Manual tester

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Job Title: Senior QA Engineer – Manual Testing (Hardware Focused)

Location: Navi Mumbai (Only local candidates from Mumbai/Navi Mumbai will be considered)

Work Mode: 5 Days Working | Work From Office

Experience Required: 5+ Years

Notice Period: Immediate Joiners or Candidates Who are already serving or served notice period.

About the Role:

We are looking for an experienced and detail-oriented Senior Manual QA Engineer with strong proficiency in hardware-based and emulator-driven manual testing. The ideal candidate will also possess 1–2 years of hands-on experience in Java, ideally for scripting or basic automation tasks. This role is ideal for someone with a background in hardware testing looking to contribute to highly integrated systems involving both hardware and software components.

Key Responsibilities:

• Design and execute manual test cases focused on hardware-integrated systems, embedded environments, and emulators.
• Translate complex system requirements and user stories into well-structured, actionable test cases.
• Plan and maintain comprehensive test documentation ensuring traceability and thorough coverage.
• Identify, document, and follow up on bugs and inconsistencies across releases and change requests.
• Collaborate with development and hardware teams to ensure robust system validation across interfaces.
• Utilize Java (1–2 years' experience) to support test scripting or automation where applicable.

Must-Have Skills:

• Manual Testing Expertise: 5+ years in QA with a primary focus on hardware/manual testing.
• Hardware & Emulator Testing: Proven experience in testing physical devices, hardware components, or emulators.
• Java Scripting: 1–2 years of experience in Java for test scripting or automation utilities.
• Proficiency in test case design, defect tracking (e.g., JIRA), and understanding of testing life cycle models.
• Exposure to DevOps practices, CI/CD pipelines, and cloud platforms like AWS.
• Hands-on experience with SQL and working knowledge of databases.

Preferred Skills:

• Experience with Python or other test automation frameworks.
• Testing certifications (ISTQB, CP-SAT, CP-MAT, etc.)
• Familiarity with location-based technologies (GPS, mapping, navigation systems).
• Strong analytical mindset with excellent communication and collaboration skills.

We are a small team of closely knit engineers who were able to build a product that helped us to scale until this point. The company’s growth from here is based on the strategy of focusing on  enterprise customers and making products ready for them.

Laundry industry has critical workflows and complex integrations with hardware and machines, and the new developers need to be more confident and fearless about making changes in the system. This will help to deliver products faster to the customers while building more robust products. 

We are looking for an experienced QA Test Automation Engineer to be part of our team. Your understanding of functional testing, writing maintainable tests, written and verbal communication skills will be put to the test.

• Estimate, prioritize, plan, and execute manual testing activities.
• Manage release from the QA perspective and keep the affected parties informed.
• Identify quality assurance process bottlenecks and suggest actions for improvements.
• Preparing test cases for unit, integration and end-end testing.
• Plan and manage automation testing strategy for QDC.

Job Description:

• Works with team to drive improvements in code quality via manual testing
• Works to develop and execute QA strategies to meet and exceed corporate quality goals
• Delivers on capabilities for the product suite automation strategy
• Develops manual and automated test cases and configurations needed to meet testing of business requirements
• Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing 
• Generates test data to support the requirements and test case for various test phases
• Building and maintenance of quality standards as well as enforcing technical and testing standards
• Creates logs to document testing phases and defects
• Monitors and tracks resolution of defects and takes part in daily standup 
• Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status
• Identifies opportunities to adopt innovative testing technologies and techniques
• Looks beyond the obvious for continuous improvement opportunities

Qualification and Experience Requirements: 

• Bachelor’s Degree in computer science, computer engineering, or other technical disciplines, or equivalent work experience required
• 3+ years of experience in Technology, with an emphasis on QA, and proven ability in writing test cases, running functional or performance tests, and managing defects
• Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues
• Proficiency in written and spoken English
• Solid knowledge of QA methodologies, SDLC and STLC
• Working knowledge of test management software like Jira
• Strong in analytical skills and should be a team player
• Competent in executing test cases and passionate about quality
• Ability to handle conflict effectively

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Purpose

All kids have extraordinary talent & creativity, and our mission in the world is to

help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of

our products, company culture, hiring & design language and practices for the future to come.

Team

We are a team that is maniacally customer obsessed & building products that

consumers love.The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region.

He was also instrumental in taking Cleartrip global 8 countries) & create global

high quality products in an increasingly flat world.We want to recreate the magic and build the same customer obsession & product culture here.

Requirements:
*2-4 years of experience

*Ability to do stress testing + has knowledge of IT security (rate limiting, DDOS attacks etc)

*Proven Manual testing experience is a must.
*Good knowledge of Node.js and it's test platforms

*Automation exp will be a plus

* Should have experience in scripting (shell or python).

*Selenium experience and experience in managing CI/CD for code deployments is a plus
*Experience working with tools for version control (Git)
*Analytical and logical thinking with natural curiosity
*Excellent written and verbal communication skills

*Shows creativity and initiative to improve product test coverage and effectiveness

* Test current products and identifying deficiencies

* Suggest solutions to identified product problems 

* Investigate product quality in order to make improvements to achieve better customer satisfaction.

• As a Senior Software Test Engineer, your primary responsibility will be to test/qualify new products and enhancements to existing products as part of a cross functional team. You are required to verify and validate software changes for new products, enhancements and defects.
• Responsible for verifying that the software complies with the requirements and that the various customer use-cases can be satisfactorily met by the software.
• Work very closely with the project/baseline manager and development team to understand the architecture and design of the system and the interaction between various software sub-systems and components.
• Prepare and execute test plans for software releases, document and automate test cases to exercise the various features and capabilities of the software, identify and capture bugs and related information in the bug tracking database.
• Develop higher complexity test cases, test suite selection and execute all necessary testing activity required for a customer software release (negative and backward compatibility scenarios) per assignment, group objectives and product requirements.
• Document, enhance and maintain regression test procedures over the lifecycle of the software.
• Execute the software release test plans and certify that a software release has met the quality criterion(s) for various phase exits (pre-alpha, alpha, beta).
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Independently manage schedule for his/her projects and deliverables, seamlessly works with all key stakeholders to ensure delivery is never on the critical path
• Consistently look out for areas of improvement in all areas of software product development and processes, champions implementation of identified best practices

• Strong understanding of SDLC processes and the QA lifecycle and methodology
• Prior experience in supervisory control systems software would be a plus (but not mandatory)
• Strong knowledge of software test methodologies, tools, standards and processes.
• Good hands on programing experience in any of the scripting/programming languages (C++, C#, Java Script)
• Strong interpersonal skills. Excellent written and verbal communication skills
• Prior experience of working in global teams and interfacing with multiple stake holders

About Us:

Aakash EduTech Pvt. Ltd. (AEPL) is the digital learning arm of Aakash Education Services Ltd. (AESL). AEPL is a rock solid team of 800+ passionate individuals within 2 strong online learning brand names, under its umbrella:

Aakash Digital(digital.aakash.ac.in) geography access to education in the test-prep segment by removing barriers of geography, income, safety or time. Our unique digital offerings i.e. Aakash Live - live online classes, Aakash iTutor - recorded video lectures and Aakash Practest - integrated test series facilitate right guidance to students preparing for competitive exams from the safety and comfort of their homes. We have a reach in almost 7+ countries and 750+ cities world-wide.

Meritnation  (http://www.meritnation.com/">www.meritnation.com) is India’s leading online learning platform for school students with over 2.0 crore enrolled students across CBSE, ICSE and leading state boards. It's an online tuition company with course offerings for class 1 to 12. The company has subscribers PAN India as well as in the Mid-East and has offices across 15 cities in India. Meritnation was a pioneer in Live Classes with more than 80,000+ hours of live class delivered on the platform till date.

What We Are Looking For:

- The candidate should have experience in manual testing, GUI testing, functional testing and load testing.

- knowledge of automated testing tools preferable open source like JMeter, Selenium etc.

- The candidate should have experience in writing and executing test cases.

- Good understanding of SDLC and STLC concepts; Ability to effectively prioritize assignments as well as unplanned issues.

- Knowledge of web-based applications is a must.

- Defect reporting, coordination with development team, defect logging, defect tracking tools like Bugzilla or Bugnet, bug reporting etc

- Completing assigned work with proper focus on design aspects, modular, coding standards, process adherence, optimized and readable code and minimal rework required

- Ability to work productively in a dynamic, priority shifting, deadline-driven environment with no/minimum supervision

- Self-initiative in reading and learning about new technologies, other modules of the application, newer and better ways of doing things

- Good teamwork, positive and constructive collaboration and communication with everybody

Required Skills

Both Manual and Automation testing(Basic Knowledge ) cover functional and performance testing.

Qualifications: Bachelor degree or Equivalent