
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

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Android Developer | Hyderabad | ZOBAZE
Location: Hyderabad (Mandatory)
Experience: 4–6 years
Type: Full-time, In-office
🚀 About Us
We’re on a mission to empower small businesses with enterprise-grade tools they’ve never had before.
Our POS app handles live sales, inventory, and billing for thousands of shops every day—keeping mom-and-pop stores running like clockwork.
Here, you won’t be another cog in the machine. You’ll work side-by-side with our founder, owning critical modules of a large-scale app and making production-impacting decisions from day one.
If you thrive on trust, responsibility, and rapid career growth, let’s chat.
🎯 What You’ll Do
- End-to-End Ownership: Design, build, and ship modules that power real-world businesses.
- Uptime Champion: Hunt down crashes and ANRs, ensuring thousands of shops stay online seamlessly.
- Modernize & Refactor: Convert legacy Java code to Kotlin, streamline architecture, and slay technical debt.
- Feature Delivery: Partner with product and leadership to scope, develop, and launch high-impact features.
- Root-Cause Excellence: Dive into live issues, write rock-solid RCAs, and deploy fixes that stick.
- Mentorship & Growth: Level up your Android chops—Jetpack Compose, KMP, multi-module apps—straight from the source.
✅ Must-Have Skills
- 4–5 years building production Android apps (≥10k installs or equivalent real-user experience)
- Kotlin powerhouse: Strong MVVM, Coroutines/Flow, Retrofit/OkHttp skills
- Debug pro: Hands-on with Crashlytics (or similar), can walk us through a past RCA
- API & Firebase know-how: REST, Firestore, Auth, Analytics
- AI-forward mindset: Eager to leverage Copilot, Claude, ChatGPT, Cursor for smarter dev
🤩 Nice-to-Haves
- Jetpack Compose experience
- Multi-module architecture & CI/CD background
- Hardware integration (Bluetooth/USB printers, scanners, payment devices)
- Prior POS/retail or startup exposure
💼 Why You’ll Love It Here
- Market-leading salary for reliability & delivery
- Health insurance for you & your family
- Office Perks (Lunch, Zobaze Mix, Fitness etc)
- Learning budget for courses, conferences & self-development
- Clear career path: Module Lead → Team Lead as we scale
- Hands-on AI: Shape how AI assists our entire dev workflow
If you’re high-agency, impact-driven, and startup-ready—let’s build something meaningful together. Apply now and help small businesses thrive!
Good written as well as spoken communication.
Person should have strong knowledge in -
1. Core Java,
2. JSP
3. Spring Framework,
4. Spring Boot,
5. SOAP and REST Webservices
6. Application Security.
Person should have 4 to 6 Years of work experience in Java and above-mentioned related technology.
Person should have good Oracle Database knowledge and have good communication skills.
Having work experience in BFSI domain will added advantage
Person needs to work from Mumbai location and also available to join the office
1. Training the field team on Sales pitch on regular basis
2. Responsible for revenue generation through sales
3. Drive the off-line lead generation activities for the cities (primarily through referrals)
4. Ensure minimum 50% sales conversion on the leads assigned to the team
5. Figure out new channels to generate more leads off-line and ensure conversions on the same
6. Regular evaluation of the sales team through test and measure their performance
7. Improve the sales efficiency of the sales team
8. Tracking MoM performance for each of the field sales team
9. Work on the reports for the management and ensure data sanity
10. Real time handling the objection during sales and assisting the field sales team when they
are in front of the client
11. Share feedback on the pricing, policy change and other circumstances which may cause
downfall in sales numbers
12. Conduct motivation sessions with team to keep their moral high
Skills Required:
1. At least have 2 years of experience in handling a team of 40+ in sales
2. Good data management skills. Primarily Google sheets, MS Excel, word etc.
3. Good communication and convincing skills
4. Work from office, weekly 6 days
5. Flexible with working hours
6. Aggressive approach towards customer acquisition





Full stack developer is required to code in JAVA, PHP mainly
http://salesforce.com/" target="_blank">Salesforce.com Admin (ADM201 and ADM211) certified
Sales Cloud, Service Cloud and Developer certifications preferred
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of http://salesforce.com/" target="_blank">Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Experience with nonprofit processes preferred
Previous experience working in a SCRUM or agile environment preferred
Work with clients and end users to gather, understand, and define business requirements.
Work within an agile environment to develop and document user stories and business process flows.
Work collaboratively with internal and client teams to design solutions and complete user stories.
Working within Salesforce and other AppExchange solutions to complete user stories.
Write and work with clients on complete user acceptance testing stories
Analyze all suppliers in order to select the most suitable suppliers who are able to deliver high quality products at competitive pricing.
Negotiate with suppliers on lead-time, cost and quality so as to obtain the maximum benefit for the company.
Manage suppliers to meet objectives related to cost, delivery performance, schedule and quality.
Develop purchasing or sourcing strategies based on portfolio analyses and supplier preferencing study.
Define and maintain documented category and supplier strategies using market and competitive data.
Liaise with suppliers on delivery schedule so as to ensure on-time deliveries of final product.
Develop, implement and drive the procurement strategies in order to meet cost savings targets.
Review and manage the supplier base to ensure consistency with the sourcing strategy.
Perform regular performance review with suppliers to drive continuous improvements.
Create monthly performance reviews and reports focusing on overall sourcing requirements.
Ensure commercial, legal and contractual compliances in all the procurement transactions.
Adopt appropriate supplier management methodologies and procurement strategies in purchasing to secure better prices.
Train team on effective procurement processes and strategy.
Coordinate with vendor on continuous quality improvement
ZillionsBuyer is among the fastest-growing E-Commerce destinations for Electrical and Industrial products in India. Our business growth is a testament to our work and efforts put in to provide reliable and affordable technology to our customers in just a few clicks. zillionsbuyer is known for its professionalism, integrity, transparency, and total commitment to timely deliveries


Flora2000 was established in 1999 by Mr. Rehan Yar Khan (Founder & CEO) as an online floral & gift retailer and extended its delivery services across the globe. It is the leader and pioneer of the concept of flowers and gifts in over 190 countries worldwide. Flora2000 passionately strives to be the largest premium-gifting leader with flowers, gifts, cakes being the core verticals driven by people first approach and innovation in all spheres of business. We strive to give our customers a wow experience through continuous innovation of premium products and services by using world class technology and processes. From exquisite bouquets to gift baskets to flowering planters, you are sure to find the perfect expression of your message in our online floral boutique.
We have offices in Mumbai, Europe & UAE. Please visit Flora2000.com for more information |
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The Role |
We are looking for a PHP developer responsible for the development and maintenance of applications aimed at a vast number of diverse devices. The primary focus will be the development of PHP applications and their integration with back-end services. We expect the Developer will have a broad experience at Flora2000 and will play a unique role in the organization. · Write “clean”, well-designed code · Develop and deploy new features to facilitate related procedures and tools if necessary · Design and build advanced applications for the PHP platform · Identify and correct bottlenecks and fix bugs · Help maintain code quality, organization, and automatization · Ensure smooth operations of web processes and infrastructure · Work on bug fixing and improving application performance. · Contribute in all phases of the development lifecycle · Follow industry best practices Create regular and ad hoc reports. |
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Requirements: Attributes, Experience |
· 4 to 8 Yrs experience. · Proficient in PHP 7 & above, HTML5, JavaScript, JQuery Expert and AngularJS. · Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, etc.). · Experience in SQL, MySQL, Oracle & MongoDB. · Experience with building restful JSON web services · Strong knowledge of Restful Apis · Knowledge of web technologies like Node.js or CorePHP. · Strive for processes, quality and timely delivery. · Good Exposure to versioning systems like git, stash. · Experience building web services – WSDL, SOAP, REST. · Detail-oriented, proactive and self-motivated. · Team player with ability to work effectively. |
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It all starts with an open culture and working environment with lots of transparency and freedom. Our bosses don’t sit in cabins, no one does. Our diaries are open so everyone can see what the other is doing… |
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Academics |
B.Tech / B.E. |
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Position Reports to |
Technology Head |



