UI/UX Designer

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Role: My SQL DBA

Work Location: Noida/Hyderabad

Exp : 3+ Yrs

About the Role:

The ideal candidate would be working on the servers which impact various SaaS AI/ML products and

1000+ models in AI/ML. As a DBA administrator the server support would be provided for various

industry verticals like Finance, Telecom, Travel & Transportation, Healthcare, Government etc. This role

would give an opportunity working on multiple and complex databases for fortune 500 customers which

have impact on their data related to AI/ML products/models of the company.

About the Company:

We are America’s oldest machine learning solutions company. With offices across US, China and India,

we hire people with a broad set of technical and domain skills who can contribute to the creation of

machine learning solutions across verticals such as financial services, telecommunications, healthcare,

consumer products etc.

Preferred Qualification:

(Must have)

· Three years or above working experience, more than two years in MySQL, familiar with MySQL

database architecture.

· Have good experience in database troubleshooting and solutions for the whole system chain,

including OS, Database, storage, network, application, cloud and so on.

· Familiar with SQL tuning, know about how to split large tables in MySQL.

· Familiar with the daily backup and restore operations of MySQL, and know about the HA

principles of MySQL replication and MySQL Cluster. Experience in PostgreSQL is preferred.

· Familiar with Linux operating system, be able to write daily scripts with Shell/Python.

· Experience about NoSQL databases is preferred, such as MongoDB, Redis.

· Experience about distribution databases is preferred, such as Greenplum, Clickhouse.

· Oracle DBA or SQL Server DBA working experience is preferred.

· Careful work, strong sense of responsibility, good learning ability and team spirit.

Responsibilities:

· Responsible for the daily maintenance and troubleshooting for all Databases, such as MySQL

and postgreSQL, make sure all database system running safely and stably.

· Establish MySQL daily backup and recovery policies, and data security policies.

· Responsible for the design and implementation of Database tables, and large table split policy.

· Provided daily support to the development team and application team, such as database design

specification and performance tuning suggestions.

1. Manpower planning
2. Recruitment & Selection
3. Employee induction
4. HR policy implementation
5. Payroll & employee benefits management
6. Performance management
7. Learning & development
8. Employee Engagement
9. Legal compliance management
10. Office Administration

Role Overview:

We are seeking an experienced Full-Stack Tech Lead with a strong background in PHP and Angular development to head a small technical team (~3 ppl). This tech lead job will have a large amount of time spent on coding.

General Requirements:

• An undergraduate or graduate degree in a relevant field
• 5+ years of experience in full-stack development

Key Technical Skills:

• Architecture: Expertise in design and implementation
• Front-End Development: Strong in Angular
• Back-End Development: Extensive experience in Node.js and PHP
• Databases: Strong in MySQL
• Version Control: Strong experience with Git
• Cloud: Strong experience with AWS

Soft Skills:

• Fluent in English
• Strong communication skills, both written and verbal
• Strong team player with the ability to work well in a group
• Comfortable with delegating tasks and ensuring the delivery of high-quality code from the entire team in a timely manner

• Strong at Core Java and OOPs concepts

• Exposure to Spring, Spring Boot and Spring Security
• Exposure to implementation of RESTful APIs
• Exposure to programming using Queues and No SQL database
• Good understanding about JavaScript, JQuery and HTML
• Good understanding about Data Structures and Multithreaded Programming
• Good understanding about Design Patterns
• Good understanding about Standard and Secure Coding practices

• Essentail Skills:
• Docker
• Jenkins
• Python dependency management using conda and pip

• Base Linux System Commands, Scripting
• Docker Container Build & Testing
• Common knowledge of minimizing container size and layers
• Inspecting containers for un-used / underutilized systems
• Multiple Linux OS support for virtual system

• Has experience as a user of jupyter / jupyter lab to test and fix usability issues in workbenches
• Templating out various configurations for different use cases (we use Python Jinja2 but are open to other languages / libraries)
• Jenkins PIpeline
• Github API Understanding to trigger builds, tags, releases
• Artifactory Experience
• Nice to have: Kubernetes, ArgoCD, other deployment automation tool sets (DevOps)

Must Have Skills:

• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
• Should have excellent experience in Big Data programming for data transformation and aggregations
• Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
• Good customer communication.
• Good Analytical skills

Technology Skills (Good to Have):

• Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
• Experience in migrating on-premise data warehouses to data platforms on AZURE cloud. 
• Designing and implementing data engineering, ingestion, and transformation functions
• Azure Synapse or Azure SQL data warehouse
• Spark on Azure is available in HD insights and data bricks