OPERATION MANAGER

Job Title: Pricing & Logistics Operations Specialist – Freight Forwarding (US & Canada)

Location: Bangalore

Employment Type: Full-time

Job Summary:

We are seeking a highly skilled Pricing & Logistics Operations Specialist with experience in freight forwarding to manage pricing, rate negotiations, and logistics operations for shipments between the US and Canada. The ideal candidate will have a strong background in pricing strategies, carrier negotiations, and end-to-end freight operations within the region.

Key Responsibilities:

Pricing & Rate Management:

• Develop and maintain competitive pricing strategies for LTL, FTL, Ocean, and Air freight services.
• Negotiate rates with carriers, freight forwarders, and third-party logistics providers.
• Prepare freight rate quotations and provide cost analysis to support sales teams.
• Monitor market trends, fuel surcharges, and freight rate fluctuations to ensure competitive pricing.

Logistics & Operations:

• Manage freight bookings, documentation, and shipment coordination between the US and Canada.
• Work with carriers, brokers, and customs teams to ensure smooth cross-border operations.
• Handle load planning, route optimization, and transit time management for shipments.
• Troubleshoot shipment delays, pricing discrepancies, and service issues with carriers.

Stakeholder Collaboration & Reporting:

• Collaborate with sales, procurement, and account management teams to support client requirements.
• Maintain strong relationships with carriers, ensuring service reliability and cost-effectiveness.
• Generate pricing reports, freight cost analysis, and operational efficiency metrics for management review.

Qualifications & Requirements:

• 2-5 years of experience in freight forwarding, pricing, or logistics operations in the US-Canada trade lane.
• Strong understanding of LTL, FTL, Ocean, and Air freight pricing structures.
• Proficiency in freight management software, TMS (Transportation Management Systems), and Excel (VLOOKUP, PivotTables, etc.).
• Experience in carrier negotiations, load planning, and customs documentation.
• Excellent communication and negotiation skills.
• Ability to work in a fast-paced, deadline-driven environment.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor's degree.

MUST HAVE SKILLS

1. Very good communication skills.
2. Experience with Query performance optimization.
3. Minimum of 10 years of experience working with SQL Server.
4. Minimum of 7 years of experience designing, developing, testing, and implementing ETL solutions using SSIS.

1. Have you used Swift in production code ? If yes please share the duration
2. Have you used RxSwift in production code? What were the common scenarios for using it ?
3. Have you used Combine in production code? What were the common scenarios for using it ?
4. Have you used GCD or Operation queues in production code? What were the common scenarios for using it ?
5. Have you used CocoaPods or Swift Package Manager for dependancy handlings in any of the projects you have worked ? What were the common scenarios for using it ?
6. Have you used any of MVVM or VIPER or any other architecture in production code? Please specify which one.
7. What size team have you been a part of? Were there interactions with designers, Product Managers and/or testers?
8. Share links of your app/s on the App Store that you have contributed to.

Introduction:

Tyroo’s Vidtech.ai is one of the largest independent marketing automation cloud built for the video first world. We build softwares and platforms that allow our partners to derive maximum yields on their marketing spends on various video first social platforms. We work on problems that involve building high availability, low latency solutions which require computing optimal decisions using various self-created modules as well as pre-available modules popular in the ML and Big Data world.

We are looking for a back-end developer who has at least 1 years professional experience in building systems on either Python or Node.js and is able to become an anchor/pillar for the team. The role will require you to architect and develop systems/features needed for our marketing automation products. Strong leadership and mentoring skills are also necessary so that the individual can train, educate and manage junior resources.

Key Requirements:

• Must be able to tackle complex business problems by breaking it down into set of simpler problems and architect solutions for the same
• Must exhibit thought leadership and should be committed towards mentoring and team building
• Must have excellent communication skills as the individual needs to collaborate with Business and Product team
• Must be proactive towards changing software development landscape and keep upskilling
• Must be able to contribute in setting up best practices and effective design patterns in complete development lifecycle.

Technical Requirements:

• Must have 1+ years’ experience in developing scalable systems on Python/Node.js with strong grasp on microservices and serverless architectural patterns
• Must have prior experience with databases like MySQL, Elasticsearch, MongoDB, Redis
• Must be exposed to cloud platforms like AWS or GCP and containerization using Dockers
• Must have worked with RESTful APIs and WebSockets
• Must have deep understanding of HTTP, web browsers and token-based authentication/authorization (OAuth, JWT)
• Must be experienced on Version Control Tools (Git) and Package Managers (npm, yarn, pip)
• Must adhere to coding standards and have the habit of doing unit testing along with regular and rigorous code reviews
• Should know about microservices orchestration using Kubernetes, web servers like Nginx/Apache and queuing systems like Kafka/Kinesis

In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

• Planning and prioritizing different aspects of the end-consumer problems as a part of the design process
• Carrying out extensive user research, devising user journeys and understanding customer requirements with a first-principles approach
• Interacting and working closely with stakeholders across Product, Engineering and Marketing
• Effective communication with Front-end engineering on ensuring the last mile correctness of implementation
• Building and maintaining the design system and devising more components in alignment with the same
• Brainstorming ideas on the new age E-Commerce SaaS products and evangelising the design-thinking process inside and outside the organisation

Desired Candidate Profile

• Minimum 1 year of experience working on UX challenges on digital products
• Ability to understand fundamental goals of business both in short and long term aspects
• Appreciate behavioural analytics principles and emphasis on data-driven decision-making
• Excellent communication skills and the ability to articulate design decisions to the team and leadership
• Ability to collaborate with cross-functional teams to define, design and ship new features

• Understand the fundamentals of Software Engineering, such as Data Structures, Algorithms, Design Patterns
• Ability to write Java applications using Spring, Springboot or any other microservices frameworks
• Experience in the development of REST applications, in Java or Kotlin
• Capable of writing effective APIs
• Solid knowledge of JVM fundamentals such as classloading, memory management, garbage collection
• Demonstrated experience in platform API design and development
• Knowledge on microservice and event-driven architecture
• Experience in working with version control frameworks such as Git (preferable), SVN
•      Experience with NoSQL databases (MongoDB or Cassandra) & Relational Databases
• Solid understanding of TDD & Agile principles such as CI / CD, with a proven track record of implementing solutions centred around those concepts
• Excellent communication, collaboration, reporting, analytical and problem solving skills