QA Engineer

About the Role

We are looking for a highly skilled and experienced Full Stack Software Development Engineer to join our team focused on building and enhancing an Agentic AI Framework. You will be instrumental in developing scalable, reliable, and intelligent AI-based systems, contributing across the stack—from front-end interfaces to back-end infrastructure, and cloud deployment pipelines.

This is a dynamic and forward-thinking role, perfect for developers passionate about AI/ML advancements and keen to continuously grow in the evolving landscape of software engineering.

Key Responsibilities

• Design, develop, and maintain scalable and responsive front-end and back-end components of the Agentic AI Framework.
• Implement RESTful and GraphQL APIs for seamless integration across services.
• Optimize performance and ensure high availability across distributed systems.
• Collaborate with cross-functional teams including AI/ML engineers, data scientists, and DevOps.
• Write clean, maintainable, and testable code.
• Contribute to architecture discussions, code reviews, and project planning.
• Keep up-to-date with advancements in AI/ML algorithms, frameworks, and data science practices.
• Act as a primary point of contact for L3/L4 production support, including:

o  Debugging and resolving live issues

o  Delivering hot patches and quick fixes

o  Managing emergency and planned production releases

·      Own and operate the release lifecycle including version control, deployment, rollback strategies, and documentation

• Support deployment, monitoring, and scaling efforts using DevOps and cloud infrastructure.

Required Skills

• Front-end: React.js, TypeScript, HTML5, CSS3, Redux, Tailwind or Material UI
• Back-end: Java, Kotlin, Spring Boot, Node.js
• Databases: PostgreSQL, Redis, MongoDB, MySQL
• Architecture: Microservices, API Gateways, Event-driven architecture
• DevOps (Preferred): Docker, Kubernetes, CI/CD (e.g., Jenkins, GitHub Actions), AWS/GCP/Azure
• Testing: JUnit, Jest, Selenium, Postman
• Strong understanding of design patterns, data structures, and algorithms
• Familiarity or keen interest in AI/ML, LLMs, data science tools, and workflows

Nice to Have

• Experience with observability tools (Grafana, Prometheus, ELK stack)
• Japanese language proficiency (not mandatory, but a plus)

Who You Are

• A problem-solver with a proactive mindset
• Able to adapt quickly to new technologies and challenges
• Comfortable working in a fast-paced, innovative environment
• Collaborative with excellent communication skills

Perks & Benefits

• Learning support for AI/ML upskilling
• International and diverse team culture

Work on cutting-edge AI-driven products

The client provides a unique platform that aims to revolutionize the way direct-to-consumer (D2C) brands interact with their consumers in the offline & online spaces and grow their sales & profitability. 

The Product Manager will be responsible for the complete product life cycle, from early-stage research and ideation, through implementation & iteration based on business process definition and its key metrics.

We're dedicated to the agile methodology and are believers in lean product development. We are looking for people who are eager to deliver across the entirety of the product development lifecycle and areas. We are keen that you bring experience that you can impart to the rest of us but also are motivated to improve in many other skills and be humble enough to take the initiative to unlearn & learn.

Key Requirements

- Experience as a Business Analyst or as a product manager, preferably from a product development, product-based, or Tech Platform based company.

- Understanding Business Processes, Output, and Input Metrics is essential.

- Experience working closely with design and development teams in an agile software development environment.

- Communication, networking, and stakeholder management skills.

- Creativity in problem-solving combined with an anything is possible attitude.

- Ability to expertly marry qualitative and quantitative inputs to form deep customer insight.

- Ability to think long-term strategically as well as get engaged in the day-to-day execution details.

- Technical knowledge and ability to learn complex, technical topics quickly and articulate & explain them simply.

- Understand the trade-offs of implementation and help dev teams to make the right call.

- Passion for technology trends, emerging architectures, and fundamentals of creating a scalable and user-friendly system.

What You'll Do

- Drive the technical vision and roadmap for your product area with Backlogs assembled to create a world-class technology platform for retail & e-commerce. ( Phygital)

- Process Definition and detailing of requirements, workflow, user interfaces, business logic, and key business metrics (Input and Output).

- Able to map Epics, User Stories from the Business Requirements and Process Flows.

- Design & solidify the software development processes as the development processes are getting defined at this time.

- Use data to derive insights from usage and feature adoption.

- Hire and grow the team, while working alongside them

Preferred Skillsets:

• Understanding of e-commerce & Retail domain

• Expertise in Microsoft applications – Excel, Word, PPT, etc.

• Experience in Agile development tools like Confluence, JIRA, Redmine, etc.

• Strong written and verbal communication skills

Qualifications:

• B.E/MBA from Tier 1 /2 Institutes

• 4+ years of overall experience Desired, Min – 2 Years.

Role Overview:

As an ABBY Support Engineer, you will play a crucial role in designing, implementing, and supporting automation solutions, with a strong focus on ABBYY FlexiCapture and related OCR/Data Capture technologies. You will collaborate with cross-functional teams to drive automation efficiencies and ensure seamless integration with enterprise applications.

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Key Responsibilities:

• Provide technical support for ABBYY FlexiCapture, troubleshooting and resolving issues related to OCR, data extraction, and integration.

• Work closely with business analysts and stakeholders to understand requirements and configure ABBYY solutions accordingly.

• Participate in design sessions to determine technical feasibility, scalability, and performance considerations.

• Develop, customize, and optimize ABBYY FlexiCapture templates, scripts, and workflows to enhance automation effectiveness.

• Ensure seamless integration of ABBYY with various enterprise applications through APIs and connectors.

• Collaborate with RPA developers using Blue Prism, UiPath, and Power Automate for end-to-end automation solutions.

• Maintain technical documentation, including solution designs, troubleshooting guides, and best practices.

• Conduct UAT sessions, deploy solutions, and support post-implementation hypercare.

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Required Skills & Qualifications:

• 2-4 years of experience in software development and automation support.

• 1+ year of hands-on experience with ABBYY FlexiCapture (OCR, Data Capture, Template Creation, and Scripting).

• Strong knowledge of SQL and experience in database query optimization.

• Familiarity with .NET, Java, or Python for scripting and automation.

• Understanding of CRUD operations and relational database management.

• Knowledge of API integration and working with REST/SOAP services.

• Exposure to RPA tools (UiPath, Blue Prism) is a plus.

• Strong analytical and problem-solving skills with an eagerness to learn new technologies.

• Excellent communication skills and ability to collaborate with cross-functional teams.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Job Description: .Net Developer (Software Engineer)

Location: Customer Location – Mumbai (Lower Parel) Work Arrangement: Work from Office Availability: Immediate joiners only

Experience:

- Minimum 3+ years of overall experience in software development -

At least 2+ years of experience with .Net Frameworks and .Net Core (mandatory)

Technical Skills - Mandatory - Proficiency in OOP concepts and C# - Good database management skills - Experience with solving complex problems - Familiarity with handling production issues

Preferred Skills - Nice to have: - Knowledge of AWS or other cloud platforms

Attributes: - Net Frameworks and .Net Core (Rating: 4/5) - Strong problem-solving skills (Rating: 3/5) - Excellent communication skills (Rating: 3/5) - Positive attitude, professionalism, work ethic (Rating: 4/5)

Key Responsibilities: - Develop and maintain .Net applications - Collaborate with cross-functional teams - Troubleshoot and resolve production issues - Build bug-free code and ensure high code quality and continuously improve code quality and performance

Qualifications: - BSc or BE on IT, Computer Science, Engineering, or a related field 

SOCIAL MEDIA MANAGER

Tesseract Esports is looking for an experienced, creative and passionate Social Media Manager to join our team. As a Social Media Manager you will be responsible for managing all our social media accounts including those of our owned/co-owned/shared/white-label projects and IPs. You will be responsible for developing and implementing social media strategies in order to increase online presence and improve our marketing efforts for our brand and projects.

You will be working closely with the operations and creative teams and other client staff for successful implementation of social media plans and campaigns.

About Tesseract Esports

Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.

We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.

Requirements/Skills

• Passionate about gaming and Esports.
• Excellent interpersonal, presentation, verbal and written communication skills.
• Excellent knowledge of Facebook, Twitter, Instagram, YouTube, LinkedIn and other major social media platforms and best practices.
• Excellent copywriting skills.
• Proficient computer skills, Microsoft Office Suite & Google Suite.
• General Knowledge of Search Engine Optimization (SEO), internet ranking for web content, keyword research, google analytics and web traffic metrics.
• Ability to plan and execute long-term and short-term social media campaigns
• Working knowledge of multi-social posting platforms such as Hubspot and Agora Pulse.
• Good understanding of social media KPIs and social media marketing strategy.
• Good time management, multi-tasking, problem solving and analytical skills.
• Ability to work in a highly collaborative and fast paced work environment.

You will be responsible for (not limited to)

• Manage, administer and grow all existing and new company social networks including Facebook, Twitter, Instagram, YouTube, LinkedIn etc.
• Create and execute social media plans and campaigns for different projects by collaborating with the content team and client staff.
• Develop and implement social media plans, competitions, strategies and campaigns to build brand/company/project awareness and drive engagement.
• Incorporate optimization strategies, analyze data and research best ways to increase traffic.
• Track, tabulate and report social media metrics consistently
• Oversee day to day management of campaigns, review success of campaigns and develop ways to improve.
• Research new media platforms, trends and industry opportunities in gaming and Esports.
• Provide feedback from social media trends and research to different teams.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Monitor SEO and user engagement and suggest content optimization
• Communicate with followers and respond to queries in a timely manner.

Your Experience

1-3 years experience in related field (Social Media Manager, Community Manager, Social Media Specialist, Marketing, PR, Communications, Gaming, Esports etc.)

What we will be excited to see in you

• Strong understanding of local and global gaming and esports ecosystems
• Social Management/Community building experience in gaming and esports field.
• Experience in setting up and optimizing google ad word campaigns
• Self-Learning

• Overall 4 years development experience with 2+ years of professional experience working with React Native
• An understanding of React Native best practices and a commitment to following them.
• Experience with popular React Native workflows such as Redux and ESLint, Jest, Enzyme.
• Experience with Agile development, scrum.

Your job responsibilities include

• Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
• Reviewing technical requirements and adapting those into a Force.com application.
• Communicating with end-users to fully understand client expectations.
• Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
• Requirement analysis, database design, coding, testing, implementation and maintenance of Salesforce and associated software applications.
• Managing technical delivery of integrations and custom extensions.
• Providing hands-on support in software/application architecture, development, design, independent analysis and problem resolution.
• Overseeing development, design, UI and technology integration efforts for effective completion of a project.
• Salesforce.com setup, configuration, customization, data Migration and deployment of applications to Force.com platform
• Providing guidance to clients over technology, processes and applications while updating them on regular project related developments.

• 3+ years of experience in Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands on experience in Salesforce Lightning development.
• Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
• Solid experience of Lightning component development and Salesforce customization.
• Convert business requirements into well-architected solutions that best leverage the Salesforce.com platform. Develop the technical Design, custom solution and system design based on lightning platform
• Minimum of 6 months Lightning Component development experience.
• Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
• Minimum of 6 months experience with Lightning Design System framework.
• JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
• Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
• Implementing REST integration (Salesforce.com web services API, REST API, JSON, Apex, HTML)
• Being a Certified Force.com Developer is a must, an Advanced Developer is highly desirable
• Strong knowledge of Agile methodology
• Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
• Experience in SFDC customization, integration and administration
• The ability to lead workshops and provide direction to your team members
• Excellent communication and presentation skills