Engineering manager, Plum

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

Position Overview

We are seeking an experienced SAP ABAP Developer with UI5 expertise to join our dynamic team. The ideal candidate will have over 5 years of hands-on experience in SAP ABAP development and UI5/Fiori applications. This role involves designing, developing, and implementing customized solutions to meet business requirements while enhancing user experience through modern UI5 interfaces.

Key Responsibilities:

SAP ABAP Development

Design, develop, test, and implement ABAP programs, reports, enhancements, forms, and interfaces.

Create and maintain custom SAP modules and objects using ABAP Workbench, BAPIs, BADIs, ALV Reports, RFCs, and User Exits.

Optimize existing ABAP code for performance improvements and troubleshooting.

UI5/Fiori Development

Develop and maintain SAP UI5/Fiori applications with a focus on user-friendly interfaces.

Build responsive web applications using SAPUI5, JavaScript, HTML5, and CSS.

Work with OData services and SAP Gateway to integrate backend SAP data with front-end applications.

System Integration

Collaborate with functional consultants to understand business requirements and convert them into technical solutions.

Implement system integrations using SAP interfaces like IDOCs, SOAP/REST APIs, and OData services.

Technical Documentation

Prepare technical specifications, unit test cases, and user guides.

Ensure adherence to coding standards and SAP best practices.

Team Collaboration

Provide technical support for ongoing projects and system enhancements.

Mentor junior developers and share best practices within the team

.

Required Skills & Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, or related field.

Experience: Minimum 5+ years of experience in SAP ABAP development and 2+ years in SAP UI5/Fiori.

Technical Skills:

Strong expertise in SAP ABAP (Reports, Smart Forms, Module Pool Programming, RFC, BAPI, BADI, Enhancements).

Proficient in developing SAP UI5/Fiori apps and customizing standard Fiori applications.

Hands-on experience with OData services and SAP Gateway configuration.

Knowledge of JavaScript, HTML5, CSS3, and SAP Fiori Design Guidelines.

Understanding of industry SAP modules like PP, MM and EWM (optional but preferred).

Familiarity with SAP S/4HANA and Fiori Launchpad configuration is a plus.

Soft Skills:

Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

Proactive attitude and ability to work independently.

Preferred Certifications:

SAP ABAP Certification.

SAP Fiori/UI5 Development Certification (preferred).

Skills & Requirements

SAP ABAP, SAP UI5, SAP Fiori, BAPIs, BADIs, ALV Reports, RFCs, User Exits, OData Services, SAP Gateway, JavaScript, HTML5, CSS3, SAP Fiori Design Guidelines, SAP S/4HANA, Fiori Launchpad, Smart Forms, Module Pool Programming, IDOCs, SOAP APIs, REST APIs, SAP Workbench, Performance Optimization, Technical Documentation, Problem-Solving, Team Collaboration, Mentoring, SAP Modules (PP, MM, EWM).

• Implementing world-class Enginerring practices for all the product development teams at WeCP. Ensure these are evangelized and followed.
• Build and maintain SDLC across all of our development and deployment environments: developer, QA, to our production.
• Envision, implement and rollout best development and devops tooling and automation for all of our services.

• Minimum of 5+ years of experience in engineering with mentoring or leading a team
• Hands-on experience with Nodejs, Angular and AWS is mandatory.
• Tech stack: MEAN, AWS, JavaScript, Docker, SRS
• Experience  Dockerizing existing web applications
• Setting up alerts and monitoring for system infrastructure
• Monitoring system and application health and optimising the cost
• Experience with security, threat modeling, penetration testing, static analysis

Minimum Qualifications:

• MS or BS in Computer Science or a related subject.
• At least five (5+) years of web application testing and automation framework experience.
• Taking complete ownership of product testing efforts.
• Proficiency in Java/ Python or any other Object-Oriented Language.
• Experience of Selenium & WebServices or REST API testing or backend testing
• Ability to design and develop test automation frameworks from scratch
• Experience in CI/ CD setup preferably with Jenkin
• Good analytical and problem-solving skills
• Expert in methodically developing use-cases-
• Expert at writing automation test cases using Selenium.
• Expert at testing the web application for both functionality and performance.
• Understands what world-class quality for SAAS Products 
• Expert at communicating the QA results with the engineering teams
• Expert at increasing visibility for blocker/critical issues.

Role

As an iOS developer, primarily revolves around designing, developing, and maintaining

mobile applications for devices running Apple's iOS operating system, such as iPhones,

iPads, and iPod touches. you must be proficient in coding in Objective-C and Swift and

familiar with Cocoa Touch and other core technologies. The main tasks include developing

user interfaces and coding for functionalities.

Experience

 Should have 5+ years of hands-on experience in iOS development. Strong experience

in Objective C and Swift.

 Working knowledge of the general mobile orientation, architecture, trends, and

emerging technologies.

 Solid understanding of the full mobile application development life cycle.

 Must have good analytical, debugging, and problem-solving skills.

 Self-starter having the ability to independently acquire the knowledge required in

succeeding his job.

 Good communication skills. Should be able to discuss requirement for stake holders

like, Product Owner and other Business stakeholders.

 Proficient with Swift 4 above.

 Strong understanding of MVVM Architecture and should be able to demonstrate

working experience.

 Strong knowledge of Design patterns.

 Strong with Auto layout and Storyboard for proficient user interface creation.

 Experience with iOS frameworks such as Core Data, Core Animation, Core Graphics

and Core Text.

 Experience with Online/Offline storage, threading, and performance tuning.

 Familiarity with RESTful APIs to connect iOS applications to back-end services.

 Knowledge of UX standards.

 Should have experience with Unit Testing - XCunit and UITesting- XCUI.

 Understanding of Apples design principles and interface guidelines.

 Review code, follow best practices for coding guidelines.

 Proficient with writing reusable code.

 Familiarity with cloud message APIs and push notifications, social media integration,

and integration of analytics

 Knack for benchmarking and optimization  Proficient understanding of code versioning tools (Git, Swift Package Manager,

Cocoa Pods)

 Familiarity with continuous integration

 Knowledge of Appstore Deployment process/norms

 Good knowledge of Certificate and Profile creations

 Good knowledge of distribution builds for testing over TestFlight or similar

distribution tools

location-nerul

• Should have experience as a web designer..
  BscIT candidate required
  MUst have hands-on experience using angular and react 

JD:
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Thorough understanding of React.js and its core principles

Experience with popular React.js workflows (such as Flux or Redux)

Familiarity with newer specifications of EcmaScript

Knowledge of isomorphic React is a plus

Familiarity with RESTful APIs

Knowledge of modern authorization mechanisms, such as JSON Web Token

Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Ability to understand business requirements and translate them into technical requirements

A knack for benchmarking and optimization

Familiarity with code versioning tools such as Git

As a Full Stack Software Engineer at Clipboard Health, you will help shape the way nurses find jobs and the way healthcare systems hire nurses and other practitioners today. We help nurses be able to work when and where they want, and to enable healthcare facilities to not have a staffing shortage.

We're a Y Combinator backed company (W2017) and are looking for a full-stack engineer. We currently use React, Node, Express, Mongo and MySQL.

What we are looking for:
• 2+ years experience in a software engineering role
• Have written and are comfortable writing apps in React and Node.js
• Ability to ship quickly and with elegant code
• Expertise in at least one language (Javascript, Python, Ruby) and proficient in Javascript
• Bonus if you're product-oriented
• Passion to build a business that solve problems for real people

About Our Benefits:
• Unlimited vacation
• Autonomy and ownership over your work