About High Level:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 220,000 small & medium businesses. Our remote team of 300+ professionals operates across 15 nations.
About the role:
We are seeking a talented and experienced Product Manager to join our team and drive the development of our workflow automation capabilities.
Our Automation product serves over 120,000 monthly active accounts, automating more than 250,000 tasks per month through over 2 million executions. We aim to be the go-to automation platform that empowers individuals and businesses of all sizes to harness the full potential of automation and accomplish more in less time. As a PM, you will play a critical role in shaping the future of our product and SMBs in general.
As a Product Manager specializing in Workflow Automation, your role would involve overseeing the development and management of workflow automation products within the platform. You will work closely with cross-functional teams, including engineers, designers, marketers, and customer success to define, prioritize, and deliver innovative solutions that enable customers to streamline and automate their business processes.
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for High Level's workflow automation
- product features.
- Make informed decisions about product roadmaps based on market trends,
- customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize user requirements and feature enhancements.
- Collaborate with customers to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for workflow automation, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and
- identify pain points.
- Translate user needs into clear and actionable product requirements, user
- stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering and design teams to ensure timely and high-quality
- product delivery.
- Plan and execute product launches, including creating go-to-market strategies,
- coordinating marketing efforts, and driving user adoption and engagement of workflow automation features
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and
- stakeholders, including executives.
- Act as a subject matter expert on workflow automation, providing guidance and
- support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive
- data-driven decision-making.
- Monitor customer feedback and conduct competitive analysis to identify areas for What we’re looking for;
- improvement and address customer pain points.
Domain Knowledge: Strong understanding of workflow automation concepts, technologies, integration frameworks and market trends.
Technical background: Ability to comprehend technical specifications, APIs, and integration frameworks. Comfort working with developers and understanding their requirements and constraints.
Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 2+ years as a Product Manager, preferably in SaaS, with expertise in workflow automation or related fields.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Experience in building integrations for automation platforms (e.g., Zapier, Integromat, PabblyConnect, n8n) and familiarity with ETL pipelines or serverless/cloud functions are desirable but not mandatory.
Indicative Interview Process:
Please note that the sequence and number of rounds may vary based on candidature, interim feedback, and role requirements.
Step 1: Introductions & Exploratory Call, duration 30 mins
The step aims to introduce High Level to you and help answer questions about our Vision, Mission, & Roadmap and get to know you better!
Step 2: Product Round - Case study, duration 60 mins
This round assesses your product management skills and abilities across various dimensions, such as strategic thinking, process understanding, product judgment, and problem-solving.
Step 3: Tech Round, duration 60 mins
The goal of this is to understand your understanding of tech systems and your stakeholder management skills.
Step 4: Cultural Fitment Round, duration 60 mins
The goal is to assess cultural fit by discussing values, behaviors, traits, and other relevant aspects to ensure alignment between the candidate and the company's culture
Step 5: Compensation Communication, duration 30 minutes
This step focuses on sharing the offer details, including role, level, expectations, and compensation, based on previous discussions.
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
About HighLevel Inc.
About
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Company video
Connect with the team
Company social profiles
Similar jobs
- Structured Query Language (SQL), e.g. SQL/PSM, Transact-SQL queries, writes SQL scripts in SQL Server 2000/2005/ 2012/ 2016, etc.
- 1+ years in Cloud Database services like AWS Dynamo DB / RDS
- Excellent Troubleshooting skills of existing functional implementation to derive leaner solutions and effective performance between applications software, systems software, and installed hardware.
- Database instance maintenance tasks such as DB Integrity Checks, Index Maintenance.
- High availability like clustering, log shipping, mirroring, replication.
- Backup and disaster recovery, Capacity planning and performance monitoring, Physical database structure, RDMS administration roles, instances, profiles, and security connectivity.
- Developing, implementing, maintaining, and following change control and testing processes for modifications to databases.
- Establishing backup and recovery or replication plans to minimize data loss and system downtime.
- Improving data quality through data analysis, monitoring, gap analyses, and working with the teams to provide solutions and resolve errors.
- Maintaining data integrity and security (manage roles and permissions of database users).
- Reviewing the security logs from the SQL Server Error Logs to determine if you had a breach or a violation in one of your policies.
- Ensures optimal database performance and availability.
· Creation & maintenance of Databases in AWS.
.NET
C#Position: Senior .NET Developer with AWS Expertise
Experience: 5+ Years in .NET, 3+ Years in AWS Services
Location: [Mumbai or Remote]
Job Responsibilities:
Application Development:
Design, develop, and maintain robust applications using .NET Core and Angular.
Implement and optimize MySQL/SQL databases to support application functionality.
AWS Cloud Integration:
Leverage AWS services including Pinpoint, S3, Lambda, API Gateway, Step Functions, RDS, and EC2 for scalable and secure solutions.
Microservices Management:
Develop and manage microservices architecture to ensure seamless functionality.
Ensure high availability and performance of services.
Server Configuration and Management:
Configure and manage Linux servers using Nginx and Apache for application hosting.
Research & Development:
Proactively identify and resolve technical challenges through innovative problem-solving.
Conduct R&D to integrate the latest technologies and optimize existing solutions.
Required Skills and Qualifications:
Minimum 5 years of experience in .NET application development.
At least 3 years of hands-on experience with AWS services.
Strong understanding of microservices architecture.
Expertise in configuring Linux application servers with tools like Nginx and Apache.
Proven R&D and troubleshooting skills to address complex issues effectively.
Excellent communication and team collaboration skills.
- Candidate should be able to generate business through online portal likes Upwork, Freelancer, People Per Hour and etc.
- Candidate Should be able to Understand client's requirements.
- Excellent written and spoken communication skills.
- Candidates must have knowledge about IT services.
- Candidates should be able to write creative proposals.
- Should be Professional and excellent at time management.
- Responsible to prepare use cases, Business Requirements Documents(BRD), System Requirements.
- Specification (SRS) documents, Wire framing of the finalized projects and other functional documents.
Spring BootExperience: 3-8 years
Location: Chennai
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Requirements:
- Strong experience with JEE 7 and Java 11, or at least Java 8 with some understanding of Java 11
- Very good with Eclipse / IntelliJ
- Good experience into Angular 8+
- Very strong with Oracle / mySQL specifically SQL queries, stored procedures, functions, triggers
- Having good experience with Maven, Git, Jenkins
- Good hands-on with Spring, Spring Boot
- Very strong with Agile methodologies and strong understanding about DevOps (at least CI / CD concepts and hands-on experience with developing and managing pipelines)
- Clean Code Principles
- Overall accountable for achieving monthly deals target and quarterly revenue target
- Responsible for identifying / qualifying new opportunities for Avekshaa’ solutions andappNeura products mainly in the domestic Market.
- Responsible for building solid qualified pipeline.
- Pursue hot/warm leads and convert them into business.
- Provide operational support for all sales processes including alliances, pipeline
- progression, sales proposals, collections dashboards etc.
- Understand client’s needs and identifying the right solution to solve those busines schallenges
- Understand competitive landscape and constantly improve market intelligence
- Ensure selling effectiveness across the sales cycle.
- Build client database
- Support marketing activities across regions.
Required Skills & Experience:
- Indian market - Lead generation
- Maintaining the database
- Cold calls, setting up the meeting
- 1-3 years of solutions, IT consulting and software product selling experience in the domestic market. Experience of selling APM products-services, IT service management,
- testing and security services will be an added advantage. (People with only Hardware and Network selling experience shall not apply)
- Must be hunter with ability to identify opportunities and convert leads into pursuits
- Go Getter, has a drive to win - gets results despite hurdles, rejection, is persuasive and
- have the drive to win over competition
- Must have achieved / over-achieved revenue targets consistently.
- Ability to understand technical solution and articulate the same to CIO / Buyer over calls / meeting.
- Must have adequate exposure to client management and buyer processes including vendor registration etc.
JavaSpring BootDesign Client/Server Side componenets
Develop API's Using Json or XML formats for other applications
Development of unit tests for the developed application component
Collaborate with the Lead and other development team members on architecture, technical design, release planning and deployment
Develop scripts and components to support continuous integration and delivery pipelines.
Follow enterprise best practices in coding, design principles , secure coding practices while developing backend services and user experience
Perform Code Reviews
Design and develop Proof of Concepts
Create mockup / prototypes as needed
Provide daily, weekly updates and corresponding status reports to management
- Experience into Manual Testing and Automation Testing- Thorough knowledge on Testing Processes, defect metrics, Automation tools like selenium, QTP- Knowledge on Junit, remedy-
- Thorough quality improvement skills, advanced problem solving and analysis skills- Knowledge of various operating systems - Linux, Windows-
- Knowledge of Agile process-
- Excellent verbal and written communication skills with the ability to work effectively on a team and collaboratively across lines of business-
- Work into QA module for multiple products.
AngularJS (1.x)
NodeJS (Node.js)
Express
MongoDB
Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon