About High Level:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 220,000 small & medium businesses. Our remote team of 300+ professionals operates across 15 nations.
About the role:
We are seeking a talented and experienced Product Manager to join our team and drive the development of our workflow automation capabilities.
Our Automation product serves over 120,000 monthly active accounts, automating more than 250,000 tasks per month through over 2 million executions. We aim to be the go-to automation platform that empowers individuals and businesses of all sizes to harness the full potential of automation and accomplish more in less time. As a PM, you will play a critical role in shaping the future of our product and SMBs in general.
As a Product Manager specializing in Workflow Automation, your role would involve overseeing the development and management of workflow automation products within the platform. You will work closely with cross-functional teams, including engineers, designers, marketers, and customer success to define, prioritize, and deliver innovative solutions that enable customers to streamline and automate their business processes.
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for High Level's workflow automation
- product features.
- Make informed decisions about product roadmaps based on market trends,
- customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize user requirements and feature enhancements.
- Collaborate with customers to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for workflow automation, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and
- identify pain points.
- Translate user needs into clear and actionable product requirements, user
- stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering and design teams to ensure timely and high-quality
- product delivery.
- Plan and execute product launches, including creating go-to-market strategies,
- coordinating marketing efforts, and driving user adoption and engagement of workflow automation features
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and
- stakeholders, including executives.
- Act as a subject matter expert on workflow automation, providing guidance and
- support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive
- data-driven decision-making.
- Monitor customer feedback and conduct competitive analysis to identify areas for What we’re looking for;
- improvement and address customer pain points.
Domain Knowledge: Strong understanding of workflow automation concepts, technologies, integration frameworks and market trends.
Technical background: Ability to comprehend technical specifications, APIs, and integration frameworks. Comfort working with developers and understanding their requirements and constraints.
Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 2+ years as a Product Manager, preferably in SaaS, with expertise in workflow automation or related fields.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Experience in building integrations for automation platforms (e.g., Zapier, Integromat, PabblyConnect, n8n) and familiarity with ETL pipelines or serverless/cloud functions are desirable but not mandatory.
Indicative Interview Process:
Please note that the sequence and number of rounds may vary based on candidature, interim feedback, and role requirements.
Step 1: Introductions & Exploratory Call, duration 30 mins
The step aims to introduce High Level to you and help answer questions about our Vision, Mission, & Roadmap and get to know you better!
Step 2: Product Round - Case study, duration 60 mins
This round assesses your product management skills and abilities across various dimensions, such as strategic thinking, process understanding, product judgment, and problem-solving.
Step 3: Tech Round, duration 60 mins
The goal of this is to understand your understanding of tech systems and your stakeholder management skills.
Step 4: Cultural Fitment Round, duration 60 mins
The goal is to assess cultural fit by discussing values, behaviors, traits, and other relevant aspects to ensure alignment between the candidate and the company's culture
Step 5: Compensation Communication, duration 30 minutes
This step focuses on sharing the offer details, including role, level, expectations, and compensation, based on previous discussions.
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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Performance Bonus: Up to 20% of the base salary can be added on as a performance bonus.
About AbleCredit:
AbleCredit is on a mission to solve the Credit Gap of emerging economies. In India alone, the Credit Gap is over USD 5T (Trillion!). This is the single largest contributor to poverty, poor genie index and lack of opportunities. Founded by Serial Entrepreneurs and AI domain insiders, AbleCredit has one of the strongest founding teams around.
What You Will Do:
- Help build the AI led Credit Decisioning Engine which can generate a Credit Report for each loan case received by it.
- Work with the Credit team to build a Credit Risk Engine covering all the fundamental aspects of credit risk.
- Write Product Requirements by understanding the Credit Documentation written by the Credit Team.
- Help our customers adopt additional credit risk assessment methods which were not feasible earlier due to lack of technological capabilities of AI.
- Write and improve prompts used to generate report and sections of reports for loan applications.
- Collaborate with Designers to define and design new features, and write PRDs for the same.
- Collaborate with Credit and AI teams to adopt new alternative data sources and build credit risk frameworks to utilise the same.
- Collaborate with Engineering Team to deliver new features, write Release Notes
You Should Have:
- Between 5-10 years of total work experience.
- At least 3 years of experience in Product Management, and at least 2 years in Financial Analysis or related field.
- Working knowledge of Financial Analysis, and capability to read and interpret Financial Data.
- Working knowledge of basic Data Science concepts and methods.
- Working knowledge of modern product design and development tools (eg Figma)
- Strong understanding of product management frameworks.
- Excellent leadership and stakeholder management skills.
- Outstanding strategic planning and decision-making abilities.
Benefits:
- Remote First Policy
- Medical/Dental/Vision Insurance
- PTO & Holidays
- Life Insurance
Note on Compensation Policy:
Hiring and nurturing the best talent is the central part of our business focus. As a result, we try an provide not just better than market salary, but have a stong, performance-based incentive structure for all the employees. The quoted salary is based on our best understanding of the market and is subject to increase for the right candidate depending upon their fitment, skills, and experience.
- Building instranal dashboards to measure execution success of programs
- Identifying and build automated solutions for manual processes using data insights
- Supervising efficient working of all phases of product development.
- Administering the lifecycle of products from conceptualization to implementation, analyzing all business requirements and translating it into production
- Working closely with design, operations, engineering and testing teams in an agile environment to launch products with new features.
- Determine the product requirements through user engagement, translate requirements to detailed, crisp business requirements and user stories that can be used to create product specifications and architecture.
- To drive strategic projects aimed at improving the adoption of products/ services or their individual features
- Driving operational efficiency by continually refining operational processes and influencing Product/engineering teams to enable automation and scale
- Providing directions to the team on technical, deployment procedures, operational process & communication areas.
- Analyzing reports and following up process and results, and monitoring meetings to identify and suggest product improvements and trends
- Managing different teams and complex business processes and working across internal and external stakeholders
- Suggest product enhancements to improve user experience
- Perform quality assurance controls on products
- Prioritize the implementation of new features and set specific timelines
- Create support and training documents for internal and external users
Thrive is currently looking out for a rockstar Product Manager. S/he will be a very important person in Thrive's growth story. An ideal candidate will be someone who is highly data driven and understands the Indian consumer well. This person will be involved in the entire product development life-cycle; from concept through release.This person will also work directly with the founders of the company.
Responsibilities
- Manage entire product development life-cycle from conception to design, development and roll-out
- Conduct market research, users survey's (qualitative & quantitative) to understand changes in market requirements
- Build & maintain Product Requirement Documents, and contribute to product road-map
- Liaison between Business Development, Design and Engineering teams to keep everyone up-to date on product road-map and release schedule's
- Conduct A/B testing of new features/updates launched within the product to identify the right path forward
- Co-ordinate with Design and Engineering team to ensure timelines are being met on both sides; whilst keeping all relevant stakeholders upto date; Utilize JIRA for work and workflow visualization to optimize work.
- Perform competitor analysis and bench-marking
- Track progress of market specific product improvements and measure impact
Skills & Requirements
- 3+ years of experience developing web products with a background in technical product management or web development.
- An academic background in Computer Science or related engineering discipline.
- Experience working in startups or successful entrepreneurial adventures
- Strong quantitative capabilities; an an ability to understand analytics platforms
- Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences.
- Experience working with MySQL;
- Experience working with Google Analytics, HotJar, Google Tag Manager is a Plus!
- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
- Researching the various ways a particular product might be used, and who will use it.
- Sketching ideas and creating renderings, which are images on paper or on a computer that provide a visual of design ideas.
- Using computer software to develop virtual models of different designs.
- Creating physical prototypes of the designs.
- Examining materials and manufacturing requirements to determine production costs.
- Working with other specialists, such as engineers and manufacturers, to evaluate whether their design concepts will fill needs at a reasonable cost.
- Evaluating product safety, appearance, and function to determine if a design is practical.
- Presenting designs and demonstrate prototypes for approval.
- Working with engineers, production experts, and market research analysts to find out if their designs are feasible.
- Managing and building effective teamwork, bringing all stakeholder on board, training and leading a team of associates.
What you need to have:
- Must have handled Electronic Products development
- Should have experience as an Industrial designer and done demonstrations.
- Handled team and vendors, along with coordination with multiple departments
- Should be an effective communicator.
- Should have the speed that is keen to start ups.
- Strong Problem-solving skills.
- Must have experience in CAAD.
- Required education qualifications: MBA
- Past experience: Consumer Tech companies with 1-3 years experience/ 5-7 years’ experience
- Exp. level -5-8 Yrs/MBA from Premium institute and from Consumer tech companies only
Customer Obsession:
- Understand the customer needs and personas
- Seek input from users and Identify stated/unstated needs and opportunity areas
- Deep dive on identified opportunities to establish Product Market Fit
- Develop mechanisms to have a regular connection with users of the product
- Active listener who pays attention to detail
Innovation:
- Use data/anecdotes to generate new product/feature ideas against organizational goals
- Translate intangible ideas in ambiguous environments to tangible product definitions
- Curious to try a host of features; rigor to iterate even if ideas do not pick up
Execution excellence:
- Manage the Product roadmap and strive to meet key milestones
- Ability to slice ideas into epics and stories
- Prioritize the stories into backlog
- Partner with Design for product/feature definition & Engineering to deliver stories in a timely manner
- Track launched features against intended objectives/metrics and drive adoption
- Continuously iterate to improve the product incrementally but rapidly
Stakeholder Management-
- Seek inputs from relevant stakeholders for backlog creation and prioritization
- Align internal stakeholders on product prioritization, backlog and roadmap
- Anchor the Go-To-Market planning along with internal stakeholders to manage a smooth launch
- Product planning and execution throughout the lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
- Define the product strategy and roadmap, and own MRDs and PRDs with prioritized features
- Work with external third parties to assess partnerships opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition
- Create and articulate product development, improvement & further innovation (occasionally in front of investors or analysts), across internal and external client community
- Build, manage and retain team of high performing product managers
Requirements:
- At least 10 years of experience, at least 5 years of product management experience in a tier-1 product firm in fields related to e-Commerce, hyperlocal services, content, financial services, etc.
- Great people skills paired with a high level of assertiveness and very good communication
- Strong analytical, strategic and coordinating skills
- Sound knowledge and understanding of the current trends in lending business and technology
- Engineering training with additional training in business administration is a big plus
- Experience in Fintech technologies is an added advantage
Mystifly is currently seeking Product Manager responsible for driving the business into the future by setting the long-term vision and strategy for our product lines. Your primary responsibilities will be identifying potential features and products by conducting market research and generating product requirement specifications.
You will also work closely with the teams of engineers to build our products. We are looking for an extremely entrepreneurial Product Manager to innovate and execute the product initiatives across the company.
Responsibilities :
- Understand the marketplace and customer needs to set the long-term vision and strategy for our product lines.
- Market and lead competitive research and communicate actionable insights to decide on the overall goals of the releases.
- Identify, prioritize and execute on high-impact opportunities to light-up product features.
- Establish and manage the product release and overall release schedule timelines.
- Analyse metrics that inform the success of products and validate key findings with the data.
- Track progress and measure impact to drive successful business outcomes.
- Coordinate, collaborate and communicate clearly with teams within the company to enable proper solutions for customer requirements.
Requirements :
- 3-8 years of demonstrated success and subject matter expertise in Product Management, preferably from B2B Product experience, Airline distribution or payments & fin tech.
- Bachelor's Degree in Engineering and/or MBA from Tier I Institutes.
- Exceptional communication and interpersonal skills.
- Ability to operate in a fast-paced and dynamic environment.
- Sound business judgement; strategic and data analytical capabilities.
Product Manager
Job Description :
- Develop and define product roadmaps and feature concepts
- Work with engineering, design, marketing, business sales, and QA team to come up with time estimates and adhering to external commitments
- Identify new products, gather requirements, build and ship new products.
- Scope and prioritize activities based on business and customer impact
- Talk regularly with our customers and improve the product based on the feedback
- Define and continuously analyze metrics for the success of the product
- Be familiar with industry best practices for product management and explore improving processes at KredX
- Engage with multiple stakeholders within the organization
- Identifying all barriers to feature adoption (awareness, legal, regulatory, training, customer usage) and ensuring systematic elimination of the same
- Manage project delivery to ensure timely product launches
- Identify and unblock short term issues and hurdles while always keeping eyes on the long term prize
Requirements :
- 3+ years of product management experience
- First-principle thinking
- Prior experience in working on web and mobile apps
- Relentless focus on customer experience
- Ability to pull data using basic SQL queries and ask the right questions of data
- Ability to hack solutions using low-code / no-code approaches (like Zapier, Zoho Creator, AWS Honeycode, or any of such 100s of tools etc..)
- Keen interest in financial and investment landscape of India
- Prior experience in Fintech or Finance/Investment domain is a plus but not mandatory