Manager - HR Digital & Analytics

Key Responsibilities

• Craft and execute digital marketing strategies across channels like SEO, PPC, email, social media, content, and paid media—aligned with business objectives.
• Analyze and optimize campaign performance using metrics-driven insights via tools like Google Analytics, adjusting approaches to maximize ROI.
• Manage cross-channel campaigns, coordinating with content creators, designers, and external agencies to ensure cohesive execution.
• Allocate and oversee budgets for campaigns, ensuring efficient use of resources to meet performance targets.
• Conduct market research, audience profiling, and competitive analysis to uncover new opportunities and inform messaging.
• Stay current with emerging trends, tools, and technologies in digital marketing to maintain innovative initiatives.
• Report insights to stakeholders—highlighting performance, identifying bottlenecks, and proposing strategic optimizations.

Qualifications & Skills

• Education: Bachelor’s degree in Marketing, Business, Communications, or related field. Certifications in digital marketing, SEO, SEM, or analytics are a plus.
• Experience: Typically 3–5+ years in digital marketing, with proven success in strategic campaign management.
• Technical Know‑How: Familiarity with SEO, SEM, PPC, CMS, email marketing tools; basic comfort with HTML/CSS or design tools is beneficial.
• Communication & Collaboration: Exceptional verbal and written skills, adept at aligning with external partners.
• Project Management: Strong organization, multitasking, and ability to deliver on deadlines across multiple campaigns.

Interested candidate can apply linkedin.com/in/preeti-bisht-1633b1263/

• Qualifications and SkillsProven experience in technical recruiting with a strong background in the IT industry.
• Ability to effectively source candidates using various channels, including online and offline platforms.
• Strong expertise in talent sourcing (Mandatory skill).
• Proficiency in screening and evaluating candidates' skills, experience, and qualifications (Mandatory skill).
• Excellent knowledge of Applicant Tracking Systems (ATS) and their management (Mandatory skill).
• Strong communication and interpersonal skills to maintain professional relationships with candidates and colleagues.
• A keen understanding of industry market trends and the competitive landscape for IT talent.
• Capable of working independently and collaboratively in a fast-paced environment with a focus on achieving recruitment targets.

• Roles and ResponsibilitiesIdentify and source potential candidates using a variety of online and offline recruiting channels.
• Screen resumes and applications to shortlist suitable candidates for further evaluation.
• Conduct preliminary interviews to assess candidates' qualifications and fit for specific roles.
• Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies.
• Manage candidate pipelines and maintain records in the Applicant Tracking System.
• Coordinate and schedule interviews between candidates and hiring teams.
• Ensure a positive candidate experience throughout the hiring process.
• Assist in crafting attractive job descriptions and recruitment advertisements.

Your day to day responsibilities shall encompass:

• Contact prospective customers by both telephone and email
• Market Research to develop warm leads 
• Responsible for generating leads for the category/market assigned
• Conduct outbound calls to prospective clients
• Set appointments or close deals with clients
• Identifying customer needs and communicating the client's value proposition.
• Answering customers’ questions, resolving their queries, and helping provide outstanding customer service
• Maintain a pipeline of leads based on the targets assigned
• Manage and develop your own diary, schedule call-backs, and future opportunities
• Report weekly sales goals and objectives to regional leaders

What you’ll need to succeed in the role:

• Good communication skills – you need to be able to have informative and engaging conversations with the customers
• Fearless attitude and a hunter mentality
• Active listening – is crucial for great customer satisfaction rates, especially via phone
• Time management – if you manage your time efficiently, you can build meaningful relationships with your clients and close more deals
• Organizational skills – you juggle multiple tasks and work with many accounts on a daily basis
• Problem-solving – you have to be adaptable to various situations
• Conflict management – your ability to resolve any conflicts that may arise directly affects your sales opportunities
• Collaborative skills – it’s crucial that you are a team player
• Interpersonal skills – you have to be able to provide a great sales experience throughout the whole buying journey

Walk-in Interviews

Monday to Friday - 11 AM to 6 PM

Location: 448, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

About the company:

Our Client is a food platform based in India that focuses on bringing together digital-first brands, experiences, and retail destinations to cater to discerning consumers. Led by industry stalwarts, who previously operated Foodhall, a leading gourmet food retail chain in India, and former Managing Director of Future Consumer Limited, the company aims to shape the narrative around food in the country.

To further enhance its presence, the company is opening a chain of retail stores targeting young gourmet food lovers in Delhi NCR, Mumbai, and Bangalore. These interactive spaces will offer epicurean treats for cooking, eating, and entertaining, and will feature better-made, new-to-market products and new-age brands. Orders placed on digital platforms will be fulfilled through a same-day home delivery network, and the stores will be supported by state-of-the-art commissaries in the three cities.

Our client is backed by a venture-backed, digital-first brand development platform. They partner with passionate entrepreneurs to build authentic, profitable, and experience-led brands that cater to the new generation of Indian consumers. Their team combines their collective learning and experience with data science, digital ethnography, and technology platforms to create brands that connect with consumers.

What you’ll be doing?

• Fluent in Backend web application development (Node.JS, PHP with good knowledge of Magento).
• Fluent in Database (MySQL, NoSQL, MongoDB) design and management.
• Substantial experience with high throughput web services.
• Experience in using cloud platforms like Amazon.
• Knowledge of Frameworks like Express, Koa, Zend, etc.
• Basic Understanding of Front End development (JavaScript, CSS, Ajax, React.JS, Boot Strap, HTML 5)
• Fluent in various automation testing, performance testing, and deployment tools.
• Decent Understanding of Working on Agile Software Development Methodology.

What you’ll bring?

• We are looking for an experienced Back End developer to be part of a diverse, fast pace and energetic team.
• The candidate will be expected to design a scalable client-server framework, build database-intensive reporting modules, scalability and reliability of existing applications and services, and provide troubleshooting and 2nd-tier support for existing applications.
• The candidate should be a self-starter, who is proactive, positive, flexible, and a good team player.
• Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE from a reputed college. 1-3 years of experience in Backend software development

Why work with us?

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
• You will work with a solid set of people from diverse backgrounds.
• You will independently lead projects and have ownership of your deliverables.
• You will be pushed out of your comfort zone and watch your learning curve spike

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Required Skills:

• 3+ years of experience with development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands-on experience with Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.

RESPONSIBILITIES:

• Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
• Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
• Prepare and ship computers to all users based on company standard policy
• Responsible for general IT operations and user support
• Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
• Design, plan and implement systems automation as required for better efficiency to support team projects
• Accurately record transactions and processes using a designated tracking software
• Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
• Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
• Develop, deploy and maintain the automation and user life cycle workflow
• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Leads systems' incident support and troubleshooting for complex and non-complex issues.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; 
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Completes work assignments and supports business-specific projects by applying expertise in the subject area; 
• Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
• Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.

REQUIREMENTS:

• Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
• Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
• Hands-on experience working and supporting Mac and Windows OS
• Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
• Superior time management skills including a sense of urgency and proactive approach.
• Capable to manage multiple tasks/ projects simultaneously
• Excellent analytical and problem-solving skills.
• Demonstrated ability to work independently and in a team environment.
• Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
• Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
• Experience with API integrations
• Flexibility to work during the holidays and an on-call rotation

PROFESSIONAL BACKGROUND / SKILLS:

• Bachelor's degree in Computer Science or related degree or related experience required.
• CompTIA A+ certification a plus
• 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
• Strong Knowledge of Google Suite, Atlassian, and Okta administration
• Strong Knowledge of scripting languages (Python, Google Script, etc)
• Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
• Experience in software development and knowledge of scripting languages.
• Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
• Strong ability to work both individually and in a team environment

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

Experience as a UI/UX Designer as well as a strong portfolio of related projects

• Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Proficient in prototyping tools such as Sketch, InVision, etc.
• Basic HTML5, skills are a plus   Should have experience in Figma and photoshop      

Excellent knowledge with proven implementation experience of:  Axiom Controller View V9 / V10 (2+ years’ experience).  Building and configuring Axiom workflows to solve complex business problems and mapping to Axiom data dictionaries.   XBRL and template disclosure submission including taxonomy, data point model and validations experience.   Knowledge of EU regulatory reporting requirements (COREP/Statistical) with strong Capital knowledge.  Packaging, deploying, branching Axiom solution including upgrades as part of the software development lifecycle.   Oracle PL/SQL.