About High Level:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 220,000 small & medium businesses. Our remote team of 300+ professionals operates across 15 nations.
About the role:
We are seeking a talented and experienced Product Manager to join our team and drive the development of our workflow automation capabilities.
Our Automation product serves over 120,000 monthly active accounts, automating more than 250,000 tasks per month through over 2 million executions. We aim to be the go-to automation platform that empowers individuals and businesses of all sizes to harness the full potential of automation and accomplish more in less time. As a PM, you will play a critical role in shaping the future of our product and SMBs in general.
As a Product Manager specializing in Workflow Automation, your role would involve overseeing the development and management of workflow automation products within the platform. You will work closely with cross-functional teams, including engineers, designers, marketers, and customer success to define, prioritize, and deliver innovative solutions that enable customers to streamline and automate their business processes.
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for High Level's workflow automation
- product features.
- Make informed decisions about product roadmaps based on market trends,
- customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize user requirements and feature enhancements.
- Collaborate with customers to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for workflow automation, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and
- identify pain points.
- Translate user needs into clear and actionable product requirements, user
- stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering and design teams to ensure timely and high-quality
- product delivery.
- Plan and execute product launches, including creating go-to-market strategies,
- coordinating marketing efforts, and driving user adoption and engagement of workflow automation features
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and
- stakeholders, including executives.
- Act as a subject matter expert on workflow automation, providing guidance and
- support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive
- data-driven decision-making.
- Monitor customer feedback and conduct competitive analysis to identify areas for What we’re looking for;
- improvement and address customer pain points.
Domain Knowledge: Strong understanding of workflow automation concepts, technologies, integration frameworks and market trends.
Technical background: Ability to comprehend technical specifications, APIs, and integration frameworks. Comfort working with developers and understanding their requirements and constraints.
Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 2+ years as a Product Manager, preferably in SaaS, with expertise in workflow automation or related fields.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Experience in building integrations for automation platforms (e.g., Zapier, Integromat, PabblyConnect, n8n) and familiarity with ETL pipelines or serverless/cloud functions are desirable but not mandatory.
Indicative Interview Process:
Please note that the sequence and number of rounds may vary based on candidature, interim feedback, and role requirements.
Step 1: Introductions & Exploratory Call, duration 30 mins
The step aims to introduce High Level to you and help answer questions about our Vision, Mission, & Roadmap and get to know you better!
Step 2: Product Round - Case study, duration 60 mins
This round assesses your product management skills and abilities across various dimensions, such as strategic thinking, process understanding, product judgment, and problem-solving.
Step 3: Tech Round, duration 60 mins
The goal of this is to understand your understanding of tech systems and your stakeholder management skills.
Step 4: Cultural Fitment Round, duration 60 mins
The goal is to assess cultural fit by discussing values, behaviors, traits, and other relevant aspects to ensure alignment between the candidate and the company's culture
Step 5: Compensation Communication, duration 30 minutes
This step focuses on sharing the offer details, including role, level, expectations, and compensation, based on previous discussions.
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
About HighLevel Inc.
About
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Company video
Connect with the team
Similar jobs
Location: Bangalore
Experience: 7-10 years
Job Type: Full-time
Overview:
We are seeking a skilled Java Lead with 7-10 years of experience for our Bangalore office. The ideal candidate will have a strong background in Java development, team leadership, and client-facing roles.
Key Responsibilities:
- Lead a team of Java developers, providing guidance and mentoring to ensure high-quality code and timely delivery.
- Collaborate with clients to understand requirements, present solutions, and manage expectations.
- Design, develop, and maintain complex Java-based applications.
- Ensure the team adheres to best practices in coding, testing, and documentation.
- Manage project timelines, deliverables, and resources effectively.
- Troubleshoot and resolve technical issues, ensuring smooth project execution.
Required Skills:
- Java Development: Extensive experience in Java, including frameworks like Spring and Hibernate.
- Team Leadership: Proven ability to lead and mentor a team of developers.
- Client Interaction: Strong client-facing skills with experience in requirement gathering and solution presentation.
-Project Management: Experience in managing project timelines and resources.
Preferred Qualifications:
- Experience with microservices architecture and cloud platforms.
- Familiarity with agile development methodologies.
Qualifications:
- Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
- Strong understanding of branding principles, design, and marketing strategies.
- Excellent communication and presentation skills.
- Results-driven with a track record of meeting or exceeding sales targets.
- Ability to build and maintain strong client relationships.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
If interested kindly share your updated resume at 82008 31681
What is the role?
Xoxoday is looking for a candidate who has a strong background in the design and implementation of scalable architecture and a good understanding of Algorithms, Data structures, and design patterns. Candidates must be ready to learn new tools, languages, and technologies
Basic Qualifications:
- At least 4 -7 years of experience as a software developer.
- At Least 3 years of experience in .net core C#, aws stack, ms sql server, mvc, nodejs experience is a plus
- Strong working knowledge in distributed event-driven messaging architecture/platform
- Strong knowledge in data access layer especially ability to work with stored procedure
- Established and stimulated software development standards and processes along with best practices for delivery of scalable and high-quality software.
- Production experience with AWS stack
- Fluent English speaker
Preferred Qualifications:
- Experience working with OOP languages.
- Experience designing and developing Microservices and SOA.
- Experience working with AWS Kinesis, Lambda, SQS, S3, ElastiCache, ElasticSearch, Kubernetes, EventBridge, RDS, CloudWatch, APIGateway
- Experience designing and building high-performance scalable web services.
- Experience in REST API design and implementation.
- Experience in unit testing, test automation, and continuous delivery.
- Experience with stream-processing and message-broker software.
Nice to have:
- Experience working with distributed teams.
- Ability to work independently and as part of a team.
- Ability to work quickly toward tight deadlines, and make smart tradeoffs between speed, accuracy, and maintainability.
- Bachelor's or Master's degree in computer science (or equivalent professional experience).
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
company growth.
● Manage business development and sales staff.
● Business Development activities and Lead generation for Staff Augmentation
Business and for IT Projects through various sources.
● Identifying the Partners and Vendors who would provide the resources on the
various Technical requirements of the clients
● Coordinating internal team and Client, Partner/Vendor team for signing up NDA,
Service Agreements and work orders
● Collecting Staff Augmentation requirements of the Clients
● Sourcing candidates profile from Partners/Vendors or Mist Minds Employees
profiles and sharing with clients
● Follow up on shortlisted candidates and coordinating candidates interview
● Deploying/On boarding the resources remote/offsite/onsite
Interaction with clients and responding to their messages/email during the initial
level interaction
● Coordination with Mist Minds or Partner’s Developer, team on Project status
● Involvement in Project Kickoff, Signoff, Closure, escalations
● Rate negotiations with Client and Partners/Vendors on selected resources and on
IT projects
● Maintaining good relationship with Partners/Vendors and Clients
● Manage day to day data activities related to prospects, opportunities, proposals,
orders etc using standard formats.
● Understanding Customers needs, designing and selling appropriate solutions.
Client database updating.
● Develop long-term high-level relationships with key contacts in assigned
accounts.
● Branding and Promotional activities.
Job Responsibilities:-
- Develop robust, scalable and maintainable machine learning models to answer business problems against large data sets.
- Build methods for document clustering, topic modeling, text classification, named entity recognition, sentiment analysis, and POS tagging.
- Perform elements of data cleaning, feature selection and feature engineering and organize experiments in conjunction with best practices.
- Benchmark, apply, and test algorithms against success metrics. Interpret the results in terms of relating those metrics to the business process.
- Work with development teams to ensure models can be implemented as part of a delivered solution replicable across many clients.
- Knowledge of Machine Learning, NLP, Document Classification, Topic Modeling and Information Extraction with a proven track record of applying them to real problems.
- Experience working with big data systems and big data concepts.
- Ability to provide clear and concise communication both with other technical teams and non-technical domain specialists.
- Strong team player; ability to provide both a strong individual contribution but also work as a team and contribute to wider goals is a must in this dynamic environment.
- Experience with noisy and/or unstructured textual data.
knowledge graph and NLP including summarization, topic modelling etc
- Strong coding ability with statistical analysis tools in Python or R, and general software development skills (source code management, debugging, testing, deployment, etc.)
- Working knowledge of various text mining algorithms and their use-cases such as keyword extraction, PLSA, LDA, HMM, CRF, deep learning & recurrent ANN, word2vec/doc2vec, Bayesian modeling.
- Strong understanding of text pre-processing and normalization techniques, such as tokenization,
- POS tagging and parsing and how they work at a low level.
- Excellent problem solving skills.
- Strong verbal and written communication skills
- Masters or higher in data mining or machine learning; or equivalent practical analytics / modelling experience
- Practical experience in using NLP related techniques and algorithms
- Experience in open source coding and communities desirable.
Able to containerize Models and associated modules and work in a Microservices environment
You will work in the India office (INO), which currently comprises ~1000 Firm members and external workers. You would oversee, guide and direct operations and strategy for all functions pertaining to Location management, Travel (Air, Ground transportation, Hotels and Guesthouses), Executive Assistants (90 members), Visual Graphics (50 members), Events management for the office, as well as personnel practices for our support staff.
You would work very closely with the Office Manager and senior leadership of the Firm in this role. You will also engage extensively with the Director of Professional Development, Director of Finance and Director of Strategic Initiatives for the India office. You would connect and collaborate with the local Partner group and different office functional teams (e.g., IT/ finance, etc.) besides your regional/ global counterparts.
What You'll Do:
- You would be responsible for end-to-end planning, strategy, and guidance on all activities pertaining to Real estate, Assistants cohort, Visual Graphics, Travel, Events and operations for the office, and personnel management for the support staff.
- You will engage with stakeholders at multiple levels to strategize, manage and problem-solve on-the-job to ensure that the office is compliant with all legal and regulatory requirements surrounding these areas of work.
- You would design and oversee personnel practices for support staff across departments, including recruiting, evaluation, compensation, benefits, training, and development.
- In addition, you would mentor and provide leadership support to functional managers to ensure that high-quality support is provided to consultants; establish and monitor adherence to core processes and policies and constantly innovate support models to continuously enhance efficiency and effectiveness.
- You would be responsible for overseeing physical facilities (e.g., lease arrangements, construction projects), working with leadership and Firm Real Estate to design optimal solutions that balance cost and functionality. You would work with functional managers to develop financial plans and track/report key performance metrics; with office leadership and finance team, manage office support economics and proactively identify and execute improvement opportunities.
- As appropriate, you would need to facilitate external administrative interactions - e.g., government and regulatory bodies, service agents, tax, corporate registrations. As and when needed, you would be required to support office leadership in risk management, including client arrangements, confidentiality and working papers processes, disaster preparations and business continuity planning.
- You would oversee the events function within the office; providing guidance on every event undertaken by the team.
- You would also manage the travel function for INO, driving strategic partnerships and providing oversight on travel operations.
- You would be expected to liaise with Firm/regional leaders and other cells to integrate the office with relevant administrative networks, processes and policies and share and implement best practices where appropriate.
Qualifications :
The ideal candidate will have:
- 15+ years' experience in managing administration, travel and personnel-related operations, strategy, and compliances for a large-sized organization or multinational company
- At least a Bachelor's degree; an MBA would be an added advantage
- Broad business acumen; finance/ operations knowledge will be a plus
- Thorough familiarity with office administration, real estate, personnel management, travel, and events
- Senior presence and ability to develop strong, collaborative relationships with office/practice leaders
- Excellent problem solving, analytic, and project management skills
- Outstanding communication and negotiation skills
- Strong team leadership and people development ability