Manager - HR Digital & Analytics

Experience: 1 to 4 years ( Must Advertising Agency)

Job Type: Full time, on site

Working days: 5 (+ Alternative Saturdays)

Working hours: 10:00 am to 6:30 pm

Location: C.G. Road, Ahmedabad

Compensation: Up to 6 LPA

Qualifications:

• Proven content crafting experience in digital agencies.
• Up-to-date with tech and marketing trends.
• Portfolio of plagiarism-free content.
• Strong communication and writing skills.
• Research ability and attention to detail.
• Creative thinker and team player.
• Bachelor’s degree in a relevant field.
• Proficient in content management tools
• Understanding of word play in English, Hindi and Gujarati language.

About Company:

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

Role

Being a part of the Products / Software Engineering team, this member is expected to work with the existing development team. Key responsibilities of this role include MS Tech stack-based applications as per the product roadmap / project scope. Coordinate with co-developers and contribute to all phases of the development lifecycle.

Experience

Around 4 years of experience in creating and implementing Web-based applications using

C#, ASP.net, Web API, MVC, Micro Services, JavaScript and SQL Server.

Familiarity or exposure to CI / CD, Dev Ops such as Dockers, containers, Azure, Pipeline is

highly recommended

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Familiar with object-oriented development, design patterns and specifically in .NET

Framework (C#) with a strong background in web-based development and service-oriented

Architecture.

Expert in HTML, CSS, JavaScript, JQuery, JSON.

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira,

Familiarity with Version Control like Bitbucket, Git etc.

Understanding of UI, cross-browser compatibility and web standards.

Build features and applications with responsive design

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

1.Hands-on Hyperion implementation experience in EPBCS.

2. Must have done atleast 2 implementation of Hyperion planning

3. Must understand application dimesionality, metadata setup, data forms creation, dashboard creation and setting up tasklists

4. Demonstrated ability to work independently as well as in a collaborative team environment.

5. Experience with EPBCS preferred

6. Must have handled scripting and data rules creation

7. Should be good in Rules calculations

Job Title: UX Designer

Location: Remote, Anywhere in India

Remote: Yes

Travel: No

About Us:

Frolick, Inc. is a community food delivery platform for healthy, delicious lunches from Michelin-star chef designed menus at an incredible value. We are reimagining weekday lunch. Unlike takeout with us what you see is what you pay: no ancillary fees or tips! We bring together machine learning, food production, last-mile logistics in a unique way to bring a fresh, chef-prepared meal to your office or home for less than the price of traditional takeout.

Backed by a strategic partnership and investment from one of the largest food-tech companies in the world, we are launching in the DC Metro area this fall and in a dozen cities next year.

The Opportunity:

As UX Designer you will be responsible for overseeing the design and user experience of Frolick’s website and app. This will include :design, analysis of both web and app performance, audits and strategic recommendations to address user needs and enhance their experience with Frolick’s digital presence. 

Your role will be integral in implementing what success looks like by identifying our customer needs and ensuring that the product supports Frolick’s overall strategy and goals while collaborating with a team to turn that vision into action. As an early team member, you will get an unique opportunity to be in the driving seat of a high-growth startup and define its success story.

Your Responsibilities:

• Lead website and app design and development to to drive an amazing user experience that is balanced between intuitive and aesthetically pleasing 
• Know how to understand customers, their needs and experience through market research, customer analysis and user feedback
• Develop user interaction design systems and user flow wireframes to communicate product vision and functionalities
• Build an understanding of how each step in the design process and user choices tier up to the vision of Frolick’s customer journey
• Ability to work closely with engineering teams during implementation and communicate customer feedback and understand technical constraints
• Embody a “can do” and growth mindset, from experimentation and tinkering to constantly pushing your creative ability to better identify our customers’ needs

Requirements / Superpowers:

• 5-7 years of UX design experience, preferably some of it in last-mile logistics or E-commerce
• Strong UX research and design experience with the ability to work both independently and part of a team
• Experience managing multiple projects at once and prioritizing simultaneously
• Knowledge of industry tools like Photoshop, Illustrator, Figma, Sketch among others
• Experience working in a high-growth environment, preferably at a tech startup
• You are comfortable with ambiguity and highly entrepreneurial 
• Experience with last-mile food, grocery delivery will make you stand out among applicants
• You have a bias towards execution, a desire to execute, learn and iterate

What we offer:

• Competitive compensation package (including equity component)
• Medical and dental insurance
• A steep learning curve from day zero
• This is a ground floor opportunity. You will be shaping the growth of a business from the beginning. This also means the opportunities for you are limitless
• You will get to build something you are proud of, alongside a set of colleagues who are passionate, committed and are driven by a shared vision
• A transparent company culture with flat hierarchies, an environment to openly, frequently and respectfully challenge each other
• And, tons of great food!!

We are an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. 

We embrace and celebrate diversity. We believe diversity makes us stronger and are committed to creating an inclusive environment for all employees.

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

Job Description:
We are looking for talented Technical Managers to be part of the Product Engineering team. The candidate should have good experience with Java/J2ee based technologies and will be responsible for delivering features that are meaningful to the customer and consistent with the product vision through the management of a cross-functional team. The person will also contribute to the team as a servant leader and ensure that the team has everything needed to be successful.

Technical Competencies

• Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
• Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
• Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
• Core Java Language (Collections, Concurrency/Multithreading)
• JDBC concepts (connection pooling, statement, result set)
• Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
• Database optimization and profiling
• Core/JEE/Integration Design patterns/UML
• Should have experience in Unit Testing
• Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
• Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
• Ability to apply design patterns consistently and also accurate when building per design requirements
• Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
• Demonstrated problem solving, analytic and troubleshooting skills.
• Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.

Responsibilities:

• Manages the team in producing working software each iteration in accordance with the team’s commitments
• Facilitates planning sessions, team meetings, and other “rituals,” such as the daily standup, iteration planning, iteration kickoff, iteration review, and retrospectives
• Ensures that the backlog of work for the team is well-defined with respect to scope, clarity of requirements, and acceptance criteria
• Helps remove roadblocks to delivery success.
• Helps the team follow its defined process, and leads process improvement efforts
• Understands the client’s business strategy and objectives as it relates to the product being developed; ensures that the client’s expectations are met or exceeded.
• Oversees the completion of stories, ensuring that the team understands what “Done” means for each story.
• Interfaces between the team and the customer
• Communicates effectively within the team and with all stakeholders by providing high-quality visibility into planned and actual deliverables.
• Is a model developer, with sharp coding skills and a passion for excellence
• Participates in design and coding activities, and helps with requirements, analysis, and testing as needed
• Ensures that the architecture of the product is sound
• Ensures product quality through effective monitoring of quality trends, test automation, defect tracking and root cause analysis.
• Assures that all production deliveries meet acceptance, operational, and quality criteria
• Develops camaraderie and strong collaboration across both the 3Pillar team and client team,
• Actively demonstrates and teaches strong consulting skills to teammates,
• Understands the full set of product development capabilities and speaks to them holistically,
• Proactively develops a deep "trusted advisor" relationship with the primary buyer,
• Assists in developing strategies to take advantage of opportunities within the account and works collaboratively with the Client Partner to execute them

Benefits

• A competitive annual salary based on experience and market demands
• Flexi-timings
• Medical insurance with the option to purchase a premium plan or HSA option for your entire family
• In-house Food & Refreshments
• Regular Health check-up camps arranged by the company
• Recreational activities
• Business casual atmosphere