About Niki.ai
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you will be a part of the core product development team
• Build using C/C++ and related technologies on mainly Windows platforms
• Manage priorities, deadlines and deliverables with your technical expertise
• Research solutions and decide the best and practical solution for complex problems
• Lead designs of major product components, and features
• Design, develop, test, maintain and enhance the product
• Analyse issues reported by customers
• Mentor and train team members on design techniques and technologies
MINIMUM QUALIFICATION:
● Relevant experience of 5+ years or 0 - 3yrs in C/C++ development on any platform (Linux, Windows,
macOS)
● BE / B. Tech / MCA / PGDST or equivalent degree from reputed institute
● Experience and skills in designing components and modules
● Experience in mentoring team for technical skills
● Attitude, perseverance, innovation, and curiosity to meet and overcome challenges
● Working proficiency and communication skills in verbal and written English
CANDIDATE REQUIREMENT:
● Experience in XML, STL, Win32 SDK, Dynamic Library / Shared Library, Process, Multithreading,
Windows Messages, ATL, COM, HTTP, File I/O, Memory Mapping, API Hooking and Memory
● Management on Windows or Linux platform. Experience in Windows System Programming
● Experience in debugging and troubleshooting with using tools like Sysinternals Tools,
● Debuggers / windbg, API Monitoring / Tracing. Experience in MS Office & Outlook Object Model
● Experience in Cryptography, Data Security, Information Security and Security Technologies
● Experience in Cross-Platform development, Experience in building of Desktop software
Job title:-Sales Executive
Experience:-2+yr
Location:- Delhi
WorkingDays:-6 days Mon to Sat
(1st Saturday Work from Home, 3rd Saturday Off)
Skills:-data security or data backup solutions, corporate customer and Good communications skills.
Requirements:-
At least 2 years’ experience of selling data security or data backup solutions to corporate customers of
2+ years of experience in the Mandatory Requirements given below.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and
providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of
instructions given.
Responsibilties:-
It’s a Client facing role with a proven experience into security or backup solution sales.
Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
Identify and close deals into SMB/Enterprise segment.
Manage a healthy relationship with the OEMs.
Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup,
NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
Sell data security and data backup solutions to corporate customers of Delhi
Position: Call Quality Analyst
Monitoring Calls:
Listen to recorded or live calls between customer service representatives and customers.
Evaluate the call based on predefined quality metrics and guidelines.
Quality Assessment:
- Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
- Feedback and Coaching:
- Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
- Offer coaching and training to help agents enhance their skills and meet quality standards.
- Reporting and Documentation:
- Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
- Generate regular reports on individual and team performance for management review.
- Root Cause Analysis:
- Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve
- Compliance and Policy Adherence:
- Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
- Process Improvement:
- Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
- Training and Development Support:
- Assist in the development and delivery of training materials and programs for call center agents.
- Conduct refresher training sessions on specific skills or areas identified for improvement.
- Quality Assurance Metrics:
- Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
- Monitor and analyze performance metrics to ensure they align with organizational goals.
- Stakeholder Communication:
- Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.
Qualifications:
- Minimum 2 years of experience as a Call Quality Analyst.
- Previous experience in a call center or customer service role is often preferred.
- Strong analytical skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in using call monitoring software and tools.
- Knowledge of industry-specific regulations and compliance standards (if applicable).
KEY ROLES & RESPONSIBILITIES
Key Performance Areas & Description % of Time Spent
1. Product Management
• Manage and maintain the product portfolio aligned with brand strategy by channel,
retailer and door type
• Act as the Brand expert on product assortment as well as competitors (assortment,
pricing) in order to identify opportunities in local markets
• Develop product marketing calendar and work in collaboration with Consumer Marketing
Manager/ online/ consumer engagement; to develop the Brand’s 360° activation calendar
• Responsible for forecasting of new launches and liaising with regional demand planning
to ensure new launches are executed on time
• Maintain sampling and promotion initiatives
• Work cohesively with Demand Planning team to ensure adequate stock availability to
meet target achievement across channels offline + online.
• Ensure timely reporting on in-line Stock Keeping Units (SKUs) and Launches
• Responsible for liaising with regulatory team to ensure all products are registered on time
50%
2. Pricing
• Assist Consumer Marketing Manager to devise Pricing Strategy on the basis of global
guidelines, competitive benchmarking and COGS (Cost of Goods Sold) analysis
• Work in collaboration with stakeholders to developing sampling and GWP (Gift with
Product) strategy
• Manage and maintain discontinued products and returns with the objective of reducing
returns
• Ensure the final prices are shared with all stakeholders and updated in local systems
before the order date (distributor, retailer, Customer Service and TR)
30%
3. Customer Relations/ Services
• Build and maintain a good work relationship with the Retailer, Customer Service, Finance
and Demand Planning team
• Contributes to Retailer discussions, preparation on product-related topics (launches,
assortment range, prices, and exclusivities)
• Keep all key stakeholders updated with regards to any changes in the calendar and launch
dates
• Maintain relationships with business partners and key customers, follows up on
promotion efforts, keeps informed on sales force needs and assists sales management as
necessary to ensure all programs are implemented to their best advantage
• Co-ordinate with field force and retailers on timely basisto ensure all events and launches
are executed as per plan
Conducts regular store visits to monitor brand activity versus competitor, roll out of
marketing campaigns and to understand top doors
15%
4. Others
5%
Page 3 of 3
• Coordinating with Regional Marketing, Finance and Demand Planning Teams
• Assisting in special projects
Job Description
HIGH-TOUCH LEADERSHIP COMPETENCIES
The High-Touch Leadership Competencies provide the framework to build and grow the skills, knowledge, and behaviors
in each employee to lead from every chair. Everyone is expected to lead in every position. All of the High-Touch Leadership
Competencies are important to success. However, in each position there are three competencies that are imperative for
job success.
Thinks Strategically: Takes a broad view of the business, industry, and consumer environment to anticipate
and plan for the future. Identifies the focus and defines where to play, how to win and what capabilities
and management systems are required.
Aligns and Engages the Team in the Vision: Provides clarity to each team member on their role in achieving
the vision, strategy, and goals.
Embraces and Initiates Change: Distinguishes what to preserve and what to change. Has the courage to
initiate and lead the changes that drive success.
Develops Talent and Capabilities: Identifies and cultivates essential skills and attributes to maximize
individual contribution and engagement.
Energizes and Enables Others: Ignites passion and releases potential to drive success.
Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion
of diverse knowledge, skills, and experiences to achieve results.
Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly
mobilize to adapt to changing needs and demands.
Drives Creativity and Innovation: Focuses on areas of highest potential. Creates newness or connects
knowledge in new ways to create the unexpected. Ensures that the creativity and innovation pipeline
are aligned to achieve strategy and goals.
Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational
effectiveness to meet current and future business needs. Learns equally from successes and failures.
Patient Care manager:
Salary: 4-9 LPA
About ZenOnco.io:
https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.
We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.
We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
Roles and responsibilities:
* Educate the patient on offerings of ZenOnco.io
* In-bound sales to drive conversions from leads
* Customer interaction and correspondence
* Making on call appointments to talk to existing and potential clients
* Persuading clients to buy your company’s services
* Providing an after-sales service
* Keeping records of sales and customers
* Reporting information back to head office about customer needs
* Patient medical data collection
* Process mapping from case initiation to delivery of consultation
* Collaborate across teams to ensure quality and coordinate care delivery
* Working with the tech/product team to optimize operations
* Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable
* Responsible for managing patient relations and complaint activity.
* Liaison between patients, their families, and the organization's physicians, departments and administration.
* Ensures thorough and timely resolution of patient issues, concerns, and complaints.
To be a healthcare salesperson, you’ll need:
* Excellent sales and negotiation skills
* Strong communication and networking skills
* Good planning and organizational skills
* Self-motivation, drive and initiative
* An outgoing and confident approach
* Commercial and business awareness
* The ability to understand and present clinical data
* The flexibility to cope with frequent changes in products and healthcare systems
Education and Experience:
* Graduate or Post Graduate in healthcare education (Preferred)
*Experience as patient manager: 2+ years
*Experience in healthcare industry: 2+ years (Preferred)
You will get:
* Some of the best people to work with (founders are IIM graduates and investment banker)
* An opportunity to make a difference in the lives of millions of cancer patients across the globe
* A great learning environment and opportunity to grow
2. Experience with Microservices Architectures
3. Experience with RESTful and Stateless services
4. Broad and deep knowledge of design patterns and algorithms
- Instrumental in preparing SRS, detailed design document, case diagrams, data flow diagrams, class diagrams.
- Scripting and Programming for varied solutions.
- Constructing specifications and determine operational feasibility.
- Deploy programs and evaluate user feedback & experience on application deployment.
- Writing database script procedures, function & triggers.
- Must be well versed with software development lifecycle (SDLC) management with different project methodologies especially Agile methodology (Scrum).
- Strong Oops concepts, Entity Framework, Design Patterns bootstrap, Web/Windows Services knowledge.
- Working knowledge on C#, ASP.NET, MVC 4.0/5.0, LINQ, Javascript, JQuery, bootstrap, Web/Windows Services.
- Good to have knowledge of Angular JS.
- Must have worked on database like SQL Server/ MySQL.
- Working knowledge on google maps API or GIS would be an added advantage.
- 5-7 years of IT experience. B.E./B.Tech. in Computer Science/ IT or MCA would be preferred.
- Excellent oral and written communication skills.
- Candidate should hold 60% & above in 10th, 12th and Graduation
We are looking for a senior graphic designer with a keen eye for detail and aesthetics to join our team. The role would include designing social media posts, banners, email layouts, page layouts etc
The role can be fulfilled both remotely and in-person. Our office is based out of Santacruz West in Mumbai