What you will do:
- Working with external third parties to assess partnerships and licensing opportunities
- Running beta and pilot programs with early-stage products and samples
- Being an expert with respect to the competition
- Determining customers' needs and desires by specifying the research needed to obtain market information.
- Recommending the nature and scope of present and future product lines by reviewing product specifications and requirements
- Appraising new product ideas and/or product or packaging changes.
- Assessing market competition by comparing the company's product to competitors' products.
- Providing source data for product line communications by defining product marketing communication objectives.
- Obtaining product market share by working with sales director to develop product sales strategies.
- Facilitating inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
- Bringing new products to market by analyzing proposed product requirements and product development programs
- Preparing return-on-investment analysis and establishing time schedules with engineering and manufacturing
- Introducing and marketing new products by developing time-integrated plans with sales, advertising, and production.
- Determining product pricing by utilizing market research data and reviewing production and sales costs
- Anticipating volume and special costing and customized orders.
- Completing operational requirements by scheduling and assigning employees and following up on work results.
- Maintaining product management staff by recruiting, selecting, orienting, and training employees.
- Maintaining product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Maintaining professional and technical knowledge by attending educational workshops and reviewing professional publications
- Establishing personal networks and participating in professional societies.
- Contributing to team effort by accomplishing related results as needed.
What you need to have:
- Bachelor’s degree from an accredited educational institution, preferably in a technical discipline (Computer Science, Electrical Engineering)
- Preferable MBA degree
- Should have a minimum 3 to 6 years of product management experience (electronics and accessories)
- Significant experience in a startup environment, and taking products from inception to launch
- Strong understanding of consumer electronics and related industry
- Should have demonstrated history of accountability and performance delivery, including leading teams to meet or exceed objectives
- Deep working knowledge of networking, procuring, logistics and sourcing
- Should have the capacity for self-motivation, independent initiative and creative problem-solving
- Should have the ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
- Excellent leadership skills & experience collaborating with cross-functional teams
- Having diligent attention to detail and strong technical intuition, as well as the ability to set and manage expectations at the executive level
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Customer Success Lead
Location: Mumbai
Work Mode: Remote
Shift Timings: US Shift
Experience: 4–7 years
Industry: B2B SaaS | Enterprise Accounts
About Master-O
Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.
Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.
As we scale our presence across global markets—especially the North American enterprise segment—we are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.
Role Overview
The Customer Success Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic account management, and business development.
You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.
Key Responsibilities
Customer Success & Key Account Management
- Own end-to-end customer success for enterprise corporate accounts, primarily in the North American market
- Drive onboarding, adoption, engagement, and value realization of the Master-O platform
- Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
- Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
- Track success metrics such as usage, renewals, and expansions
Business Development & Account Expansion
- Identify upsell and cross-sell opportunities within existing accounts
- Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
- Support new business conversations through demos wherever required
- Drive expansion into new teams, geographies, or use cases within existing enterprise clients
Stakeholder & Internal Collaboration
- Work closely with Product & Design, Tech and CS teams to ensure seamless execution
- Translate client business objectives into platform use cases and success roadmaps
- Support case studies, testimonials, and references from satisfied customers
Required Skills & Experience
- 4–7 years of full-time experience in Customer Success / Key Account Management
- Prior experience in B2B SaaS companies, handling enterprise-level clients
- Proven experience working with North American customers and managing stakeholders across time zones
- Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
- Exposure to large consumer-driven enterprises (preferred)
- Excellent communication, presentation, and stakeholder management skills
- Strong business acumen with the ability to connect product value to business outcomes
- Comfortable working in a remote setup with US shift timings
What You’ll Get
- Opportunity to work with both: Pan-India and Global enterprise brands
- High ownership role with direct impact on customer outcomes and revenue growth
- Exposure to cutting-edge AI-driven learning and sales enablement technology
- Fast-paced environment with room to grow into a leadership role
- Competitive compensation aligned with experience
PythonWe are looking for QA role who has experience into Python ,AWS,and chaos engineering tool(Monkey,Gremlin)
⦁ Strong understanding of distributed systems
- Cloud computing (AWS), and networking principles.
- Ability to understand complex trading systems and prepare and execute plans to induce failures
- Python.
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Machine Learning (ML)
Data ScienceAbout Us
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand value for dozens of Fortune 500 and Global 2000 companies and hundreds of the world’s most recognized companies across technology, life sciences, financial services, manufacturing, and service sectors.
With purpose-built applications, proven methodologies, and best practices designed to drive effective sales onboarding and ongoing readiness, mindtickle enables company leaders and sellers to continually assess, diagnose and develop the knowledge, skills, and behaviors required to engage customers and drive growth effectively. We are funded by great investors, like – Softbank, Canaan partners, NEA, Accel Partners, and others.
Job Brief
We are looking for a rockstar researcher at the Center of Excellence for Machine Learning. You are responsible for thinking outside the box, crafting new algorithms, developing end-to-end artificial intelligence-based solutions, and rightly selecting the most appropriate architecture for the system(s), such that it suits the business needs, and achieves the desired results under given constraints.
Credibility:
- You must have a proven track record in research and development with adequate publication/patenting and/or academic credentials in data science.
- You have the ability to directly connect business problems to research problems along with the latest emerging technologies.
Strategic Responsibility:
- To perform the following: understanding problem statements, connecting the dots between high-level business statements and deep technology algorithms, crafting new systems and methods in the space of structured data mining, natural language processing, computer vision, speech technologies, robotics or Internet of things etc.
- To be responsible for end-to-end production level coding with data science and machine learning algorithms, unit and integration testing, deployment, optimization and fine-tuning of models on cloud, desktop, mobile or edge etc.
- To learn in a continuous mode, upgrade and upskill along with publishing novel articles in journals and conference proceedings and/or filing patents, and be involved in evangelism activities and ecosystem development etc.
- To share knowledge, mentor colleagues, partners, and customers, take sessions on artificial intelligence topics both online or in-person, participate in workshops, conferences, seminars/webinars as a speaker, instructor, demonstrator or jury member etc.
- To design and develop high-volume, low-latency applications for mission-critical systems and deliver high availability and performance.
- To collaborate within the product streams and team to bring best practices and leverage world-class tech stack.
- To set up every essentials (tracking / alerting) to make sure the infrastructure / software built is working as expected.
- To search, collect and clean Data for analysis and setting up efficient storage and retrieval pipelines.
Personality:
- Requires excellent communication skills – written, verbal, and presentation.
- You should be a team player.
- You should be positive towards problem-solving and have a very structured thought process to solve problems.
- You should be agile enough to learn new technology if needed.
Qualifications:
- B Tech / BS / BE / M Tech / MS / ME in CS or equivalent from Tier I / II or Top Tier Engineering Colleges and Universities.
- 6+ years of strong software (application or infrastructure) development experience and software engineering skills (Python, R, C, C++ / Java / Scala / Golang).
- Deep expertise and practical knowledge of operating systems, MySQL and NoSQL databases(Redis/couchbase/mongodb/ES or any graphDB).
- Good understanding of Machine Learning Algorithms, Linear Algebra and Statistics.
- Working knowledge of Amazon Web Services(AWS).
- Experience with Docker and Kubernetes will be a plus.
- Experience with Natural Language Processing, Recommendation Systems, or Search Engines.
Our Culture
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks, great learning opportunities & growth.
Our culture reflects the globally diverse backgrounds of our employees along with our commitment to our customers, each other, and a passion for excellence.
To know more about us, feel free to go through these videos:
1. Sales Readiness Explained: https://www.youtube.com/watch?v=XyMJj9AlNww&;t=6s
2. What We Do: https://www.youtube.com/watch?v=jv3Q2XgnkBY
3. Ready to Close More Deals, Faster: https://www.youtube.com/watch?v=nB0exreVU-s
To view more videos, please access the below-mentioned link:
https://www.youtube.com/c/mindtickle/videos
Mindtickle is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
Job Description -
We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in mobile application testing in Android/iOS platforms. As a Mobility QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in mobile application products.
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Experience range: 1 to 5 years of experience
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· Investigate product quality in order to make improvements to achieve better customer satisfaction
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· Knowledge of bug tracking and project management tool JIRA.
· Working knowledge of mobile operating systems such as iOS and Android.
· Ability to test on different platforms,devices and cloud devices tools like Browserstack.
· Experience in developing automated test scripts in mobile app testing using tools like Appium and Selenium.
· Ability to develop test framework for mobile application testing using open source tools and technology.
· Scripting languages such as Java, python or Javascript.
· Experience in using configuration management or version control tools like GIT.
· Hands-on experience in Android Studio and xCode instrument for Android and iOS application error logs debugging and monitoring the memory leakage.
· Knowledge of identifying the API requests from the mobile clients using the Charles Proxy tool.
· Hands-on experience with IDEs like Eclipse , Android studio, IntelliJ IDEA.
· Knowledge of MYSQL and Database concepts for database testing.
Good to have :
· Experience in CI/CD tools like Jenkins will be an add-on.
· Knowledge of Codecept.js, Puppeteer test frameworks
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- Working with the Video design Lead to understanding the storyboard in creating exceptional motion graphic videos.
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- Edit raw video footage, Colour correct, and add effects & Transitions to create innovative video deliverables.
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o Research and recommend fixes for issues/vulnerabilities identified during the
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- Schematic symbol and Footprint Library Creation as per IPC standard.
- Hands-on experience with high speed and mixed-signal multilayer layout design.
- Component Placement and Routing plan preparation for design effectiveness
- Complex layout design with DFM and DFT Considerations.
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Skills: React , UI Development, JavaScript, HTML5, CSS , J Query, JSON, Bootstrap, Typescript,
Optional: jasmine, karma
Job Description:
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- Write and maintain the front-end code of web applications & To work in UI development.
- Experience in Responsive / Material UI Development.
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- Exposure to bug fixing, maintenance, continuous integration releases.
- Participate in sprint planning and story elaboration sessions.
- Candidate should be able to work independently in an Agile project.
- Experience with Test-Driven Development, Integration testing and Agile processes.
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- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
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- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
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- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
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Full Stack Developer - Averlon