Manager - Digital Marketing

ServiceNow Developer - Pune (3-7 Years Experience)

Role

We are searching for a talented ServiceNow Developer to join in Pune. In this role, you will play a key part in designing, developing, and implementing customized solutions on the ServiceNow platform to automate workflows, enhance efficiency, and improve user experience across various departments.

Responsibilities:

·      Analyze business needs and translate them into technical requirements for ServiceNow applications.

·      Design, develop, and implement custom ServiceNow modules, workflows, and integrations.

·      Configure and customize existing ServiceNow functionalities to meet specific business needs.

·      Write clean, well-documented, and maintainable code using ServiceNow APIs and scripting languages (e.g., JavaScript, Glide).

·      Collaborate with cross-functional teams (IT Operations, Business Analysts) to ensure successful implementation of ServiceNow solutions.

·      Stay up-to-date on the latest ServiceNow features and best practices.

·      Provide technical support and guidance to end-users on ServiceNow functionalities.

·       

Qualifications:

·      3-7 years of experience working with ServiceNow platform development and configuration.

·      Proven experience in designing and developing custom ServiceNow applications and workflows.

·      Strong understanding of ServiceNow architecture, modules, and functionalities (ITSM, ITOM, CSM, etc., is a plus).

·      Proficiency in scripting languages like JavaScript and Glide.

·      Experience with REST APIs and web services integration is a plus.

·      Excellent analytical and problem-solving skills.

·      Strong communication and collaboration skills.

·      Ability to work independently and manage multiple tasks effectively.

·      A ServiceNow certification (Certified ServiceNow Administrator or similar) is a plus.

Job Description

We are looking for you!

You are a team player, get-it-done person, intellectually curious, customer focused, self-motivated, responsible individual who can work under pressure with a positive attitude. You have the zeal to think differently, understand that career is a journey and make the choices right. You must have experience in creating visually compelling designs that effectively communicate our message and engage our target audience. Ideal candidates would be someone who is creative, proactive, go getter and motivated to look for ways to add value to job accomplishments.

You have excellent verbal and written communication skills with the ability to craft compelling UI creatives, visually compelling designs that effectively communicate our message and engage our target audience. You are self-motivated with a strong work ethic, positive attitude, and demeanor, enthusiastic when embracing new challenges, able to multitask and prioritize (good time management skills), willingness to learn new technology/methodologies, adaptable and flexible when new products are assigned. You prefer to work independently with less or no supervision. You are process oriented, have a methodical approach and demonstrate quality first approach and preferably who have worked in a result-oriented product marketing team(s). 

Requirements

What youll do

• Solution Design: Collaborate with clients to understand their business requirements and design comprehensive Informatica MDM solutions tailored to their needs.
• Implementation: Lead the implementation of Informatica MDM solutions, including configuration, customization, and integration with existing systems.
• Data Modeling: Design and implement data models to support MDM initiatives, ensuring data integrity, accuracy, and consistency across systems.
• Data Quality Management: Implement Informatica Data Quality (IDQ) processes and workflows to improve data quality and ensure compliance with organizational standards.
• Integration: Integrate Informatica MDM solutions with other enterprise systems, such as CRM, ERP, and BI platforms, to facilitate seamless data exchange and interoperability.
• Customization: Develop custom components, workflows, and extensions to extend the functionality of Informatica MDM and meet specific business requirements.
• Data Governance: Establish data governance policies, standards, and best practices to govern the use, management, and quality of master data within the organization.
• Documentation: Prepare comprehensive documentation, including solution designs, technical specifications, user guides, and training materials, to support the implementation and maintenance of Informatica MDM solutions.
• Testing and Quality Assurance: Conduct thorough testing and quality assurance activities to ensure the reliability, scalability, and performance of Informatica MDM solutions.
• Training and Support: Provide training and support to end-users, administrators, and stakeholders to ensure successful adoption and utilization of Informatica MDM solutions.

What you’ll bring

• Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred.
• Minimum of 4 years of experience in implementing and configuring Informatica MDM solutions.
• Proficiency in Informatica MDM Hub, Informatica Data Director, Informatica Data Quality (IDQ), and related Informatica tools and technologies.
• Strong understanding of data modelling principles, data integration concepts, and master data management best practices.
• Hands-on experience with data profiling, cleansing, and transformation using Informatica IDQ.
• Experience with data governance frameworks, data stewardship workflows, and data quality metrics.
• Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders.
• Proven ability to work independently, manage multiple priorities, and deliver high-quality results within tight deadlines.
• Informatica certification(s) in MDM and/or IDQ is a plus.

Benefits

1. Culture:

• Open Door Policy: Encourages open communication and accessibility to management.
• Open Office Floor Plan: Fosters a collaborative and interactive work environment.
• Flexible Working Hours: Allows employees to have flexibility in their work schedules.
• Employee Referral Bonus: Rewards employees for referring qualified candidates.
• Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

• Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
• Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

• GMC and Term Insurance: Offers medical coverage and financial protection.
• Health Insurance: Provides coverage for medical expenses.
• Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

• Company-sponsored family events: Creates opportunities for emplo4. Child Care & Parental Leave Benefits:yees and their families to bond.
• Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
• Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

• Company-sponsored outings: Organizes recreational activities for employees.
• Gratuity: Provides a monetary benefit as a token of appreciation.
• Provident Fund: Helps employees save for retirement.
• Generous PTO: Offers more than the industry standard for paid time off.
• Paid sick days: Allows employees to take paid time off when they are unwell.
• Paid holidays: Gives employees paid time off for designated holidays.
• Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

• L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
• Mentorship Program: Offers guidance and support from experienced professionals.
• Job Training: Provides training to enhance job-related skills.
• Professional Certification Reimbursements: Assists employees in obtaining professional certifications.
• Promote from Within: Encourages internal growth and advancement opportunities.

About company

Who we are

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Co-founded by Wharton Business School Aluminous, Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

• Best Place to Work 2022 by Great Place to Work
• Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today
• Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture
• Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

What you will do:

• Understand the process of CaaStle business teams, KPIs, and pain points
• Build scalable data products, self-service tools, data cubes to analyze and present data associated with acquisition, retention, product performance, operations, client services, etc.
• Closely partner with data engineering, product, and business teams and participate in requirements capture, research design, data collection, dashboard generation, and translation of results into actionable insights that can add value for business stakeholders
• Leverage advanced analytics to drive key success metrics for business and revenue generation
• Operationalize, implement, and automate changes to drive data-driven decisions
• Attend and play an active role in answering questions from the executive and/or business teams through data mining and analysis

We would love for you to have:

• Education: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business Analytics or related field is required
• Experience: 2-4 years of professional experience
• Proficiency in data visualization/reporting tools (i.e. Tableau, Qlikview, etc.)
• Experience in A/B testing and measure performance of experiments
• Strong proficiency with SQL-based languages. Experience with large scale data analytics technologies (i.e., Hadoop and Spark)
• Strong analytical skills and business mindset with the ability to translate complex concepts and analysis into clear and concise takeaways to drive insights and strategies
• Excellent communication, social, and presentation skills with meticulous attention to detail
• Programming experience in Python, R, or other languages
• Knowledge of Data mining, statistical modeling approaches, and techniques

CaaStle is committed to equality of opportunity in employment. It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.

RESPONSIBILITIES:

Program daily in Node.JS, Angular2+/React JS, Express, Bootstrap, MongoDB and others.

Build web-based and mobile-first front-end GUIs to support workflows.

Integrate with REST APIs and relational databases.

Build out new features and iterate on existing features.

Design and implement low-latency, high-availability and performant applications.

Help define architectures and design patterns.

Participate in code reviews.

Must have experience in Deployment

SKILLS AND EXPERIENCE:

Real world web and service development experience.

Deep Experience with modern frameworks such as Node.JS, Angular2+/ React , Express & MongoDB.

Experience with server-side languages like Jade, EJS, etc

Experience with HTML5 & CSS3 frameworks such as bootstrap.

Experience with web services API integration (Rest, JSON, XML).

Experience in anyone one these Docker, Kubernates, AWS, Azure

• Excellent knowledge of multiple technologies like .NET 4.0-4.6, ASP.NET, MVC, CSS, C# .NET, VB.NET,  AJAX, JQuery, AngularJS, ADO .NET, Entity Framework.
• Working Knowledge in MVC Architecture will be preferable.
• Experience in Web Services, WCF, Web API.
• Experience in Windows Forms, WPF.
• Experience in JavaScript, Ajax, JQuery.
• Working knowledge in SQL queries Stored Procedures, with a strong background in SSRS/SSIS report writing.