Process Specialist

Minimum 6+ years of experience building global enterprise level systems Extensive experience developing complex distributed event-based microservices using C#/.Net Core Knowledge with containerisation (Docker, Kubernetes) Experience with cloud platforms (Azure, AWS) Exposure with distributed messaging / streaming platforms (Apache Kafka) Involvement building CI/CD pipelines (ideally Azure DevOps) Excellent knowledge of Relational Databases SQL and No-SQL databases

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

Proficient in Golang, Python, Java, C++, or Ruby (at least one)

Strong grasp of system design, data structures, and algorithms

Experience with RESTful APIs, relational and NoSQL databases

Proven ability to mentor developers and drive quality delivery

Track record of building high-performance, scalable systems

Excellent communication and problem-solving skills

Experience in consulting or contractor roles is a plus

Job Description

▪ You are responsible for setting up, operating, and monitoring LS system solutions on premise and in the cloud

▪ You are responsible for the analysis and long-term elimination of system errors

▪ You provide support in the area of ​​information and IT security

▪ You will work on the strategic further development and optimize the platform used

▪ You will work in a global, international team requirement profile

▪ You have successfully completed an apprenticeship / degree in the field of IT

▪ You can demonstrate in-depth knowledge and experience in the following areas:

▪ PostgreSQL databases

▪ Linux (e.g. Ubuntu, Oracle Linux, RHEL)

▪ Windows (e.g. Windows Server 2019/2022)

▪ Automation / IaC (e.g. Ansible, Terraform)

▪ Containerization with Kubernetes / Virtualization with Vmware is an advantage

▪ Service APIs (AWS, Azure)

▪ You have very good knowledge of English, knowledge of German is an advantage

▪ You are a born team player, show high commitment and are resilient

LogiNext is looking for a technically savvy and experienced Principal Software Engineer - Client Success  to be part of the support team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client’s operations team, engineering team .

Responsibilities 

• Troubleshoot application and software related issues and determine the root cause for the issues
• Work on defined SLAs to ensure that our client receives the best of the services
• Provide minor enhancements, production, and technical support to LogiNext’s enterprise clients
• Monitor production alerts and escalate the issues for any anomalies in the system
• Ensure complete compliance of ticketing tool and report metrics on a daily basis
• Work with the existing engineering team to maintain highly scalable and secure products
• Manage and prioritize multiple work requirements to meet deadlines by working independently and leading a team 

Requirements

• Bachelor’s degree in Computer Science, Information Technology or related field
• 8 to 10 years experience in a production support role or in software development using Java, J2EE, Spring, RESTful APIs, MySQL, MongoDB
• Expertise on production support processes such as incident or change management, call triaging, critical issue procedures

• Experience in writing and maintaining scripts to monitor system activity and automate production support activities that enable efficiency and productivity of Customer Success team
• Proficiency in troubleshooting, root-cause analysis, SLA adherence and metrics reporting for large enterprises 
• Knowledge of monitoring tools, alert escalation, customer and other stakeholder management
• Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued
• Providing support on weekends on a rotational basis
• Expereince in team management

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Location:- Indore

Role:- Node Js 

Experience:- 1 to 3 Year

Responsibilities:-

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions {may include databases, key-value stores, blob stores, etc.}

• Strong proficiency with JavaScript {or CoffeeScript depending on your technology stack}
• Knowledge of Node.js and frameworks available for it {such as Express, StrongLoop, etc depending on your technology stack}
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding fundamental design principles behind a scalable application
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests

Bluetick Softech Private Limited 

Location :- First floor samachar bhawan behind Dainik bhaskar Office Press complex AB road, Indore