Data Scientist

Must have: Clear developer/engineer background — design, develop, engineer ServiceNow solutions (not just admin/support)

Must have: JavaScript — Business Rules, Client/Server-side scripting, Glide APIs (GlideRecord, GlideAjax, etc.)

Must have: Integration experience — REST & SOAP APIs, cross-system UI integrations

Must have: ACL (Access Control Lists) — workflow-level access control, security rules

Must have: Workflow design/development (Flow Designer/Workflow Editor)

Good to have: MCP server / Agentic AI exposure

Job Description – Customer Support Executive (Flipkart Minutes / Uber Eats Process)

Location: Mohali

Work Mode: Work From Office (WFO)

Employment Type: Full-Time

About the Role

We are hiring Customer Support Executives for leading customer service processes (Flipkart Minutes and Uber Eats) at Mohali. This is an excellent opportunity for freshers and experienced candidates looking to build a career in customer support through chat and non-voice operations.

Key Responsibilities

• Handle customer queries through chat and support channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain high-quality customer interactions and service standards.
• Follow process guidelines and meet productivity targets.
• Ensure customer satisfaction through effective communication and problem-solving.

Eligibility Criteria

• Minimum qualification: 12th Pass or Graduate
• Freshers and candidates with 6+ months of customer service experience can apply.
• Good English communication skills are required.
• Ability to work in rotational shifts and rotational week-offs.
• Immediate joiners preferred.

Skills Required

• Strong written communication skills.
• Customer-centric approach and problem-solving ability.
• Typing speed of 25 WPM with 90% accuracy.
• Basic computer proficiency.
• Ability to work in a fast-paced environment.

Compensation

Flipkart Minutes Process

• CTC up to ₹20,000 per month
• Approx. ₹16,400 in-hand salary

Uber Eats Process (International Non-Voice)

• CTC: ₹26,000 + ₹2,000 PLI (Performance Linked Incentive)
• Total CTC up to ₹28,000 per month
• Initial 3 months: Approx. ₹20,000 in-hand (PLI not applicable)
• After 3 months: Approx. ₹22,000–₹23,000 in-hand based on performance

Work Schedule

• 5–6 days working (depending on process)
• Rotational shifts and rotational week-offs
• Day, evening, and rotational shifts
• No cab facility
• No leaves during the initial 3 months (Uber Eats process)

Assessment Requirements

• Versant Score: 3 or above
• Typing Test: 25 WPM with 90% accuracy
• AMCAT Assessment (Flipkart Minutes process)

Selection Process

1. HR Screening / HR Round
2. Assessment Round

• Versant Test
• Typing Test
• Chat Simulation / Written Assessment

1. Operations / Manager Round
2. Offer & Joining

Location: Mohali

Mode: Work From Office

Joining: Immediate Joiners Preferred

Lantern Pharma is looking for talented and highly motivated R Shiny based front end web application developers to visualize the data analyzed / reports generated using bioinformatics pipelines. Leveraging your background and applying software engineering principles, to develop applications and tools in support of data visualization and reporting using R / R Shiny. You will be involved in generating complex graphs used for statistical analysis and interpretation using interactive libraries such as Plotly. In addition to development of new code, you will support and maintain standard R programs, which will comprise a library of code to be used for future development. This is a 6 months contract position (40 hrs / week) with possibilities of full time employment based on performance.

RESPONSIBILITIES:

• Design and develop interactive web applications using R / R Shiny to visualize ML outputs, multi-omics data and reports generated by bioinformatics pipelines
• Use the open-source or proprietary R libraries to build useful applications and packages
• Write efficient, clean and well tested code that adheres to best practices
• Organize data, analysis, reports, and applications into reproducible pipelines
• Test and debug applications to ensure they are working correctly, using both manual and automated testing techniques
• Stay up-to-date with the latest R packages and developments in the pharma industry
• Publish R packages to internal company repository
• Deploy and maintain the R Shiny web-application on the AWS server

BASIC QUALIFICATIONS:

• Bachelor's degree required (Master’s degree preferred) in a scientific discipline such as Statistics, Computer Science, Bioinformatics etc.
• Minimum 2 years of R / R Shiny, R Markdown experience with standard packages for data visualization and analysis
• Proven ability of building interactive R-shiny application (demo of the R-shiny application)
• Proficient in libraries such as ggplot2, plotly, dplyr, Highcharter and DT
• Must have experience in generating and working with R markdown reports
• Experience of AWS to host R shiny application is a plus
• Knowledge of cancer biology, genomics and drug development is a plus
• Familiarity with JavaScript, HTML, CSS, Python a plus
• Experience in building a database using Relational / Non relational Database (SQL / NoSQL)
• Must be capable of developing collaborative relationships with colleagues
• Must be self-motivated and have strong analytical, interpersonal, and project management skills
• Must demonstrate the ability to present ideas, issues, and observations in a clear manner

Lantern provides multiple growth opportunities and as an early team member, your work will have a direct impact on precision oncology that can transform drug development. In addition to attractive compensation, we offer employees the opportunity for competitive health, dental & vision insurance, stock options in a public company, an opportunity to take leadership on new and meaningful projects, & involvement with leading conferences & industry trade shows.

• Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6

• Developing new user-facing features using React.js

• Integrate APIs with frontend components using React.js

• Ensuring user experience determines design choices.

• Developing features to enhance the user experience.

• Striking a balance between functional and aesthetic design.

• Ensuring web design is optimized for smartphones.

• Building reusable code for future use.

• Optimizing web pages for maximum speed and scalability.

• Utilizing a variety of markup languages to write web pages.

• Maintaining brand consistency throughout the design.

• Degree in computer science or related field.

• Understanding of key design principles.

• Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.

• Understanding of server-side CSS.

• Experience with graphic design applications such as Adobe Illustrator.

• Experience with responsive and adaptive design.

About CercleX:-

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-india/">waste management company in India  with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India. CercleX helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco-free.

What you need to have: