Motion Graphic Designer

About MyOperator

MyOperator is a Business AI Operator platform that enables businesses, teams, and AI agents to work together seamlessly for customer operations such as Sales, Support, Escalations, Feedback, and Refund processes. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows including voice bots, WhatsApp automation, and intelligent call routing.

We are building for reliability, speed, and impact. MyOperator values ownership, critical thinking, and execution. This is a high-expectation, high-learning environment where engineers are empowered to solve complex problems and build systems that directly affect customer outcomes.

Role Overview

We are looking for a skilled and proactive Site Reliability Engineer (SRE) to take end-to-end ownership of production reliability, observability, and performance engineering across MyOperator’s AI-powered communication infrastructure.

This role is not operational-only — it requires strong system design thinking, deep troubleshooting ability, and a production ownership mindset. You will define reliability standards, build observability frameworks, lead incident response, and drive SLO-based engineering practices across distributed AWS and Kubernetes environments.

Key Responsibilities

• Own production reliability, uptime, latency, and error budgets across critical services.
• Design and manage production-grade monitoring using Grafana, VictoriaMetrics (Prometheus), and PromQl, AWS CloudWatch.
• Define and enforce SLIs, SLOs, and SLA thresholds for AI communication systems (voice bots, WhatsApp APIs, call routing).
• Build real-time operational dashboards for incident response, capacity planning, and leadership visibility.
• Implement end-to-end distributed tracing using OpenTelemetry (OTEL Collector).
• Design and maintain centralized logging with strong correlation between logs, metrics, and traces.
• Create SLO-based alerting systems with minimal noise and fast incident detection.
• Lead incident response lifecycle: alert triage, mitigation, RCA documentation, and preventive improvements.
• Drive MTTR reduction through structured monitoring, automation, and reliability engineering practices.
• Monitor and troubleshoot AWS EKS (Kubernetes) production workloads.
• Instrument and monitor LLM API integrations, AI inference pipelines, and messaging systems.
• Analyze logs using OpenSearch / ELK for anomaly detection and root cause identification.
• Automate operational workflows using Python or Bash to eliminate manual toil.
• Drive performance optimization, scalability improvements, and capacity planning.
• Collaborate with engineering teams to instrument new services from day one.

Required Skills & Qualifications

• 3–6 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
• Hands-on experience with:
• VictoriaMetrics / Prometheus (time-series monitoring)
• Grafana dashboards and visualization
• PromQL for writing complex queries and alerts
• Experience implementing distributed tracing using OpenTelemetry (Mandatory).
• Strong experience with centralized logging systems (ELK / OpenSearch / Loki).
• Experience with alerting frameworks such as Alertmanager or Grafana Alerts.
• Strong understanding of SLIs, SLOs, SLA design, and reliability engineering principles.
• Hands-on experience managing AWS production workloads (EC2, RDS, ELB, CloudWatch, IAM).
• Experience with Kubernetes (AWS EKS preferred).
• Familiarity with CI/CD pipelines and automation tools.
• Good understanding of Linux systems, networking, and cloud infrastructure.
• Experience handling production incidents and participating in on-call rotations.
• Ability to automate operational tasks using Python or Bash.

Good to Have

• Experience with OpenSearch / ELK log pipelines and anomaly detection.
• Kubernetes monitoring (pod health, node metrics, autoscaling behavior).
• CI/CD observability integration (Jenkins, GitHub Actions).
• Experience in monitoring LLM APIs and AI inference pipelines.
• Familiarity with MLOps or AI observability tools (Arize, WhyLabs, etc.).
• Service mesh exposure (Istio).
• Infrastructure as Code (Terraform, CloudFormation).
• Experience with chaos engineering or load testing tools.
• Multi-cluster or multi-region architecture exposure.

Key Expectations

• Ownership of production systems and high availability.
• Strong troubleshooting and debugging skills.
• Focus on automation and reliability improvements.
• Proactive approach to incident prevention.
• Ability to reduce alert noise and improve signal quality.
• Data-driven approach to reliability engineering.

This Role Is Not For

• Candidates with purely development experience and no production ownership.
• Candidates without real incident response or on-call experience.
• Freshers or candidates with less than 3 years of experience.

Job Title: Data Analyst (AI/ML Exposure)

Experience: 1–3 Years

Location: Mumbai

Job Description:

We are looking for a Data Analyst with strong experience in data handling, analysis, and visualization, along with exposure to AI/ML concepts. The role involves working with structured and unstructured data (SQL, CSV, JSON), building data pipelines, performing EDA, and deriving actionable insights. Candidates should have hands-on experience with Python (Pandas, NumPy), data visualization tools, and basic knowledge of NLP/LLMs. Exposure to APIs, data-driven applications, and client interaction will be an added advantage.

Skills Required: Python, SQL, Data Analysis, EDA, Visualization, APIs

Apply: Share your resume or connect with us.

Responsibilities:

• Conduct associate-level recruitment activities.
• Utilize job portals, LinkedIn, and Applicant Tracking Systems effectively.
• Coordinate with different departments to facilitate HR-related processes.
• Participate in HR projects, initiatives, and process improvements as assigned.
• Draft business emails and documents proficiently as required.
• Coordinate end-to-end activities with various vendors.
• Ensure sufficient and timely arrangement of assets.
• Support employee engagement initiatives and events.
• Stay updated with industry best practices and trends and make recommendations for process enhancements.
• Contribute to a positive and collaborative work environment within the people team and across the organization.

Competencies:

• Excellent attention to detail and organizational skills.
• Strong interpersonal and communication skills at all levels of the organization.
• Solid understanding of HR processes and best practices.
• Proficient in using G Suite (Sheets, Docs, Slides) and MS Office Suite (Word, Excel, PowerPoint).
• Ability to handle sensitive and confidential information with integrity and discretion.
• Strong communication skills, both verbal and written.
• Ability to prioritize tasks and work efficiently in a fast-paced environment

• Maintain accurate financial records and ledgers
• Manage accounts payable and receivable
• Process employee payroll and ensure timely disbursement
• Ensure compliance with financial laws and company policies
• Prepare financial reports and conduct analysis
• Handle accounting operations using Tally software
• Manage vendor coordination, invoices, and payments
• Oversee billing and payment processes
• Monitor and maintain petty cash transactions
• Perform bank and ledger reconciliations
• Conduct internal audits and ensure financial accuracy
• Provide financial insights and recommendations to management

Requirements:

• Bachelor’s degree in Accounting or a related field
• Proven experience in accounts and payroll management
• Proficiency in Tally accounting software
• Strong analytical and problem-solving abilities
• Excellent attention to detail and organizational skills

Key Skills:

• Tally Accounting
• Financial Reporting
• Payroll Processing
• Vendor Management
• Billing & Payment Handling
• Petty Cash Management
• Financial Analysis

1. Key Responsibilities 
1. Grow social media pages of the company 
2. Strategize and execute campaigns to drive brand affinity and new consumers
3. in-charge of all social media handles of the company (big social networks + new age networks)
4. Partner with other brands to co-create campaigns
5. Collaborate with other marketing verticals to grow the app community 
2. Mandatory and good to have experience/ skills.

1. 1. 0 to 2 years. Experience with high-growth consumer apps in India is a big plus
   2. Excellent written and spoken communication skills in the English language are a must. Hindi and other Indian languages are a plus 
   3. Love social media and short video apps. SelfSelf-usage social networks with a good following are a must.

Product Design is about customer obsession. It is about getting under the skin of our users, understanding both their stated as well as unstated needs, and solving for them.

Our Design team is composed of talented and driven problem-solvers. We never stop learning, we teach one another, and we take immense pride in our work. We are a small team and thus every individual has the opportunity to create a huge impact.

A sneak peak into the opportunity:

• 7+ million active customer base (Mostly acquired in last 6 months)
• 6+ million Insurance policies issued
• Created community for 2 & 4 Wheeler vehicle owners (currently in the beta version and onboarded 120K+ users in no time)
• A rapidly growing team in tech + product with some of the finest folks in the industry
• A rapidly growing team of PMs
• An opportunity to build products that influence insurance awareness and buying at the grassroot level.

The ideal candidate will have experience in creating mockups to present to teams, collecting feedback and creating a quality piece of work. This individual should be comfortable with building sitemaps, wireframes and prototypes to provide to project manners and inevitably execute based on outlined criteria. This candidate should have strong creative and design skills and be familiar with various design technologies.

Responsibilities

●      Develop design solutions for various platforms

●      Establish consistent brand and creative designs

●      Communicate ideas with project managers using mock-up and look books

●      Collect feedback from project managers and adjust the approach to cater to criteria

●      Build sitemaps, wireframes and prototypes to outline structure

Qualifications

• Bachelor's degree/PG in user experience, design or related field
• 5+ years of experience with UI design
• Strong communication, design and creative thinking skills Experience with Figma/Adobe XD, Photoshop, Illustrator etc
• Knowledge of CSS is a plus