Product Manager - Growth

About the CryptoXpress Partner Program

Earn lifetime income just by liking posts, posting memes, art, simple threads, engaging on Twitter, Quora, Reddit, or Instagram, referral signups, commission from transactions like flight, hotel, trade, gift card etc., 

(Apply link at the bottom)

More Details:

• Student Partner Program - https://cryptoxpress.com/student-partner-program
• Ambassador Program - https://cryptoxpressambassadors.com

CryptoXpress has built two powerful tracks to help students gain experience, earn income, and launch real careers:

🌱 Growth Partner: Bring in new users, grow the network, and earn lifetime income from your referrals' transactions like trades, investments, flight/hotel/gift card purchases.

🎯 CX Ambassador: Complete creative tasks, support the brand, and get paid by liking posts, creating simple threads, memes, art, sharing your experience, and engaging on Twitter, Quora, Reddit, or Instagram.

Participants will be rewarded with payments, internship certificates, mentorship, certified Web3 learning and career opportunities. 

About the Role

CryptoXpress is looking for passionate travel lovers, itinerary junkies, and detail detectives to join us in shaping the crypto travel revolution. In this role, you’ll help validate travel itineraries shared by community contributors, verify claims, enhance suggestions, and bring high-value crypto-friendly insights to our user base.

Key Responsibilities

• Review travel content shared by Ambassadors and Student Partners
• Fact-check and validate city guides, itineraries, and budget plans
• Suggest alternate routes, experiences, or savings for crypto users
• Help create and maintain a master list of reliable travel deals or vendors
• Work with content moderators to ensure accuracy and usefulness

Skills & Qualifications

• Passion for travel, backpacking, itinerary building, or exploring destinations
• Attention to detail with strong research instincts
• Bonus: Experience in content validation, fact-checking, or writing
• Bonus: Travel writing, vlogging, or crypto-budgeting knowledge

Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!

Pro Tip: Tips for Application Success

• Please fill out the application below
• Explore CryptoXpress before applying, take 2 minutes to download and try the app so you understand what we're building
• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don't know - we value growth mindsets

How to Apply:

Interested candidates must complete the application form at 

https://forms.gle/CCaAvS6yLE92XAzU6

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Job Title: Lead – Product Engineering

About SalesPanda, a unit of Bizight Solutions Private limited

SalesPanda is a Sales & Marketing Automation Platform to help companies grow their business directly as well as through their channel partners. With features like Content Marketing, Social Media Marketing, Email Marketing, Lead Management, Website Activity Tracking, it acts as an integrated platform to manage sales & marketing efforts. We work predominantly with insurance and financial services companies to automate digital marketing for their channel partners.

SalesPanda is a product of Bizight Solutions a reputed B2B Digital Agency with decades of sales and marketing experience. The company has a decade long experience and works with premium clients like IBM, AWS, HDFC, Aditya Birla, MaxLife, ICICI Home Finance Ingram, Redington, and many more.

Experience Required: 8-12 years
Education: Full-time Graduation in relevant IT stream (BE in CS/B.Tech CS) is mandatory.

Job Profile

We are looking for young and energetic technical folks who are willing to take up the challenge of leading the technical roadmap and the architecture of a fast-growing SaaS product.

The current role is for “Lead– Product Engineering for SalesPanda” and it requires the candidate to technically lead the product (SalesPanda) architecture, infrastructure, and application both. The infrastructure is hosted on AWS and the application is on LAMP. The candidate needs to have a good understanding and preferably hands-on experience of:

• Design and development of LAMP-based SaaS and Mobile product
• Software development lifecycle including source code control, issue tracking, version management, unit, and integration testing
• Understanding of AWS Cloud deployment and technologies like Lambda etc
• Performance tuning of database and application code
• Queuing solutions like AWS SQS, RabbitMQ etc
• Web/Mobile Security and Vulnerability Testing
• Third-party API integration
• Enhancing code coverage and quality through automated frameworks and tools.
• GIT and Jira processes

Experience in working with BFSI clients will be an added advantage.

Roles and Responsibilities

The candidate is expected to perform the following

• Review and optimize product architecture
• Optimize the product scalability and performance – this would involve working with the development and testing team and implement innovative ways to scale.
• Improve Development/ QA processes
• Plan best practices and also work hands-on on new features to check viability before handing over to development teams – e.g. API for email integration, CRM integration, Social media APIs
• Study AWS infrastructure setup and plan optimization
• Review application security and plan/implement the roadmap with the security team.

Skills Required:

• Must have hands-on experience of the language core PHP and framework Laravel, MySQL
• Experience in building cloud (AWS) solutions
• Must have worked with distributed systems and understand caching, queue management, and message brokering.
• Should have good knowledge of stateless applications and has worked with the auto-scaled environment on the cloud
• Should understand serverless concepts e.g. AWS Lambda etc.
• Must be a hands-on techie who can lead the team from the front.
• Implement new tools and technologies to further improve product stability
• Understanding of Integration of Email, Instagram, WhatsApp, Facebook, and other APIs
• Familiarity with security technologies, processes, and concepts such as Authentication and Authorization, Static Code Analysis, penetration testing methods
• Experience with common application security issues and remediation
• An understanding of performance engineering especially SQL tuning Unit and Integration testing frameworks and tools
• Experience in using source code control tools like Git

Employment Type: Full Time, 5 days a week

Compensation : As per industry standards

Job Location: Nehru Place, New Delhi

Visit http://www.bizight.com/">www.bizight.com and http://www.salespanda.com/">www.salespanda.com to know more about us.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Content Writer at Coredge, you need to write B2B focused and technical whitepapers, briefs, articles, web

content, data sheets and product documentations to promote our high stable products and solutions. Utilize

industry best practices and familiarity with the organization's mission to inspire ideas and content.

What you will do?

• Research industry-related topics (combining online sources, interviews and studies) & produce technical

content

• Work along with product architects and engineers to product technical content.
• Write articles, whitepapers, technical briefs, data sheets to promote our products and solutions
• Develop and maintain product documentations
• Submit work to technical managers for input and approval
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Handle Company internal and external newsletter
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Write and Update website content as needed
• ADDON - Manage WordPress website and keep in up to date with latest happenings. Monitor and analyze

the performance of key performance indicators (KPIs) to offer suggestions for improvement

Additional Skills:

• Proven work experience as a Technical Content Writer, Copywriter or similar role
• Portfolio of published articles
• Knowledge of SEO, basic digital marketing
• Should have intermediate knowledge of WordPress. Should be hand-on with all part of WordPress
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines
• BSc in Marketing, English, Journalism or related field. Technical or engineering education is addon.

Additional Advantage:

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize

hardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and

influence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real

time constraints.

What's In It for You?

• You will get a chance to understand and write about cloud-native and hyper-scale products.
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
•  

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)
•  

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve thought exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us...

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits

discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability

status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other

characteristic protected by applicable central, state or local laws.

• 3+ years of industry experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd and streaming databases like druid
• Strong industry expertise with containerization technologies including kubernetes, docker-compose
• 2+ years of industry in experience in developing scalable data ingestion processes and ETLs
• Experience with cloud platform services such as AWS, Azure or GCP especially with EKS, Managed Kafka
• Experience with scripting languages. Python experience highly desirable.
• 2+ Industry experience in python
• Experience with popular modern web frameworks such as Spring boot, Play framework, or Django
• Demonstrated expertise of building cloud native applications
• Experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd
• Experience in API development using Swagger
• Strong expertise with containerization technologies including kubernetes, docker-compose
• Experience with cloud platform services such as AWS, Azure or GCP.
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration, Jenkins

• Design and Implement Large scale data processing pipelines using Kafka, Fluentd and Druid
• Assist in dev ops operations
• Develop data ingestion processes and ETLs
• Design and Implement APIs
• Assist in dev ops operations
• Identify performance bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and documentation
• Communicate with stakeholders regarding various aspects of solution.
• Mentor team members on best practices

• 3+ years experience leading a team of DevOps engineers
• 8+ years experience managing DevOps for large engineering teams developing cloud-native software
• Strong in networking concepts
• In-depth knowledge of AWS and cloud architectures/services.
• Experience within the container and container orchestration space (Docker, Kubernetes)
• Passion for CI/CD pipeline using tools such as Jenkins etc.
• Familiarity with config management tools like Ansible Terraform etc
• Proven record of measuring and improving DevOps metrics
• Familiarity with observability tools and experience setting them up
• Passion for building tools and productizing services that empower development teams.
• Excellent knowledge of Linux command-line tools and ability to write bash scripts.
• Strong in Unix / Linux administration and management,

KEY ROLES/RESPONSIBILITIES:

• Own and manage the entire cloud infrastructure
• Create the entire CI/CD pipeline to build and release
• Explore new technologies and tools and recommend those that best fit the team and organization
• Own and manage the site reliability
• Strong decision-making skills and metric-driven approach
• Mentor and coach other team members

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

• MSSQL, SSIS, Performance Tuning, Data modeling.
• Experience in No SQL tools is must
• Candidate should have exposure to write scripts in Python/Node JS/MongoDB or any other tool
• Maria DB/MYSQL, Mongo DB, Github, Jira
• Understand Requirements from client and on-site team.
• Participate in preparing design and data modelling.
• Comfortable with SQL Stored procedures and queries development.
• Comfortable with SQL Stored procedures and queries development.
• Manage SQL Server through multiple product lifecycle / environments, from development to critical production systems.
• Apply best in industry standard techniques for data modeling to ensure performance, integrate and requirement.
• Ability to analyze independently problems and resolve them on time.