Relationship Manager & Sr Relationship Manager

Job Description

Den monk is hiring for a Tele-sales Executive at its own office in Janakpuri, New Delhi. The job roles and responsibilities are given below:

·        Initiate Outbound Calls to Potential B2B Customers Using Established Sales Scripts and Strategies to Generate Leads and Close Sales Deals.

·        Identify Business Needs and Provide Accurate Information About Products Including Features, Benefits, And Pricing, While Understanding the Customer's Industry, Market, And Pain Points.

·        Develop and Nurture Relationships with Potential Customers, Understand Their Business Requirements, And Provide Tailored Solutions to Meet Their Needs.

·        Conduct Research to Identify and Target Potential B2B Customers, Including Market Segments, Industries, And Geographic Regions.

·        Follow Up on Leads and Inquiries Received Via Phone, Email, Or Other Communication Channels in A Timely and Professional Manner.

·        Stay Updated on Product Knowledge, Industry Trends, And Competitor Activities to Effectively Position Products or Services in The B2B Market. Prepare and Present Sales Proposals, Negotiate Pricing and Contract Terms, And Close Sales Deals.

·        Qualifications and Requirements: Bachelor's Degree in Business, Marketing, Or A Related Field, With Relevant Experience in Inside Sales and business development.

·        Preferably in A B2B Environment. 

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Job Description:

Give clear and accurate information on the current immigration laws & policies.

Provide a fair and neutral evaluation of a candidate's profile.

Provide insights into the options available to enable the candidates & their families to make an educated choice & the right decision.

Provide a personal global career strategy customized to your needs...

Promote the company's products and services.

Meet the assigned targets.

Desired Profile :

Prior experience in any Sales & Marketing/ Overseas Education / Immigration / Sales or Counseling /Tele sales / Business Development / inside sales etc...

Excellent communication skills & command of English

Excellent problem-solving and customer service skills

Familiarity with computers and the internet

Passion to learn and grow

Responsible and motivated to give your best

Team skills and strong relationship-building skills.

Ability to accomplish results.

We’re looking for an experienced Regional Sales Intern to fuel growth at

Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

🙋‍ The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill.
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are very punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

💻 Responsibilities:

• “Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc)
• Own the assigned region
• Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
• Evaluate customer's skills, and needs and build productive long-lasting relationships
• Meet personal and team sales targets
• Research accounts and generates or follow through sales leads
• Attend meetings, sales events and training to keep abreast of the latest developments
• Report and provide feedback to management using financial statistical data
• Maintain and expand client database within your assigned territory

✅ Must Haves:

• 0.5 years+ of sales experience/strong drive to make a career in sales
• Familiarity with different sales techniques
• Computer use competency
• Can do & Competitive attitude
• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven
• Comfortable on the phone
• Able to work independently
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

🤙 What's the interview process like? Yes, we do have a process, and it’s simple. Step 1: You apply for the job. Step 2: Quick intro call with the founders. Step 3: A round where we evaluate your assignment along with you. Step 4: One round of interviews to gauge if you are a good culture fit. Step 5: Job Offer (contingent on the above steps). Step 6: Welcome to the Quoality! 🙂

So, think we’re a good fit? Then let’s roll.🤘

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Who are we?

Storeking is an organization that has dedicated itself to transforming rural retail business through technology and playing a vital role in shaping the business eco system since 2012

Where are we?

Storeking Campus is located in the serene out skirts of Bangalore on Mysore road (about 3 KMs from NICE road) where the air is still fresh; we are amidst a lot of greenery, noise free ambience with friendly work hours. Facility to reach our campus is easy with a Shuttle service at a subsidized cost from Metro stations to Campus.

What do we do?

We are an organization that had pioneered in digitizing Rural India using Cutting edge Technology to cater Rural Consumers

If you are passionate about rural India and want to contribute meaningfully to the growth of Rural India, join us to in our growth story

What is your role?

Based in Bengaluru, this position is responsible for driving the StoreKing’s vision of disrupting distribution in Bharat. This is an exciting opportunity to be a part of Digital Economy of Bharat. This role is ideal for candidates who enjoy multi-dimensional/entrepreneurial role involves Concept Sales (Physical & Financial), Marketing, Channel Management, Business Development and Strategic Planning.

Duties & Responsibilities -

• Client Relations:  Ability to speak directly with customers/consumers & establish, Maintain, Retain and Grow professional relationship with clients and to draw a map to bring customers in Bharat to adopt digitization.
• Set & Monitor Goals: Create Monthly/Quarterly sales forecast & customer acquisition plans to be self-driven to achieve the same.
• Territory: Will be representative/accountable (Also work alongside the existing team to ensure seamless process to achieve goals) of assigned territory to improve revenue/customer base and maintain professional relationships.
• Assess Practices to create Improvement: Responsible for periodic assessment of the existing practices and contribute positively towards the improvement to achieve set goals of individual as well as for the organization.
• Training & Up-Skilling: Willing to undergo training as directed by organization and upskill oneself be various means available online and during work.
• Communication & Reporting: Ability to interact with customers of all levels and translating this into the actual requirements and report back to organization to achieve set goals.

KPIs -

Candidate’s KPIs measured in the following parameters,

• Customer Acquisition.
• Customer Retention – Low iteration ratio.
• Revenue generated – from new & existing customers.

What are we looking for in you?

eligibility Criteria -

• Candidates should have an MBA degree – Preferably in Sales/Marketing streams.
• Candidates should possess the basic knowledge of MS Office (Excel, Word & PowerPoint) & G-Suite & willing to learn online CRM, S&M tools.
• Candidate with multiple speaking/writing languages are preferred (South Indian).
• Candidates with excellent communication skills which suit the described profile are preferred.
• Strong knowledge of fundamentals of Management, reporting is a must

Candidates who are Aggressive, Go – Getter Attitude & Business Acumen, Analytical thinking & Problem Solving Ability are preferred    

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.