Associate - QA

JD for QA Engineer:

• Must have worked on web based applications like React(Frontend) and Drupal CMS(backend)
• Understand requirements, develop test plan, execute manual test cases, dig deeper into issues, identify root causes and articulate defects clearly.
• Strive for excellence in quality by looking beyond obvious scenarios and stated requirements and by keeping end user needs in mind.
• Deliver a high quality robust product in a fast paced environment.
• Work closely with the Development, Product Management, Design and Content team for release of the feature/product.
• Recreate production reported issues to determine root cause and verify the fix.
• Stay current with the latest technology, tools and methodologies; share knowledge by clearly articulating results and ideas to peers.
• Self-starter, takes initiative, identifies and completes tasks, should be goal driven.
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Required Skills:

• Graduate or Masters in Computer Science Engineering or a related field.
• 4-5 years of experience in QA methodologies, SDLC, STLC
• Strong testing & technical skills with excellent knowledge of designing tests for early defect identification.
• Hands on experience in creation and execution of test cases/test plans.
• Experience of SQL and Database and API Testing.
• Excellent debugging, troubleshooting and analytical skills.
• Understanding of Performance, and Security Testing techniques.
• Knowledge of Unix/Linux environments and hands-on with Unix shell commands.
• Hands on experience with technologies like React, and Drupal CMS

Note: immediate joiners.(Good communication, React and Drupal CMS must have skills)

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

• Testing and assuring high quality performance of applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making constructive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work

• Minimum 2 years experience in software testing
• Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
• Testing and assuring high quality performance of customer applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making construc\tive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work
• Leading a team of Quality Engineers is a plus
  
  
  

MyClassCampus is a product based SaaS Company from Ahmedabad providing ERP Solution to the EdTech Industry.

We are hiring QA Engineer

The Job Description is as follows:

#QualityAnalyst #QualityAssurance #ManualTester #QA #QC #Tester #IT

#Exp: 6 Months to 1.5 years

#Skill: #Manual_Testing

● Experience in testing web and mobile apps, ERP websites testing.

● Review and analyze system specifications

● Collaborate with Senior QA to develop effective strategies and test plans

● Execute test cases (manual) and analyze results

● Report bugs and errors to development teams

● Conduct post-release / Post-implementation testing

#Reason_to_join_us: * Good hike on current CTC

* Friendly Environments + Supportive staff

* Lots of celebrations of festivals and birthday

* Growing 5+ years old Product-based IT company

Job Brief:

Strong experience as a Developer, QA Engineer, Software Developer in Test or similar QA role.
Minimum 1-2 years strong experience with iOS and/or Android testing frameworks (XCTest, KIF, JUnit, Espresso).

Requiremnets

Experience with web testing frameworks (Selenium, HPQT).

Experience with API testing tools (Restlet, Postman).

Experience with Git, continuous integration and deployment tools.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!