Engineering manager, Plum

Greetings of the day !

ONLY FEMALE CANDIDATES NEEDED

Role = Customer care Executive

Location = Andheri(E), Mumbai

6 day working Rotational off

Good communication skills

Experience range = Fresher to 4 years

ABOUT THE ROLE

Position = CUSTOMER CARE EXECUTIVE

Answering calls

Resolving queries and issues over the phone

Assisting the customer

Job Title: DevOps SDE llI

Job Summary

Porter seeks an experienced cloud and DevOps engineer to join our infrastructure platform team. This team is responsible for the organization's cloud platform, CI/CD, and observability infrastructure. As part of this team, you will be responsible for providing a scalable, developer-friendly cloud environment by participating in the design, creation, and implementation of automated processes and architectures to achieve our vision of an ideal cloud platform.

Responsibilities and Duties

In this role, you will

• Own and operate our application stack and AWS infrastructure to orchestrate and manage our applications.
• Support our application teams using AWS by provisioning new infrastructure and contributing to the maintenance and enhancement of existing infrastructure.
• Build out and improve our observability infrastructure.
• Set up automated auditing processes and improve our applications' security posture.
• Participate in troubleshooting infrastructure issues and preparing root cause analysis reports.
• Develop and maintain our internal tooling and automation to manage the lifecycle of our applications, from provisioning to deployment, zero-downtime and canary updates, service discovery, container orchestration, and general operational health.
• Continuously improve our build pipelines, automated deployments, and automated testing.
• Propose, participate in, and document proof of concept projects to improve our infrastructure, security, and observability.

Qualifications and Skills

Hard requirements for this role:

• 5+ years of experience as a DevOps / Infrastructure engineer on AWS.
• Experience with git, CI / CD, and Docker. (We use GitHub, GitHub actions, Jenkins, ECS and Kubernetes).
• Experience in working with infrastructure as code (Terraform/CloudFormation).
• Linux and networking administration experience.
• Strong Linux Shell scripting experience.
• Experience with one programming language and cloud provider SDKs. (Python + boto3 is preferred)
• Experience with configuration management tools like Ansible and Packer.
• Experience with container orchestration tools. (Kubernetes/ECS).
• Database administration experience and the ability to write intermediate-level SQL queries. (We use Postgres)
• AWS SysOps administrator + Developer certification or equivalent knowledge

Good to have:

• Experience working with ELK stack.
• Experience supporting JVM applications.
• Experience working with APM tools is good to have. (We use datadog)
• Experience working in a XaaC environment. (Packer, Ansible/Chef, Terraform/Cloudformation, Helm/Kustomise, Open policy agent/Sentinel)
• Experience working with security tools. (AWS Security Hub/Inspector/GuardDuty)
• Experience with JIRA/Jira help desk.

What you need to have:

We are looking for a dedicated recruiter to join our HR team in identifying hiring needs and filling job openings.
The responsibilities of a recruiter include identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, conducting interviews, filing paperwork, and keeping abreast of employment law and legislation.
You should also monitor new and existing employees and act as their advocate.

A successful recruiter has excellent interpersonal skills, is organized and detail-oriented, remains up-to-date with employment legislature, and keeps informed in company hiring and internship programs.
A good recruiter can assess candidates' skills, experience and relevant knowledge and compare them to job requirements.

• Identifying future hiring needs and developing job descriptions and specifications.
• Collaborating with department managers to compile a consistent list of requirements.
• Attracting suitable candidates through databases, online employment forums, social media, etc.
• Conducting interviews and sorting through applicants to fill open positions.
• Assessing applicants' knowledge, skills, and experience to best suit open positions.
• Completing paperwork for new hires.
• Promoting the company's reputation and attractiveness as a good employment opportunity.
• Managing internship programs.
• Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.
• Providing recruitment reports to team managers.

• Any bachelor's degree.
• The ability to conduct different types of interviews.
• Experience with recruitment processes and databases.
• The ability to design and implement recruiting strategies.
• Excellent communication skills.
• Good interpersonal skills.
• Good decision-making skills.
• A working knowledge of employment law and legislation.

Location: MBFC / Command Center, Changi Business Park, Singapore

Duration: 12 Months Renewable Contract

Description

• We are looking for highly motivated and experienced individuals to join our client as Application/Production Support Analyst supporting banking systems and applications.

Mandatory Skill(s)

• Degree in Computer Science, Business Information Technology or related disciplines;
• 3-5 years of experience providing support to business systems and applications in banking or financial service sectors;
• Possesses good knowledge on Site Reliability Engineering best practices and experience adhering to Site Reliability Engineering guidelines in the work;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Good analytical skills with excellent communication; 
• Good in understanding internal processes and resolving issues;
• Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment.

Desirable Skill(s)

• Prior experience in the banking industry;
• Experience in application implementation projects in financial institutions would be a great advantage.

Responsibilities

• Perform work in rotational shifts to provide 24/7 on-site or on-call support;
• Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications; 
• Responsible for the day-to-day maintenance of the application systems in operation;
• Handle Incident and Problem management;
• Work closely with key stakeholders, including management, development teams, end users, and unit leaders and communicate application problems and issues;
• Provide root cause analysis techniques to determine cause and resolve complex system issues or escalate to application managers and the management team;
• Involve with onsite and offshore teams across multiple technologies/applications;
• Lead formal and informal Post Event Problem Reviews;
• Actively involved in Continuous improvement of the system such as removal of TOIL, job automation, performance, tuning;
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

1. Strong fundamentals OOPS concepts, Exception Handling, Coding Standards, Logging

2. Creating custom, general use modules and components which extend the elements and modules of core Angular. 

3. Creating configuration, build, and test scripts for Continuous Integration environments

4. Communicating with external web services and processing data

5. Experience with offline storage threading and performance tuning

6. Review code and maintain the code quality and suggest best practices

7. Knowledge and experience on data science and programming languages

8. Demonstrable abilities to optimize code. Strong analytical skills for effective problem solving