territory Sales head Western India

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

Pls Contact to sairam.akirala

@

kiaraglobalservices.com

798

981 217 8

Skills and attributes for success

To qualify for the role, you must have

• Experience of minimum 2 years, CTC – 18LPA
• Ability to develop Deep Learning frameworks to solve problems.
• Design and create platforms for image processing and visualization.
• Knowledge of computer vision libraries.
• Understanding of dataflow programming.
• B.E. (E&TC /Computer / IT / Mechanical / Electronics)
• C++, video analytics, CUDA, Deepstream

The opportunity

We are currently looking for a Computer Vision Engineer, to join our office in Pune. As a Computer Vision Engineer, you will support our clients in defining and implementing a data journey aligned with their strategic objectives.

Some of your responsibilities will include:

• Work with the research team to research, develop, evaluate, and optimize various computer vision and deep learning models for different problems.
• Take ownership to drive computer vision solutions and meet customer requirements.
• Deploying developed computer vision models on edge devices after optimization to meet customer requirements and maintain them to later improve to address additional customer requirements in the future.
• Developing data handling and machine learning pipelines for training
• In-depth understanding of computer vision models including object detection, semantic segmentation, and key-point detection
• Implementing algorithms in robust, efficient, and well-tested code.

Job Title: Lead Generation Executive

Location: Remote

Job Summary:

We are in search of a "Lead Generation Executive" for a remote role. Your primary responsibility is to help us find potential clients, create leads, and contribute to our sales goals.

Responsibilities:

• Find and create leads to support our sales goals, and also screen the leads and set up meetings.
• Identify new markets and potential customers by doing research.
• Reach out to potential clients through various methods such as calls, networking, and social media.
• Communicate with potential clients, understand their needs, and introduce our products.
• Keep track of sales and performance data and report on progress.

Qualifications and Skills:

• Minimum of 3 years of experience in lead generation or a related field.
• Proven success in lead generation or sales.
• Strong experience in generating leads, cold calling, email campaigns, LinkedIn outreach, and rate negotiations.
• Ability to plan and execute effective lead generation strategies.
• A good understanding of sales and marketing.
• Current knowledge of market trends and competitor activities.
• Strong negotiation and problem-solving skills.
• Excellent communication skills.
• Proficiency in phone calls and presentations.
• Self-motivated, results-driven, and passionate about lead generation.
• Ability to work independently and proactively.
• Familiarity with Microsoft Office, CRM systems, and sales software.

ABOUT THE COMPANY

Augment was started in 2015 in Madison, Wisconsin USA (three hours North of Chicago). We offer Digital Innovation, Application Development, and Staff Augmentation services to clients in the USA. We wanted to help not only our clients but also to provide a good home for developers, designers, and QA team members to work, grow and thrive.

We are a 70+ person team headquartered in Madison, Wisconsin, USA with a larger office in Coimbatore, India. We are also building our teams in Brazil and Eastern Europe. Our company takes pride in genuinely attracting and retaining the best talent. If you want to be part of a high-achieving, knowledgeable, and fun team, then here’s your chance to join a rapidly growing startup that offers an international and diverse work atmosphere. If you are interested in learning more about us, please contact us. You can also talk to our team members to see how they like working with Augment.

• Design and build reliable distributed systems that handle high volumes of data With low latency.
• Maintain, support, and enhance business-critical systems.
• Ensure timely and high quality of software development w.r.t to project architecture, code quality, testing, and deployment.
• Own complete service lifecycle including development, deployment, performance on scale, and monitoring.
• Make your mark on ambitious projects

Backend Tech Stack

• Go and Scala
• Environments build around Docker and GCP
• Complete Kubernetes infrastructure

Requirements

• Is a great problem solver who takes pride in their work
• Is comfortable with the unknown and loves to experiment
• Can construct good arguments for methodologies or practices
• Strong concepts of clean code principles
• Has worked with, or understands the principles behind working with data at scale

We are looking for UI developers with good knowledge of React JS. As a developer you will be responsible for understanding the requirements and developing the UI as per UX / VDs provided by the business / product team. You will be responsible for delivering a performant, robust and easy to maintain application. You will co-ordinate with different teams like backend developers, QA, product team and devops team to ensure quality deliverables.

Qualifications

• Bachelor’s or higher degree in Computer science or related technical field
• 2-4 years of experience in developing UI components leveraging React.js
• Experience in eCommerce domain is an advantage

A senior technical candidate who has managed  AFS (Anti Fraud Solutions),Risk & Anti money laundering (AML) projects.

Experience: 15+ years of experience in BFSI domain.

Location: Mumbai

Note- Candidate should be from IT product companies only.

Key Skills: Hands on BFSI Domain experience, Strong leadership Qualities, Excellent communication and presentation skills

Roles & Responsibilities:

• Understand and maintain awareness of Global Regulatory guide lines, Risk management, and industry leading practices and use cases for AML, Anti-Fraud and Tax Reg.
• Responsible for AML and AFS product development & support and activities including roadmap planning and strategic direction.
• Enhancing our value proposition in the product demos and presentations to the clients.
• Proactively managing all aspects of the product life cycle including strategic planning, budget planning, product development, and marketing and communication strategy.
• Constantly enrich the software functionality and enhance its competitiveness working closely with Product Delivery Team.
• Should be able to speak in events on RegTech.