Softway

SOFTWAY

Title: Principal Engineer I 

Department: Technology Services

Vision for the portfolio

The Modernizing Technology & Operations (MTO) portfolio is the driving force behind transformative change for our clients, leading the charge in modernizing technology to elevate our client’s businesses to new heights of success. With a relentless commitment to innovation and excellence, we empower our clients to upgrade, enhance or replace their technology infrastructure, architecture, systems and applications to operate more efficiently, and embrace the latest advancements to stay ahead in their industries. By leveraging a blend of existing and cutting-edge technologies, we catalyze organizational transformation, delivering measurable results and positioning our clients for sustained growth and competitiveness in today's rapidly evolving world.

Overall Purpose of the Position:

As a Principal Engineer I, your position will be crucial in providing leadership, strategic guidance, and technical expertise in the design, implementation, and optimization of technology solutions within digital transformation projects across your portfolio, with a focus on versatility across digital platforms. You will showcase a strong blend of technical acumen, business knowledge, leadership capabilities, and a track record of successful contributions to digital transformation initiatives.

Key Responsibilities and Duties:

Specialization & Work Product: Your responsibilities will involve designing and implementing critical system components. You'll lead by example in writing clean, efficient, and scalable code and well thought through systems. Your expertise will be instrumental in guiding the team through complex challenges and making architectural decisions. You'll conduct reviews, ensuring adherence to standards and promoting a culture of excellence in software development. Your contributions will significantly impact the overall quality and success of the project/s and the portfolio your work within

Teamwork & Collaboration: You'll play a crucial role in fostering a collaborative environment within the projects you serve, and within the Portfolio. You'll mentor other engineers in effective collaboration practices and lead by example in promoting open communication and knowledge sharing. You'll work closely with other members to resolve conflicts, remove obstacles, and ensure the team operates cohesively towards common goals. Your strong teamwork and collaboration skills will be instrumental in driving project success.

Project Roles: You'll assume a lead role/s in different disciplines within projects, overseeing the end-to-end development lifecycle. You'll work closely with project managers to plan and prioritize tasks, allocate resources effectively, and manage project risks. You'll represent the engineering team in project meetings and communicate progress and challenges to stakeholders. Your project role/s will be critical in driving project success and delivering value to the business.

System Design: You'll lead system design efforts, translating business requirements into scalable and resilient architecture solutions. You'll conduct architecture reviews and provide guidance to ensure that designs meet quality attributes such as performance, security, and maintainability. Your expertise in system design will be instrumental in shaping the long-term technical roadmap and strategy of the portfolio.

Learning & Development: You'll champion learning and development initiatives within the team and across the organization. You'll support and mentor other engineers in their career development planning and provide guidance on skill enhancement opportunities longside portfolio managers. You'll advocate for the adoption of new technologies and methodologies to promote innovation and professional growth. Your commitment to learning and development will inspire others to excel and evolve in their positions within the portfolio.

Sales, Account Development & Client Engagement: You'll play a significant role in client engagement activities, acting as a trusted technical advisor and liaison between the engineering team and clients. You'll participate in pre-sales meetings, providing technical insights and contributing to proposal development. You'll cultivate strong client relationships, understanding their business goals and challenges, and aligning technical solutions to address their needs effectively. Your client engagement skills will be critical in driving customer satisfaction and fostering long-term partnerships.

Solution Design & Architecture: You'll lead solution design efforts, translating business requirements into scalable and resilient architecture solutions. You'll conduct architecture reviews and provide guidance to ensure that designs meet quality attributes such as performance, security, and maintainability. Your expertise in solution design will be instrumental in shaping the long-term technical roadmap and strategy of the organization.

Communication: You'll communicate at a strategic level, influencing technical decisions and driving alignment across multiple teams and departments. You'll represent the engineering team in meetings with management and client stakeholders, advocating for technical excellence and innovation. You'll convey complex technical concepts in a compelling and understandable manner, inspiring confidence and trust in your expertise. Your communication skills will be instrumental in driving organizational objectives and fostering a culture of transparency and collaboration.

Innovation, Experimentation & Improvement: You'll champion innovation as a core value of the engineering organization. You'll create an environment that encourages experimentation and risk-taking, where failures are viewed as learning opportunities. You'll allocate time and resources for innovation projects, empowering teams to pursue breakthrough ideas and technologies. Your ability to lead and foster a culture of innovation will drive continuous improvement and differentiation in the marketplace.

Thought Leadership: You'll be recognized as a thought leader both within your portfolio, technology services and the organization as a whole. You'll influence technical decisions and drive consensus on complex issues through your deep understanding and reasoned analysis. You'll represent the engineering organization in external forums and contribute to industry thought leadership through publications, speaking engagements, or participation in standards bodies. Your thought leadership will shape the direction of technology and inspire others to strive for excellence.

Mentorship & Development: You'll collaborate and partner with Managers within the portfolio, other Portfolio's within Tech Services and other functional groups across the organization. You'll invest time and effort in developing their technical and leadership capabilities, providing constructive feedback and coaching to help them overcome challenges and achieve their career goals. Your ability to lead and influence will be a cornerstone of the organization's talent development strategy, ensuring a pipeline of skilled and motivated leaders for the future.

Portfolio Capability Growth: You'll have established a strong list of projects and achievements that reflect your expertise and technical prowess. You'll have led successful initiatives and delivered tangible results that have made a significant impact to your portfolio. You'll continue to grow your experiences by taking on strategic projects and driving innovation and excellence in your domain. Your impact to the portfolio's capability growth will be a testament to your enduring commitment to personal and professional excellence.

Culture & Strategic Initiatives: Within your project teams, the portfolio and the wider Softway organization, you'll support and foster Softway’s culture by living out Softway’s values, principles and behaviors. 

Skills and Qualifications:

Leadership and Project Management:

Strong leadership skills to guide cross-functional teams and drive projects to successful completion.

Proven track record in defining project scopes, establishing timelines, and managing resources effectively.

Ability to prioritize initiatives, allocate resources efficiently, and adapt to changing business requirements.

Experience in risk management, issue resolution, and stakeholder communication to ensure project success.

Business Acumen:

Understanding of business operations and the ability to align technology initiatives with strategic business goals. Knowledge of industry trends, emerging technologies, and best practices for driving operational efficiencies and competitive advantage. Experience in conducting technology assessments, identifying areas for improvement, and developing technology roadmaps aligned with business objectives.

Problem-Solving and Innovation:

Strong analytical and problem-solving skills to identify root causes of technical challenges and develop effective solutions.

Ability to innovate and propose novel approaches to technology modernization, infrastructure optimization, and process improvement.Experience in evaluating and adopting new technologies, tools, and methodologies to drive continuous improvement and innovation.

Communication and Collaboration:

Excellent communication skills to articulate technical concepts, project status, and recommendations to stakeholders at all levels of the organization. Ability to collaborate effectively with internal teams, external vendors, and business partners to deliver integrated solutions that meet business needs. Experience in facilitating workshops, meetings, and training sessions to foster collaboration, knowledge sharing, and skill development.

Change Management and Adaptability:

Proficiency in change management principles and practices to facilitate organizational change and adoption of new technologies.

Ability to adapt to evolving business requirements, market dynamics, and technology trends, and lead teams through periods of transition and transformation.

Quality Assurance and Risk Management:

Understanding of quality assurance processes, testing methodologies, and risk management practices to ensure the reliability, security, and performance of technology solutions. Experience in implementing robust security measures, data protection strategies, and compliance frameworks to mitigate risks and ensure regulatory compliance.

Continuous Learning and Development:

Commitment to continuous learning and professional development to stay abreast of industry developments, emerging technologies, and best practices.Willingness to mentor and coach team members, share knowledge and expertise, and foster a culture of learning and growth within the organization.

Certifications:

You will hold one or more certifications aligned with the below domains, As well as others not listed but may be required to support the organization's objectives, growth needs, and/or client solutions.

Advanced Cloud Certifications

Leadership and Project Management Certifications

Business Acumen Certifications

Problem-Solving and Innovation Certifications

Communication and Collaboration Certifications

Change Management and Adaptability Certifications

Quality Assurance and Risk Management Certifications

Continuous Learning and Development Certifications

In Person Meetings & Travel Expectations:

• In-Person Team Meetings: Regular attendance for in-person team meetings is required. 
• Company Meetings / Retreats: Attendance for all Company-wide Meetings and/or Retreats is mandatory.
• Client Visits: Occasional travel for client visits may be necessary. Travel frequency will depend on client requirements and or international travel laws / restrictions.
• International Collaboration (India & US): Willingness to travel to India and/or US as requested to collaborate with cross-functional teams is required. 

Reporting Structure:

Reports directly to the Portfolio Director

Collaboration and Interaction: Engage with cross-functional teams, clients, and stakeholders, participating in collaborative discussions to contribute ideas to enhance project outcomes and growing the portfolio. Foster a teamwork-oriented mindset, attend regular team meetings, share regular feedback as a mentor and seek opportunities for knowledge-sharing of insights and best practices. It includes providing regular updates on portfolio performance and strategic initiatives to leadership, fostering transparency and collaboration.

Adherence to Standards: Consistency in applying coding standards and adherence to Softway's policies.

Title: Software Engineer I (Cross Platform Developer in MAUI)

Softway is on the lookout for a skilled Software Engineer I with experience in Cross Platform development using .NET MAUI framework to join our team and work within the Customer Growth and Loyalty Portfolio,Your primary focus will be on leveraging the .NET MAUI Framework to create responsive and efficient applications that run seamlessly across multiple platforms.

Vision for the portfolio

The Customer Growth & Loyalty (CGL) portfolio is driven by a passionate commitment to leveraging technology, marketing expertise, and customer-centric strategies to ignite brand power, drive customer engagement, and cultivate extraordinary experiences across diverse platforms. With an unwavering focus on innovation and customer satisfaction, we take joy in harnessing the latest advancements in technology to empower brands, amplify customer connections, and deliver exceptional user experiences. Our mission is to be the catalyst for our clients' success, elevating profitability, fostering customer acquisition, and nurturing long-lasting loyalty through the seamless integration of technology and marketing prowess.

Key Responsibilities and Duties:

• Specialization & Work Product: You will primarily focus on writing code and developing solutions. You'll work closely with fellow engineers to understand coding standards, best practices, and the overall architecture of the system. Your tasks will involve implementing features, fixing bugs, and gradually improving your engineering skills. 
• System Design: You'll primarily focus on understanding existing system designs and contributing to design decisions within your projects. 
• Solution Design & Architecture: You'll be involved in understanding existing solution designs and contributing to design decisions within your assigned tasks. You'll collaborate with other engineers to learn about architectural patterns, design principles, and system components. You will be involved in implementing design specifications and gradually gaining proficiency in solution design concepts.
• Communication:You'll communicate primarily within your team, sharing updates on your progress, seeking clarification on tasks, and asking for help when needed. 
• Collaborate with product managers, designers, and other developers to understand project requirements and deliver high-quality solutions.
• Develop cross-platform applications using the .NET MAUI Framework, ensuring compatibility and performance across various devices and operating systems.
• Implement data synchronization strategies, and offline data storage solutions to ensure application functionality even without internet connectivity.
• Seamlessly integrate hardware/device features such as camera, sharing/downloading files, sending the print request and emails into the application to provide enhanced functionalities.
• Implement responsive UI designs and user interactions based on design specifications.
• Write clean, efficient, and maintainable code following best practices and coding standards.
• Conduct thorough testing and debugging to ensure the reliability and stability of applications.
• Optimize application performance and resource utilization for maximum efficiency.
• Taking care of the release of the application on the respective application store based on platforms like iOS and Android
• Stay updated with the latest trends and advancements in cross-platform development and the .NET ecosystem.
• Participate in code reviews, knowledge sharing sessions, and continuous improvement initiatives within the development team.
• Collaborate with QA engineers to ensure the quality and reliability of the applications.

Technology Skills and Requirements - Must Haves 

• Bachelor's degree in Computer Science, Engineering, or related field.
• 2-5 years of proven experience as a Cross-Platform Developer with expertise in the .NET MAUI Framework.
• Strong proficiency in C# programming language and .NET development.
• Experience with Xamarin. Forms or other cross-platform development frameworks is a plus.
• Familiarity with MVVM (Model-View-ViewModel) architecture and other software design patterns
• Experience with RESTful APIs, JSON, and web services integration.
• Knowledge of mobile app development best practices, including responsive design principles.
• Familiarity with source control systems such as GIT

Good To have

• Web Development (Frontend & Backend for custom solutions): 
• Frontend: HTML5, CSS3, JavaScript (with frameworks like React.js, Vue.js, Angular)
• Backend: Node.js, DotNet, Python (Django, Flask), PHP, Ruby on Rails
• Version Control and Collaboration: Git (GitHub, GitLab, Bitbucket), JIRA (for project management), Confluence (for documentation)
• DevOps and Web Performance Optimization: Docker (for containerization), Kubernetes (for container orchestration), Webpack (for bundling and optimization), Google Lighthouse (for performance and SEO audits)
• Security: OWASP Top 10 (understanding of web security vulnerabilities), SSL/TLS (for secure data transmission), GDPR and CCPA compliance knowledge (for customer data protection)
• A/B Testing and Experimentation: Optimizely, Google Optimize, VWO (Visual Website Optimizer)

Senior Full Stack Engineer (React Native)

Who is Softway?

Softway is a business-to-employee solutions company.We work with businesses to impact the everyday behaviors, mindsets, and attitudes  and help drive valuable changes within.Faster innovation and more inclusion to lead cultural and  digital transformations and make human-focused technology to propel businesses. Our solutions include culture & inclusion services and products, technology experiences, and communications. Ultimately, we believe love is a business strategy.

Learn more: 

Visit us: https://www.softway.com/

Our Podcast : https://www.softway.com/laabs

Buy our book:  https://www.loveasabusinessstrategy.com/

Who are we looking for ?

Softway is on the lookout for a cross-platform mobile Engineer with hands-on experience on React Native. Someone passionate about building products that our customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

A true-blue Engineer at heart, who constantly evolves and is on a continuous learning drive. Openness to explore different technologies and focused on solving, keeping the big picture in mind.

Responsibilities

Design and build applications for Android & iOS platform using React native

Build pixel-perfect, buttery smooth UIs across both mobile platforms.

Ensure the performance, quality, and responsiveness of applications

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Write clean, well-documented, and testable code

Follow best practices for mobile development and maintain high standards of software quality.

Familiar with Agile software development

Analyzing user needs and software requirements to determine the feasibility of design within time and cost constraints.

Participating in code reviews and adhering to styles and standards for code quality

Work closely with other developers and stakeholders to ensure the timely completion of projects.

Coordinate with the cross-functional teams to build apps in stipulated time

Provide mentorship and guidance to junior developers, fostering their professional growth and enhancing team collaboration.

Requirements

Minimum 5 years of experience in building React Native applications.

Basic knowledge in building native android or iOS applications.

In-Depth Knowledge of React, React Native, Javascript, TypeScript, Redux, Middlewares, Hooks, ECMAScript(ES6, ES7 etc.), Node, NPM, yarn and iOS & Android Build systems.

Experience working with Backend Web Services (like REST, GraphQL etc), Fetch API, Axios and knowledge of Databases.

Proficient experience in developing web applications using any React framework.

Familiarity working with third-party dependencies and debugging dependency conflicts.

Familiarity with native build tools, like XCode, Gradle , Android Studio.

Knowledge of type checking, unit testing, and code debugging.

Experience with app store and playstore distribution process

Logical thinking and strong analytical reasoning are a must.

Hands on experience in Object Oriented Programming, Database programming, Algorithms, Data Structures

Experience with database frameworks such as SQLite, Realm DB etc.

Proficient in code versioning tools including Git, and SVN.

Familiarity with cloud message APIs and push notifications

Familiarity with continuous integration

Working knowledge in TDD and Unit Testing

Great to Have

Passion to stay up-to-date with technology and trends

Knowledge in AWS

Why should you work at Softway? 

Softway’s cross-functional team structure, varied domains and flat hierarchy offer much exposure and learning from a bird's eye-view. You’d love the interaction with our talented folks. Softway gives you ample learning opportunities, pushing you while having your back. We work hard and party harder !! We encourage you to voice your opinions and yes, we actually listen. We take pride in having an ego-less workforce, it allows us to focus on what we’re good at - bringing solutions to life. In addition to a competitive  salary and great work culture, we offer GREAT FLEXIBILITY with Flexible Time Offs. 

SOFTWAY

Department: Product Development

Vision for the Product Development Team

The Product Development Team is dedicated to shaping the future by turning ideas into products that will significantly impact customer lives and propel the organization forward. With a vision to launch a variety of products poised to become major revenue drivers, we are committed to crafting solutions that not only meet but exceed expectations. Every product we undertake is a step towards redefining what's possible, ensuring our journey is one of progress, impact, and success.

Overall Purpose of the Position:

As a RoR Developer, you'll hold a pivotal position, driving the development and expansion of the portfolio.You will have a strong background in Ruby on Rails development and a proven track record of delivering high-quality web applications. You will work closely with our team of developers, designers, and project managers to build and maintain scalable, robust, and user-friendly software solutions for our clients.

Key Responsibilities and Duties:

• Software Development and Implementation: You will be deeply involved in coding and building product features. Following best practices in software development, you will write clean, efficient, and well-documented code, contributing to the product's core functionalities and user experience.

• Technical Architecture and Design: You will support the creation of technical architecture and design under the guidance of fellow engineers. Your role will include contributing to discussions on technical decisions, learning from the choices made, and understanding their impact on the product's scalability and performance.

• Quality Assurance and Testing: You will ensure that the work you produce meets quality standards and delivers outcomes. This entails writing clean, efficient code, conducting unit tests to validate individual components, and collaborating with fellow engineers to integrate and test new features. You should also actively participate in code reviews, identify/fix potential bugs or issues, and assist in debugging and troubleshooting to maintain product quality and reliability.

• Data Management and Analysis: You will support data management and analysis efforts by assisting in the integration of data collection mechanisms into our products. Learning how to analyze product usage data, you will contribute insights that can inform future product improvements and features.

• Security and Compliance: You will help ensure that our products meet the highest standards of security and compliance. This will involve participating in security reviews, implementing best practices in coding, and staying informed about relevant regulations affecting our products.

• Scalability and Performance Optimization: You will assist in efforts to ensure our product can scale and perform optimally. This will involve supporting performance testing and contributing to optimizations that enhance the user experience under varying loads.

• Cross-Functional Collaboration: You will collaborate with teams across the organization, including marketing, sales, and customer support, providing technical assistance and ensuring that product development aligns with broader company objectives.

• Product Strategy Development: You will contribute to the development of product strategy by providing technical feedback on the feasibility of proposed features and innovations. Engaging in discussions about product strategy will ensure that technical considerations are incorporated into the product vision from the early stages.

• Innovation, Experimentation & Improvement: You'll have opportunities to contribute to innovation within your team by proposing new ideas or solutions to technical challenges. You'll participate in brainstorming sessions and hackathons, where you can explore creative approaches to problem-solving. You'll actively seek feedback from others to refine your ideas and learn from their experiences. Your curiosity and willingness to explore new technologies and methodologies will contribute to the culture of innovation within the team.

• Mentorship & Development: You'll benefit from mentorship provided by more experienced Engineers who will guide you in your professional development journey. You'll receive feedback on your Software Engineering work and your mentors will share their engineering knowledge and experiences with you, helping you navigate challenges and accelerate your growth as a Software Engineer. Your openness to feedback and willingness to learn from others will contribute to a successful mentorship experience.

• Culture & Strategic Initiatives: Within your team and the wider Softway organization, you'll support and foster Softway’s culture by living out Softway’s values, principles, and behaviors.
• Leveraging AI Tools: Embracing and leveraging AI tools stands as a pivotal expectation. You are anticipated to proficiently utilize these technologies to enhance productivity, streamline processes, and foster innovation within our projects.

Behavioral Expectations Based on the Six Pillars of Love:

Inclusion: Cultivate an inclusive environment across all geographic locations, valuing and integrating diverse ideas and perspectives, especially from the India team.

Empathy: Show understanding and consideration for the unique challenges and perspectives of the India team and consulting clients. Build empathetic relationships to support their needs.

Forgiveness: Promote a culture of learning from mistakes and understanding in cross-cultural contexts. Encourage open discussions about failures and lessons learned.

Trust: Build trust through consistent, honest interactions, and reliable leadership, especially when managing remote and international teams.

Empowerment: Empower team members in all locations by providing autonomy, resources, and support for innovative and context-specific solutions.

Vulnerability: Demonstrate vulnerability in leadership, especially in international contexts. Be open about challenges and encourage the team to share their experiences and ideas.

Growth Mindsets: Embrace and foster growth mindsets within the team. Encourage unlearning old ways and re-learning new approaches to work. Challenge and dismantle any belief systems that impede embracing new ways of working or delivering work.

Skills and Qualifications:

Skills:

• Technical Proficiency: Understanding of programming languages, software development methodologies, and coding best practices.
• Analytical Thinking: Ability to analyze problems, think critically, and propose technical solutions.
• Attention to Detail: High level of accuracy in coding, testing, and documenting software developments.
• Communication: Strong written and verbal communication skills for collaborating with cross-functional teams and documenting technical processes.
• Adaptability: Willingness and ability to learn new technologies and adapt to changing product requirements and technologies.
• Collaborative Spirit: Ability to work effectively in team settings, contributing positively to team dynamics and outcomes.
• Time Management: Proficiency in managing multiple tasks and priorities in a fast-paced environment.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field
• 3-5 years of professional experience in Ruby on Rails development
• Solid understanding of object-oriented programming principles and software design patterns
• Proficiency in HTML, CSS, JavaScript, and front-end frameworks such as React or Angular
• Experience with relational databases such as PostgreSQL or MySQL
• Experience with cloud platforms such as AWS or Azure is a plus

SOFTWAY

Who are we looking for ? 

A Full-stack Dot Net Engineer who constantly evolves and is on a continuous learning drive, experimenting and finding solutions to challenges. Openness to explore different technologies and focused on solving, keeping the big picture in mind. They will play a key position in contributing to the development and growth of the portfolio they serve. Working closely with a dynamic team of engineers, creatives, and project managers, they will help bring cutting-edge solutions to life.  

Details of the position: 

Title: Software Engineer I 

Portfolio: Modernizing Technology & Operations (MTO) 

Department: Technology Services

TECHNOLOGY MUST HAVES:

• Over 3+ years in .Net Technologies, MVC and Web APIs
• Knowledge and experience in client-side scripts like JavaScript, JQuery, preferably with Angular JS or React JS frameworks as well
• Experience in developing Web applications using Asp .Net Core
• Good knowledge of C# concepts
• Should know C# Coding Guidelines and Coding Standards.
• Good experience in developing an application using Service Oriented Architecture with SOAP/REST and Micro services.
• Good knowledge of OOPS
• Good knowledge of design patterns
• Proficient understanding of code versioning tools -TFS/GIT/Azure Devops
• Database Design and Programming (SQL knowledge, stored procedures
• Experience with Entity Framework Core
• Experience in Cloud Services like Lambda, Quick sight, S3, AWS Batch - Azure/AWS/Google
• Experience in developing applications using MSSQL databases
• Deployment knowledge - IIS knowledge, port mapping,routing

Great to have:

• Experience working on Sitefinity CMS
• Familiarity with CI/CD philosophy, processes, and tools.
• Experience in developing applications using No-SQL databases.
• Knowledge of data structures and algorithm

Understanding of Technology Frameworks


Common Technologies: Proficiency in common technologies relevant to Modernizing tech & operations, including but not limited to:

Cloud Computing

• Amazon Web Services (AWS): EC2, S3, RDS, Lambda, CloudFormation, VPC
• Microsoft Azure: Azure Virtual Machines, Azure Blob Storage, Azure SQL Database, Azure Functions, Azure Resource Manager, Azure Virtual Network
• Google Cloud Platform (GCP)?: Compute Engine, Cloud Storage, Cloud SQL, Cloud Functions, Google Kubernetes Engine (GKE), VPC Network

Networking

• IP Addressing and Subnetting, DNS Management, Route 53 (AWS), Azure DNS, Google Cloud DNS, Routing Protocols, BGP, OSPF
• Virtual Private Network (VPN) Setup and Management
• Network Security Groups and Firewalls

Infrastructure and Operations Troubleshooting

• Configuration Management and Automation, Ansible, Terraform, Puppet
• Monitoring and Logging: CloudWatch (AWS), Azure Monitor, Google Operations Suite (formerly Stackdriver), Prometheus, Grafana

Continuous Integration/Continuous: Deployment (CI/CD), Jenkins, GitLab CI, GitHub Actions

Containerization and Orchestration: Docker, Kubernetes

Customer Operations and Workflow Understanding

• CRM Systems: Salesforce, HubSpot, Workflow Automation, Zapier, Microsoft Power Automate

Project Management Tools: Jira, Asana, Trello

Business Intelligence and Analytics: Power BI, Tableau, Google Data Studio