Quality Analyst Engineer

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

📌 Job Title: Software Test Engineer (Manual Testing)

Company: Pentabay Softwares

Experience: 1 – 5 Years

Location: Anna Salai (Mount Road), Chennai

Employment Type: Full-time, Onsite

🔍 Job Description

Pentabay Softwares is looking for a Software Test Engineer (Manual Testing) with 1–5 years of hands-on experience to join our growing team. The ideal candidate should have strong knowledge of manual testing concepts, excellent attention to detail, and the ability to work closely with developers and product teams to ensure high-quality software delivery.

🧪 Roles & Responsibilities

• Understand project requirements, functional specifications, and business workflows
• Design, write, and execute test cases based on requirements
• Perform Manual Testing including:
• Functional Testing
• Regression Testing
• Smoke & Sanity Testing
• Integration Testing
• UAT Support
• Identify, log, track, and verify bugs using bug-tracking tools
• Collaborate with development teams to reproduce issues and validate fixes
• Prepare test reports, test summary documents, and defect metrics
• Participate in requirement reviews and provide testability feedback
• Ensure timely delivery of high-quality releases

🛠️ Required Skills

• Strong knowledge of Software Testing Life Cycle (STLC)
• Hands-on experience in Manual Testing
• Good understanding of SDLC models (Agile / Waterfall)
• Experience in writing test cases, test scenarios, and test plans
• Knowledge of defect life cycle
• Familiarity with bug tracking tools (JIRA or similar – added advantage)
• Basic understanding of SQL is a plus
• Good analytical and problem-solving skills

🎯 Candidate Requirements

• 1–5 years of relevant experience in Manual Testing
• Bachelor’s degree in Computer Science / IT or related field
• Good communication and documentation skills
• Ability to work independently and in a team environment

🌟 Why Join Pentabay Softwares?

• Work on real-time projects with growing technologies
• Collaborative and learning-driven work environment
• Opportunity to enhance skills and grow your career

Sent Resumes to: sandhiya.m at pentabay.com

Job Description

 Interact with Project management and development teams to develop a strong understanding of the project and testing objectives.

 Analyze requirements for validity. Design and prepare test plan/cases for mobile and web applications based on requirements

 Experience in handling a complete project from a QA engineer perspective.

 Create relevant tasks for Engineers in JIRA, track and ensure closure  Reproduce issues reported by the customers and document the steps clearly so developers can fix them

Requirements & Desirable skill sets

 Hand-on experience in Excel

 Basic knowledge of mobile applications

 Hands-on experience in Defect management tools like JIRA or similar tools

 Intermediate written/verbal communication

 Comfortable to work with large volumes of data and Attention to detail  Knowledge in testing iOS or Android native

 Knowledge in testing web applications

 Ownership of assigned tasks and escalate whenever required

 Very good analytical and problem-solving skills

 Good communication and interpersonal skills

What will I be doing? 👩💻👨💻

1. You will be owning features through inception, design feedback, implementation, and launch. This will include building test plans for new features and improvising on existing test plans for feature updates and customer feedback.
2. You will collaborate with Product Designers, Product Managers, Backend Engineers, Data Engineers, and Customer Support

What do I need? 🤓

1. Strong quality sense and experience working closely with web/mobile development teams
2. Excellent communication skills and passion for tough technical problems
3. Attention to detail and voice of customer experience
4. Familiarity with Agile frameworks and regression testing is a plus
5. Experience in championing customer feedback post-launch and bringing it to the attention of relevant teams
6. Bachelor's degree in Computer Science, Engineering or a related field or equivalent training, fellowship, or work experience

Brownie points 🍰

1. Understanding of the importance of test plans and how to approach writing informative bug reports

Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.

Position Description

Key Responsibilities and Requirements

• Contributes to overall business results by making recommendations that significantly improve operational efficiency and effectiveness of Travel Industry
• Facilitate the analysis, design and programming of viable solutions to high complexity business problems according to user specifications
• Ensure that systems are functionally appropriate, technically sound and integrated
• Document and create test cases and to execute and verify those test cases as part of the overall functional testing of Information Technology products
• Contribute to test planning including API Testing
• Participate in the activities to develop and execute test to validate system functionality against specifications
• Take lead role in the testing of small to medium sized products
• Ensure that systems software is thoroughly tested
• Solid understanding of Quality Assurance methods and practices
• Deep understanding of manual and automated testing concepts
• 3 to 5 years’ experience as a QA Analyst/Engineer or similar role with a heavy focus on Automation Testing.
• Experience with high volume consumer-oriented web sites
• Experience working in an Agile Scrum environment
• Experience with formal test procedures, release management
• Experience in Travel industry experience, GDS’s - SABRE, Amadeus, and Travelport
• Ability to distill complex business needs into functional requirements
• Excellent follow-up, verbal and written communication skills
• Excellent problem-solving skills and an ability to make good decisions
• Team player with a professional attitude and learn new products
• Ability to manage multiple tasks and maintain tight schedules
• Ability to work effectively with a geographically dispersed team in India and United States
• Strong skill and experience analyzing data sets of all sizes.

Strategic and Development Responsibilities

• Communicate effectively with Executive, Marketing, Sales and Operations teams in gathering product requirements, reporting results and managing expectations.
• Willingness to work flexible and/or extended hours as necessary and travel internationally on occasion.
• Specifically participate in the following: market research, requirements gathering and documentation, architecture design, resource allocation, issue delegation, release management, project timelines, source code protection, testing/QA (use cases) and outsourcing.
• Ability to "think outside the box"
• Ability to provide accurate and timely project estimates.

Education

• Bachelor of Science in CS, MIS, or equivalent.

1. Development and Test Automation experience through Test Driven Development (TDD)
2. Establishing and executing Automated testing strategy for mobile apps with Tools like Perfecto Mobile/Appium or Web Driver/Selenium, TestNG and continuous integration tools like Jenkins, Git, Stampede etc.
3. Sound knowledge in JAVA is must have
4. Experience in Mobile AppDev and Test management tool (JIRA, qTest) and
5. Monitoring/Troubleshooting Tools Splunk, DynaTrace, SOAP UI 

1.  2+ of experience in producing test plans and creating test UI scripts/cases
2. Good experience of the management of all or part of the Mobile AppDev and UI Test execution phase in projects
3. Work in Agile methodology with TDD
4. Experience in API and Database Automated Testing
5.  Hands on experience of iOS (Objective C/Swift) and Android (Kotlin) technologies
6. Hands on experience in developing test artifacts and processes. Should have done test reporting with good clarity and no ambiguity
7. Experienced working in an onshore/offshore environment with flexible and adaptable working style to work with aggressive project schedules
8. Good communication and interpersonal skills
9. Good working knowledge of Microsoft Office, Excel, PowerPoint.

• Developing import functionality from Excel to ERP on premise
• Preparing test scripts for testing the configured scenarios
• Testing may also include Unit testing, Performance Testing, User Acceptance Testing, Regression Testing
• Testing the end to product scenarios in line with product standards and resolving conflicts with the help of technical team

Desired Candidate Profile

• At least five years' experience in ERP implementation, configuration, system design or related business experience
• Good command on SSRS reporting and Technical
• Excellent online presentation skills using Teams. Able to implement both Discrete and Process Manufacturing
• Deep knowledge in AP, AR, GL, Inventory, Warehouse management and FA
• Knowledge in Microsoft Dynamics AX 2012 ,R3
• Certification and/or experience in Microsoft Dynamics 365 for Finance and Operations, AX 2012 R2, R3 or AX 7/D365FO are a plus
• Proficiency with Excel, PowerPoint, Outlook and Word    

• Good knowledge of STLC, SDLC
• Various manual testing concepts and techniques
• Compatibility testing on various environments
• MS Excel formulas
• Database queries
• Experience in testing agile projects
• Finance and accounting domain knowledge
• Effective Test planning and Test Effort Estimation Skills
• Suggest improvements to enhance the overall user experience of the software.
• Able to deliver bug-free software within the deadline with minimum supervision
• Quick learning capabilities. Young and Dynamic. Work closely with team members, support team

• Develop and execute both manual test scripts/cases based on analyzed requirements for the Hematology Medical Device.
• Investigates software, hardware, system problems and determines root causes for failures.
• Report and track the defects to closure, support for defect investigation, validate defect fixes and analyze the impact of fixes.
• Be involved in test lab management and improvement of test process activities.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Biomedical Engineering or other relevant degree and 6+ years of relevant experience
• Work Experience Requirements: 6 or more years of experience in developing software system test designs and procedures.
• Experience in testing of software systems, preferably related to medical instrumentation
• Able to evaluate system specifications and requirements for completeness and testability
• Able to generate test designs and procedures from specifications and use cases, using industry-standard test design techniques, with minimal guidance
• Good understanding of software testing methodologies
• Experience with Requirements Management and Traceability
• Experience with Automated Software Testing is a plus
• Able to Document specifications, and or test documentation
• Able to execute test procedures manually, with minimal guidance
• Ability to work independently and proactively with minimal direction.
• Excellent communication skills. Ability to interface with various internal and external stakeholders.
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems, a plus.

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus