Process Specialist

About Company:

Gevme is a Singapore-based fast-growing, leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast-moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme.

We are seeking a Customer Success Assistant Manager to lead a team of Customer Success Representatives (CSRs) on Service Desk and Chat. Your ultimate goal will be to drive customer adoption, maximize value from our platform, and turn end-users into active brand advocates.

Location: Remote/Work from Home

What winning in this role looks like:

CS Team Management & Leadership

• Lead, hire, train, and mentor a high-performing, diverse, and inclusive team of Customer Success Representatives (CSRs).
• Set a clear bar for excellence and conduct regular evaluations and coaching.
• Drive team technical readiness, manage blocker escalations, and orchestrate technical resources to accelerate cross-cloud workload projects to production.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.

Product Expertise & Consultation

• Maintain a deep understanding of Gevme products and industry knowledge to effectively guide customers on best practice.
• Partner with Sales, Onboarding Consultants, and Technical teams (Technical Client Managers, Technical Consultants, and Solutions Engineers) post-sales to ensure successful product implementation, optimal results, and ROI for clients.
• Promote product enthusiasm, locate brand ambassadors, and assist in identifying additional revenue opportunities by listening to and understanding client needs (though there is no personal quota).

Training & Internal Contribution

• Create and deliver training courses and educational materials for internal and external customers via on-site and online presentations, webinars, and workshops.
• Manage and execute projects geared to drive adoption of new products and services with customers.
• Review customer complaints and provide input and ideas to internal teams to continuously improve the product, systems, resources, and the overall customer experience.
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Collaboration & Operational Excellence

• Possess exceptional cross-team collaboration and communication, partnering with all Gevme stakeholders to drive CSR role clarity, account coverage, project assignment, and effective cross-team collaboration.
• Drive operational excellence, including timely consumption opportunity management, high-quality reporting and insights, and delivery portfolio health.
• Manage a successful business by supporting sales, handling timely resourcing and contract renewals, while creating an environment for team success.

Requirements

Education:

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field preferred.

PMP or other project management certification preferred.

Certification in one or more of the following technologies preferred: Certified in Events Planner or MICE.

Experience:

• Min 3+ years of experience in team management
• Min 3+ years in technical consultation or program delivery, with demonstrated capability in managing complex projects and support engagements. 

Working timezone:

• Singapore timezone GMT+8.

Executive Communication:

• You are a thought leader with executive presence, capable of holding CxO and BDM level discussions. Exceptional interpersonal, verbal, written, and presentation skills are a must.

Business & Technical Acumen:

• Possesses business savvy to understand the mechanics of customers’ operations and technical comfort to easily understand the product and its potential.

Strategic & Analytical Thinking:

• A strategic thinker who can see beyond expressed needs, understand market direction, unlock value from data, and map customer needs to solutions.

Collaboration & Influence:

• Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers.

Emotional Intelligence:

• Mature, with a high emotional quotient, demonstrating patience, calmness under pressure, attentiveness, empathy, and a polite demeanor to build strong business relationships.

Drive & Autonomy:

• Able to work autonomously and possess a very high level of energy, curiosity, and desire to constantly improve.

We are seeking an experienced and visionary Product Strategist to lead the strategic planning and positioning of our products in the market. The ideal candidate will be responsible for identifying market opportunities, aligning product development with business goals, and delivering customer-centric solutions that drive growth and innovation.

Key Responsibilities:

• Develop and communicate clear product strategies aligned with business objectives and market needs.
• Conduct market research, competitor analysis, and trend forecasting to identify growth opportunities.
• Collaborate with cross-functional teams including Product Management, Marketing, Sales, and Engineering to ensure alignment on strategy and execution.
• Define product vision, positioning, value propositions, and go-to-market plans.
• Analyze customer insights and user feedback to inform product direction and improvements.
• Create strategic roadmaps, product lifecycle plans, and innovation pipelines.
• Work with data analytics teams to assess product performance and recommend strategic pivots when needed.
• Advocate for user needs while balancing business and technical constraints.

Requirements:

• Bachelor’s or Master’s degree in Business, Marketing, Product Management, or a related field.
• 4+ years of experience in product strategy, product management, or business strategy, preferably in a tech-driven environment.
• Proven ability to build and execute successful product strategies and roadmaps.
• Strong analytical and problem-solving skills, with a data-driven mindset.
• Excellent communication and storytelling abilities to articulate product vision and strategy to stakeholders.
• Experience working with agile teams and frameworks.
• Familiarity with tools such as Jira, Confluence, Productboard, Aha!, or similar platforms.

Join the Coolest Crew at BBFT: Business Development Candidate Wanted!

About BBFT:

BBFT isn't just a company—it's a movement. Building Brands for Tomorrow (BBFT) is a platform where investors and brands meet for investment success. The company operates primarily into the category Food & Beverages (F&B) and Retail brands. BBFT specializes in franchise consulting, Fund-raising, Pitch-decks, and founder-focused consulting. Over the past few years BBFT’s work has garnered recognition in esteemed publications like Hindu, Your story, Business Standard, Economic Times, and more.

Compensation & Benefits:

• CTC: Up to 4 LPA + Incentives
• Forget the humdrum 9-5 grind. Your vibe and freedom are top priorities here
• We're all about keeping it chill with a flat hierarchy vibe
• Mentorship by an IIM scholar
• Interaction with professionals across F&B, retail, and investment sectors

What Purpose Would You Serve?

At BBFT (Building Brands for Tomorrow), we're not just about business—we're about shaping the future of F&B and retail. As a Business Development Associate, your mission is to drive Franchise sales, shake up the industry, and expand new brands into dynamic fold through Franchising. 

What You Need to Bring to the Table:

• Sparkling Personality: You light up a room and thrive on making connections.
• Sales Savvy: You've got the gift of gab and a knack for closing deals.
• Entrepreneurial mindset: We seek innovative problem-solvers with entrepreneurial spark 
• Startup Spirit: You love the adrenaline rush of a fast-paced environment.
• Passion for Food & Brands: Cafe hoppers and restaurant enthusiasts, this one's for you!
• Go-Getter Attitude: You're hungry for success and ready to hustle hard.
• Experience: Prior experience in entrepreneurship, sales, franchise sales, or business development is a big plus!

Are You Ready for the Coolest Chapter of Your Life?

Join us at the heart of South Delhi, where innovation meets ambition. BBFT offers a fast-track to success. Experience five years' worth of growth in just one year. Dive deep into a booming industry and unlock your potential. You'll be front and center, interacting with industry titans in food & fashion. BBFT isn't just a job – it's a VIP pass to the future of business 

Ready to Make Your Mark? Apply Now and Let's Build Brands for Tomorrow!

Job Title: CRM/ERP Developer

Job Summary:

We are looking for a talented CRM/ERP Developer to join our team and help us build and customize CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) solutions. The ideal candidate will have a strong background in software development and experience working with CRM and ERP systems. You will be responsible for designing, developing, testing, and deploying custom modules, integrations, and enhancements to meet the specific needs of our organization and clients. If you are passionate about leveraging technology to optimize business processes and improve customer experiences, we want to hear from you.

Responsibilities:

1. Collaborate with stakeholders to understand business requirements and translate them into technical solutions within CRM and ERP systems.
2. Design, develop, test, and deploy customizations, extensions, and integrations for CRM and ERP platforms.
3. Customize and configure CRM and ERP systems to meet specific business needs, including workflows, user interfaces, reports, and dashboards.
4. Develop and maintain documentation for customizations, configurations, and integrations.
5. Troubleshoot and resolve issues related to CRM and ERP systems, including data quality, performance, and integration issues.
6. Stay up-to-date with the latest trends and best practices in CRM and ERP development and integration.
7. Collaborate with cross-functional teams, including business analysts, system administrators, and end-users, to ensure successful project delivery.
8. Provide technical support and assistance to internal teams and clients as needed.

Requirements:

1. Bachelor's degree in Computer Science, Information Systems, or a related field.
2. Proven experience as a Software Developer or Software Engineer, with specific experience in CRM and/or ERP development.
3. Proficiency in programming languages commonly used in CRM and ERP development, such as JavaScript (for CRM customization), C#, Java, or Python.
4. Experience with CRM platforms such as Salesforce, Microsoft Dynamics CRM, or Zoho CRM.
5. Experience with ERP systems such as SAP, Oracle E-Business Suite, Microsoft Dynamics 365, or NetSuite.
6. Strong understanding of CRM and ERP concepts, including data models, business processes, and integration mechanisms.
7. Experience with web services and APIs for integrating CRM and ERP systems with other applications and data sources.
8. Excellent problem-solving skills and attention to detail.
9. Strong communication and collaboration skills.
10. Ability to work independently and as part of a team.
11. Certification in relevant CRM and ERP platforms is a plus.

Benefits:

• Competitive salary
• Opportunities for professional development and career growth
• Dynamic and collaborative work environment
• Flexible work arrangements

If you are passionate about CRM and ERP development and want to contribute to the success of our organization and clients, apply now with your resume and cover letter.

Min Exp – 4 years

Location – Dwarka, Delhi

Immediate joiners are preferred

About the company – We are a web development and digital marketing company in Delhi, India. We have been serving our clients globally since 2012. We offer quality assured and revenue driven digital services at affordable rate.

Role summary - We seek an experienced Web3 Developer to join our team and help us build and maintain our Ecosystem based on blockchain. Our platform is built using React for the front end, Node.js, TypeScript, MongoDB for the backend, and Solidity for smart contracts. Someone passionate about blockchain technology and with a strong understanding of the Web3 ecosystem.

Responsibilities:

1. Blockchain Solution Design:

• Collaborate with stakeholders to understand business requirements and identify areas where blockchain technology can add value.
• Design and architect blockchain solutions, including selecting appropriate blockchain platforms, consensus mechanisms, data structures, and smart contract frameworks.
• Develop technical specifications, system architectures, and integration strategies for blockchain-based applications.
• Ensure blockchain solutions align with industry best practices, security standards, and compliance requirements.

2. Blockchain Development:

• Lead the development and implementation of blockchain applications, smart contracts, and decentralized protocols.
• Design and implement APIs and integration points for seamless interaction between blockchain and existing enterprise systems.
• Conduct thorough testing and debugging to ensure blockchain solutions' performance, security, and reliability.
• Collaborate with development teams to define blockchain development coding standards and best practices.

3. Security and Privacy:

• Implement robust security measures, encryption techniques, and access controls to protect blockchain data and transactions.
• Address privacy concerns and design solutions that ensure the confidentiality of sensitive information while maintaining transparency.
• Stay up-to-date with the latest security vulnerabilities and recommend strategies to mitigate risks in blockchain implementations.

4. Scalability and Performance Optimization:

• Optimize blockchain solutions to enhance scalability, transaction throughput, and system performance.
• Evaluate and implement scaling solutions, such as sharding, sidechains, or layer 2 protocols, to address the limitations of blockchain platforms.
• Conduct load testing and performance tuning to identify bottlenecks and optimize resource utilization.

5. Blockchain Governance and Consensus:

• Define governance models and consensus mechanisms suitable for specific use cases and industry requirements.
• Assess and recommend appropriate consensus algorithms, such as Proof of Work (PoW), Proof of Stake (PoS), or Practical Byzantine Fault Tolerance (PBFT), based on the project's needs.
• Establish protocols for transaction validation, block verification, and network participation.

6. Research and Innovation:

• Stay updated with the latest advancements and emerging trends in blockchain technology.
• Conduct research and experimentation to explore the potential of new blockchain platforms, protocols, and tools.
• Evaluate and recommend third-party blockchain solutions, frameworks, and libraries to accelerate development processes.

7. Collaboration and Leadership:

• Collaborate with cross-functional teams, including developers, engineers, product managers, and business stakeholders, to align technical requirements with business goals.
• Provide technical guidance and mentorship to development teams regarding blockchain technologies, best practices, and coding standards.
• Act as a subject matter expert, delivering presentations and training sessions on blockchain concepts and solutions.

Qualifications and Skills:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Extensive experience in blockchain development and architecture, with a deep understanding of blockchain concepts, protocols, and platforms (such as Ethereum, Hyperledger Fabric, Corda, etc.).
• Proficiency in programming languages commonly used in blockchain development, such as Solidity, Go, or Java.
• Strong knowledge of smart contracts, decentralized applications (DApps), and blockchain development frameworks.
• Familiarity with cryptographic principles, encryption algorithms, and security best practices in the context of blockchain.
• Experience with cloud platforms and infrastructure (such as AWS, Azure, or Google Cloud) for deploying and managing blockchain networks.
• Understanding of decentralized storage, identity management, and tokenization concepts.
• Excellent problem-solving and analytical skills, with the ability to architect complex and scalable blockchain solutions.
• Strong communication and leadership skills to collaborate effectively with multidisciplinary teams and drive successful project outcomes.

RESPONSIBILITIES:

• Design, build, execute financial, strategic, and operational analysis across the company and products
• Visa arrangement
• Assist in quarterly and annual budgeting, planning, and forecasting process 
• Assist in month-end finance process including closing books, audit, Invoicing, A/R report, etc
• Assist in managing the HRIS system including data updates of all employee information changes and additions; ensure integrity and accuracy of People data 
• Monitor and report on all key HR metrics; manage the design, implementation and tracking of all People team KPIs 
• Provide useful data to help guide decision-making, and allow the company to scale effectively and efficiently
• Identify and recommend methods to automate, simplify, and enhance processes, procedures, and technology to support the finance and operations team

REQUIREMENTS:

• Must have completed Chartered Accountancy (CA) course
• 1-3 years of experience in finance and operations, preferably in a high-growth tech environment 
• Must show documented proficiency in project management - from project design to evaluation 
• Attention to detail; experience with analytics, metrics and business consulting skills preferred
• Candidate must be able to effectively synthesize disparate quantitative and qualitative data sets to make data-driven decisions quickly for the organization
• Ability to diagnose problems with strategic thinking skills, as well as drive appropriate solutions with self-initiative preferred
• Strong communication and collaborative skills to effectively support and connect with a diverse team
• Obsessive around moving critical business metrics and products

Position- Backend Lead

Location : Pune/Bangalore

Exp : 10+ years

Prefer Mid Jan joiners

• 8+ years’ experience in Core Java / J2EE, Tomcat, Application Server, Web Services, spring, Spring Boot, Hibernate, messaging systems.
• 10 years min with Team leading experience
• Java 8+, Docker Container, Continuous Integration /Continuous Deployment
• Spring Boot,
• Microservice Architecture,          
• PostgreSQL, Azure,MySQL,
• Docker Container, Continuous Integration /Continuous Deployment         

Magassians is looking for a passionate backend engineer. It will be expected from you to build pragmatic solutions on mission-critical initiatives. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

You will be responsible for:

• Designing the architecture of the core platforms of Magna5's products.
• Spend the majority of your time writing and reviewing code.
• Work with the team in defining the timelines for the deliverables
• Share knowledge with peers through brown bags and meetups

We are looking for:

• 3 -5 years of overall software development experience
• 1 year of Go programming experience
• Expertise working on SQL and No-SQL databases
• Experience using HTTP and AMQP transport mediums and streaming technologies like Kafka and NATS-Streaming
• Inner-drive to take the team to the next level in a fast-paced environment

Interview Process:

Our interview process is short and straightforward, with three rounds.

• Code - The first thing we look at is your ability to write code and tests. If you can share something, we can take a look great. Otherwise, we will send you an assignment.
• Technical Round - We schedule a technical round that can go up to 2 hours, where we have technical discussions plus remote pairing sessions.
• Culture Fit & Compensation - We double-check the potential team member is a culture fit. Culture fit is as important to us as writing code. Once we know that you are a great fit, we discuss and finalize numbers on the same call. You will have three days to take up the offer.

• 2-5 years of experience in Manual and Automation testing for Cloud based Web and Mobile Application
• Experience with automation design, scripting, and execution
• An understanding of requirements analysis, design, coding, and unit testing of scalable, distributed, Cloud based applications
• Familiar with agile or other rapid application development
• Expertise in testing API's and debug application issues through API
• Exposure in Continuous integration process implementation by building CI / CD Pipeline using Jenkins and Integrate with Mavens
• Expertise of coding and programming skills in Java / Python
• Solid understanding of software design principles for Building Test Frameworks;
• Think out of the box coming up with creative test design automation frameworks to build / utilities plus tools to develop
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Ability to work in a results-oriented, rapidly changing, dynamic and fast-paced environment that requires collaboration across multiple stakeholders and constituents
• Good Communication skills