptual sketches into delightful and accurate 3D art illustrations.
· Translate static hand-sketches into high fidelity artwork and eventually animations / videos that are in sync with voice-over/music following strict subject matter, storyboard descriptions.
· Iterate sketches and art mockups quickly on ideas that are still in the process of being defined.
Requirement:
· Any graduation and/or Certification from a reputed 3D design / animation institute
· Strong knowledge on 3D Studio Max, Maya and Unity
· Good visualization skills with creative bent of mind
· Proficient in character design and background design with a good sense of colour palette
· Understanding of 3D concepts, ability to visualise 3-dimensions
Please revert back with updated CV.
Identifies business opportunities by identifying prospects.
Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
Outbound calling on data collected through lead generation activities / secondary data
sources.
Daily follow-ups on older leads and work on new leads.












